A.O. Smith Jaguar HSE-SNJ-015 User manual

Water Heater
HSE-SNJ-015 / HSE-SNJ-025
Size: 210mm (H) x 148mm (W)
Part No.: 326221-000_R0
Updated on: 12-04-2013
User Guide

Contents
What's in the box?
Electric
Water Heater
Wall Mounting
Accessories
Discharge Tube
User Guide
Specifications........................................................................................ 1
Key Features.......................................................................................... 2
Installation............................................................................................ 3
Directions for use ................................................................................. 5
Troubleshooting ................................................................................... 6
Circuit Diagram .................................................................................... 6
Warranty Card ...................................................................................... 7
Jaquar & Company Pvt. Ltd. ................................................................ 13
Water Heater
HSE-SNJ-015 / HSE-SNJ-025
User Guide

Specifications
Caution: *Safety valve has been factory fit with the water heater and set at 0.8 MPa
(8 Bar) rated pressure.
Warning: Do not tamper or detach the safety valve from the water heater during installation
and usage
1 Outlet
2 Inlet
3 Safety Valve*
4 Temperature Control Knob
5 Front Panel
6 Front Jacket
7 Back Jacket
8 Anode
9 Heating Element
10 Tank
11 Installation Bracket
12 PU Insulation
13 Thermal Cutout
Part Descriptors
1
Model HSE-SNJ-015 HSE-SNJ-025
Volume [L] 15 25
Power [W] 2000 2000
Voltage/Frequency [V/Hz] ~230/50 ~230/50
Actual Stdg. Loss [kWh/24h/45°C diff.] 0.592 0.721
o
Max. Stdg. Loss [kWh/24h/45 C diff.]
[as per IS 2082:1993 amended in 2002] 1.138 1.386
Reheating Time for 35°C rise [in min] 18 29
Temperature range [°C] 25-75 25-75
2
Rated water pressure N/cm 80 80
Water head (metres) 80 80
Inlet/Outlet connections [Inch] ½ ½
12
11
10
9
8
7
13
6
C
2
4
1
3
5
A
B2 B1
Model HSE-SNJ HSE-SNJ
-015 -025
A [mm] 373 444
B1 [mm] 373 444
B2 [mm] 405 483
C [mm] 348 383
Dimensions

2
Key Features
Note: A. O. Smith reserves the right to amend or modify the specifications and features at
any time, as and when required without any prior notification.
®
Blue Diamond technology increases the life of the inner tank. The lining is
stronger and more corrosion resistant than any other in the industry.
®
Blue Diamond Glass Lining
Anode Rod
The safety valve is designed to automatically relieve and discharge water in case
the pressure overshoots the preset limits.
Safety Valve
If the water temperature exceeds the highest preset level, the breaker rapidly
cuts off the live line and the neutral line simultaneously to assure safety.
Thermal Cutout
H
I
G
H
M
E
D
I
U
M
L
O
W
Temperature Control Knob
The temperature control knob allows you to set the temperature precisely
between 25°C to 75°C .
The tank has an anode rod which has stainless steel core that is designed to
protect the tank from corrosive elements. The anode rod uses a special cathodic
action to fight these elements and thus prolong the life of the water heater.

Installation
Mounting
Fig. 1 Position for installation Fig. 2 Wall mounting bracket
3
1. Make sure that the wall can withstand at least twice the weight of the water heater when
completely filled with water.
2. Before locating the position for installation of the water heater, make sure that there is
sufficient clearance between the ceiling and the side wall. (Fig. 1)
3. Use a drill bit with diameter of 10mm to drill 4 holes at least 90mm deep in the wall (Fig.
3). The four holes should be aligned horizontally and vertically. The horizontal distance
between the 2 holes should be 120mm and the vertical distance should be 57mm. (Fig. 2)
4. Insert the expansion anchors into the holes. Place the wall mounting bracket over the
expansion anchors and tighten the screws on the bracket. (Fig. 3)
5. Place the water heater on wall mounting bracket (Fig. 4) using hanger hooks. Tug
downwards on the heater to ensure that the water heater is fixed steadily.
Wall
Fig. 3 Installation of wall mounting
bracket
Ceiling Wall
*Flexible Hoses to be procured by the customer, not part of standard product.
Fig. 5 Installation diagram
Hot Water Tap
Cold Water Tap
Discharge Tube
*Flexible Hose
*Flexible Hose
Lever
To Drain
Safety Valve
Blue Cap
Red Cap
Fig. 4 Inserting the water heater
into mounting bracket
Wall Water
Heater
Water
Heater
Wall
Water
Heater
Wall
1
2
3
Water heater

1. Open a hot water faucet nearby to permit the air to escape.
2. Open the cold water inlet valve fully, filling the heater and the piping.
3. Close the hot water faucet when water flows.
4. Check all the connections to see if there is any leakage. In case of a leakage, drain the
heater completely, repair the leaking joint and then refill the heater.
Electrical Connections
The power cord and plug are connected with this water heater. Find a separate socket for
power plug and make sure the socket is in firm contact with the plug. Ensure that reliable
earthing has been done.
4
Caution:
• Connect the water heater using independent sockets, do not use adapters. Use
multimeter to check whether the live line and neutral line are not reverse, to ensure
complete safety.
• Before installing the water heater, confirm that the power of water heater matches
electric meter capacity and supply wire.
• The water heater should be earthed reliably. It is prohibited to connect the earth wire
to neutral wire or tap water pipe.
Attention:
• Make sure a suitable sealing tape is used for all connections to prevent leakage.
• Discharge tube should be installed downwards without any loops, folds or knots.
Ensure that the free end of the Discharge tube is placed over a suitable drain and away
from the users.
• Discharge tube is provided to release the discharge from the water heater(through the
safety valve) in case excessive pressure is developed. The contents of the discharge
from the Safety valve may be hot and may cause burns to the users and damage
nearby objects if not properly routed to a drain.
• It is recommended to operate the discharge lever in the safety valve on a regular basis
to ensure that there are no blockages and also to remove any lime deposits that would
have been formed inside the water heater.
• Ensure that the water heater is in power OFF condition when the Discharge lever is
being operated. Ensure that the water is filled completely in the water heater before
switching it ON.
Water Filling
Plumbing
1. Make necessary plumbing with reference to the installation diagram. (Fig. 5)
2. A. O. Smith recommends nylon/SS braided hoses having a minimum pressure rating of
8 Bar and hoses should be compatible for hot water applications.
3. Connect the cold water pipe to the inlet [Blue Cap].
4. Connect the hot water pipe to the outlet [Red Cap].
5. Attach the discharge tube to safety valve as shown in installation diagram. (Fig. 5 & 6)

For draining water from the water heater, following steps
needs to be followed:
1. Switch off the electric supply to the water heater.
2. Open the hot water taps until the water is not hot any
more.
3. Close cold water supply.
4. Drain the water by moving the lever of safety valve in the
direction of the arrow as indicated in the diagram. (Fig. 6)
Draining
Fig. 6 Safety valve
5
Caution:
• Before using the water heater, make sure that it should be completely filled with water.
• Please turn off the power supply to the water heater prior to draining the water heater.
Warning: This water heater should not be operated with insufficient amount of water.
Failure to do so may result in damage to the water heater & injuries to the users. This
will also make the warranty null & void.
Caution:
• Once the mounting, plumbing, discharge tube, power connection and water filling
is completed, then only the power supply should be given.
• During repair or periodic maintenance, if necessary, the power cord or Internal
electrical wiring should be replaced by authorised service personnel only.
• It is not permitted for the power supply plug and cord to be replaced or altered by
unauthorised people or by the users themselves. This will make the warranty null and
void and may cause the water heater operation hazardous.
Directions for use
1. Switch on the water heater’s power supply.
The green indicator light glows.
2. Turn the thermostat knob clockwise for the
device to commence heating and change
the set temperature. A red light will glow.
[The set temperature increases if the
thermostat knob is turned clockwise.]
Temperature can be set in the range of
25°C to 75°C. Recommended to keep
thermostat knob notch position always in
medium or above level.
3. The red light’s switching off indicates the
heater has been heated to the set temperature.
Caution: Before using the water heater, make sure the inner tank is completely filled with
water and the power plug has been connected properly.
Fig. 7 MEDIUM
HIGH
LOW
Discharge Tube
Safety Valve
Port

6
Troubleshooting
Circuit Diagram
Element
Red Red Brown
Black
Thermostat
Green/Yellow
Black
White White
Thermal cutout
Green light Red light
Problem Possible Cause(s) Solution
• Green and Red No power to heater Turn on electrical switch. Check for
light off blown fuses or tripped breaker
• No hot water Thermal cutout switch open Call Customer Care Centre
Control circuit or internal Call Customer Care Centre
wiring error
• Green light on Non-functioning Call Customer Care Centre
Red light off thermostat
• No hot water Control circuit or internal
wiring error
• Water temperature Thermostat set is too high Call Customer Care Centre
is too high
Thermal cutout trips Call Customer Care Centre
• Water heats slowly Non-functioning element Call Customer Care Centre
• Thermostat does Non-functioning Call Customer Care Centre
not shut off thermostat
Improper calibration Call Customer Care Centre
• Piping connection Connection not sealed Call plumber
leaks
• Leaky cover Tank or parts leak Shut off power immediately and
Call Customer Care Centre

Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
J A QUA R CUS T O M ER C A R E ( A )
7

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
HSE-SNJ
• Tank - 5 years
• Heating Element - 2 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
8

Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
J A QUA R CUS T O M ER C A R E ( J )
9

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
HSE-SNJ
• Tank - 5 years
• Heating Element - 2 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
10

T O B E R E T A I N E D B Y T H E C U S T O M E R
Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
11

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
HSE-SNJ
• Tank - 5 years
• Heating Element - 2 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
12

Corporate Office
306, Udyog Vihar Phase-2, Gurgaon. Haryana. Tel.: [phone]
Customer Care
Toll Free: 1.800.121.6808
13
Jaquar and Company Pvt. Ltd.

Manufactured by A. O. Smith India Water Heating Private Limited
Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District - 562 112, Karnataka, India.
Toll Free: 1.800.103.2468  Website: www.aosmithindia.com
Part No.: 326221-000_R0 Dt: 12-04-2013