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TABLE OF CONTENTS
TABLE OF CONTENTS........................................................................2
SAFE INSTALLATION, USE AND SERVICE........................................3
APPROVALS ........................................................................................3
GENERAL SAFETY INFORMATION....................................................4
Precautions.....................................................................................4
Grounding Instructions ...................................................................4
Hydrogen Gas Flammable..............................................................4
TROUBLESHOOTING .........................................................................6
INTRODUCTION..................................................................................7
Abbreviations Used ........................................................................7
Qualications ..................................................................................7
Qualied Installer or Service Agency........................................7
iCOMM™ & BACnet Compatible....................................................7
Preparing For The Installation ........................................................7
FEATURES AND COMPONENTS .......................................................8
INSTALLATION CONSIDERATION......................................................9
Rough in Dimensions .....................................................................9
Locating The Water Heater...........................................................10
Insulation Blankets .......................................................................11
Combustion Air and Ventilation.....................................................11
Unconned Space ........................................................................11
Unusually Tight Construction..................................................12
Conned Space ............................................................................12
Direct Vent Appliances ...........................................................12
Exhaust Fans .........................................................................12
Louvers and Grilles ................................................................12
Fresh Air Openings For Conned Spaces ....................................12
Outdoor Air Through Two Openings .............................................12
Outdoor Air Through One Opening...............................................12
Outdoor Air Through Two Horizontal Ducts ..................................13
Air From Other Indoor Spaces......................................................13
INSTALLING THE NEW WATER HEATER ........................................14
Chemical Vapor Corrosion............................................................14
Water Piping .................................................................................14
Power Supply ...............................................................................14
Power Fluctuations and Electrical Noise ................................14
Dedicated Power Wiring and Breakers ..................................14
Polarity Sensitive....................................................................14
Mixing Valves................................................................................15
Dishwashing Machines.................................................................15
Space Heating and Potable Water System ..................................15
Closed Water Systems .................................................................15
Thermal Expansion.......................................................................16
Temperature-Pressure Relief Valve ..............................................17
T&P Valve Discharge Pipe Requirements: .............................17
Gas Piping ....................................................................................18
Condensate Piping .......................................................................18
High Altitude Installations .......................................................19
Sediment Traps ......................................................................19
Filling the Water Heater ................................................................19
Venting..........................................................................................20
Vent Pipe Termination ............................................................20
Planning the Vent System ......................................................20
Installation of Vent System .....................................................21
Vent Terminal Installation, Sidewall ........................................21
Installation Requirements - Commonwealth of Massachusetts....22
Termination Clearances Sidewall Power Vent ..............................23
Termination Clearances Sidewall Direct Vent ...............................24
Sequence of Installations, Figure 18A....................................25
Direct Vent Terminal Installation .............................................25
Installation Sequence .............................................................25
Vent Terminals Supplied with Heater Must be Used. .............25
Vertical Vent Terminal Installation...........................................26
Concentric Vent Installation....................................................27
Kit Components......................................................................27
Safety Considerations ............................................................27
Installation Procedure 1 Roof Termination, see Figure C......27
DIRECT VENT DIAGRAM..................................................................30
Vent Pipe Preparation...................................................................31
Primer.....................................................................................31
Primer and Cement ................................................................31
Applicators..............................................................................31
Controls and Switches..................................................................33
Blower Prover Switch .............................................................33
Blocked Exhaust Switch .........................................................33
Blocked Intake Switch ............................................................33
On/Off Switch .........................................................................33
Hot Surface Igniter .................................................................33
TEMPERATURE REGULATION ........................................................36
Hi Limit Switch (E.C.O.)................................................................36
CONTROL SYSTEM OPERATION ....................................................37
Overview.......................................................................................37
Commercial And Residential Models......................................37
Control System Navigation ...........................................................37
User Input Buttons..................................................................37
The Desktop Screen...............................................................37
Status Icons............................................................................38
Operating States ....................................................................39
Control System Menus ...........................................................39
User Settings & Control System Menus .......................................40
Temperatures .........................................................................40
Operating Set Point And Differential Adjustment....................40
Temperatures (cont) ...............................................................41
Heater Status .........................................................................41
Display Settings......................................................................42
Heater Information..................................................................42
Current Fault ..........................................................................43
Fault History ...........................................................................43
Fault Occurrence....................................................................43
Restore Factory Defaults........................................................43
Service Contact Information ...................................................44
FOR YOUR INFORMATION...............................................................45
Start Up Conditions ......................................................................45
Smoke/Odor ...........................................................................45
Thermal Expansion ................................................................45
Operational Conditions .................................................................45
Smelly Water ..........................................................................45
“Air” in Hot Water Faucet........................................................45
PERIODIC MAINTENANCE...............................................................46
Venting System Inspection ...........................................................46
Anode Rod Inspection ..................................................................46
Temperature-Pressure Relief Valve Operation .............................46
Draining and Flushing...................................................................46
To Drain the Water Heater Storage Tank......................................47
To Flush the Water Heater Storage Tank......................................47
Service..........................................................................................47
MAINTENANCE .................................................................................48
Temperature-Pressure Relief Valve Test ......................................48
LEAKAGE CHECKPOINTS................................................................49
TROUBLESHOOTING .......................................................................50
Installation Checklist.....................................................................50
Water Heater Location............................................................50
Venting ...................................................................................50
Gas Supply and Piping...........................................................50
Condensate Drain ..................................................................50
Electrical Connections............................................................50
Sequence Of Operation Flow Chart .............................................51
Operational Problems...................................................................52
Rough Starting, Rough Operation ..........................................52
Momentary Ignition.................................................................52
Not Enough Or No Hot Water.................................................52
Water Is Too Hot.....................................................................52
Noisy Operation......................................................................52
Replacement Parts.................................................................52
Fault and Alert Conditions ............................................................52
Fault Conditions .....................................................................52
Alert Conditions ......................................................................52
Resetting Control System Lock Outs .....................................53
Diagnostic Checks..................................................................53
Fault and Alert Messages.......................................................54
NOTES ...............................................................................................56
LIMITED WARRANTY........................................................................59