ZyXEL Communications PM7516-R0 User manual

Default Login Details
User’s Guide
PM7516-R0 / PM7116-R0
XGS-PON VoIP Bridge ONT with 10G LAN
XGS-PON VoIP Bridge ONT
Copyright © 2020 Zyxel Communications Corporation
IP Address https:\\192.168.0.1
User Name admin
Password See the device label
Version 1.00 Edition 1, 10/2020

PM7516-R0 / PM7116-R0 User’s Guide
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IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
•QuickStartGuide
The Quick Start Guide shows how to connect the Zyxel Device and get up and running right away.
•MoreInformation
Go to support.zyxel.com to find other information on the Zyxel Device.

Document Conventions
PM7516-R0 / PM7116-R0 User’s Guide
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• PM7516-R0 / PM7116-R0 may be referred to as “PM” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting
> LAN means you first click Network Setting in the navigation panel, then the LAN sub menu to get to
that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The PM icon is not an exact representation
of your device.
PM7516-R0 / PM7116-R0 Generic Router
Desktop Server
PM

Table of Contents
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Table of Contents
Document Conventions ......................................................................................................................3
Table of Contents .................................................................................................................................4
Part I: User’s Guide............................................................................................ 7
Chapter 1
Introduction ..........................................................................................................................................8
1.1 Overview ........................................................................................................................................... 8
1.1.1 Network Bridge ........................................................................................................................ 8
1.1.2 Internet Access ........................................................................................................................ 8
1.1.3 Multi-Gigabit ............................................................................................................................ 8
1.2 Managing the Zyxel Device ............................................................................................................ 9
1.3 Good Habits for Managing the Zyxel Device ............................................................................... 9
1.4 Hardware ........................................................................................................................................... 9
1.4.1 Front Panel LEDs ...................................................................................................................... 9
1.4.2 Rear Panel .............................................................................................................................. 10
1.4.3 UPS Port .................................................................................................................................. 11
1.4.4 Reset Button ........................................................................................................................... 12
Chapter 2
The Web Configurator........................................................................................................................13
2.1 Overview ......................................................................................................................................... 13
2.1.1 Accessing the Web Configurator ....................................................................................... 13
2.2 Web Configurator Layout .............................................................................................................. 14
2.2.1 Navigation Panel .................................................................................................................. 15
Part II: Technical Reference........................................................................... 17
Chapter 3
System Information ............................................................................................................................18
3.1 System Info ...................................................................................................................................... 18
Chapter 4
LAN ......................................................................................................................................................20
4.1 Overview ......................................................................................................................................... 20

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4.2 LAN Setup ........................................................................................................................................ 20
Chapter 5
Log.......................................................................................................................................................22
5.1 Overview ......................................................................................................................................... 22
5.1.1 What You Need To Know ..................................................................................................... 22
5.2 Log .................................................................................................................................................... 23
Chapter 6
Traffic Status .......................................................................................................................................24
6.1 Overview ......................................................................................................................................... 24
6.1.1 What You Can Do in this Chapter ....................................................................................... 24
6.2 WAN Status ...................................................................................................................................... 24
6.3 LAN Status ........................................................................................................................................ 25
Chapter 7
VoIP Status ..........................................................................................................................................27
7.1 VoIP Status ....................................................................................................................................... 27
Chapter 8
User Account......................................................................................................................................29
8.1 Overview ........................................................................................................................................ 29
8.2 User Account .................................................................................................................................. 29
Chapter 9
Time Setting ........................................................................................................................................30
9.1 Time Setting ..................................................................................................................................... 30
Chapter 10
Log Setting .........................................................................................................................................32
10.1 Overview ...................................................................................................................................... 32
10.2 Log Setting ..................................................................................................................................... 32
Chapter 11
Firmware Upgrade .............................................................................................................................33
11.1 Overview ....................................................................................................................................... 33
11.2 Firmware ........................................................................................................................................ 33
Chapter 12
Restore/Reboot ..................................................................................................................................35
12.1 Overview ....................................................................................................................................... 35
12.2 Restore ........................................................................................................................................... 35
12.3 Reboot ........................................................................................................................................... 35

Table of Contents
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Chapter 13
Troubleshooting..................................................................................................................................37
13.1 Power, Hardware Connections, and LEDs ................................................................................. 37
13.2 Zyxel Device Access and Login .................................................................................................. 38
13.3 Internet Access ............................................................................................................................. 39
Part III: Appendices ........................................................................................ 40
Appendix A Wall Mounting.............................................................................................................. 41
Appendix B Legal Information......................................................................................................... 44
Appendix C Safety Warnings........................................................................................................... 45

7
PART I
User’s Guide

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CHAPTER 1
Introduction
1.1 Overview
PM7516-R0 and PM7116-R0 are Symmetric Passive Optical Network (XGSPON) VoIP Bridge Optical
Network Terminals (ONT). The PM7516-R0 has one 10G Ethernet port and the PM7116-R0 has one 1G
Ethernet port.
1.1.1 Network Bridge
The Ethernet port on the Zyxel Device acts as a bridge. You can connect a switch or router to it. In the
example figure below, the service provider (OLT) uses one physical fiber line to provide service for the
Ethernet port on the Zyxel Device. The PM7516-R0/PM7116-R0’s Ethernet port provides a 10G/1G service
to the devices behind a switch or router.
Figure 1 PM7516-R0/PM7116-R0 as a Network Bridge
1.1.2 Internet Access
Your Zyxel Device provides Internet access by connecting a fiber optic line provided by the Internet
Service Provider (ISP) to the PON port. It supports OMCI (ONU Management and Control Interface) for
provisioning and management by the ISP's OLT (Optical Line Terminal).
1.1.3 Multi-Gigabit
A 10 Gigabit Ethernet port supports speeds of 10 Gbps if the connected device supports 10 Gbps and a
Cat 6a (up to 100 m) or Cat 6 cable (up to 50 m) is used.
Some network devices such as gaming computers, servers, network attached storage (NAS) devices, or
access points may have network cards that are only capable of 2.5 Gbps or 5 Gbps connectivity.
If these devices are connected to a 1 Gbps or 10 Gbps Ethernet port, they can only transmit or receive
at up to 1 Gbps as speeds of 10 Gbps cannot be attained. Moreover, if network devices with 10 Gbps
(10G/1G) OLT
PM

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network cards are connected to a 10 Gbps Ethernet port, you must use Cat 6 or better Ethernet cables
to achieve 10 Gbps speeds.
1.2 Managing the Zyxel Device
Use the Zyxel Device’s built-in Web Configurator to manage it. You can connect to it using a web
browser. For details on connecting to it, see the Section 2.1.1 on page 13.
1.3 Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel
Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
1.4 Hardware
1.4.1 Front Panel LEDs
The following figure shows the front panel LEDs.
Figure 2 Front Panel LEDs
The following table describes the labels and behavior of the LEDs (lights) on the Zyxel Device.
All the LEDs are off if the Zyxel Device is not powered.
Table 1 Front Panel LEDs
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and finished booting.
Blinking The Zyxel Device is under the process of power-on self-test (POST) and
booting.
Red On System failure.
Blinking Firmware upgrading.
Off Not receiving power.

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1.4.2 Rear Panel
The following figure shows the rear panel where the connection ports are located.
Figure 3 PM7516-R0 Rear Panel
Figure 4 PM7116-R0 Rear Panel
UPS Green On The AC power is off and the UPS (battery backup) is providing power
normally.
Blinking The battery is working abnormally, such as the voltage going outside the
expected range.
Off The battery is not in use or cannot be recharged.
PON Green On PON link to the OLT is up. Receiving an optical signal of normal strength.
Blinking Attempting to link with OLT.
Red On The link is down.
Blinking The received optical signal is too weak.
VoIP Green On A SIP account for outgoing calls is enabled and registered. The phone is
on-hook and idle.
Blinking The phone is off-hook or ringing for an incoming call.
Amber On The phone is on-hook and idle and there is a voice message. A SIP
account for outgoing calls is enabled and registered.
Blinking The phone is off-hook or ringing for an incoming call and there is a voice
message.
Off The Zyxel Device is powered off, the VoIP function is turned off, or the
phone port does not have a SIP account registered.
Table 1 Front Panel LEDs (continued)
LED COLOR STATUS DESCRIPTION

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The following table describes the items on the Zyxel Device’s rear panel.
The following table describes the LED of the LAN port on the rear panel.
1.4.3 UPS Port
You can connect a UPS to the UPS port to keep the Zyxel Device running in case the main power fails.
The following diagram and chart show the pin assignments of the UPS port on the Zyxel Device.
Note: The main power and UPS cannot be used at the same time.
Figure 5 UPS Port Pin Layout
Table 2 Rear Panel
LABEL DESCRIPTION
POWER Connect the power cable to start the Zyxel Device.
UPS Connect a UPS (Uninterruptible Power Supply) to the UPS port to have a backup power source
when the main power fails.
RESET Press the recessed button for more than 5 seconds (or until the POWER LED starts to blink), then
release it to return the Zyxel Device to the factory defaults (the randomly assigned default
password, LAN IP address 192.168.0.1 etc.)
10G LAN (for
PM7516-R0)
Connect computers, IPTVs, gaming consoles, and other Ethernet devices to this port for up to 10
Gbps Internet access.
1G LAN (for
PM7116-R0)
Connect computers, IPTVs, gaming consoles, and other Ethernet devices to this port for up to 1
Gbps Internet access.
VoIP Connect an analog phone to the VoIP port to make phone calls.
Table 3 Rear Panel LED
LED COLOR STATUS DESCRIPTION
10G LAN (for
P7516-R0)
Green On The Zyxel Device’s 10 Gbps LAN connection is ready.
Blinking Data is being transmitted/received at 10 Gbps.
Off No Ethernet device connected.
1G LAN (for
P7116-R0)
Green On The Zyxel Device’s 1 Gbps LAN connection is ready.
Blinking Data is being transmitted/received at 1 Gbps.
Off No Ethernet device connected.
Table 4 UPS Port Pin Assignment
PIN UPS PORT
1VCC_12VDC
2 UPS status: On battery
3 UPS status: Battery missing

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1.4.4 Reset Button
If you forget your password or cannot access the Web Configurator, you will need to use the RESET
button on the rear panel of the device to reload the factory system configuration. This means that you
will lose all configurations that you had previously and the password will be reset to the default.
1Make sure the POWER LED is on (not blinking).
2Press the RESET button for more than 5 seconds or until the POWER LED begins to blink. Wait for the
POWER LED to turn solid green. At this point, the device is reset to factory default settings.
Figure 6 Reset Button (PM7516-R0)
4GND
5GND
6 UPS status: Replace battery
7 UPS status: Low battery
8NA
Table 4 UPS Port Pin Assignment (continued)
PIN UPS PORT

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CHAPTER 2
The Web Configurator
2.1 Overview
The Web Configurator HTML-based management interface allows easy system setup and management
through an Internet browser such as Internet Explorer 11, Mozilla Firefox, or Google Chrome. In order to
use the Web Configurator you need to allow:
• Web browser pop-up windows from your Zyxel Device. Web pop-up blocking is enabled by default in
Windows 10.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
2.1.1 Accessing the Web Configurator
The following uses PM7516-R0 screens as examples.
1Make sure your Zyxel Device hardware is properly connected (refer to the Quick Start Guide).
2Manually configure your computer’s IP address to 192.168.0.X (X represents any number from 2 to 254.
For example, 192.168.0.25. Then set the subnet mask as 255.255.255.0.
3Launch your web browser. If the Zyxel Device does not automatically redirect you to the login screen,
go to https://192.168.0.1.
4A login screen displays.
5Type the default username admin and the default password from the device label and click Login. If
you have changed the password, enter your password and click Login.
Figure 7 Password Screen
6After you log in, the System Info page appears, where you can view the Zyxel Device's interface and
system information.

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Figure 8 System Info Screen
2.2 Web Configurator Layout
Figure 9 Screen Layout
B
C
A

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As illustrated above, the main screen is divided into these parts:
•A- Title bar: this shows the Zyxel logo and device model name. Click the logout icon to log out of
the web configurator.
•B - Navigation Panel: see Section 2.2.1 on page 15 for more information.
•C - Main window: this displays information and configuration fields.
2.2.1 Navigation Panel
Use the menu items on the navigation panel to open the following status and configuration screens.
Figure 10 Navigation Panel
2.2.1.1 Screens
Use the menu items on the navigation panel to open status and configuration screens. The following
table describes the menu items.
Table 5 Screens Summary
LINK TAB FUNCTION
Connection Status Displays the System Info screen which shows the Zyxel Device’s general
device and network status information.
Network Setting
LAN Use this screen to set the Local Area Network IP address and subnet
mask of your ZyXEL Device.
System Monitor
Log System Log Use this screen to view the status of events that occurred to the Zyxel
Device. You can export the logs to your computer.
Traffic Status Use the Traffic Status screens to look at network traffic status and statistics
of the WAN and LAN interfaces.
Maintenance
User Account User Account Use this screen to change the user password on the Zyxel Device.
Time Setting Time Use this screen to change your Zyxel Device’s time and date.

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Log Settings Log Setting Use this screen to change your Zyxel Device’s log settings.
Firmware
Upgrade Firmware
Upgrade
Use this screen to upload firmware to your Zyxel Device.
Restore to
default Restore to
default
Use this screen to restore your Zyxel Device’s configuration (settings) or
reset the factory default settings.
Reboot Reboot Use this screen to reboot the Zyxel Device without turning the power off.
Table 5 Screens Summary (continued)
LINK TAB FUNCTION

17
PART II
Technical Reference

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CHAPTER 3
System Information
3.1 System Info
The Connection Status screen appears when you log into the Web Configurator or click Connection
Status in the navigation panel. The System Info screen shows the current status of the Zyxel Device, its
system status, and interfaces.
Figure 11 Connection Status > System Info
Each field is described in the following table.
Table 6 Connection Status > System Info
LABEL DESCRIPTION
Device Information
Model Name This shows the model number of your Zyxel Device.
Serial Number This field displays the serial number of the Zyxel Device.
GPON SN This field displays the serial number the Zyxel Device uses for its GPON connection.
MAC Address This is the MAC (Media Access Control) address unique to your Zyxel Device. The MAC
address uses six pairs of hexadecimal notation and follows an industry standard that ensures
no other adapter has the same address.

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Firmware
Version This is the current version of the firmware inside the Zyxel Device.
LAN Information
IP Address This is the current IP address of the Zyxel Device in the LAN.
IP Subnet Mask This is the current subnet mask in the LAN.
System Status
System Uptime This field displays how long the Zyxel Device has been running since it last started up. The
Zyxel Device starts up when you plug it in and turn it ON, when you restart it (Maintenance >
Reboot), or when you reset it.
System Resource:
CPU Usage This field displays what percentage of theZyxel Device’s processing ability is currently used.
When this percentage is close to 100%, the Zyxel Device is running at full load, and the
throughput is not going to improve anymore. If you want some applications to have more
throughput, you should turn off other applications.
Memory Usage This field displays what percentage of the Zyxel Device’s memory is currently used. Usually,
this percentage should not increase much. If memory usage does get close to 100%, the
Zyxel Device is probably becoming unstable, and you should restart the device or turn off
the device (unplug the power) for a few seconds.
PON Status
Link State This field displays Up when the interface has a connection with OLT (fiber terminal) and Down
when it does not.
Rx Power This displays the optical transceiver’s optical receiving power in dBm.
Tx Power This displays the optical transceiver’s optical transmitting power in dBm.
Tx Bias This field displays the transceiver’s bias current in mA.
Supply Voltage This field displays the transceiver’s voltage in Volts.
Temperature
(degree C) This field displays the transceiver’s temperature in Celsius.
Interface Status
Interface This field displays the port type.
Status This field displays Up when the GPON connection is up or connected and displays Down
when the connection is down.
Rate This field displays the port speed and duplex setting.
Registration Status
Account This column displays each SIP account in the Zyxel Device.
Action If the SIP account is already registered with the SIP server, the Account Status field displays
Registered.
Click Unregister to delete the SIP account’s registration in the SIP server. This does not cancel
your SIP account, but it deletes the mapping between your SIP identity and your IP address
or domain name.
If the SIP account is not registered with the SIP server, the Account Status field displays Not
Registered.
Click Register to have the Zyxel Device attempt to register the SIP account with the SIP
server.
The button is grayed out if the SIP account is disabled.
Account Status This field displays the current registration status of the SIP account. You have to register SIP
accounts with a SIP server to use VoIP.
URI This field displays the account number and service domain of the SIP account.
Table 6 Connection Status > System Info (continued)
LABEL DESCRIPTION

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CHAPTER 4
LAN
4.1 Overview
A Local Area Network (LAN) is a shared communication system to which many networking devices are
connected. It is usually located in one immediate area such as a building or floor of a building.
4.2 LAN Setup
A LAN IP address is the IP address of a networking device in the LAN. You can use the Zyxel Device's LAN
IP address to access its Web Configurator from the LAN. Click Network Setting to open the LAN screen.
Use this screen to set the Local Area Network IP address, subnet mask, multicast, and IGMP snooping of
your Zyxel Device.
Figure 12 Network Setting > LAN
The following table describes the fields on this screen.
Table 7 Network Setting > LAN
LABEL DESCRIPTION
LAN IP Setup
IP Address Enter the LAN IPv4 address you want to assign to your Zyxel Device in dotted decimal notation,
for example, 192.168.0.1 (factory default).
Subnet Mask Type the subnet mask of your network in dotted decimal notation, for example 255.255.255.0
(factory default). Your Zyxel Device automatically computes the subnet mask based on the IP
address you enter, so do not change this field unless you are instructed to do so.
Multicast Multicast packets are sent to a group of computers on the LAN and are an alternative to unicast
packets (packets sent to one computer) and broadcast packets (packets sent to every
computer).
Devices use the IGMP (Internet Group Management Protocol) network-layer protocol to
establish membership in a multicast group. The Zyxel Device supports IGMP v1/IGMP v2. Select
None to disable it.