ZyXEL Communications WAP6804 User manual

User’s Guide
Default Login Details
WAP6804
Dual-band AC2100 Gigabit Wireless Bridge
Copyright © 2017 Zyxel Communications Corporation
Web Address http://zyxelsetup (Windows)
http://zyxelsetup.local (Mac)
LAN IP Address http://(DHCP-assigned IP)
OR
http://192.168.1.2 (AP)
http://192.168.1.5 (Repeater)
http://192.168.1.10 (Client)
Password (See the device label)
Version 1.00 Edition 1, 09/2017

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IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the WAP6804 and access the Web Configurator.
•MoreInformation
Go to support.zyxel.com to find other information on the WAP6804.

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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The WAP6804 may be referred to as the “WAP” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >
Network > IP Setting means you first click Configuration in the navigation panel, then the Network sub
menu and finally the IP Setting tab to get to that screen.
Icons Used in Figures
Figures in this guide may use the following generic icons. The WAP6804 icon is not an exact
representation of your device.
WAP6804 Router Switch Internet
Server Desktop Laptop

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Contents Overview
User’s Guide ........................................................................................................................................9
Introduction ........................................................................................................................................... 10
The Web Configurator ......................................................................................................................... 15
Modes .................................................................................................................................................... 22
Easy Mode ............................................................................................................................................. 24
Access Point Mode .............................................................................................................................. 28
Repeater Mode .................................................................................................................................... 33
Client Mode .......................................................................................................................................... 39
Tutorials .................................................................................................................................................. 43
Technical Reference ........................................................................................................................49
Monitor ................................................................................................................................................... 50
Network ................................................................................................................................................. 57
Wireless LAN .......................................................................................................................................... 60
AP Connection ..................................................................................................................................... 69
Maintenance ........................................................................................................................................ 74
Troubleshooting .................................................................................................................................... 81

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Table of Contents
Document Conventions ......................................................................................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................5
Part I: User’s Guide............................................................................................9
Chapter 1
Introduction ........................................................................................................................................10
1.1 Overview ......................................................................................................................................... 10
1.2 Securing the WAP6804 ................................................................................................................... 10
1.3 Front Panel and LEDs ...................................................................................................................... 11
1.4 Rear Panel ....................................................................................................................................... 12
1.5 The WPS Button ............................................................................................................................... 13
1.5.1 Using the WPS Button ............................................................................................................ 14
1.6 The RESET Button ............................................................................................................................. 14
1.6.1 Using the RESET Button .......................................................................................................... 14
Chapter 2
The Web Configurator........................................................................................................................15
2.1 Overview ......................................................................................................................................... 15
2.2 Accessing the Web Configurator ................................................................................................. 15
2.3 Preparing your Computer to Access the Web Configurator .................................................... 16
2.3.1 Static IP Configuration in Microsoft Windows .................................................................... 17
2.3.2 Static IP Configuration in MAC OS X ................................................................................... 19
Chapter 3
Modes .................................................................................................................................................22
3.1 Overview ......................................................................................................................................... 22
3.1.1 Web Configurator Modes .................................................................................................... 22
3.1.2 Device Operating Modes .................................................................................................... 22
3.1.3 Changing Operating Mode ................................................................................................ 23
Chapter 4
Easy Mode..........................................................................................................................................24
4.1 Overview ......................................................................................................................................... 24
4.2 What You Can Do .......................................................................................................................... 25

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4.3 Navigation Panel ............................................................................................................................ 25
4.4 Network Map .................................................................................................................................. 26
4.5 Status Screen in Easy Mode .......................................................................................................... 26
Chapter 5
Access Point Mode............................................................................................................................28
5.1 Overview ......................................................................................................................................... 28
5.1.1 What You Can Do ................................................................................................................. 28
5.2 Setting your WAP6804 to AP Mode .............................................................................................. 28
5.2.1 Status Screen (AP Mode) ..................................................................................................... 29
5.2.2 AP Navigation Panel ............................................................................................................. 31
Chapter 6
Repeater Mode..................................................................................................................................33
6.1 Overview ......................................................................................................................................... 33
6.1.1 What You Can Do ................................................................................................................. 33
6.2 Setting your WAP6804 to Repeater Mode ................................................................................... 33
6.2.1 Status Screen (Repeater Mode) ......................................................................................... 34
6.2.2 Repeater Navigation Panel ................................................................................................. 37
Chapter 7
Client Mode........................................................................................................................................39
7.1 Overview ......................................................................................................................................... 39
7.1.1 What You Can Do ................................................................................................................. 39
7.2 Setting your WAP6804 to Client Mode ......................................................................................... 39
7.2.1 Status Screen (Client Mode) ................................................................................................ 40
7.2.2 Client Navigation Panel ....................................................................................................... 41
Chapter 8
Tutorials...............................................................................................................................................43
8.1 Overview ......................................................................................................................................... 43
8.2 Connecting to the Internet from an Access Point ..................................................................... 43
8.3 Connecting to the WAP6804’s Wireless Network Using WPS ..................................................... 43
8.3.1 Push Button Configuration (PBC) ........................................................................................ 44
8.3.2 PIN Configuration .................................................................................................................. 45
8.4 Connecting the WAP6804 (in Repeater or Client Mode) to an AP .......................................... 46
8.4.1 Selecting an AP from an Automatically Detected List ..................................................... 47
8.4.2 Selecting an AP by Manually Entering Security Information ............................................ 47
Part II: Technical Reference...........................................................................49

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Chapter 9
Monitor................................................................................................................................................50
9.1 Overview ......................................................................................................................................... 50
9.2 What You Can Do .......................................................................................................................... 50
9.3 Log .................................................................................................................................................... 50
9.4 Wireless Monitor .......................................................................................................................... 51
9.5 WDS Monitor .................................................................................................................................... 54
9.6 MBSS Monitor ................................................................................................................................... 55
9.7 Multicast Monitor ............................................................................................................................ 56
Chapter 10
Network...............................................................................................................................................57
10.1 Overview ....................................................................................................................................... 57
10.2 What You Can Do ........................................................................................................................ 57
10.3 What You Need To Know ............................................................................................................ 57
10.4 Networking Screen ....................................................................................................................... 58
Chapter 11
Wireless LAN .......................................................................................................................................60
11.1 Overview ....................................................................................................................................... 60
11.2 What You Can Do ........................................................................................................................ 61
11.3 What You Should Know ............................................................................................................... 61
11.3.1 Wireless Security Overview ................................................................................................. 61
11.3.2 MAC Address Filter .............................................................................................................. 61
11.3.3 Encryption ............................................................................................................................ 62
11.3.4 WPS ....................................................................................................................................... 62
11.3.5 WDS ....................................................................................................................................... 62
11.4 Basic Wireless Network Screen ................................................................................................... 62
11.5 Advanced Wireless Network Screen ..........................................................................................64
11.6 WPS Screen ................................................................................................................................... 65
11.7 MAC Filter ...................................................................................................................................... 66
11.8 WDS Screen ................................................................................................................................... 67
11.9 MBSS Screen .................................................................................................................................. 68
Chapter 12
AP Connection...................................................................................................................................69
12.1 Overview ....................................................................................................................................... 69
12.2 What You Can Do ........................................................................................................................ 69
12.3 Basic/Station Screen .................................................................................................................... 69
12.4 Advance AP Connection Screen ............................................................................................... 70
12.5 AP List Screen ................................................................................................................................ 71
12.6 WPS Screen ................................................................................................................................... 73

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Chapter 13
Maintenance......................................................................................................................................74
13.1 Overview ....................................................................................................................................... 74
13.2 What You Can Do ........................................................................................................................ 74
13.3 Password Screen .......................................................................................................................... 74
13.4 Time Screen ................................................................................................................................... 75
13.5 Firmware Upgrade Screen .......................................................................................................... 76
13.6 Telnet Screen ................................................................................................................................ 77
13.7 Restore Screen .............................................................................................................................. 78
13.7.1 Backup Configuration ........................................................................................................ 78
13.7.2 Restore Configuration ........................................................................................................ 79
13.7.3 Back to Factory Defaults .................................................................................................... 79
13.7.4 Restore but retain IP settings .............................................................................................. 79
13.8 Restart Screen ............................................................................................................................... 80
Chapter 14
Troubleshooting..................................................................................................................................81
14.1 Power, Hardware Connections, and LEDs ................................................................................. 81
14.2 WAP6804 Access and Login ........................................................................................................ 82
14.3 Internet Access ............................................................................................................................. 83
14.4 Resetting the WAP6804 to Its Factory Defaults ......................................................................... 84
14.5 Wireless Problems .......................................................................................................................... 84
Appendix A Wireless LANs ................................................................................................................ 85
Appendix B Customer Support ........................................................................................................ 98
Appendix C Legal Information ...................................................................................................... 104
Index.................................................................................................................................................112

9
PART I
User’s Guide

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CHAPTER 1
Introduction
1.1 Overview
The WAP6804 extends the range of your existing wired network without additional wiring, providing easy
network access to mobile users. The WAP6804 is able to function in both 2.4GHz and 5GHz networks at
the same time.
You can set up the WAP6804 with other IEEE 802.11a/b/g/n/ac/an compatible devices in one of the
following device modes:
• Access Point
•Repeater
• Client
If you connect the WAP6804 to a Zyxel WiFi router that supports Multy Pro, you can set up a Multy Pro
WiFi system. See the Quick Start Guide for more information.
Use a (supported) web browser to manage the WAP6804. Menus slightly vary according to which mode
you’re using. See Chapter 3 on page 22 for more information on these modes.
1.2 Securing the WAP6804
Do the following things regularly to make the WAP6804 more secure and to manage the WAP6804 more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.

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• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the WAP6804 to its factory default settings. If you backed up an
earlier configuration file, you would not have to totally re-configure the WAP6804. You could simply
restore your last configuration.
1.3 Front Panel and LEDs
The following figure is the front panel of the WAP6804. Use the LEDs to determine if the WAP6804 is
behaving normally or if there are some problems on your network.
Figure 1 Front Panel

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The following table describes the LEDs .
1.4 Rear Panel
The following figure is the rear panel of the WAP6804. Use the CL/RP/AP switch to change the WAP6804’s
operating mode. See Section 3.1.2 on page 22 for more information.
Table 1 Front Panel LEDs
LED COLOR STATUS DESCRIPTION
WPS Green On WPS is enabled or the WPS process completed successfully.
Blinking The WAP6804 is negotiating a WPS connection with a wireless client.
Red On The WPS process fails.
Off WPS is disabled.
Mode Green On The WAP6804 is working in AP Mode.
Blinking The WAP6804 is working in Repeater Mode.
Amber On The WAP6804 is working in Client Mode.
Off The WAP6804 has no activity.
Link Quality Green On In AP mode, the LED is always on when the WAP6804 is set up
successfully in a Multy Pro WiFi system.
In Client or Repeater mode, the WAP6804 is connecting to an AP and
the RSSI (Received Signal Strength Indicator) value is between -50 and
-78.
Blinking In AP mode, the WAP6804 is connected to a regular router, or the
WAP6804 is connecting to a Multy Pro WiFi router but not configured.
Amber On In Client or Repeater mode, the WAP6804 is connecting to an AP and
the RSSI value exceeds the maximum threshold (-50).
Red On In Client or Repeater mode, the WAP6804 is connecting to an AP and
the RSSI value is below the minimum threshold (-78).
Blinking The WAP6804 has no wireless connection.
WLAN 5G/
2.4G
Green On The wireless interface of the WAP6804 is ready, but it is not sending/
receiving data through the wireless LAN.
Blinking The WAP6804 is sending/receiving data through the wireless LAN.
Off The wireless interface of the WAP6804 is not ready or has failed.
The 2.4 GHz wireless radio of the WAP6804 in client mode is disabled by
default.
LAN1-2 Green On The WAP6804 has a successful 10/1000 Mbps Ethernet connection.
Blinking The WAP6804 is sending or receiving packets to/from an Ethernet
network on this port.
Off There is no connection on this port.
POWER Green On The WAP6804 is receiving power and functioning properly.
Off The WAP6804 is not receiving power.

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Figure 2 Rear Panel
1.5 The WPS Button
Your WAP6804 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless
network. WPS is an industry standard specification, defined by the Wi-Fi Alliance.
WPS allows you to quickly set up a wireless network with strong security, without having to configure
security settings manually. Each WPS connection works between two devices. Both devices must
support WPS (check each device’s documentation to make sure).
Depending on the devices you have, you can either press a button (recommended) on the device
itself, or in its configuration utility or enter a PIN (a unique Personal Identification Number that allows one
device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has
two minutes to find another device that also has WPS activated. Then, the two devices connect and set
up a secure network by themselves.
The WPS button is located at the back panel of the WAP6804.

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1.5.1 Using the WPS Button
1Make sure the power LED is on (not blinking).
2AP mode: Press the WPS button once. Press the WPS button on a WPS-aware client within range of the
WAP6804.
Client mode: Press the WPS button once. Press the WPS button on a WPS-aware AP or wireless router
within range of the WAP6804.
Repeater mode (Uplink): Press the WPS button once. Press the WPS button on a WPS-aware AP or
wireless router within range of the WAP6804.
Repeater mode (Downlink): Press the WPS button twice within three seconds. Press the WPS button on a
WPS-aware client within range of the WAP6804.
Note: You must activate WPS in the WAP6804 and in another wireless device within two
minutes of each other.
Note: With WPS, wireless clients can only connect to the 5GHz or 2.4GHz wireless network using
the first 5GHz or 2.4GHz SSID on the WAP6804 (in AP or repeater mode).
For more information on using WPS, see Section 8.3 on page 43.
1.6 The RESET Button
If you forget your password or IP address, or you cannot access the Web Configurator, you will need to
use the RESET button at the back of the WAP6804 to reload the factory-default configuration file. This
means that you will lose all configurations that you had previously saved, the password will be reset to
the default key on the device label. The WAP6804 will be reset to obtain an IP address from a DHCP
server.
1.6.1 Using the RESET Button
1Make sure the power LED is on (not blinking).
2Press the RESET button for one to five seconds to reboot the WAP6804.
3Press the RESET button for longer than five seconds to set the WAP6804 back to its factory-default
configurations.

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CHAPTER 2
The Web Configurator
2.1 Overview
This chapter describes how to access the WAP6804 Web Configurator and provides an overview of its
screens.
The Web Configurator is an HTML-based management interface that allows easy setup and
management of the WAP6804 via Internet browser. Use Internet Explorer 8.0 and later versions, Mozilla
Firefox, Google Chrome or Safari. The recommended screen resolution is 1024 by 768 pixels.
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
Refer to Chapter 13 Troubleshooting to see how to make sure these functions are allowed in Internet
Explorer.
2.2 Accessing the Web Configurator
1Make sure your WAP6804 hardware is properly connected and prepare your computer or computer
network to connect to the WAP6804 (refer to the Quick Start Guide).
2Launch your web browser.
3Type “http://zyxelsetup” (for Windows) or “http://zyxelsetup.local” (for Mac) as the website address to
access any of the modes.
The WAP6804 is a DHCP client by default. Alternatively, check the connected gateway for the
WAP6804's current IP address. Make sure your computer’s IP address is in the same subnet as the
WAP6804’s IP address. Type “http://(DHCP-assigned IP)” as the web address in your web browser.
If the WAP6804 is not connecting to a router or DHCP server, type the WAP6804’s default static IP
address. To access the AP mode, type “http://192.168.1.2”. To access the repeater mode, type “http://
192.168.1.5”. To access the client mode, type “http://192.168.1.10”. Your computer must be in the same
subnet in order to access this website address.You must give it a fixed IP address in the range between
192.168.1.11 and 192.168.1.254 (see Section 2.3 on page 16).
Note: Use the physical CL/RP/AP switch to change device operating mode before you
access its web configurator. See Chapter 3 on page 22 for more information.
4Type the password on the device label (default) as the password and click Login.

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Figure 3 Login Screen
5You should see a screen asking you to change your password (highly recommended) as shown next.
Type a new password. Click Apply to save your changes. Click Ignore if you do not want to change the
password this time.
Figure 4 Change Password Screen
Right after you log in, the easy mode network map screen is displayed. See Chapter 3 on page 22 for
more information about the easy mode.
2.3 Preparing your Computer to Access the Web
Configurator
This section shows you how to assign a static IP address to your computer.
In order to access the web configurator your computer needs to be in the same subnet as the
WAP6804. Below you will find the steps to set a static IP on both Windows 7 (Section 2.3.1 on page 17)
and MAC OS X 10.11(Section 2.3.2 on page 19) operating systems. For other operating systems go to
Appendix C on page 108.

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2.3.1 Static IP Configuration in Microsoft Windows
Follow these steps to change your computer’s IP address in Windows 7 operating system.
1Click on the Network Icon located in the System Tray of your Task Bar. After you have clicked the
icon a small message window will appear, select Open Network and Sharing Center.
Note: You can also access the Network and Sharing Center by going to the Control Panel in
the Start Menu and clicking on Network and Sharing Center.
2Once you have accessed the Network and Sharing Center, click on Local Area Connection to access
the adapter’s settings.
3After accessing the connection’s general settings, click on the Properties button.

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Note: You can also access the adapter’s settings by clicking on Change adapter settings
located on the left side bar. Then right-clicking on the Local Area Connection icon and
selecting Properties.
4In the connection’s properties select the Internet Protocol Version 4 (TCP/IPv4) item, then click on the
Properties button.
5Once you have accessed the Internet Protocol Version 4 (TCP/IPv4) properties, click on the Use the
following IP address radio button and type your new IP address. Your computer must be in the same
subnet in order to access this website address.You must give it a fixed IP address in the range between
192.168.1.3 and 192.168.1.254. Then type 255.255.255.0 as your subnet mask, click OK to close the
Internet Protocol Version 4 (TCP/IPv4) Properties window. Then click OK to close the Local Area
Connection

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Note: After you have configured your WAP6804, you must remember to change your static IP
back to automatic to be able to access the Internet. If you want to change the IP
address to automatic (default) then repeat steps 1 to 4, for step 5 select the Obtain an
IP address automatically radio button, and click OK.
2.3.2 Static IP Configuration in MAC OS X
Follow these steps to change your computer’s IP address in MAC OS X 10.11 operating system.
1Open your System Preferences, then click on Network.
2Once the Network screen is open, it is recommended you click on Location > Edit Locations to create a
new profile. Use the + button to add a new profile, in this case it is called Static IP. This will easily help you
change from static IP address to automatic.

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3After creating your Static IP profile, make sure it is selected, then click on the Configure IPv4 scroll button
and select Manually. Then modify your IP Address, your computer must be in the same subnet in order to
access this website address.You must give it a fixed IP address in the range between 192.168.1.3 and
192.168.1.254. Then type 255.255.255.0 as your subnet mask, and click Apply to save your changes.