3M Full Page Reader User manual

USER GUIDE for
3M™ FULL PAGE READER,
3M™ AUTHENTICATION SYSTEM and
3M™ ePASSPORT READER
Ottawa, Ontario DT-01715C
CANADA May 23, 2006

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Proprietary Statement
By using the 3M™ Full Page Reader, 3M™ Authentication System or 3M™ ePassport Reader
(each, a “Product”), you (the “User”), agree to be bound by the following terms and conditions.
Because use of the Product varies widely and is beyond the control of 3M Canada Company
(“3M”), the User must evaluate and determine whether a Product is fit for a particular purpose
and suitable for User’s application prior to use. THE FOLLOWING IS MADE IN LIEU OF
ALL EXPRESS AND IMPLIED WARRANTIES OR CONDITIONS (INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE). If a Product is proved to be defective (the “Defective Product”), the
exclusive remedy, at 3M’s option, shall be to either repair or replace the Defective Product or
refund the purchase price of the Defective Product.
LIMITATION OF LIABILITY: 3M AND SELLER, IF ANY, SHALL NOT BE LIABLE FOR
ANY INJURY, LOSS OR DAMAGE, WHETHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL HOWSOEVER CAUSED, (INCLUDING DAMAGES
FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, INCREASED COSTS OF OPERATION, LITIGATION COSTS AND THE
LIKE), WHETHER BASED UPON A CLAIM OR ACTION IN CONTRACT (INCLUDING
BREACH OF WARRANTY), TORT, (INCLUDING NEGLIGENCE) OR OTHERWISE, IN
CONNECTION WITH THE USE OR PERFORMANCE OF A PRODUCT.
© 3M 2006.
3M, Confirm and Scotch-Brite are trademarks of 3M. Used under license in Canada.
All rights reserved. No part of this publication may be reproduced, transcribed, stored in a
retrieval system or transmitted in any form whatsoever, without the prior written consent of
3M.Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide a
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.

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Office Locations
Corporate Headquarters - North America and Asia Pacific
1545 Carling Avenue
Suite 700
Ottawa, Ontario
CANADA
K1Z 8P9
telephone: [phone]
fax: [phone]
web: http://www.3m.com/security/en
Europe, Middle East and Africa
3M United Kingdom PLC
3M Centre Cain Road
Bracknell, Berkshire
UNITED KINGDOM
RG12 8HT
telephone: [phone]
fax: [phone]
Global Technical Services
North America
direct line: [phone]
main number: [phone]
fax: [phone]
email: [email protected]
United Kingdom
direct line: [phone]
main number: [phone]
fax: [phone]

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EMC, USA, and Canada compliance
FCC Radio Frequency Rules and Regulations
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
NO MODIFICATIONS. Modifications to this device shall not be made without the written consent of 3M
Company. Unauthorized modifications may void the authority granted under Federal Communications
Commission Rules permitting the operation of this device.
Industry Canada Radio Frequency Rules and Regulations
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel
brouilleur du Canada.
EMC Compliance Europe
This equipment complies with the requirements of the RTTE and EMC directives.
Safety Label Locations
FCC ID: DGFSSDPV30
CANADA ID: PENDING

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Table of Contents
Introduction..................................................................................................................................... 1
Safety Information...................................................................................................................... 1
Intended Use ........................................................................................................................... 1
Explanation of Signal Word Consequences............................................................................ 1
Features Overview...................................................................................................................... 2
Related Documents..................................................................................................................... 4
Host PC Requirements................................................................................................................ 5
Product Description ........................................................................................................................ 5
Document Window..................................................................................................................... 6
Indicator LEDs............................................................................................................................ 6
Back Panel .................................................................................................................................. 6
Setting up the Reader...................................................................................................................... 7
Unpacking the Reader................................................................................................................. 7
Installing the Software................................................................................................................ 7
Connecting to a Host System...................................................................................................... 9
Connecting the Power Supply.....................................................................................................9
Securing the USB and Power Connections........................................................................... 10
Installing the Smart Card Reader Drivers................................................................................. 10
Verifying the USB Driver Installation...................................................................................... 12
Updating the USB Drivers........................................................................................................ 13
Power-up Self Test.................................................................................................................... 13
Testing Reading and Communication....................................................................................... 14
Reading Documents...................................................................................................................... 15
Reading ID Barcodes............................................................................................................ 15
Reading 2D Barcodes ........................................................................................................... 15
Identification Cards............................................................................................................... 16
Passports ............................................................................................................................... 16
Reading Standard Documents............................................................................................... 17
Reading Non-standard Documents....................................................................................... 19
Contactless Integrated Circuits Reading Procedure.............................................................. 20
RF Reading Procedure.......................................................................................................... 20
Maintenance.................................................................................................................................. 22
Cleaning.................................................................................................................................... 22

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Ultraviolet Tube Replacement.................................................................................................. 22
Appendix A: Specifications.......................................................................................................... 23
Appendix B: Troubleshooting....................................................................................................... 25
Chipset Updating ...................................................................................................................... 26
Appendix C: Check for High Speed USB 2.0............................................................................... 27
Windows® 2000....................................................................................................................... 27
Windows® XP.......................................................................................................................... 28
Appendix D: Customer Service.................................................................................................... 29
Before Contacting GTS............................................................................................................. 29
Contacting GTS ........................................................................................................................ 29
Return to Depot - Maintenance Procedure................................................................................ 30
3M Reader Service Depots ....................................................................................................... 31
List of Figures
Figure 1: Visible Image .................................................................................................................. 4
Figure 2: Infrared Image................................................................................................................. 4
Figure 3: Ultra Violet Image........................................................................................................... 4
Figure 4: 3M™ Confirm™ Laminate Image.................................................................................. 4
Figure 5: Damaged 3M™ Confirm™ Laminate Image.................................................................. 4
Figure 6: Tampered 3M™ Confirm™ Laminate Image................................................................. 4
Figure 7: Physical Features............................................................................................................. 5
Figure 8: Back Panel Ports.............................................................................................................. 6
Figure 9: Authentication Software Installer window...................................................................... 8
Figure 10: 3M™ Authenticator InstallShield Wizard window....................................................... 8
Figure 11: Complete the Installation............................................................................................... 9
Figure 12: USB and Power Connections...................................................................................... 10
Figure 13: Smart Card Reader Driver Prompt.............................................................................. 10
Figure 14: Files Needed window.................................................................................................. 11
Figure 15: Contactless Reader Driver Prompt.............................................................................. 11
Figure 16: Files Needed window.................................................................................................. 12
Figure 17: System Properties window.......................................................................................... 12
Figure 18: Device Manager window............................................................................................. 13
Figure 19: Test Card ..................................................................................................................... 14
Figure 20: Test Card Placement.................................................................................................... 14

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Figure 21: Sample Identification Card (Back).............................................................................. 16
Figure 22: Sample ICAO-Compliant Passport (Front)................................................................. 16
Figure 23: SalesDemo window..................................................................................................... 20
Figure 24: Document Placement................................................................................................... 21
Figure 25: Reading Times list....................................................................................................... 21
Figure 26: Physical Dimensions ................................................................................................... 23
Figure 27: System Properties window.......................................................................................... 27
Figure 28: Windows® 2000 SP4 Computer Management window ............................................. 28
Figure 29: Windows® XP Computer Management window........................................................ 28
List of Tables
Table 1: Indicator LED................................................................................................................... 6
Table 2: Physical Specifications................................................................................................... 23
Table 3: Electrical Specifications ................................................................................................. 23
Table 4: Environmental Specifications......................................................................................... 23
Table 5: Communication Interfaces and Protocols....................................................................... 24
Table 6: Power Supply Specifications.......................................................................................... 24
Table 7: Regulatory Information .................................................................................................. 24
Table 8: Troubleshooting Cases.................................................................................................... 25

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Introduction
This document describes the features and functions of the following three readers:
•3M™ Full Page Reader
•3M™ Authentication System
•3M™ ePassport Reader
Safety Information
Read, understand, and follow all safety information contained in these instructions prior to using
any reader. Retain these instructions for future reference.
The safety labels are affixed to the underside of each reader and power supply.
Explanation of Product Safety Label Symbols
Warning: Indoor Dry Location Use Only
Attention: Refer to Instructions
Display Unit: Mercury disposal hazard
Intended Use
These readers optically scan passports and ID cards. They also read and write to Contactless
Integrated Circuit chips integrated into travel documents. They are intended to be used in a dry
indoor environment only. They have not been evaluated for other uses or environmental
conditions.
Explanation of Signal Word Consequences
WARNING:
Indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury and/or property damage.
CAUTION:
Indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury and/or property damage.

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WARNING
To reduce the risk associated with hazardous voltage which, if not avoided, could result in death
or serious injury:
•Do not use the reader with any AC power supply other than the provided 3M AC power
supply. Do not open the reader/power supply. There are no user serviceable parts or
adjustments inside.
•Do not use AC power supply and/or power cord if damaged.
•Product is to be serviced by 3M service personnel only. No user serviceable parts or
adjustments inside.
•Do not modify or attempt to modify the reader and/or AC power supply.
•Use only in an indoor dry location.
•Do not use the product in an outdoor and/or wet environment.
CAUTION
To reduce the risk associated with environmental contamination from UV tube disposal, which, if
not avoided, may result in minor or moderate injury:
•UV Tube contains Mercury, Dispose according to applicable local, state, provincial or
federal laws
To reduce the risk associated with environmental contamination from circuit board containing
lead-bearing solder, which, if not avoided, may result in minor or moderate injury:
•Dispose of the device according to applicable local, state, provincial or federal
regulations.
Features Overview
The 3M™ Full-Page Document Readers are a family of intelligent optical character recognition
(OCR) and full-image capture devices that provide automated data capture from a variety of
personal identification documents. They convert data from documents encoded with:
•OCR text
•1D barcodes
•customized client requirements
•contactless integrated circuit (IC) chips
Each reader provides imaging in:
•24-bit visible colour
•infra red
•ultra violet (optional)
•3M™ Confirm™ Laminate (optional)
The document window is larger than International Civil Aviation Organization (ICAO)
documents so that larger documents can be placed on the window.

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The readers perform optical character recognition on documents that conform to ICAO 9303
specifications, and send data from the document to a host computer over a Universal Serial Bus
(USB) connection.
The base functionality for the different readers varies:
3M™ Full Page Reader
•Optical Character Recognition (OCR)
•1D barcode reading
•visible and infrared imaging
3M™ Authentication System
•OCR
•1D barcode reading
•visible, infrared (IR) and ultraviolet (UV) imaging
•3M™ Confirm™ Laminate imaging, authentication and tamper detection
•enhanced document authentication
3M™ ePassport Reader
•OCR
•1D barcode reading
•Contactless Integrated Circuit (CIC) reading and writing
•digital signature verification
•optional UV, and 3M™ Confirm™ Laminate imaging, authentication and tamper
detection
Each reader can help the operator detect forged or counterfeit documents. Optionally reading the
UV features printed in fluorescent inks on a document provides inspectors with colour images of
the UV scan.
Optional 3M™ Confirm™ Laminate imaging allows the inspectors to quickly verify the
authenticity of the document. It can also indicate if documents have been tampered with by
revealing marks or other damage.
The following images were taken using a reader:

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Figure 1: Visible Image
Figure 2: Infrared Image
Figure 3: Ultra Violet Image Figure 4: 3M™ Confirm™ Laminate Image
Figure 5: Damaged 3M™ Confirm™ Laminate
Image
Figure 6: Tampered 3M™ Confirm™ Laminate
Image
Related Documents
For information on advanced features, see:
3M™ Full Page Reader
•Authentication Manager Document Analysis Software Developer’s Reference
(DT-01718)
3M™ Authentication System
•3M™ Reader Authentication System Software Developer’s Reference (DT-01675)
•Authentication Manager Document Analysis Software Developer’s Reference
(DT-01718)
•3M™ Reader Authentication Manager Central Administration Utility Manual
(DT-01674)

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3M™ ePassport Reader
•ePassport Manager Interface SDK (COM / Active X) Developer’s Reference (DT-01714)
•3M™ Reader Authentication System Software Developer’s Reference (DT-01675)
•Authentication Manager Document Analysis Software Developer’s Reference
(DT-01718)
•3M™ Reader Authentication Manager Central Administration Utility Manual
(DT-01674)
Host PC Requirements
•Windows® 2000 SP4 or Windows® XP
•USB 2.0 high-speed capability
Note: See Appendix C for instructions on how to check for USB2.0 compatibility.
Product Description
The reader is a small desktop device with:
•document window for placement of documents to be read
•4 status indicator LEDs
•back panel communication and power connection ports
Figure 7: Physical Features
power
switch
li
g
ht shield
auxiliary
USB ports
USB host
port power
connector
securit
y
loo
p
indicator
LEDs document
window
document
guide securit
y
loo
p
document
clip

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Document Window
The document window is a glass surface located on top of the reader. Place documents on the
window to scan them. Keep this surface clean to ensure optimum operation of the reader.
See Cleaning on page 22 for more information.
Indicator LEDs
The LEDs indicate the reader status and the result of scanning a document.
Table 1: Indicator LED
Ready (green) The reader is ready to scan a document (when connected to the host
application).
Busy (amber) The reader is scanning a document and processing the data.
OK (green) A known document type was presented and processing was
successful.
Error (red) The document is of an unknown type or did not process properly.
Back Panel
The back panel features the power switch, power supply connector and USB communication
ports. Data is sent to the host PC through the USB 2.0 host connector.
A built-in USB hub and two auxilliary USB 2.0 connectors allow you to connect additional USB
peripherals. For example: mouse, keyboard and 2D barcode reader. In addition, the security loop
can be used to tether the reader to the workplace.
Figure 8: Back Panel Ports

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Setting up the Reader
Before beginning to read documents, you must
•verify your host PC’s capabilities
•unpack the reader
•install the software
•connect the power supply
•connect the reader to the host system using the USB cable
Unpacking the Reader
Each reader package consists of:
•1 reader
•1 power supply converter
•1 AC cable
•1 test card
•1 Documentation/Software CD
•1 USB communication cable
•1 Scotch-Brite™ Microfiber Cleaning Cloth
1. Remove the contents from the box and separate the components from the packing
material.
2. Verify that all the parts described have been received. If any parts are missing, contact
3M Global Technical Services (GTS).
For more information, see Appendix D: Customer Service on page 29.
3. Store the packaging in the event that the reader may require reshipment to 3M for
maintenance.
Note: Allow the reader to come to room temperature for a minimum two hours
before operation, if it has been stored below room temperature.
Installing the Software
You must have PC Administrative rights to install the software.
Note: Consult with your IT support representative to confirm the proper installation procedures.
Installing the New Version
1. Insert the CD supplied with the unit into the CD drive.
Note: If "Autorun" is enabled, installer.exe will run automatically. If "Autorun" is
not enabled, follow the steps below:
2. Run the Installer.exe application from the CD.
Note: Do not run BaseSetup.exe.

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The Authentication Software Installer window opens.
Figure 9: Authentication Software Installer window
3. Click Install.
The 3M™ Authenticator InstallShield Wizard window opens.
Figure 10: 3M™ Authenticator InstallShield Wizard window
4. Select Authentication Manager.
5. Click Next to proceed with the installation, and follow the on-screen instructions.
6. At the end of the installation, click Finish.
Note: It is important to wait until the Installer is finished copying the core programs
and the Cancel button changes to Done. Do not click CANCEL or Xto close
this program, unless you want to terminate the installation. It may take 30
seconds to complete this step.

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Figure 11: Complete the Installation
7. Click Done.
8. If desired, create desktop shortcuts for the SalesDemo and ePassportDemo and
RFissuer (ePassport Reader only) applications.
These applications are installed by default in the C:\Program Files\3M Document
Authenticator folder and are used to verify or troubleshoot reader operation.
9. You are now ready to install your reader.
Connecting to a Host System
The reader is supplied with a USB communication cable.
1. Insert the USB connector of the supplied cable into a USB port on the host system.
2. Insert the USB connector of the supplied cable into the USB port, located on the back
panel of the reader.
Note: The ends of the USB cable are keyed (square for the reader and rectangular for
the PC) for easy identification.
Connecting the Power Supply
1. Connect the DIN connector from the power supply to the power connector at the rear of
the reader.
Note: There is only one orientation that will allow the DIN cable to be connected to
the shielded power port.
2. Connect the AC cable to a functioning power outlet.
3. Turn on the power switch.

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Securing the USB and Power Connections
Securing the USB and power cables will help to ensure that movement or relocating the reader
on the work surface will not interrupt these connections.
Figure 12: USB and Power Connections
Installing the Smart Card Reader Drivers
When the reader is connected to the USB port of the PC or is powered up after connecting for the
first time, the system automatically prompts you to install two drivers: the smart card reader
driver and the contactless reader driver.
Note: These drivers apply only to the 3M™ ePassport Reader.
Smart Card Reader
The Smart Card Reader Driver allows the reader to accurately read smart cards, including
contactless chips.
The system automatically prompts you to install the driver.
Figure 13: Smart Card Reader Driver Prompt
1. Click Yes to continue.
The Files Needed window opens.

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Figure 14: Files Needed window
2. Click Browse.
A dialogue box opens.
3. Locate the “USB Smart Card Driver” folder in the “3M Document Authenticator” folder
created during software installation.
4. Click Open.
The dialogue box closes.
5. Click OK to complete the installation.
Contactless Reader
The Contactless Reader Driver allows the reader to accurately read contactless chips.
The system automatically prompts you to install the driver.
Figure 15: Contactless Reader Driver Prompt
1. Click Yes to continue.
The Files Needed window opens.

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Figure 16: Files Needed window
2. Click Browse and locate the folder.
A dialogue box opens.
3. Locate the “USB Smart Card Driver” folder in the “3M Document Authenticator” folder
created during software installation.
4. Click Open.
The dialogue box closes.
5. Click OK to complete the installation.
Verifying the USB Driver Installation
1. Right-click on My Computer and click on Properties.
The System Properties window opens.
Figure 17: System Properties window
2. Click on the Hardware tab, then on Device Manager.
The Device Manager window opens.
3. Expand (click on the plus sign) the entry called Smart Card Readers.
4. Verify that there are two entries for the SCR331-DI reader.
5. Expand (click on the plus sign) the entry called Imaging Devices.