2-Wire HomePortal 3700HG User manual

Designed for the Digitally Demanding
By combining our industry-leading home
networking platforms with the latest
developments in FTTx and multimedia coaxial
networking, 2Wire has created a powerful
solution for the delivery of IP video and other
high-bandwidth applications over any avor of
FTTx deployment. The HomePortal® 3000 series
residential gateways support ber to the node
and ber to the premises with an integrated
advanced VDSL modem.
Our VDSL gateways offer an integrated solution
for delivering data, voice, and entertainment,
boasting exible home networking options like
Wi-Fi, multimedia coaxial, Ethernet, and USB. All
2Wire gateways come packed with churn reducing
applications like Content Screening, Access
Controls, Firewall Monitor, and Web Remote
Access, plus they are software upgradeable to
take advantage of future services.
2Wire HomePortal® 3000 Series Residential Gateways
Designed specically for high bandwidth triple play services.
Advanced Diagnostics
A full suite of diagnostics and statistical
data delivers enough information to pin point
trouble on the line. Data is collected using
either the gateway user interface pages or
using TR-069 vendor extensions.
Flexible Networking Options
Multimedia Coaxial Networking interface for
video distribution in the home; HyperG™ high
powered 802.11 wireless access point; plus
Ethernet and USB support and optional USB
device support.
Triple Play Services Platform
Integrated data applications, built-in VoIP optimized
for DSL, support for wireless-wireline convergence,
and industry rst multicast IGMP proxy and
snooping for video QoS. Built-in QoS support gives
service providers a exible tool for trafc analysis
and edge policy enforcement.
Exceptional Manageability
The 2Wire gateway provides extensive
support for the DSL Forum TR-069 CPE WAN
Management Protocol Standard and parameter
model, as well as numerous vendor parameter
extensions for functionality not yet dened by
the DSL Forum.
The HomePortal
3700HGV was a
recipient of the
International
CES Innovations
2006 Design and
Engineering Award.
Visit us on the Web
at 2Wire.com for a
complete catalog
of our products,
applications, and
services.
Key Features & Benefits

2Wire HomePortal 3000 Series Residential Gateways
Superior Wireless Experience
2Wire HyperGTM wireless technology virtually eliminates
wireless ‘coldspots’ in the home, performing at higher rates,
for further distances, with enough power to reach through
cement walls. HyperG gateways have a unique third antenna
used only for transmitting packets, providing a boost in
performance and avoiding the power loss associated with
switching the antenna use from transmit to receive. A set
of receive-only antennas provides greater access point
sensitivity, increasing wireless throughput and range. 2Wire
gateways increase wireless bandwidth by using a high-
powered transmitter that can be congured at levels from
100 to 400mW of power.
Multimedia Coaxial Networking
Along with our traditional networking options, Ethernet,
USB and HyperG wireless, the HomePortal 3000 series
supports multimedia coaxial networking within the home, for
distribution of bandwidth-intensive applications such as high
denition video, over existing coaxial cables.
Integrated Voice over IP
Ever wished your home phone and your mobile phone worked
interchangeably? 2Wire gateways provide built-in VoIP port
capabilities to support today’s wireline voice needs, but
are also the convergence point for telcos and their mobility
partners to offer wireline-wireless service convergence.
2Wire 802.11g-enabled gateways surpass traditional Voice
over Wi-Fi features with extended handset battery life,
automated wireless security, and integrated mobile handset
functions with xed VoIP lines. VoIP capabilities include full
SIP ALG and back-to-back SIP user agent (proxy) to support
additional ATA adapters, GSM-UMA (3GPP) and IMS (SCCAN
Forum) Voice over Wi-Fi mobile phone support.
Super Fast Router
Gives you the fastest data transfer speeds available between
your home network and the Internet. The high-performance
router distributes data seamlessly to all of the computers on
your home network, without compromising performance or
speed, as with other router products.
Professional Grade Firewall
Actively detects and defends against common Internet
threats (such as Distributed Denial of Service attacks) using
Stateful Packet Inspection. Simple conguration for common
in-home applications such as online gaming. HomePortal and
OfcePortal gateways are completely software upgradeable,
so future rewall updates can be made with a simple click
of a mouse.
Carrier Class QoS, Performance, & Manageability
Increasing your competitive offerings by introducing
IP-enabled triple-play services through FTTN and FTTP
networks also increases your need for a high-performance
managed customer premises platform. The 2Wire software-
enabled, custom system-on-a-chip delivers the processing,
voice DSP, and software programming exibility necessary
to manage future applications. High performance DSL, line-
speed routing throughput, stateful packet inspection (SPI)
rewall, differentiated QoS and VoIP processing functions
are manageable virtually without limitation. When combined
with 2Wire full management and upgrade capabilities via
the TR-069* enabled Component Management System
(CMS), you can rest assured that whether Fiber/Ethernet
or ADSL, the 2Wire gateway is today’s triple play, future-
proof platform.
Component Management System
HomePortal is manageable through the 2Wire
Component Management System (CMS). CMS
is a standards-based suite of carrier-class
business applications designed to centralize
the management, monitoring, and delivery of services to
customer premises equipment. CMS allows providers to
remotely congure, manage, and troubleshoot deployed
gateways eliminating truck rolls and lengthy customer
care calls. CMS also provides a means for activating and
deactivating new revenue generating services.
Hardware Expansion
With an ever-evolving industry,
the need may arise to add-on
new hardware interfaces, to
support new LAN interfaces,
or new hardware enabled
applications like attached
storage. The 2Wire gateway
supports an optional high-
speed USB 2.0 host port
capable of accommodating
newly supported devices via a
simple software upgrade.
*CMS is TR-069 based and includes both pre-WT-098 QoS
provisioning and pre-WT-104 voice provisioning features.

Firewall Monitor
Threats to the local network are continuously
identied and logged for users to review. Firewall
software is automatically updated with the latest
available rule set. Subscribers determine when to
receive notication of attacks and view detailed logs through
the gateway user interface.
Web Remote Access
Fast, secure access to the home network remotely
using any standard Web browser. Download les
from home computers securely while away from
home using a unique domain name and network
password. Share the domain with family and friends who can
then access specially marked folders, while private folders
stay safe.
2Wire HomePortal 3000 Series Residential Gateways
Home Networking
Share les, printers, and a broadband connection
with every computer and network ready device in
the home.
Access Controls
Content Screening protects viewers from
Websites with questionable content. Block or
allow categories and control access to specic
URLs. Internet Access Controls gives parents
or employers the power to decide when users can access
the Internet or use Internet applications such as chat and
instant messaging, online gaming or all Internet access.
Expand Your Offering
Attract more customers and retain the ones you have by offering broadband services and applications that enhance their
broadband and networking experience. 2Wire gateways are VoIP ready and include churn-reducing data applications that you can
offer customers for fees or as valuable features of your offer. Gateway based applications deliver whole-home support so there is
no need to load software on every computer or buy multiple licenses.
Model Number
Broadband
Interface
Ethernet
Ports
3700HGV
3800HG
4
4
HyperG
HyperG
3700HG 4HyperGYes
Yes
No
Voice
Over IP
2 lines
No
No
USB PC
Wireless
Enabled
HomePortal®3000 Series Residential Gateways
Yes
Yes
Yes
USB
Device
Yes
Yes
Yes
VDSL or
Broadband Ethernet
VDSL or
Broadband Ethernet
VDSL or
Broadband Ethernet
MoCA
3800HGV No VDSL or
Broadband Ethernet 4HyperG YesYes2lines
No
No
Yes
HPNAv3
Yes

CMS
Features and specifications are subject to change. © 2007 2Wire, Inc. 2Wire, the 2Wire logo design, and HomePortal are registered trademarks of 2Wire, Inc. OfcePortal,
MediaPortal, HyperG, FullPass, GuestPass and Greenlight are trademarks of 2Wire, Inc. All rights reserved. Patent Pending. 5100-000383-000 2W Rev B 01/07
Technical Specifications
Local Network Interfaces
• Ethernet 10/100 with Auto-crossover (4-port RJ-45)
• Wireless 802.11g or high powered HyperG access point
• Multi-media over coaxial (MoCA or HPNAv3)
• USB 1.1 slave, series-B port for PC and Mac connectivity
• USB 2.0 host for additional devices
VoIP Functionality
• Two (2) derived voice lines via embedded RJ-11 jacks
• SIP user agent interoperability with Broadsoft Broadworks
v11.1, Nortel MCS 5200, and Sylantro servers.
• Audio codec: G711, software upgradeable to support G.726
and G.729a
• Software upgradeable to support back-to-back SIP user agent
(proxy function)
• Voice over Wi-Fi support for UMA and IMS wireless mobile
phones
HyperG Wireless Functionality
• 802.11g wireless access point, backwards compatible
with 802.11b
• 10 power settings available through gateway user interface, up
to 400mW, for both 802.11b and 802.11g, congurable via
CMS remote management
• WEP64, 128, WPA, 802.1x
• Multi SSID
Broadband Network Interfaces
• VDSL-DMT per G.993.1 standard
• VDSL Broadband interface over twisted pair (RJ-11) or Coax
75Ohm F connector
• Broadband Ethernet for FTTP applications (RJ-45)
• Broadband auto detection feature (RJ-11, Coax, or RJ-45)
Software Tools and Diagnostics
• CD-based Windows and MacOS based install wizard (for
non Greenlight installations)
• Greenlight provisioning available via factory-preloaded
conguration les
• Bulletin Messaging system integrated with 2Wire CMS for
subscriber messaging
• Network Support Tool monitors and xes email and browser
application settings
Configuration
• Simple Web-based user interface for easy conguration
and diagnostics
• Quick summary page with shortcuts to most commonly
used features
Network Protocol Support
• IPv4, IPv6 capable, TCP, UDP, ARP, ICMP
• DHCP client/server, DNS client/server, HTTP client and server
• Single IP and multi-IP support
• Multicast IGMP Proxy, IGMP Snooping
• 802.1x broadband network authentication
Diagnostics and Management
• Remote management and provisioning via SSL connection from
2Wire’s Component Management System (CMS) (DSL Forum TR-069)
• Supports TR-069 extensions WT-098, WT-104, and WT-111
• Integrated gateway-based diagnostics automatically intervene during
error conditions and intercept subscriber Web requests and provide
self-guided resolutions
• DNS Ping, ICMP Ping, Traceroute
• Web-based remote gateway technician view and remote management
• Multi-color indicator lights that monitor your connection
and assist with troubleshooting
Security
• Integrated rewall includes stateful packet inspection (Layer 4) and
local IP spoong verication
• Supports stealth mode operation
• Unique signed security certicate manufactured into each
gateway for TR-069 management authentication
NAT/PAT Support
• Standard NAT/PAT between LAN and WAN
• Automated NAT Pass-Thru for LAN client-initiated VPN tunnels
(IPSec, PPTP, L2TP), SIP, H.323, RTP
• Easy to congure NAT pass-through (pinholes) for common
applications (games, servers, etc.)
• DMZplus for automatic WAN IP assignment to a local PC
• Supports most popular ALGs: HTTP, FTP, H.323, AIM,
MSGAMES, DIABLO, IPSEC-IKE/ESP, IRC, MSN, PPTP,
RTP, RTSP and SIP
Software Upgrade
• Secure TR-069 upgrade procedure via 2Wire CMS
Standard Hardware Features
• TR-068 compliant industrial design and LED indicators
• Horizontal desktop placement, or vertical standing via provided
stand
• Built-in wall mounting keyholes for subscriber mounting capability
• External power supply
Physical Specifications
• 2.4in x 11.6in x 9.7in (6.1cm x 29.5cm x 24.6cm); 1.8lbs (.82kg)
Operating Environment
• Temperature: 0° to 40° C
• Humidity: 15% to 80%, non-condensing
• Altitude: 0' – 8,000' MSL
Minimum Requirements
• CD Setup Wizard supports Windows 98, 98 SE, 2000,
ME, XP, Mac OSX (10.1) and higher (for non Greenlight installations)
• Gateway manual conguration and Greenlight installations
require a standard Web browser (HTTP VX or higher)
• All computers and devices to be connected to the gateway must have
an Ethernet network interface card, 802.11g/b wireless adapter, or
available USB port (Windows 98, 2000, ME or XP only. Mac OS 8.6 to 9.x,
and 10.2 or higher)
2Wire HomePortal 3000 Series Residential Gateways
2Wire, Inc. • 1704 Automation Parkway • San Jose, CA 95131 USA • Tel:[phone] • Fax: [phone] • www.2Wire.com