3M Kiosk Full Page Reader PV35-00 Series User manual

3M™ e-Passport Kiosk
Reader
User Guide
Document Type: User Guide
Date: 29/11/2007
Revision: DT-1822A_DRAFT
Submitted by: 3M Canada Company
Security
Systems
Division

Kiosk ePassport Reader User Guide DT-01822A
© 3M 2007 All rights reserved.
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Proprietary Statement
By using the 3M™ Kiosk ePassport Reader or 3M™ Kiosk Full Page Reader (each, a
“Product”), you (the “User”), agree to be bound by the following terms and conditions.
Because use of the Product varies widely and is beyond the control of 3M Canada Company
(“3M”), the User must evaluate and determine whether a Product is fit for a particular purpose
and suitable for User’s application prior to use. THE FOLLOWING IS MADE IN LIEU OF
ALL EXPRESS AND IMPLIED WARRANTIES OR CONDITIONS (INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE). If a Product is proved to be defective (the “Defective Product”), the
exclusive remedy, at 3M’s option, shall be to either repair or replace the Defective Product or
refund the purchase price of the Defective Product.
LIMITATION OF LIABILITY: 3M AND SELLER, IF ANY, SHALL NOT BE LIABLE FOR
ANY INJURY, LOSS OR DAMAGE, WHETHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL HOWSOEVER CAUSED, (INCLUDING DAMAGES
FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, INCREASED COSTS OF OPERATION, LITIGATION COSTS AND THE
LIKE), WHETHER BASED UPON A CLAIM OR ACTION IN CONTRACT (INCLUDING
BREACH OF WARRANTY), TORT, (INCLUDING NEGLIGENCE) OR OTHERWISE, IN
CONNECTION WITH THE USE OR PERFORMANCE OF A PRODUCT.
© 3M 2007.
3M and Scotch-Brite are trademarks of 3M. Used under license in Canada.
U.S. Pat Nos. 6,019,287 and 6,611,612
All rights reserved. No part of this publication may be reproduced, transcribed, stored in a
retrieval system or transmitted in any form whatsoever, without the prior written consent of 3M.

DT-01822A Kiosk ePassport Reader User Guide
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Office Locations
North America and Asia Pacific
3M Canada Company
1545 Carling Avenue Suite 700
Ottawa, Ontario
CANADA
K1Z 8P9
telephone: [phone]
fax: [phone]
email: [email protected]
web: http://www.3m.com/security/en
Europe, Middle East and Africa
3M United Kingdom PLC
3M Centre Cain Road
Bracknell, Berkshire
UNITED KINGDOM
RG12 8HT
telephone: [phone]
fax: [phone]
Global Technical Services
North America
direct line: [phone]
main number: [phone]
fax: [phone]
email: [email protected]
United Kingdom
direct line: [phone]
main number: [phone]
fax: [phone]
EMC Compliance
FCC Radio Frequency Rules and Regulations
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC ID: DGFSSDPV35
Modifications to this device shall not be made without the written consent of 3M Company. Unauthorized
modifications may void the authority granted under Federal Communications Commission Rules
permitting the operation of this device.

Kiosk ePassport Reader User Guide DT-01822A
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Industry Canada Radio Frequency Rules and Regulations
This Class A digital apparatus complies with Canadian IECS-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
IC: 458A-SSDPV35
EMC Compliance Europe
This equipment complies with the requirements of the Radio & Telecommunications Terminal Equipment
(RTTE) and Electromagnetic Compatibility (EMC) directives.
Safety Label Locations
Note: Depending on the reader model, some labels may not be present.

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Table of Contents
Safety Information .......................................................................................................................... 1
Intended Use ............................................................................................................................... 1
Introduction..................................................................................................................................... 3
Features Overview ...................................................................................................................... 3
Related Documents ..................................................................................................................... 4
Product Description ........................................................................................................................ 5
Document Tray and Window...................................................................................................... 5
Back Panel .................................................................................................................................. 6
USB Ports................................................................................................................................ 6
Status Indicator LED’s............................................................................................................ 6
Power Connector..................................................................................................................... 7
Mounting Points.......................................................................................................................... 7
Installing the Hardware................................................................................................................... 9
Unpacking the Reader................................................................................................................. 9
Kiosk Design Considerations...................................................................................................... 9
Connecting the Power Supply............................................................................................... 12
Connecting to the Host System............................................................................................. 12
Installing the Software .................................................................................................................. 13
Host PC Requirements.............................................................................................................. 13
Verifying the USB Driver Installation...................................................................................... 16
Updating the USB Drivers........................................................................................................ 17
Power-up Self Test.................................................................................................................... 17
Testing Reading and Communication....................................................................................... 18
Maintenance.................................................................................................................................. 20
Cleaning .................................................................................................................................... 20
Appendix A: Specifications .......................................................................................................... 21
Appendix B: Troubleshooting....................................................................................................... 23
Appendix C: Check for High Speed USB 2.0............................................................................... 24
Windows® 2000 ....................................................................................................................... 25
Windows® XP .......................................................................................................................... 25
Chipset Updating ...................................................................................................................... 26
Appendix D: Customer Service .................................................................................................... 27
Before Contacting GTS............................................................................................................. 27

Kiosk ePassport Reader User Guide DT-01822A
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Contacting GTS ........................................................................................................................ 27
Return to Depot - Maintenance Procedure................................................................................ 27
3M Reader Service Depots ....................................................................................................... 28
List of Figures
Figure 1: Visible Image .................................................................................................................. 4
Figure 2: Infrared Image ................................................................................................................. 4
Figure 3: Document Tray and Window .......................................................................................... 5
Figure 4: Back Panel Ports.............................................................................................................. 6
Figure 5: Status LED Connector..................................................................................................... 7
Figure 6: Power Supply Connector................................................................................................. 7
Figure 7: Mounting - Mechanical Detail ........................................................................................ 8
Figure 8: Kiosk Concept - Front View ......................................................................................... 10
Figure 9: Kiosk Concept - Cutaway View.................................................................................... 10
Figure 10: Mounting - Recommended.......................................................................................... 11
Figure 11: Mounting - Not Recommended................................................................................... 11
Figure 12: InstallShield® Wizard window ................................................................................... 14
Figure 13: License Agreement window........................................................................................ 14
Figure 14: Destination Folder window ......................................................................................... 15
Figure 15: Installation Progress window ...................................................................................... 15
Figure 16: InstallShield Wizard Complete window...................................................................... 16
Figure 17: System Properties window .......................................................................................... 16
Figure 18: Device Manager window............................................................................................. 17
Figure 19: Successful Test Card Reading..................................................................................... 19
Figure 20: Successful RFID Chip Reading................................................................................... 19
Figure 21: Physical Dimensions ................................................................................................... 21
Figure 22: System Properties window .......................................................................................... 25
Figure 23: Windows® 2000 SP4 Computer Management window ............................................. 25
Figure 24: Windows® XP Computer Management window........................................................ 26
List of Tables
Table 1: Indicator LEDs.................................................................................................................. 6
Table 2: Physical Specifications ................................................................................................... 21
Table 3: Electrical Specifications ................................................................................................. 21

DT-01822A Kiosk ePassport Reader User Guide
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Table 4: Environmental Specifications......................................................................................... 21
Table 5: Communication Interfaces and Protocols....................................................................... 21
Table 6: Regulatory Information .................................................................................................. 22
Table 7: Troubleshooting Cases.................................................................................................... 23

DT-01822A Kiosk ePassport Reader User Guide
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Safety Information
Read, understand, and follow all safety information contained in these instructions prior to using
any reader. Retain these instructions for future reference.
The safety labels are affixed to the underside of each reader.
Intended Use
These readers optically scan passports, ID cards and other travel documents. They also read
Contactless Integrated Circuit chips integrated into travel documents. They are intended to be
used in a dry indoor environment only, physically installed within a self-service kiosk that
provides a mechanical housing and limits user access to placing travel documents on the reader’s
glass imaging surface. They have not been evaluated for other uses, such as stand-alone desktop
use, or other environmental conditions.
Explanation of Product Safety Label Symbols
Warning: Indoor Dry Location Use Only
Attention: Refer to Instructions
Display Unit: Mercury disposal hazard
Explanation of Signal Word Consequences
WARNING:
Indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury and/or property damage.
CAUTION:
Indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury and/or property damage.

Kiosk ePassport Reader User Guide DT-01822A
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WARNING
To reduce the risk associated with hazardous voltage which, if not avoided, could result in death
or serious injury:
Do not use the reader with any AC power supply other than a 3M-approved AC power supply.
Do not open the reader/power supply. There are no user serviceable parts or adjustments inside.
Do not use AC power supply and/or power cord if damaged.
Product is to be serviced by 3M service personnel only. No user serviceable parts or adjustments
inside.
Do not modify or attempt to modify the reader and/or AC power supply.
Use only in an indoor dry location.
Do not use the product in an outdoor and/or wet environment.
CAUTION
To reduce the risk associated with environmental contamination from UV tube disposal, which, if
not avoided, may result in minor or moderate injury:
The UV tube contains Mercury. Dispose according to applicable local, state, provincial or federal
laws.

DT-01822A Kiosk ePassport Reader User Guide
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Introduction
This document describes the features and functions of the following readers:
•3M™ Kiosk Full Page Reader, model # PV35-00-xx
•3M™ Kiosk ePassport Reader, model # PV35-02-xx
These readers are designed to be used as a component of a self-service kiosk in applications that
require the reading of travel documents such as passports and ID cards. They are intended to be
physically installed within the kiosk, relying on the kiosk to provide a mechanical housing and
limit user access to placing travel documents on the reader’s glass imaging surface. The readers
are supplied with a software SDK and sample code to allow kiosk developers to customize their
applications.
This manual is intended to be used by kiosk hardware developers and integrators. It provides
mechanical and electrical specifications required to incorporate the readers into a kiosk as well as
guidance on the operation, troubleshooting and maintenance of the readers.
Features Overview
The 3M™ Kiosk Full-Page Reader and 3M™ Kiosk ePassport Reader are a family of intelligent
optical character recognition (OCR) and full-image capture devices that provide automated data
capture from a variety of personal identification documents. They read data from documents
encoded with:
•machine-readable text
•1D barcodes
•customized client requirements
•contactless Integrated Circuit (IC) chips (optional)
The readers capture full-page document images using:
•Visible color illumination
•Near-infrared (B900 band) illumination
The readers perform optical character recognition on identity documents including those that
conform to International Civil Aviation Organization (ICAO) 9303 specifications, and send data
from the document to a host computer over a Universal Serial Bus (USB) connection.
The base functionality for the different readers varies:
3M™ Kiosk Full Page Reader
•Full-page visible and infrared (IR) imaging
•Optical character recognition (OCR)
•1D Barcode reading

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3M™ Kiosk ePassport Reader
The 3M™ Kiosk ePassport Reader includes all the functionality of the Full Page model and can
also detect and read information encoded on contactless integrated circuits in passports and ID
cards. The reader:
•reads ISO 14443 Type A and Type B ICs
•supports reader to chip transfer rate of up to 424 Kbps when applicable (IC dependent)
•provides functionality according to ICAO NTWG Technical Reports
To read passports with a chip, the reader is equipped with an antenna that completely surrounds
the document window and tray. Whether the chip is in the front or rear cover, the data page, or
any other page, the reader’s antenna will detect and read the chip. The user does not need to turn
the book around to ensure the chip is read.
The RF (radio frequency) technology used in the 3M™ Kiosk ePassport Reader is very short
range, and does not interfere with other electronic equipment such as PC monitors, wireless
communications (for example, 802.11g) or cell phones.
Document Images
The following are examples of infrared and visible imaging:
Figure 1: Infrared Image Figure 2: Visible Image
Related Documents
For more information on mechanical details, advanced features and software interfacing, see:
•Mechanical Drawing, Kiosk Full Page Reader
(DT-01823)
•3M™ Reader Authentication System Software Developer’s Reference
(DT-01675)
•3M™ Reader Authentication Manager Central Administration Utility Manual
(DT-01674)
•ePassport Manager Interface SDK (COM / Active X) Developer’s Reference
(DT-01714)

DT-01822A Kiosk ePassport Reader User Guide
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Product Description
The readers are self-contained devices designed to be incorporated into a self-service kiosk
terminal. The main hardware features are:
•A document window and tray for placement of documents to be read
•A back panel containing communication, status LED and power connection ports
•Attachment points for mounting the readers to a kiosk chassis
Document Tray and Window
The document window is a glass surface measuring 132mm x 88mm located on top of the reader.
Users place documents on the document tray, imaging side down, and slide them to the back of
the document window to scan them. Guides on the document tray help align the document and
keep it pressed onto the glass window. The document window is slightly larger than ICAO 9303
requirements to accommodate oversized documents.
Keep the document tray and window clean to ensure optimum operation of the reader. See
Cleaning on page 20 for more information.
Figure 3: Document Tray and Window

Kiosk ePassport Reader User Guide DT-01822A
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Back Panel
The back panel features the USB communication ports, status LED’s, a connector to drive a
secondary set of status LED’s and a power supply connector.
Figure 4: Back Panel Ports
USB Ports
Communication to and from the host PC is via USB 2.0. The USB host interface is a standard
Type B connector. The reader does not draw any power from the host.
A built-in USB hub and two auxilliary USB 2.0 Type A connectors allow you to connect
additional USB peripherals such as a mouse, keyboard, etc. The two USB peripheral connectors
are capable of supplying +5V DC at a total of 500mA to the peripherals (e.g. 500mA to a single
peripheral, 250mA to each of two peripherals, etc.).
Status Indicator LED’s
The status LEDs are intended to assist a technician to install and debug the reader, and indicate
the reader status and the result of scanning a document. They are not visible by a user.
Table 1: Indicator LEDs
Ready (Green) The reader is ready to scan a document (when connected to the host
application).
Busy (Amber) The reader is scanning a document and processing the data.
OK (Green) A known document type was presented and processing was
successful.
Error (Red) The document is of an unknown type or did not process properly.

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A five-pin header is provided to drive a remotely-located status LED display on the kiosk, or to
allow the kiosk hardware to monitor the status of the reader. The reader connector is designed to
mate with Molex p/n 0874390600 housing and 87421 crimp terminals. The remote status LED’s
are assumed to have a common anode at +3.3V. The reader will pull connector pins to ground
through 200-ohm resistors, supplying approximately 7.5mA per LED. Pin assignment of this
connector is shown in the following figure.
Figure 5: Status LED Connector
Power Connector
The reader must be connected to a UL-Listed DC power supply capable of providing +12V DC
at 1.1A. The connector pinouts are shown in the following figure.
Figure 6: Power Supply Connector
Mounting Points
The readers contain eight M4 threaded mounting bosses, two on each side and four on the
bottom, as shown in the following figure. The preferred mounting points are on the bottom. If the
side mounting points are used, care must be taken in the design of the kiosk mounting surfaces to
ensure that tensile stress is not placed on the reader chassis. The M4 hardware should protrude
into the reader chassis no more than 8mm.
At the factory all eight bosses are filled with threaded plastic inserts to prevent dust entry into the
enclosure.

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Figure 7: Mounting - Mechanical Detail

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Installing the Hardware
Unpacking the Reader
Each reader package consists of:
•1 reader
•1 test card
•1 Documentation/Software CD
•1 USB communication cable
•1 Scotch-Brite™ Microfiber Cleaning Cloth
1. Remove the contents from the box and separate the components from the packing
material.
2. Verify that all the parts described have been received. If any parts are missing, contact
3M Global Technical Services (GTS).
For more information, see Appendix D: Customer Service on page 26.
3. Store the packaging in the event that the reader may require reshipment to 3M for
maintenance.
Note: Allow the reader to come to room temperature for a minimum two hours
before operation, if it has been stored below room temperature.
Kiosk Design Considerations
The reader is designed to be mounted behind the kiosk front panel with only the document tray
protruding. The front panel must provide an opening to allow users to insert their documents and
hold them flat on the document glass for scanning. The opening should form a box, open at the
front and closed at the top, sides and back.
To better illustrate this, a typical kiosk concept is shown in the following figures. It is
recommended that the material forming the document cavity and the front fascia around the
reader be non-metallic (e.g. Polycarbonate) to avoid affecting the RF performance. This is
illustrated in red in the following figures. The cutaway view shows the reader mounted to the
bottom surface of the kiosk chassis, with the plastic insert forming the document cavity. The
document cavity must allow sufficient clearance for a user’s hand to hold the document down on
the glass.
To assist in the mechanical design, 3D CAD models of the reader are available in all popular
formats. Contact your Sales representative or 3M Global Technical Services (GTS) for details.

Kiosk ePassport Reader User Guide DT-01822A
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Figure 8: Kiosk Concept - Front View
Figure 9: Kiosk Concept - Cutaway View
The reader is designed to be held in place using four M4 machine screws. See the previous
section for detailed mechanical dimensions of the reader and its threaded mounting points.
When designing a kiosk to accommodate the reader, consider the following factors:
•Attach the reader using the bottom attachment points, if possible

DT-01822A Kiosk ePassport Reader User Guide
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•In ePassport models, keep metallic surfaces away from the document tray and document
glass. These areas contain the RFID antenna, and RF reading can be disrupted by the
presence of metal in the RF field
•In ePassport models, the front fascia should be plastic or a non-metallic material
•In ePassport models, do not allow a metallic surface under and parallel to the document
tray
•Allow sufficient clearance above the document window for the user to hold the document
down on the document window
•The document window must be shielded as much as possible from direct lighting
(reference mechanical drawing DT-01823), and any surfaces directly above the document
window must be matte black. Failure to observe this may cause unreliable document
detection.
•The reader should be inclined 5° to 10° to prevent liquid from entering the kiosk and
discourage its use as a shelf.
Figure 10: Mounting - Recommended
Figure 11: Mounting - Not Recommended

Kiosk ePassport Reader User Guide DT-01822A
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Connecting the Power Supply
The reader is designed to be powered from a switched, UL-listed power source supplied with the
kiosk and terminating in a suitable DIN connector. The reader is not supplied with a power cable
or power supply and does not have a power switch.
Connect the DIN connector from the power supply to the power connector at the rear of the
reader, and secure or tie-off the cable as required.
A suitable power supply, p/n CA000006747, may be purchased from 3M if required. Contact
your Sales representative or 3M Global Technical Services (GTS) for details.
Connecting to the Host System
The reader is supplied with a 2-meter USB A-B communication cable.
1. Insert the USB connector of the supplied cable into a USB port on the host system.
2. Insert the USB connector of the supplied cable into the USB port, located on the back
panel of the reader.
3. Secure or tie-off the cable as required.