Aastra Dialog 4220 Lite User manual

Dialog 4220 Lite/Dialog 4222 Office
System telephones for MD110 Communication System
User Guide
Flinders University

Ericsson Dialog 4222
Table of Contents
Description ……………………………… 2
Incoming Calls…………………………... 10
Outgoing Calls…………………………... 12
During Calls……………………………… 18
Call Forwarding…………………………. 23
Group Features…………………………. 33
Other Useful Features………………….. 35
Settings…………………………………... 38
Accessories……………………………… 45
Installation……………………………….. 49
Glossary…………………………………. 55
Index……………………………………… 56
1

Ericsson Dialog 4222
Description
1 Display (Dialog 4222 Office Only)
2x20 characters. See section “Display information” on
page 7.
2 Programming
See Section “Settings” on page 38.
2

Ericsson Dialog 4222
3 Call-back
For indicating/activating Call-back. See Section “When
you receive a busy tone” on page 14. The feature can be
removed or moved to another programmable function key
by your system administrator.
4 Diversion (Follow-me)
For indicating/activating and deactivating Diversion
(Follow-me). See section “Call Forwarding” on page 23.
The feature can be removed or moved to another
programmable key by your system administrator.
5 Programmable function keys
To program numbers of functions, see section
“Programming of function keys” on page 38.
6 Transfer
For transferring call, see section “During Calls” on page
20.
7 Triple Access Line
For handling calls, Line 1 and 2 are available both for
incoming and outgoing calls. Inquiry can only be used for
outgoing calls.
8 Microphone (Dialog 4222 Office only)
Used for handsfree conversation.
9 Clear
To disconnect calls or exit a function. Can always be
pressed instead of replacing the handset.
10 Headset Key
To handle headset calls.
11 Loudspeaker on/off
a. To activate Group listening. See section “During
Calls” on page 18.
b. To activate handsfree conversation (Dialog 422
Office only see section “During Calls” on page 13.
3

Ericsson Dialog 4222
12 Mute
a. To switch the microphone on or off during call. See
section “Mute” on page 19.
b. To switch off the ring signal in idle more or when
ringing. See sections “Mute ring signal” on page 43
and “Silent ringing” on page 44.
13 Volume control
To change the volume. See section “Settings” on page
38.
14 Loud Speaker
15 Handset
Supplied with hearing aid function as standard. An extra
handset can be connected, see section “Accessories” on
page 45.
16 Pull-out leaf for easy guide (optional)
17 Key panel (optional, Dialog 4222 Office Only)
With 17 programmable keys. One panel can be
connected. See section “Key panel (optional)” on page
45.
18 Designation Card
You system administrator can print new designation
cards for you.
4

Ericsson Dialog 4222
Lamp Indicators
5

Ericsson Dialog 4222
Tones and Signals
The following different tones and signals are sent from
the exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a different tone for one or
more situations.
Ring Signals
Three different ring signals inform you about the type of
the incoming call. The signals shown in this section are
the most used signals worldwide. Many markets use
signals that are adapted for the local standards.
6

Ericsson Dialog 4222
Display Information
Notes:
The Display is only available on the 4222 Office Phone.
There are two versions of display text, an earlier and a later version.
Both versions are shown in this section.
The order in which the date is stated is system dependent.
The display gives you feedback information such as time
and date, traffic state and connected phone numbers.
The following displays show examples of the different
states your phone is in.
For the later display text version:
When information ends with three dots (...), this means
that the system is working or waiting for your action.
When information ends with an exclamation mark (!), this
means that no further action is possible.
Idle phone (idle mode)
When your phone is idle, the upper row shows general
information. The lower row shows your extension
number. In example below, the extension number is
2222.
Earlier version:
Later version:
7

Ericsson Dialog 4222
Outgoing call
When you make an outgoing call on your phone, the
upper row shows the traffic state and the lower row
shows the dialled number.
Earlier version:
Later version:
If the called party’s phone is diverted, the upper row
shows the dialled number and Diversion information. For
the later version, > is the Diversion symbol.
Earlier version:
Later version:
The dialled number (3333) is directly diverted to number
5555.
8

Ericsson Dialog 4222
Incoming call
When you receive an incoming call, the upper row flashes
the calling party’s extension number.
If a diverting extension is calling, the upper row shows the
diversion information. The calling party’s number is
flashing on the lower row. For the later version, > is the
Diversion symbol.
Earlier version:
Later version:
Number 2222 has dialled number 4444 and the call is
directly diverted to you.
Choice of Language(optional)
One of the following languages can be chosen to be used
for the display information on your phone.
Digit 0-9 =the language code:
Note: By default 5-9 are programmed for English. To be
changed locally to other languages.
To choose a language:
Dial.
Enter the language code.
Press.
9

Ericsson Dialog 4222
Incoming Calls
Answer calls
A ringing signal and a flashing lamp indicate an incoming
call.
On line 1
Normally you will receive calls on Line 1.
Lift the handset.
On any other Line key
Lift the handset.
Press the flashing line key
Handsfree
(Dialog 4222 Office phone only)
Press the flashing line key.
You are connected to the caller via the loudspeaker and
the microphone.
Press to terminate a handsfree call.
10

Ericsson Dialog 4222
On another extension
You can answer a call to a phone in another room.
Call the ringing extension
Press
Notes:
You can also press Call pick up (function key programmed by
system administrator).
Answer a second call during and ongoing call
If your phone is programmed with a Free on 2nd key, you
can receive another call, if this function is activated.
Press to activate/deactivate.
When Free on 2 is active lamp is lit.
Note: Function Key programmed by your system administrator.
You have an ongoing call Line 1, when Line 2 flashes to
indicate a new incoming call:
Press to answer.
The first call is put on hold
Press to switch back to the first call
The second call is put on hold. You are connected to the
first caller.
Press to terminate the connected call
11

Ericsson Dialog 4222
Outgoing Calls
Make calls
How to make internal and external calls:
Lift the handset and proceed depending on call type:
Internal calls
Dial the extension number.
External calls
Press the digit or digits to get an external line.
Dial tone.
Dial the external number.
Replace the handset or press to end the call.
Note: If you receive a queue tone when the digit or digits to get
an external line are dialled (optional function Least Cost Routing
is used in the system), keep waiting. Once a line becomes free
you will receive a dial tone. If a warning tone is heard, the
selected line is marked “Expensive”.
12

Ericsson Dialog 4222
Handsfree
(Dialog 4222 Office phone only)
Dial the number
You are connected via the loudspeaker and the
microphone.
Press to terminate a handsfree call.
Note: You can make your calls faster by using common Speed
dialling numbers and by using your own programmed function
keys. See section “Speed Dialling” on page 15.
Last External Number Redial
When you initiate an external call the system
automatically stores all the dialled digits, irrespective of
whether the call was successful or not.
Lift the handset
Dial to repeat the stored number.
The last external number is automatically redialled.
Notes:
You also press Last Number Redial (function Key programmed
by the system administrator).
13

Ericsson Dialog 4222
When you receive a busy tone
If you call an extension and receive a busy tone, or get no
answer you can use any of the following methods.
Call-back
If a called extensions is busy or there is no answer:
Press
It can take a couple of seconds before the procedure was
executed.
Notes:
You can also press: Call-back (function key programmed by
system administrator).
Replace the handset to finish procedure
You are called back (recall ringing signal) when the
ongoing call is finished or the next time a new call is
finished. You have to answer within 8 seconds;
otherwise the Call-back service is cancelled. While
waiting for Call-back you can make and receive calls as
normal.
Lift the handset when you are called back
The system calls the ext.
Note: Call-backs can be activated on several extensions at
the same time. Call-backs from additional lines will recall on
Line 1.
Cancel any single Call-back
Dial and enter the ext number.
Press
Cancel all Call-backs
Dial
Press
14

Ericsson Dialog 4222
Bypass
If this function is allowed from your extension, you can
bypass an; activated diversion or activated follow me on a
specific extension.
Dial and enter the extension number.
Press and wait for answer.
Speed Dialling
Common Speed Dialling numbers
By using common speed dialling numbers, you can make
calls simply by pressing a few keys. The common speed
dialling numbers consist of 1-5 digits and are stored in the
exchange by your system administrator.
Lift the handset and dial the common Speed Dialling
number.
Individual Speed Dialling numbers
You can program ten frequently used phone numbers on
the digit keys 0-9 and use them as individual Speed
Dialling numbers (if this function is allowed).
To use:
Dial and press the relevant digit.
To program and alter Individual Speed Dialling numbers:
Dial and press the selected digit.
Press and dial the phone number
Press
15

Ericsson Dialog 4222
Note: The programmed number may consist of a maximum
of 20 digits plus which indicates the second dial tone from
the public network.
To erase one programmed number:
Dial and press selected digit.
Press
To erase all programmed numbers:
Dial
Press
Dial by a function key
Both functions and phone numbers can be programmed
on a function key. To programme a key, speak to your
system administrator.
Press the function key.
16

Ericsson Dialog 4222
Authorisation Code (Optional)
If you are assigned an authorisation code (1 to 7 digits),
affiliated to your own ext you can change the access level
on your ext. You can use the code for one call or you can
open the phone to some calls and lock it when leaving
the phone.
To use for a single call:
Dial.
Enter authorisation code and press
Verification tone.
Dial 0 to get an external line, and then dial the
external number.
To open an ext for some calls:
Dial
Enter authorisation code and press.
Verification tone.
To lock an extension:
Dial
Enter authorisation code and press.
Verification tone.
17

Ericsson Dialog 4222
During Calls
Group Listening (Loudspeaking)
This function lets other people in your room listen to your
phone conversation. You speak in the handset while the
other party’s voice is heard on the speaker.
During an ongoing conversation:
Press to switch between loudspeaker and handset.
When the key lamp is lit, the other party’s voice is heard
on the loudspeaker.
Note: You can adjust the volume, See section “Settings” on
page 38.
From loudspeaking to handsfree
(Dialog 4222 Office phone only).
Replace the handset.
Handsfree conversation
From handsfree to loudspeaking
(Dialog 4222 Office phone only).
Lift the handset and press.
Press to end the call.
18

Ericsson Dialog 4222
Handsfree
(Dialog 4222 Office phone only).
Press and replace the handset
Handsfree conversation
Press to end the call.
From handsfree to handset
Lift the handset
Conversation via the handset
Mute
Press to switch the microphone on or off.
When the lamp is lit, the person on the line cannot hear
what is being said in your room.
Inquiry
You have a voice connection on Line 1and want to make
an inquiry to an internal or external party.
Press
This first party is put on hold (Line 1 flashes slowly).
Note: You can also press Line 2
Call the Third Party
When the other party answers, you can switch between
the calls, Transfer the call, create a conference and end
one of the calls.
Press to end inquiry or call.
The third party is disconnected
Press to return to first call.
19