2N 1120101B User manual

Software Version: 1.4.1
Release Date：2020/11/01
Revision Date: 2022/03/11
User Manual
2N®IP Handset

I
Contents
Contents ...............................................................................................................................................................I
1 Figures..........................................................................................................Chyba! Záložka není definována.
2 Table.................................................................................................................................................................V
3 Safety Instructions...........................................................................................................................................1
4 Overview...........................................................................................................................................................2
4.1 Overview...............................................................................................................................................2
4.2 Packing Contents...................................................................................................................................3
5 Desktop Installation.........................................................................................................................................4
5.1 PoE and Use of External Power Adapters.............................................................................................4
5.2 Wall Mounting Method.........................................................................................................................5
6 Appendix Table................................................................................................................................................7
6.1 Appendix I –LED Definition ................................................................................................................7
7 Introduction to User ........................................................................................................................................8
7.1 Keypad Instructions ............................................................................................................................8
7.2 Using Handset / Hands-Free Speaker .................................................................................................10
8 Basic Functions ..............................................................................................................................................11
8.1 Making Phone Calls............................................................................................................................11
8.2 Answering Calls..................................................................................................................................11
8.3 End of Call..........................................................................................................................................11
8.4 Redial..................................................................................................................................................12
8.5 Auto-Answering..................................................................................................................................12
8.6 Mute....................................................................................................................................................13
8.6.1 Call Mute...................................................................................................................................13
8.6.2 Ringing Mute.............................................................................................................................13
8.7 Call Hold/Resume...............................................................................................................................13
8.8 Call Waiting........................................................................................................................................13
8.9 Conference..........................................................................................................................................14
8.9.1 Local Conference ......................................................................................................................14
8.9.2 Network Conference..................................................................................................................15
8.10 Hotline...............................................................................................................................................16
9 Advance Functions.........................................................................................................................................18
9.1 Intercom..............................................................................................................................................18
9.2 MCAST...............................................................................................................................................19

II
9.3 Messages.............................................................................................................................................19
9.3.1 MWI（Message Waiting Indicator）.......................................................................................19
10 Phone Settings..............................................................................................................................................20
10.1 Basic Settings....................................................................................................................................20
10.1.1 Language.................................................................................................................................20
10.2 Function Keys...................................................................................................................................20
11 Web Configurations.....................................................................................................................................22
11.1 Web Page Authentication..................................................................................................................22
11.2 System >> Information.....................................................................................................................22
11.3 System >> Account...........................................................................................................................22
11.4 System >> Configurations ................................................................................................................24
11.5 System >> Upgrade...........................................................................................................................23
11.6 System >> Auto Provision................................................................................................................25
11.7 System >> Tools...............................................................................................................................27
11.8 System >> Reboot Phone..................................................................................................................28
11.9 Network >> Basic.............................................................................................................................28
11.10 Network >> Service Port.................................................................................................................29
11.11 Network >> VPN............................................................................................................................30
11.12 Network >> Advanced....................................................................................................................31
11.13 Line >> SIP.....................................................................................................................................32
11.14 Line >> SIP Hotspot .......................................................................................................................38
11.15 Line >> Dial Plan............................................................................................................................41
11.16 Line >> Basic Settings....................................................................................................................44
11.17 Phone Settings >> Features.............................................................................................................44
11.18 Phone Settings >> Media Settings..................................................................................................48
11.19 Phone Settings >> MCAST.............................................................................................................50
11.20 Phone Settings >> Action ...............................................................................................................51
11.21 Phone Settings >> Time/Date.........................................................................................................51
11.22 Phone Settings >> Tone..................................................................................................................52
11.23 Phonebook >> Call List ..................................................................................................................53
11.24 Phonebook >> Web Dial.................................................................................................................53
11.25 Call Log ..........................................................................................................................................54
11.26 Function Key >> Function Key ......................................................................................................54
11.27 Function Key >> Speed Dial List....................................................................................................54
11.28 Security >> Web Filter....................................................................................................................55
11.29 Security >> Trust Certificates.........................................................................................................56
11.30 Security >> Device Certificates......................................................................................................56

III
11.31 Security >> Firewall........................................................................................................................57
11.32 Device Log >> Device Log.............................................................................................................58
12 Troubleshooting...........................................................................................................................................59
12.1 Get Device System Information........................................................................................................59
12.2 Reboot Device...................................................................................................................................59
12.3 Reset Device to Factory Default.......................................................................................................59
12.4 Network Packet Capture ...................................................................................................................60
12.5 Get Log Information.........................................................................................................................61
12.6 Common Trouble Cases....................................................................................................................61

IV
1 Figures
Figure 1 - Device Installation.............................................................................................................5
Figure 2 - Device Connection ............................................................................................................6
Figure 3 - Keypad Instructions...........................................................................................................8
Figure 4 - Auto-Answering Web Page..............................................................................................12
Figure 5 - Call Waiting Tone Setting Web Page...............................................................................14
Figure 6 - Local Conference Setting ................................................................................................15
Figure 7 - Network Conference........................................................................................................16
Figure 8 - Hotline Setup Web Page..................................................................................................17
Figure 9 - Web Intercom Configuration ...........................................................................................18
Figure 10 - New Voice Message Notification...................................................................................19
Figure 11 - Language Setting Web Page ..........................................................................................20
Figure 12 - Firmware Upgrade Web Page........................................................................................23
Figure 13 - Auto Provision Settings.................................................................................................25
Figure 14 - Network Mode Settings.................................................................................................28
Figure 15 - Service Port Settings......................................................................................................29
Figure 16 - SIPAccount Registration...............................................................................................39
Figure 17 - SIP Hotspot Server Configuration.................................................................................40
Figure 18 - SIP Hotspot Client Configuration..................................................................................40
Figure 19 - Dial Plan Settings ..........................................................................................................41
Figure 20 - Custom Setting of Dial-Up Rules..................................................................................42
Figure 21 - Dial Rules Table (1).......................................................................................................43
Figure 22 - Dial Rules Table (2).......................................................................................................43
Figure 23 - MCAST .........................................................................................................................50
Figure 24 - Time/Date ......................................................................................................................51
Figure 25 - Tone Setting Web Page..................................................................................................53
Figure 26 - Web Filter Settings.........................................................................................................55
Figure 27 - Web Filter Table.............................................................................................................55
Figure 28 - Certificate Settings ........................................................................................................56
Figure 29 - Device Certificate Setting..............................................................................................56
Figure 30 - Network Firewall Settings.............................................................................................57
Figure 31 - Reset..............................................................................................................................60
Figure 32 - Web Capture ..................................................................................................................60

V
2 Tables
Table 1 - DSS KEY LED State...........................................................................................................7
Table 2 - Keypad Instructions.............................................................................................................9
Table 3 - Intercom Configuration.....................................................................................................18
Table 4 - Firmware Upgrade.............................................................................................................23
Table 5 - Service Port.......................................................................................................................30
Table 6 - Qos & VLAN………………………………………………………………….…….….32
Table 7 - Line Configuring Web Page..............................................................................................32
Table 8 - SIP Hotspot Parameters.....................................................................................................39
Table 9 - Phone 7 Dialing Methods..................................................................................................41
Table 10 - Dial-up Rule Configuration Table...................................................................................42
Table 11 - Line Global Configuration Web Page..............................................................................44
Table 12 - General Function Settings .........................................................................................44
Table 13 - Voice Settings..................................................................................................................48
Table 14 - Multicast Parameters.......................................................................................................50
Table 15 - Time&Date Settings........................................................................................................51
Table 16 - Function Key Configuration............................................................................................54
Table 17 - Network Firewall.............................................................................................................57
Table 18 - Trouble Cases..................................................................................................................61

1
3 Safety Instructions
Please read the following safety notices before installing or using this unit. They are
crucial for a safe and reliable operation of the device.
⚫Please use the external power supply that is included in the package. Another
power supply may cause damage to the phone and affect the behavior or induce
noise.
⚫Before using the external power supply in the package, please check the home
power voltage. Inaccurate power voltage may cause fire and damage.
⚫Please do not damage the power cord. If impaired, the power cord or plug must not
be used because it may cause fire or electric shock.
⚫Do not drop, knock or shake the phone. Rough handling can break the internal
circuit boards.
⚫This phone is designed for indoor use. Do not install the device in places exposed to
direct sunlight. Also do not put the device on carpets or cushions. It may cause fire
or breakdown.
⚫Avoid exposure of the phone to high temperatures or below 0℃or high humidity.
⚫Avoid wetting the unit with any liquid.
⚫Do not attempt to open it. Any non-expert handling could damage the device.
Consult your authorized dealer for help to avoid fire, electric shock and/or
breakdown.
⚫Do not use harsh chemicals, cleaning solvents or strong detergents to clean the
device. Wipe it with a soft cloth that has been slightly dampened in a mild soap and
water solution.
⚫Do not touch the power plug during lightning storms to avoid an electric shock.
⚫Do not install this phone in ill-ventilated places to avoid bodily injuries. Before
working on any equipment, be aware of the hazards associated with electrical
circuitry and be familiar with the standard practices for preventing accidents.

2
4 Overview
4.1Overview
2N®IP Handset is a network telephone specifically designed for hotels. Its simple design
brings an excellent user experience. The equipment is not only a telephone, but also a
masterpiece placed in your living room or office.
H2U is the latest generation of the network telephone designed for hotels, which still
keeps the excellent performance and specifications of the traditional equipment such as
high-definition voice, high-performance echo cancelation, 100M Ethernet, QoS,
encrypted transmission, automatic configuration, etc., innovation, smooth operation, flat
interface setting and many other advantages.
For enterprise users, the device is a cost-effective, yet environmentally friendly piece of
office equipment providing convenient operation. For home users, the device is a highly
efficient communication device. Its users can flexibly configure and define the functions
of one of the DSS keys, saving space and cost. It is an ideal choice for enterprise users
and home users who pursue top quality and high efficiency.
In order to help some interested users better understand the details of the product, this
User Manual can be used as a reference guide for the use of X1S/X1SP. This document
may not be applicable for the latest software version. Should you have any questions,
you can use the help prompt interface of the X1S/X1SP phone or download and update
your User Manual from the official website.

3
4.2Packing Contents
IP Phone Handset
Handset Cord Quick Guide

4
5 Desktop Installation
5.1PoE and Use of External Power Adapters
The device supports two power supply modes: power supply from an external power
adapter and via an Ethernet (PoE) complied switch.
The PoE power supply saves space and cost of additional power outlet provision. With a
PoE switch, the device can be powered through a single Ethernet cable, which is also
used for data transmission. By attaching a UPS system to the PoE switch, the device can
keep working at power outages just like traditional PSTN telephones powered by the
telephone line.
For the users who do not have PoE equipment, a traditional power adapter should be
used. If the device is connected to a PoE switch and power adapter at the same time, the
power adapter will be prioritized and the PoE power supply will be used as backup.
Please use the power adapter / PoE switch that meets the specifications to ensure that
the device works properly.