A.O. Smith HSE-SAS User manual

EXPERT SERVICE
Monday to Friday: 9 a.m., to 8 p.m.
Saturday & Sunday: 9 a.m., to 6 p.m.
#For calls registered at A. O. Smith Call Centre before 4 p.m. only.
Available only in selected cities. For more details please call our
1800-103-2468/
1860-500-2468 or log on to www.aosmithindia.com
1800-103-2468/ 1860-500-2468
[phone] (Send SMS) or
[email protected]
User Guide
Water Heater
HSE-SAS/HSE-SDS/HSE-SGS
6, 10, 15 and 25 Litres
Longer warranties.

Congratulations!
And welcome to the A. O. Smith family.
We would like to thank you for the trust you have shown in choosing an A. O. Smith Water Heater. You
can be sure it will live up to your expectations. Thousands of delighted users all over the world trust
A. O. Smith Water Heaters for their families. This user guide will introduce you to your Water Heater.
Follow the instructions carefully and look forward to enjoying long years of trouble-free service.
A. O. Smith is a company known for its innovative technologies and energy-ecient solutions. Ours are
the only Water Heaters with the Blue Diamond®Glass Lining for the inner tank. This cutting-edge
technology prevents sediment and scaling, ghts corrosion and extends the life of your Water Heater.
Our customer-centric approach manifests itself in many other ways too. If you need any information or
assistance with your Water Heater, just call us from any phone, anywhere in the country to our
Customer Care No. 1800-103-2468/1860-500-2468.
Or
Factory Address:
A. O. Smith India Water Products Private Limited
(formerly known as A. O. Smith India Water Heating Private Limited)
Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,
Ramanagara District, Karnataka – 562 112, India.
CIN: U31909KA2006PTC040282
A. O. Smith India Water Products Private Limited was established in 2006. Since then, the A. O. Smith
team has conducted numerous focus group studies and spent endless research hours determining
what India wanted in a Water Heater. Backed by 75 years of proven technological advances, A. O. Smith
India has created a stylish design with features demanded by the Indian consumer.
The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on 20 acres, just
outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations is the 16th A. O. Smith
manufacturing facility worldwide. In 2013, additional 150,000 sq. ft. was added in Bengaluru factory.
A. O. Smith's India plant has extensive engineering and technical resources and has the latest
technologies incorporated. A. O. Smith is the rst manufacturer to invest in and produce glass-lined
Water Heaters in India.
Today, A. O. Smith Corporation is one of the largest Water Heater manufacturers in the world and is a
global leader in innovative technology and energy-ecient solutions.
About A. O. Smith

Read Before Operation ......................................................................................... 1
General ........................................................................................................................ 2
Specications............................................................................................................ 3
Key Features.............................................................................................................. 5
Safety Precautions.................................................................................................. 6
Installation................................................................................................................. 6
Connecting to Water Supply .............................................................................. 9
Operation ................................................................................................................... 11
A. O. Smith ColourMatch System® ................................................................... 15
Troubleshooting...................................................................................................... 17
Circuit Diagram........................................................................................................ 18
Warranty ..................................................................................................................... 19
Jurisdiction ................................................................................................................ 20
Expert Company Service...................................................................................... 20
Service and Maintenance .................................................................................... 22
Wall Mounting
Accessories
User Guide
USER GUIDE
Electric
Water Heater
Contents
What's in the box?

1
On Receipt
It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly
checked, packed and quality certied before leaving our factory.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is
short, do not accept them until the freight or express delivery agent makes an appropriate notation
on your freight bill or receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparent good condition, but upon opening the
packaging if any loss or damage has taken place while in transit, inform the carrier’s agent/
A. O. Smith representative immediately.
About this manual
This manual is a guide to good practice for operating and periodic maintenance of the
A. O. Smith HSE-SAS/HSE-SDS/HSE-SGS Water Heater.
Do not operate the Water Heater before reading the user manual.
Please follow instructions in this manual to ensure personal safety and proper operation of this
product. Always install, operate, inspect and maintain this product in accordance with all applicable
standards. Please store this user manual carefully for any future reference.
Read Before Operation

2
General
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injury or property damage.
This is the safety alert symbol. This symbol alerts you to potential hazards that
can hurt you and others. All safety messages will follow the safety alert
symbol and either the word“DANGER” or “WARNING”.
DANGER
WARNING
CAUTION
These instructions have been written as a guide for the proper installation and operation of your
Water Heater. A. O. Smith will not accept any liability where these instructions have not been
followed. However, for your safety and to avoid damage caused by improper installation, it is
recommended that Water Heater must be installed by an Authorised Service Technician.
Before proceeding with the installation instructions:
1. Inspect the Water Heater and its component parts for possible damage. Do Not install or
attempt to repair any damaged component parts. If you detect any damage in the Water
Heater, please contact the dealer where the Water Heater was purchased or call A. O. Smith
Customer Care Centre.
2. Verify that the voltage being supplied corresponds to that which is marked on the Water
Heater manual.
Important
DO NOT use this Water Heater if any part has been under water. Immediately contact an
Authorised Service Technician to inspect the Water Heater and contact A. O. Smith Service
personnel to replace any part of the control system which has been under water. Failure to follow
this instruction can result in property damage, serious injury or death.
WARNING
Safety
Your safety and the safety of your loved ones is paramount. There are several safety-related messages
in this manual, which have been provided during various steps such as the installation, operation and
maintenance of your HSE-SAS/HSE-SDS/HSE-SGS Water Heater. These messages point out potential
hazards and also educate on how to reduce any potential risks. Please always read and follow all
safety messages as provided in this user manual.

3
Specications
Note: Image may vary from the actual product.
Figure 1
A
C
B
E
F
D
Dimensions
Model 6 Ltrs 10 Ltrs 15 Ltrs 25 Ltrs
A [mm] 317 373 373 444
B [mm] 317 373 373 444
C [mm] 100 100 100 100
D [mm] 85 95 125 125
E [mm] 105 120 130 135
F [mm] 258 277 348 383
*The maximum set temperature may vary ± 5 °C.
HSE-SAS HSE-SAS HSE-SAS HSE-SAS
Model HSE-SDS HSE-SDS HSE-SDS HSE-SDS
HSE-SGS HSE-SGS HSE-SGS HSE-SGS
Volume [L] 6 10 15 25
Power [W] HSE-SAS/HSE-SDS 2000
HSE-SGS 3000
Voltage/Frequency [V/Hz] 230~/50
Actual Stdg. Loss [kWh/24h/45°C di.] 0.280 0.340 0.451 0.550
Reheating Time for HSE-SAS/HSE-SDS 6 11 12 22
35°C rise [in min.] HSE-SGS 4 6 7 16
Temperature range [°C] 25-75*
Rated water pressure N/cm2 80
Water head (metres) 80
Inlet/Outlet connections [inch] ½ BSP
Net Weight (kgs) 6.3 8.2 9.8 13

4
Do not tamper or detach the Multi-function Safety Valve from the Water Heater.
WARNING
Part Description
1 Cold water inlet pipe with diuser
2 Hot water outlet pipe
3 Multi-function Safety Valve*
4 Temperature Control Knob
5 Decorative Front Panel
6 Blue Cap
Part Description
7 Red Cap
8 Anode
9 Heating Element
10 Thermal Cut-out
11 Thermostat
12 Wall Mount Slot
6
7
12
11
8
Without Service Cover
10
9
5
2
With Service Cover
4
1
3
Figure 2
*Multi-function Safety Valve has been factory t with the Water Heater and set at 0.8 MPa (8 Bar)
rated pressure.
CAUTION

5
Key Features
Note: A. O. Smith reserves the right to amend or modify the specications and features at any
time, as and when required without any prior notication.
Blue Diamond® Glass Lining
Blue Diamond® technology increases the life of the inner tank. The lining is stronger
and more corrosion resistant than any other in the industry.
Glass Coated Heating Element (for HSE-SDS and HSE-SGS)
Scale and sediment build-up on the surface of the element can lead to premature
failure. A. O. Smith Glass Coating helps to prevent scale formation and extends the
life of the Heating Element.
HSE-SAS has ecient Incoloy Heating Element that does not accumulate calciferous
deposits like copper.
Express Heat (for HSE-SGS)
Save your time with the help of innovative Heating Element by heating your water
33%* faster.
Temperature Control Knob
The temperature control knob allows you to set the temperature anywhere between
25ºC to 75ºC.
Thermal Cutout
If the water temperature exceeds the highest preset level, the thermal cut-out cuts
o the power supply to assure safety.
Multi-function Safety Valve
The Multi-function safety valve is designed to automatically relieve pressure and
discharge water in case the pressure overshoots the preset limits.
Anode Rod
The tank has an anode rod which has stainless steel core that is designed to protect
the tank from corrosive elements. The anode rod uses a special cathodic action to
ght these elements and thus prolong the life of the Water Heater.
* As compared to a regular 2 kW Water Heater

During Installation
Do not install the Water Heater where there is
direct sunlight or rain. It has to be installed
indoor only.
6
Do not install the Water Heater where water
splashes on the Water Heater.
Figure 3 Figure 4
CAUTION
Before installing, ensure that the following tools are available:
Figure 5
Tools Required
Hammer
Bubble Level Indicator Measuring Tape Impact
Drill Tool
Adjustable
Wrench
Teon Tape Ruler
CAUTION
Safety Precautions
Installation