ZyXEL Communications P964 APR 964 User manual

P964 APR 964
Cable Router with 11g AP
Quick Installation Guide VER. 1.0

Rear Panel Connections
PORT CONNECTION
CABLE Connect the F-type connector to the CATV outlet using a
coaxial cable.
POWER Connect the external power adaptor to the P964 APR and
plug it into an appropriate power outlet.
TO a COMPUTER TO a HUB
LAN1~LAN4 Straight-through/Crossover
Ethernet cable Straight-through/Crossover Ethernet cable
WLAN IEEE 802.11g/b -
USB USB cable -
Before You Start
The P964 APR is a broadband cable CPE with dual modem/router operation mode. In
order to use your P964 APR, you need to establish an internet access account with your
local cable operator.
1. A cable Internet service that supports two-way cable modem access.
2. A coaxial cable line which has been prepared for cable modem service by your ISP
or cable operator.
3. The P964 APR’s Media Access Control (MAC) address is labeled on the bar code
sticker. The MAC address consists of 12 characters preceded by the text “HFC
MAC:”.
Use the HFC MAC address for registering with your cable operator.
4. The IP address(es) of the Domain Name System server(s) is supplied by your ISP.
5. The P964 APR is configured as a router with NAT and DHCP enabled and with
following factory default.
LAN IP Address 192.168.1.1
Subnet Mask 255.255.255.0
DHCP IP Pool 192.168.1.33 – 192.168.1.64
Web username webadmin
Web password 1234
Note: The default might be different from different cable operators. Please
consult with your cable Internet service provider for any change.

Preparing Your Network
1. Your computer must have a 10M or 100M NIC (Network Interface Card), USB
interface or IEEE 802.11g/11b compatible client.
2. If using USB connection, you have to install the USB driver. Insert the supporting
CD into the CD-ROM drive before you connect the USB port of P964 APR to the
USB port on your computer and power on your P964 APR at the first time. System
may automatically hint you the installation guide for USB driver and specify the
directory where USB driver is stored according to the step-by-step instruction after
the CD-ROM drive is ready to read. The USB driver supports Windows 98SE, ME,
2000 and XP.
TCP/IP should already be installed on computers and configure your computer as a
DHCP client.
The following procedures are for dynamic IP addresses.
Setting up Your Windows 95/98/Me Computer
Installing TCP/IP Components
1. Click Start, Settings, Control Panel and double-click the Network icon.
2. The Network window Configuration tab displays a list of installed components.
To install TCP/IP:
a. In the Network window, click Add.
b. Select Protocol and then click Add.
c. Select Microsoft from the list of manufacturers.
d. Select TCP/IP from the list of network protocols and then click OK.
Configuring TCP/IP
1. In the Network window Configuration tab, select your network adapter’s TCP/IP
entry and click Properties.
2. Click the IP Address tab. Click Obtain an IP address automatically.
3. Click the DNS Configuration tab. Select Disable DNS.
4. Click the Gateway tab. Highlight any installed gateways and click Remove ..
5. Click OK to save and close the TCP/IP Properties window.
6. Click OK to close the Network window.
7. Turn on your P964 APR and restart your computer when prompted. Insert the
Windows CD if prompted.

Verifying TCP/IP Properties
1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK
to open the IP Configuration window.
2. Select your network adapter. You should see your computer's IP address, subnet
mask and default gateway.
Setting up Your Windows NT/2000/XP Computer
Configuring TCP/IP
1. Click Start, Settings, Network and Dial-up Connections and right-click Local
Area Connection or the connection you want to configure and click Properties.
For Windows XP, click start, Control Panel, Network and Internet Connections
and then Network Connections. Right-click the network connection you want to
configure and then click Properties.
2. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click
Properties.
3. The Internet Protocol TCP/IP Properties window opens. Click Obtain an IP
address automatically.
4. Click Obtain DNS server automatically.
5. Click Advanced, IP Settings tab and remove any installed gateways, then click
OK.
6. Click OK to save and close the Internet Protocol (TCP/IP) Properties window.
7. Click OK to close the Local Area Connection Properties window.
8. Turn on your P964 APR and restart your computer (if prompted).
Verifying TCP/IP Properties
1. Click Start, Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ipconfig" and then press ENTER. The
window displays information about your IP address, subnet mask and default
gateway.

Setting up Your Macintosh Computer
Configuring TCP/IP Properties
1. Click the Apple menu, Control Panel and double-click TCP/IP to open the
TCP/IP Control Panel.
2. Select Ethernet from the Connect via list.
3. Select Using DHCP Server from the Configure list.
4. Close the TCP/IP Control Panel.
5. Click Save if prompted, to save changes to your configuration.
6. Turn on your P964 APR and restart your computer (if prompted).
Verifying TCP/IP Properties
Check your TCP/IP properties in the TCP/IP Control Panel.
Initialize Your P964 APR
When you plug the power adapter into a wall outlet, the P964 APR is powered on and
executes an automatic installation procedure as described below:
1. Scans and locks on to the service provider’s downstream frequency.
2. Obtains timing, signal, power level, authentication, addressing and other operational
parameters from the CATV CMTS/headend.
3. Downloads its configuration file and is then operational.
During the initialization stage:
1. The POWER LED should be “ON”. The SYS LED lights up after the system
self-test is completed. It stays “ON” when the initialization procedure is completed.
The SYS LED is always YELLOW while system is ready or rebooting. The
SYS LED will become Orange when the system is loading its configuration.
Don’t power off or reset your P964 APR during the SYS LED is becoming
Orange. You can only do so after the SYS LED returns GREEN. Otherwise,
your P964 APR will not work properly anymore.
2. The CABLE LED will be flashing on a 2 seconds on/off cyclic duration while
scanning the downstream channel and then on a 1 second on/off cyclic duration
when it has locked on to a downstream channel and is communicating with the
headend CMTS. Once the cable connection is completed, it will remain “ON”. It
may need 40 seconds from step 1 to step 2.
3. The DATA LED flashes when the cable downstream or cable upstream is receiving
or transmitting data. It is OFF when the cable connection is idle.
4. Depending on which port is connected successfully, the LAN (1~4) LED , WLAN,
or the USB LED will be “ON” and flashing while sending/receiving data to/from
your computer/laptop.

Troubleshooting
Before performing troubleshooting, make sure both the P964 APR’s power (PWR)
LED and the system status (SYS) LED are on.
PROBLEM CORRECTIVE ACTION
The PWR LED
is off. Make sure that the P964 APR’s power adaptor is connected to the P964 APR and plugged in to an appropriate power source. Check
that the power source is turned on.
If the error persists, you may have a hardware problem. In this
case, you should contact your cable operator.
The SYS LED is
off. Turn the P964 APR’s power off and then on again.
LAN (1~4) LED
WLAN LED and
USB LED are
OFF.
Check the LAN/WLAN/USB LEDs on the front panel. One of
these LEDs should be on. If they are all off, check the Ethernet
cables between your P964 APR and hub/station, or your
802.11g/11b clients, or the USB cable on your station.
Can not access
the Internet. Make sure that the coaxial cable is connected to the P964 APR and the Internet.
Check with your service provider to see if your account has been
activated.
Check if your computer’s network configuration is correct. For a
dynamic IP address assignment, you have to activate your
computer’s DHCP client. Meanwhile, you may need to assign a
DNS server address. Refer to cable operator’s configuration
information.
Launch “192.168.1.1:8080” in your web browser. Enter “webadmin” as user name and
“1234” as password to log on for more information.