2N 1120101B User manual

Software Version: 1.4.1
Release Date：2020/11/01
Revision Date: 2022/03/11
User Manual
2N®IP Handset

I
Contents
Contents ...............................................................................................................................................................I
1 Figures..........................................................................................................Chyba! Záložka není definována.
2 Table.................................................................................................................................................................V
3 Safety Instructions...........................................................................................................................................1
4 Overview...........................................................................................................................................................2
4.1 Overview...............................................................................................................................................2
4.2 Packing Contents...................................................................................................................................3
5 Desktop Installation.........................................................................................................................................4
5.1 PoE and Use of External Power Adapters.............................................................................................4
5.2 Wall Mounting Method.........................................................................................................................5
6 Appendix Table................................................................................................................................................7
6.1 Appendix I –LED Definition ................................................................................................................7
7 Introduction to User ........................................................................................................................................8
7.1 Keypad Instructions ............................................................................................................................8
7.2 Using Handset / Hands-Free Speaker .................................................................................................10
8 Basic Functions ..............................................................................................................................................11
8.1 Making Phone Calls............................................................................................................................11
8.2 Answering Calls..................................................................................................................................11
8.3 End of Call..........................................................................................................................................11
8.4 Redial..................................................................................................................................................12
8.5 Auto-Answering..................................................................................................................................12
8.6 Mute....................................................................................................................................................13
8.6.1 Call Mute...................................................................................................................................13
8.6.2 Ringing Mute.............................................................................................................................13
8.7 Call Hold/Resume...............................................................................................................................13
8.8 Call Waiting........................................................................................................................................13
8.9 Conference..........................................................................................................................................14
8.9.1 Local Conference ......................................................................................................................14
8.9.2 Network Conference..................................................................................................................15
8.10 Hotline...............................................................................................................................................16
9 Advance Functions.........................................................................................................................................18
9.1 Intercom..............................................................................................................................................18
9.2 MCAST...............................................................................................................................................19

II
9.3 Messages.............................................................................................................................................19
9.3.1 MWI（Message Waiting Indicator）.......................................................................................19
10 Phone Settings..............................................................................................................................................20
10.1 Basic Settings....................................................................................................................................20
10.1.1 Language.................................................................................................................................20
10.2 Function Keys...................................................................................................................................20
11 Web Configurations.....................................................................................................................................22
11.1 Web Page Authentication..................................................................................................................22
11.2 System >> Information.....................................................................................................................22
11.3 System >> Account...........................................................................................................................22
11.4 System >> Configurations ................................................................................................................24
11.5 System >> Upgrade...........................................................................................................................23
11.6 System >> Auto Provision................................................................................................................25
11.7 System >> Tools...............................................................................................................................27
11.8 System >> Reboot Phone..................................................................................................................28
11.9 Network >> Basic.............................................................................................................................28
11.10 Network >> Service Port.................................................................................................................29
11.11 Network >> VPN............................................................................................................................30
11.12 Network >> Advanced....................................................................................................................31
11.13 Line >> SIP.....................................................................................................................................32
11.14 Line >> SIP Hotspot .......................................................................................................................38
11.15 Line >> Dial Plan............................................................................................................................41
11.16 Line >> Basic Settings....................................................................................................................44
11.17 Phone Settings >> Features.............................................................................................................44
11.18 Phone Settings >> Media Settings..................................................................................................48
11.19 Phone Settings >> MCAST.............................................................................................................50
11.20 Phone Settings >> Action ...............................................................................................................51
11.21 Phone Settings >> Time/Date.........................................................................................................51
11.22 Phone Settings >> Tone..................................................................................................................52
11.23 Phonebook >> Call List ..................................................................................................................53
11.24 Phonebook >> Web Dial.................................................................................................................53
11.25 Call Log ..........................................................................................................................................54
11.26 Function Key >> Function Key ......................................................................................................54
11.27 Function Key >> Speed Dial List....................................................................................................54
11.28 Security >> Web Filter....................................................................................................................55
11.29 Security >> Trust Certificates.........................................................................................................56
11.30 Security >> Device Certificates......................................................................................................56

III
11.31 Security >> Firewall........................................................................................................................57
11.32 Device Log >> Device Log.............................................................................................................58
12 Troubleshooting...........................................................................................................................................59
12.1 Get Device System Information........................................................................................................59
12.2 Reboot Device...................................................................................................................................59
12.3 Reset Device to Factory Default.......................................................................................................59
12.4 Network Packet Capture ...................................................................................................................60
12.5 Get Log Information.........................................................................................................................61
12.6 Common Trouble Cases....................................................................................................................61

IV
1 Figures
Figure 1 - Device Installation.............................................................................................................5
Figure 2 - Device Connection ............................................................................................................6
Figure 3 - Keypad Instructions...........................................................................................................8
Figure 4 - Auto-Answering Web Page..............................................................................................12
Figure 5 - Call Waiting Tone Setting Web Page...............................................................................14
Figure 6 - Local Conference Setting ................................................................................................15
Figure 7 - Network Conference........................................................................................................16
Figure 8 - Hotline Setup Web Page..................................................................................................17
Figure 9 - Web Intercom Configuration ...........................................................................................18
Figure 10 - New Voice Message Notification...................................................................................19
Figure 11 - Language Setting Web Page ..........................................................................................20
Figure 12 - Firmware Upgrade Web Page........................................................................................23
Figure 13 - Auto Provision Settings.................................................................................................25
Figure 14 - Network Mode Settings.................................................................................................28
Figure 15 - Service Port Settings......................................................................................................29
Figure 16 - SIPAccount Registration...............................................................................................39
Figure 17 - SIP Hotspot Server Configuration.................................................................................40
Figure 18 - SIP Hotspot Client Configuration..................................................................................40
Figure 19 - Dial Plan Settings ..........................................................................................................41
Figure 20 - Custom Setting of Dial-Up Rules..................................................................................42
Figure 21 - Dial Rules Table (1).......................................................................................................43
Figure 22 - Dial Rules Table (2).......................................................................................................43
Figure 23 - MCAST .........................................................................................................................50
Figure 24 - Time/Date ......................................................................................................................51
Figure 25 - Tone Setting Web Page..................................................................................................53
Figure 26 - Web Filter Settings.........................................................................................................55
Figure 27 - Web Filter Table.............................................................................................................55
Figure 28 - Certificate Settings ........................................................................................................56
Figure 29 - Device Certificate Setting..............................................................................................56
Figure 30 - Network Firewall Settings.............................................................................................57
Figure 31 - Reset..............................................................................................................................60
Figure 32 - Web Capture ..................................................................................................................60

V
2 Tables
Table 1 - DSS KEY LED State...........................................................................................................7
Table 2 - Keypad Instructions.............................................................................................................9
Table 3 - Intercom Configuration.....................................................................................................18
Table 4 - Firmware Upgrade.............................................................................................................23
Table 5 - Service Port.......................................................................................................................30
Table 6 - Qos & VLAN………………………………………………………………….…….….32
Table 7 - Line Configuring Web Page..............................................................................................32
Table 8 - SIP Hotspot Parameters.....................................................................................................39
Table 9 - Phone 7 Dialing Methods..................................................................................................41
Table 10 - Dial-up Rule Configuration Table...................................................................................42
Table 11 - Line Global Configuration Web Page..............................................................................44
Table 12 - General Function Settings .........................................................................................44
Table 13 - Voice Settings..................................................................................................................48
Table 14 - Multicast Parameters.......................................................................................................50
Table 15 - Time&Date Settings........................................................................................................51
Table 16 - Function Key Configuration............................................................................................54
Table 17 - Network Firewall.............................................................................................................57
Table 18 - Trouble Cases..................................................................................................................61

1
3 Safety Instructions
Please read the following safety notices before installing or using this unit. They are
crucial for a safe and reliable operation of the device.
⚫Please use the external power supply that is included in the package. Another
power supply may cause damage to the phone and affect the behavior or induce
noise.
⚫Before using the external power supply in the package, please check the home
power voltage. Inaccurate power voltage may cause fire and damage.
⚫Please do not damage the power cord. If impaired, the power cord or plug must not
be used because it may cause fire or electric shock.
⚫Do not drop, knock or shake the phone. Rough handling can break the internal
circuit boards.
⚫This phone is designed for indoor use. Do not install the device in places exposed to
direct sunlight. Also do not put the device on carpets or cushions. It may cause fire
or breakdown.
⚫Avoid exposure of the phone to high temperatures or below 0℃or high humidity.
⚫Avoid wetting the unit with any liquid.
⚫Do not attempt to open it. Any non-expert handling could damage the device.
Consult your authorized dealer for help to avoid fire, electric shock and/or
breakdown.
⚫Do not use harsh chemicals, cleaning solvents or strong detergents to clean the
device. Wipe it with a soft cloth that has been slightly dampened in a mild soap and
water solution.
⚫Do not touch the power plug during lightning storms to avoid an electric shock.
⚫Do not install this phone in ill-ventilated places to avoid bodily injuries. Before
working on any equipment, be aware of the hazards associated with electrical
circuitry and be familiar with the standard practices for preventing accidents.

2
4 Overview
4.1Overview
2N®IP Handset is a network telephone specifically designed for hotels. Its simple design
brings an excellent user experience. The equipment is not only a telephone, but also a
masterpiece placed in your living room or office.
H2U is the latest generation of the network telephone designed for hotels, which still
keeps the excellent performance and specifications of the traditional equipment such as
high-definition voice, high-performance echo cancelation, 100M Ethernet, QoS,
encrypted transmission, automatic configuration, etc., innovation, smooth operation, flat
interface setting and many other advantages.
For enterprise users, the device is a cost-effective, yet environmentally friendly piece of
office equipment providing convenient operation. For home users, the device is a highly
efficient communication device. Its users can flexibly configure and define the functions
of one of the DSS keys, saving space and cost. It is an ideal choice for enterprise users
and home users who pursue top quality and high efficiency.
In order to help some interested users better understand the details of the product, this
User Manual can be used as a reference guide for the use of X1S/X1SP. This document
may not be applicable for the latest software version. Should you have any questions,
you can use the help prompt interface of the X1S/X1SP phone or download and update
your User Manual from the official website.

3
4.2Packing Contents
IP Phone Handset
Handset Cord Quick Guide

4
5 Desktop Installation
5.1PoE and Use of External Power Adapters
The device supports two power supply modes: power supply from an external power
adapter and via an Ethernet (PoE) complied switch.
The PoE power supply saves space and cost of additional power outlet provision. With a
PoE switch, the device can be powered through a single Ethernet cable, which is also
used for data transmission. By attaching a UPS system to the PoE switch, the device can
keep working at power outages just like traditional PSTN telephones powered by the
telephone line.
For the users who do not have PoE equipment, a traditional power adapter should be
used. If the device is connected to a PoE switch and power adapter at the same time, the
power adapter will be prioritized and the PoE power supply will be used as backup.
Please use the power adapter / PoE switch that meets the specifications to ensure that
the device works properly.

5
5.2 Wall Mounting Method
The device supports the wall mounted installation.
Please follow the instructions in the figure below to install the phone：
1) Drill two holes in the wall with a vertical distance of 136.2 or 161.2 mm.
2) Insert two rubber plugs and screws in turn. Note that 5 mm is reserved between the
nut and the wall, which is convenient for hanging the phone base.
3) Connect the cable, handset cable and power supply.
4) Align the wall hole on the base with the screws in step 2 and slide down to complete
the installation.
Figure 1 - Device Installation

6
Connect the power adapter, network, PC and phone to the appropriate ports as shown in
the figure below.
Figure 2 –Device Connection

7
6 Appendix Table
6.1 Appendix I –LED Definition
Table 1 - DSS KEY LED State
Type
LED Light
State
Default standby
Standby
Green on
Mute
Green slow flash
Line error (Registration
failure)/Network
disconnection
Red slow flash
Call
Calling/Pick up the
handset
Red on
Mute
Orange slow flash
Hold/held
Orange slow flash
Ringing
Red flash

8
7 Introduction to User
7.1 Keypad Instructions
Figure 3 –Keypad Instructions
The figure above shows the keypad layout of the phone. Each button provides a function
of its own. Refer to the instructions for the keys in the illustration in this subsection to
operate the phone.

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Table 2 –Keypad Instructions
Number
Keypad
Names
Instruction
○,1
Hands-Free
Speaker
Sound playing hands-free channel
○,2
Status
Indicator
Lamp
Power indication/line status indication
○,3
Horn
Handset
Sound playing handset channel
○,4
Hook
Handset and phone hang-up
○,5
Function Key
User-defined functionality
○,6
Door Unlock
Button
Door lock control switch activation
○,7
Standard
Telephone
Keys
12 standard telephone keys provide the same function as
standard telephones, some keys also provide a special function
dialed by a long key press.
# - long press to broadcast IP（default English).
○,8
Volume Key
Adding/subtracting volume - In the standby state, ring and ring
configuration interface; press this button to increase/reduce the
ring volume. Press this button to increase/lower the volume
during a call.
Mute key - Press this key to mute the microphone during a call.
○,9
Redial
Press the Redial key to redial the last number dialed.
○,10
Hands-Free
Key
Press this key to open the speakerphone audio channel.
○,11
Microphone
Listen whether the receiver is answering (do not listen when the
phone is hands-free).

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7.2Using Handset / Hands-Free Speaker
◼Using Handset
For the use of the handset, pick up the handset from the base and press the number and
"#" to dial the number. You can switch the phone audio channels by pressing the
hands-free button.
◼Using Hands-Free Speaker
For the use of the speakerphone, press the speakerphone button to dial a number, or
dial a number and then press the speakerphone button. When the handset voice channel
is opened, you can switch the phone audio channels by pressing the hands-free speaker
button.

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8 Basic Functions
8.1Making Phone Calls
◼Default Line
The device provides two line services (1 main line and 1 standby line). If both the lines
are configured successfully, use line 1 to make or receive calls by default.
◼Dialing Methods
You can dial a number in the following ways:
➢Device end
⚫Dial directly: pick up the handset and input the number, then press "#" to call out
⚫Redial the last dialed number（Redial）
➢Web end
⚫Dial the web filled-in number
⚫Select a phone number from the call logs
◼Cancel Call
You can cancel an active call by putting back the handset/pressing down the spring.
8.2Answering Calls
You can answer a call by picking up the handset or pressing the speakerphone button to
open the hands-free channel.
The telephone does not support multiple calls. When a call is in progress, the user needs
to hang up the active call before answering another call.
8.3End of Call
To end a call, put the handset back on the phone base and press the speakerphone
button.

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8.4Redial
⚫Redial the last outgoing number
When the phone is in the standby mode, press the redial button and the phone will
call out the last number dialed.
⚫Call out any number with the redial key
Enter the number, press the redial key and the phone will call out the number on the
dial.
⚫Redial record clearing
After every use of the phone, Redial will default to the last used number; therefore, it
is necessary to clear the records used by the last customer without affecting the use
of other customers.
8.5Auto-Answering
You can enable the auto-answering feature on the device and any incoming call will be
automatically answered. The auto-answering function can be enabled on a line basis.
⚫WEB interface:
Log into the phone page, enter [Line] >> [SIP], select [SIP] >> [Basic settings],
start auto-answering and click Apply after setting the automatic answering time.
Figure 4 –Auto-Answering Web Page

13
8.6Mute
You can turn on the mute mode during a call and turn off the microphone so that the local
voice is not heard. Normally, the mute mode is automatically turned off at the end of a
call.
You can also turn on mute on any screen (such as the free screen) and mute the ring
tone automatically when there is an incoming call.
The mute mode can be turned on in all call modes (handset or hands-free).
8.6.1 Call Mute
During conversation, press the mute button on the phone, the mute LED goes red
and the power LED goes orange.
Cancel mute: press again to cancel mute on the phone. When the mute LED goes
out, the power LED returns to its original state
8.6.2 Ringing Mute
Mute ring tone: press the mute button when the phone is in the standby mode.
The mute LED is bright red, the power LED is flashing green. There is no ringer for
incoming calls.
Cancel ring tone mute: On standby or the incoming call screen, press the mute
button again or volume up to cancel the ring tone mute.
8.7Call Hold/Resume
You can press the [Hold] button to maintain the current call. This button will become the
[Resume] button and you can press "Resume" to restore the call.
8.8Call Waiting
⚫Enable call waiting: new calls can be accepted during a call.
⚫Disable call waiting: new calls will be automatically rejected and the busy tone
will be prompted.

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⚫Enable call waiting tone: when you receive a new call on the line, the device will
beep.
Enable/disable the call waiting function via the web interface.
⚫WEB interface: Enter [Phone Settings] >> [Features] >> [Basic Settings],
enable/disable call waiting and the call waiting tone.
Figure 5 - Call Waiting Tone Setting Web Page
8.9Conference
8.9.1 Local Conference
To conduct a local conference, you need to log into the web page and enter [Line] >>
[SIP] >> [Basic settings]. The meeting mode is set as Local (Local is default), as shown
in the figure below: