ZyXEL Communications NSW Series User manual

Default Login Details
User’s Guide
NSW Series
NSW100-10P / NSW100-10 / NSW100-28P / NSW100-28 / NSW200-28P
Nebula Cloud-Managed (PoE) Switch
Copyright © 2017 Zyxel Communications Corporation
LAN IP Address http://DHCP-assigned IP or
a configured static IP address
User name admin
Password Assigned by the NCC when
the NSW is registered with the
NCC.
or
1234
Version 1.00 Edition 2, 04/2017

NSW Series User’s Guide
2
IMPO RTANT!
READ C AREFULLY BEFO RE USE.
KEEP THIS G UIDE FO R FUTURE REFERENC E.
This is a User’s Guide for a system managing a series of products. Not all products support all features.
Menushots and graphics in this book may differ slightly from what you see due to differences in release
versions or your computer operating system. Every effort has been made to ensure that the information
in this manual is accurate.
Re la te d Do c um e nta tio n
•QuickStartGuide
The Quick Start Guide shows how to connect the managed device, such as the Nebula AP, gateway
or security gateway.
• Online Help
Click the help link for a description of the fields in the NSW menus.
•MoreInformation
Go to sup po rt.zyxe l.c o m to find other information on the NSW.

Contents Overview
NSW Series User’s Guide
3
C o nte nts O ve rvie w
Use r’s Guide ........................................................................................................................................7
Getting to Know Your NSW .................................................................................................................... 8
Hardware Installation and Connection ............................................................................................. 13
Hardware Panels .................................................................................................................................. 17
Te c hnic a l Re fe re nc e ........................................................................................................................24
The Web Configurator ......................................................................................................................... 25
Status ...................................................................................................................................................... 30
Basic Setting .......................................................................................................................................... 32
VLAN ...................................................................................................................................................... 42
Maintenance ........................................................................................................................................ 49
Diagnostic ............................................................................................................................................. 58
Troubleshooting .................................................................................................................................... 60

Table of Contents
NSW Series User’s Guide
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Ta ble o f C o nte nts
Conte nts Overvie w .............................................................................................................................3
Ta b le o f C o nte nts .................................................................................................................................4
Pa rt I: Use r’s G uide ............................................................................................ 7
C ha pte r 1
Ge tting to Know Yo ur NSW ..................................................................................................................8
1.1 Introduction ....................................................................................................................................... 8
1.1.1 Hardware Comparison ........................................................................................................... 8
1.1.2 Management .......................................................................................................................... 9
1.2 Applications ...................................................................................................................................... 9
1.2.1 Backbone Application ........................................................................................................... 9
1.2.2 Bridging Example .................................................................................................................. 10
1.2.3 IEEE 802.1Q VLAN Application Examples ........................................................................... 11
1.3 Ways to Manage the NSW ............................................................................................................ 11
1.4 Good Habits for Managing the NSW ...........................................................................................12
C ha pte r 2
Ha rdwa re Insta lla tio n a nd C o nne c tion ...........................................................................................13
2.1 Installation Scenarios ...................................................................................................................... 13
2.2 Desktop Installation Procedure .................................................................................................... 13
2.3 Mounting the NSW on a Rack ...................................................................................................... 14
2.3.1 Rack-mounted Installation Requirements .......................................................................... 14
2.3.2 Attaching the Mounting Brackets to the NSW ................................................................... 14
2.3.3 Mounting the NSW on a Rack ............................................................................................. 15
C ha pte r 3
Hardware Panels................................................................................................................................17
3.1 Front Panel ...................................................................................................................................... 17
3.1.1 Gigabit Ethernet Ports .......................................................................................................... 17
3.1.2 PoE .......................................................................................................................................... 18
3.1.3 Combo Port ........................................................................................................................... 18
3.1.4 Transceiver Slots .................................................................................................................... 19
3.1.5 Console Port .......................................................................................................................... 20
3.2 Rear Panel ....................................................................................................................................... 21
3.2.1 Power Connector ................................................................................................................. 21
3.3 LEDs ................................................................................................................................................ 22

Table of Contents
NSW Series User’s Guide
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Pa rt II: Te c hnic a l Re fe re nc e ........................................................................... 24
C ha pte r 4
The We b Config ura to r........................................................................................................................25
4.1 Overview ......................................................................................................................................... 25
4.2 System Login ................................................................................................................................... 25
4.3 The Status Screen .......................................................................................................................... 26
4.4 Saving Your Configuration ............................................................................................................. 27
4.5 Switch Lockout ............................................................................................................................... 28
4.6 Resetting the NSW ......................................................................................................................... 28
4.7 Logging Out of the Web Configurator .......................................................................................28
4.8 Help ................................................................................................................................................. 29
C ha pte r 5
Status...................................................................................................................................................30
5.1 Status ................................................................................................................................................ 30
C ha pte r 6
Ba sic Se tting .......................................................................................................................................32
6.1 Overview ......................................................................................................................................... 32
6.1.1 What You Can Do ................................................................................................................. 32
6.2 System Information ...................................................................................................................... 32
6.3 IP Setup for NSW100 Series ............................................................................................................ 34
6.4 IP Setup for NSW200-28P ................................................................................................................ 35
6.4.1 Management IP Address ..................................................................................................... 35
6.4.2 IP Status Details ...................................................................................................................... 36
6.4.3 IP Configurations ................................................................................................................... 37
6.5 Port Setup ....................................................................................................................................... 39
6.6 DNS ................................................................................................................................................... 41
C ha pte r 7
VLAN....................................................................................................................................................42
7.1 Overview ......................................................................................................................................... 42
7.1.1 What You Can Do ................................................................................................................. 42
7.2 VLAN Status .................................................................................................................................... 42
7.2.1 VLAN Details ......................................................................................................................... 43
7.3 VLAN Configuration ...................................................................................................................... 44
7.4 Configure a Static VLAN .............................................................................................................. 44
7.5 Configure VLAN Port Settings ...................................................................................................... 46
C ha pte r 8
Ma inte na nc e ......................................................................................................................................49
8.1 Overview ......................................................................................................................................... 49

Table of Contents
NSW Series User’s Guide
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8.1.1 What You Can Do ................................................................................................................. 49
8.2 The Maintenance Screen ............................................................................................................ 49
8.2.1 Erase Running-Configuration .............................................................................................. 50
8.2.2 Save Configuration .............................................................................................................. 51
8.2.3 Reboot System ...................................................................................................................... 51
8.3 Firmware Upgrade ....................................................................................................................... 52
8.4 Restore a Configuration File ....................................................................................................... 53
8.5 Backup a Configuration File ........................................................................................................ 54
8.6 Tech-Support .................................................................................................................................. 54
8.7 Technical Reference ...................................................................................................................... 55
8.7.1 FTP Command Line ............................................................................................................... 55
8.7.2 Filename Conventions ......................................................................................................... 55
8.7.3 FTP Command Line Procedure ........................................................................................... 56
8.7.4 GUI-based FTP Clients ........................................................................................................... 57
C ha pte r 9
Dia g no stic ...........................................................................................................................................58
9.1 Overview ......................................................................................................................................... 58
9.2 Diagnostic ...................................................................................................................................... 58
C ha pte r 10
Tro ub le sho o ting ..................................................................................................................................60
10.1 Power, Hardware Connections, and LEDs ................................................................................. 60
10.2 NSW Access and Login ................................................................................................................ 61
10.3 NSW Configuration ....................................................................................................................... 62
Appendix A Customer Support ....................................................................................................... 63
Appendix B Legal Information......................................................................................................... 69
Inde x ...................................................................................................................................................75

7
PART I
Use r’s G uide

NSW Series User’s Guide
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CHAPTER 1
G e tting to Kno w Yo ur NSW
1.1 Intro duc tio n
This chapter introduces the main features and applications of the NSW. The NSW Series consists of the
following models:
• NSW100-10P
• NSW100-10
• NSW100-28P
• NSW100-28
• NSW200-28P
1.1.1 Ha rdwa re C ompa riso n
The following is a hardware comparison table.
See the Quick Start Guide for how to make hardware connections.
Table 1 The NSW Series Comparison Table
MO DEL NSW100- 10P NSW100- 10 NSW100- 28P NSW100- 28 NSW200- 28P
Total Port Number 10 10 28 28 28
10/100/1000Base-T
Port - Ports 1-8 - Ports 1-24 -
10/100/1000 Mbps
PoE Port Ports 1-8 - Ports 1-24 - Ports 1-24
Combo Port
• Gigabit Ports
(Ethernet)
• Transceiver
Slots (100/1000
Mbps SFP)
Ports 9-10 Ports 9-10 Ports 25-28 Ports 25-28 -
Transceiver Slot
1000 Mbps/10G
(SFP+/DAC)
----Ports25-28
Console Port Default baud rate
115200bps Default baud rate 115200 bps --
Default baud rate
115200 bps
PoE Maximum
Power 180W PoE power
budget -375W PoE power budget -375W PoE power budget

Chapter 1 Getting to Know Your NSW
NSW Series User’s Guide
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1.1.2 Ma na g e m e nt
The NSW needs an IP address for it to be managed over the network. The factory default IP address is
DHC P C lie nt. To find the DHCP-assigned IP address, you must use the NCC, the ZON utility, or the console
port.
The NSW is a Nebula cloud-managed (PoE) switch. It is managed and provisioned by the NCC (Nebula
Control Center) when it is connected to the Internet and registered with the NCC.
Fig ure 1 NCC Management Example
You can check the system settings via the Web Configurator, the ZON (Zyxel One Network) utility and
the console port.
1.2 Applic a tio ns
This section shows a few examples of using the NSW in various network environments.
1.2.1 Ba c kb o ne Applic a tio n
The NSW is an ideal solution for small networks where rapid growth can be expected in the near future.
The NSW can be used standalone for a group of heavy traffic users. You can connect computers and
servers directly to the NSW’s port or connect other switches to the NSW.
In this example, all computers can share high-speed applications on the server. To expand the network,
simply add more networking devices such as switches, routers, computers, print servers etc.

Chapter 1 Getting to Know Your NSW
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Fig ure 2 Backbone Application
1.2.2 Bridg ing Exa mple
In this example, the NSW connects different company departments (RD and Sa le s) to the corporate
backbone. It can alleviate bandwidth contention and eliminate server and network bottlenecks. All
users that need high bandwidth can connect to high-speed department servers via the NSW. You can
provide a super-fast uplink connection by using a Gigabit Ethernet/mini-GBIC port on the NSW.
Moreover, the NSW eases supervision and maintenance by allowing network managers to centralize
multiple servers at a single location.
Fig ure 3 Bridging Application

Chapter 1 Getting to Know Your NSW
NSW Series User’s Guide
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1.2.3 IEEE 802.1Q VLAN Applic a tio n Exa m ple s
A VLAN (Virtual Local Area Network) allows a physical network to be partitioned into multiple logical
networks. Stations on a logical network belong to one group. A station can belong to more than one
group. With VLAN, a station cannot directly talk to or hear from stations that are not in the same group(s)
unless such traffic first goes through a router.
For more information on VLANs, refer to Chapter 7 on page 42.
1.2.3.1 Ta g - ba se d VLAN Exa m ple
Ports in the same VLAN group share the same frame broadcast domain thus increase network
performance through reduced broadcast traffic. VLAN groups can be modified at any time by adding,
moving or changing ports without any re-cabling.
Shared resources such as a server can be used by all ports in the same VLAN as the server. In the
following figure only ports that need access to the server need to be part of VLAN 1. Ports can belong to
other VLAN groups too.
Fig ure 4 Shared Server Using VLAN Example
1.3 Wa ys to Ma na g e the NSW
Use any of the following methods to manage the NSW.
• NCC. With the NCC, you can remotely manage and monitor the NSW through a cloud-based
network management system. See the NCC User’s Guide for detailed information about how to
access the NCC and manage your NSW via the NCC.
• Web Configurator. This is recommended for everyday management of the NSW using a (supported)
web browser. See Chapter 4 on page 25.
• Command Line Interface. You can use commands to see the system settings.
• FTP. Use FTP for firmware upgrades and configuration backup/restore. See Section 8.7.1 on page 55.

Chapter 1 Getting to Know Your NSW
NSW Series User’s Guide
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1.4 G o o d Ha b its fo r Ma na g ing the NSW
Do the following things regularly to make the NSW more secure and to manage the NSW more
effectively.
• Change the NSW’s password through the NCC occasionally. Use a password that’s not easy to guess
and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the NSW to its factory default settings. If you backed up an earlier
configuration file, you would not have to totally re-configure the NSW. You could simply restore your
last configuration.

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CHAPTER 2
Ha rdwa re Insta lla tio n a nd
C o nne c tio n
2.1 Insta lla tio n Sc e na rio s
This chapter shows you how to install and connect the NSW.
The NSW can be placed on a desktop or rack-mounted on a standard EIA rack. Use the rubber feet in a
desktop installation and the brackets in a rack-mounted installation.
Note: For proper ventilation, allow at least 4 inches (10 cm) of clearance at the front and 3.4
inches (8 cm) at the back of the NSW. This is especially important for enclosed rack
installations.
2.2 De skto p Insta lla tio n Pro c e dure
1Make sure the NSW is clean and dry.
2Set the NSW on a smooth, level surface strong enough to support the weight of the NSW and the
connected cables. Make sure there is a power outlet nearby.
3Make sure there is enough clearance around the NSW to allow air circulation and the attachment of
cables and the power cord.
4Remove the adhesive backing from the rubber feet.
5Attach the rubber feet to each corner on the bottom of the NSW. These rubber feet help protect the
NSW from shock or vibration and ensure space between devices when stacking.
Note: Do NOT block the ventilation holes.

Chapter 2 Hardware Installation and Connection
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Fig ure 5 Attaching Rubber Feet
2.3 Mo unting the NSW o n a Ra c k
The NSW can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other
equipment.
Follow the steps below to mount your NSW on a standard EIA rack using a rack-mounting kit.
2.3.1 Ra c k- mounte d Insta lla tio n Re quire me nts
• Two mounting brackets.
• Eight M3 flat head screws and a #2 Philips screwdriver.
• Four M5 flat head screws and a #2 Philips screwdriver.
Fa ilure to use the pro pe r sc re ws m a y da ma g e the unit.
2.3.1.1 Pre c a utio ns
• Make sure the rack will safely support the combined weight of all the equipment it contains.
• Make sure the position of the NSW does not make the rack unstable or top-heavy. Take all necessary
precautions to anchor the rack securely before installing the unit.
2.3.2 Atta c hing the Mo unting Bra c ke ts to the NSW
1Position a mounting bracket on one side of the NSW, lining up the four screw holes on the bracket with
the screw holes on the side of the NSW.
Fig ure 6 Attaching the Mounting Brackets (NSW100-10P and NSW100-10)

Chapter 2 Hardware Installation and Connection
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Fig ure 7 Attaching the Mounting Brackets (NSW100-28P, NSW100-28 and NSW200-28P)
2Using a #2 Philips screwdriver, install the M3 flat head screws through the mounting bracket holes into
the NSW.
3Repeat steps 1and 2to install the second mounting bracket on the other side of the NSW.
4You may now mount the NSW on a rack. Proceed to the next section.
2.3.3 Mo unting the NSW o n a Ra c k
1Position a mounting bracket (that is already attached to the NSW) on one side of the rack, lining up the
two screw holes on the bracket with the screw holes on the side of the rack.
Fig ure 8 Mounting the NSW on a Rack (NSW100-10P and NSW100-10)

NSW Series User’s Guide
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Fig ure 9 Mounting the NSW on a Rack (NSW100-28P, NSW100-28 and NSW200-28P)
2Using a #2 Philips screwdriver, install the M5 flat head screws through the mounting bracket holes into
the rack.
3Repeat steps 1and 2to attach the second mounting bracket on the other side of the rack.
Note: Make sure you tighten all the four screws to prevent the NSW from getting slanted.

Chapter 3 Hardware Panels
NSW Series User’s Guide
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CHAPTER 3
Ha rdwa re Pa ne ls
This chapter describes the front panel and rear panel of the Switch and shows you how to make the
hardware connections.
See Table 1 on page 8, for detailed information about port features of the NSW Series.
3.1 Fro nt Pa ne l
The following figures show the front panels of the NSW.
Fig ure 10 Front Panel: NSW100-10P
Fig ure 11 Front Panel: NSW100-10
Fig ure 12 Front Panel: NSW100-28P
Fig ure 13 Front Panel: NSW100-28
Fig ure 14 Front Panel: NSW200-28P
3.1.1 G ig a b it Ethe rne t Po rts
See Table 1 on page 8, for detailed information about port features of the NSW Series.

Chapter 3 Hardware Panels
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The NSW has 1000Base-T auto-negotiating, auto-crossover Ethernet ports. In 10/100/1000 Mbps Gigabit
Ethernet, the speed can be 10 Mbps, 100 Mbps or 1000 Mbps. The duplex mode can be half duplex or
full duplex.
An auto-negotiating port can detect and adjust to the optimum Ethernet speed (10/100/1000 Mbps)
and duplex mode (full duplex or half duplex) of the connected device.
An auto-crossover (auto-MDI/MDI-X) port automatically works with a straight-through or crossover
Ethernet cable.
When auto-negotiation is turned on, an Ethernet port negotiates with the peer automatically to
determine the connection speed and duplex mode. If the peer Ethernet port does not support auto-
negotiation or turns off this feature, the NSW determines the connection speed by detecting the signal
on the cable and using half duplex mode. When the NSW’s auto-negotiation is turned off, an Ethernet
port uses the pre-configured speed and duplex mode when making a connection, thus requiring you to
make sure that the settings of the peer Ethernet port are the same in order to connect.
3.1.1.1 De fa ult Ethe rne t Ne g o tia tio n Se tting s
The factory default negotiation settings for the Gigabit ports on the NSW are:
• Speed: Auto
•Duplex:Auto
• Flow control: Off
• Link Aggregation: Disabled
3.1.1.2 A uto - c ro sso ve r
All ports are auto-crossover, that is auto-MDIX ports (Media Dependent Interface Crossover), so you may
use either a straight-through Ethernet cable or crossover Ethernet cable for all Gigabit port connections.
Auto-crossover ports automatically sense whether they need to function as crossover or straight ports, so
crossover cables can connect both computers and switches/hubs.
3.1.2 Po E
The NSW supports both the IEEE 802.3af Power over Ethernet (PoE) and IEEE 802.3at Power over Ethernet
(PoE) plus standards. The NSW is a Power Sourcing Equipment (PSE) because it provides a source of
power via its Ethernet ports. Each device that receives power through an Ethernet port is a Powered
Device (PD).
See Table 1 on page 8 for detailed information about PoE maximum power of each model.
3.1.3 C o m b o Po rt
A combo port is for uplink connections. It consists of a Gigabit Ethernet port for Ethernet connection,
and a transceiver slot for fiber connection. The fiber connection takes priority if the corresponding
Gigabit port is also connected.
• 10/100/1000 Mbps Gigabit Ports - Connect these ports to high-bandwidth backbone network
Ethernet switches using 1000BASE-T compatible Category 5/5e/6 copper cables.
• Transceiver Slots - Use SFP in these slots for connections to backbone Ethernet switches.

Chapter 3 Hardware Panels
NSW Series User’s Guide
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Fig ure 15 Combo Port Example: Gigabit Port and Transceiver Slot
3.1.4 Tra nsc e ive r Slo ts
See Section 3.1.3 on page 18, for more information about combo ports.
The transceiver slots are for Small Form-Factor Pluggable (SFP), SFP+ transceivers or DAC cable. The SFP+
(SFP Plus) and the DAC cable are enhanced versions of the SFP and support data rates of up to 10
Gbps. A transceiver is a single unit that houses a transmitter and a receiver. Use a transceiver or a DAC
cable to connect a fiber-optic cable to the NSW. The NSW does not come with transceivers nor DAC
cables. You must use transceivers or DAC cables that comply with the Small Form-factor Pluggable (SFP)
Transceiver MultiSource Agreement (MSA). See the SFF committee’s INF-8074i specification Rev 1.0 for
details.
You can change transceivers or the DAC cables while the NSW is operating. You can use different
transceivers to connect to Ethernet switches with different types of fiber-optic connectors.
• Type: SFP connection interface
Connection speed: 100/1000 Megabit per second (Mbps)
• Type: SFP+/DAC connection interface
Connection speed: 1 or 10 Gigabit per second (Gbps)
To a vo id po ssib le e ye injury, do no t lo o k into a n o p e ra ting fib e r- o p tic
m o dule ’s c o nne c to rs.
3.1.4.1 Tra nsc e ive r Insta lla tio n
Use the following steps to install a mini-GBIC transceiver (SFP module).
1Insert the transceiver into the slot with the exposed section of PCB board facing down.
2Press the transceiver firmly until it clicks into place.
3The NSW automatically detects the installed transceiver. Check the LEDs to verify that it is functioning
properly.
4Close the transceiver’s latch (latch styles vary).
5Connect the fiber optic cables to the transceiver.

Chapter 3 Hardware Panels
NSW Series User’s Guide
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Fig ure 16 Transceiver Installation Example
Fig ure 17 Connecting the Fiber Optic Cables
3.1.4.2 Tra nsc e ive r Re m ova l
Use the following steps to remove a mini-GBIC transceiver (SFP module).
1Remove the fiber optic cables from the transceiver.
2Open the transceiver’s latch (latch styles vary).
3Pull the transceiver out of the slot.
Fig ure 18 Removing the Fiber Optic Cables
Fig ure 19 Opening the Transceiver’s Latch Example
Fig ure 20 Transceiver Removal Example
3.1.5 C o nso le Po rt
To see system settings, such as system information, VLAN status, etc., you can use a computer with
terminal emulation software configured to the following parameters: