Abestorm Warrnty steps:
All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
Year One (FROM DATE OF PURCHASE): Abestorm warrants that for one (1) year the MAX Fire Dry 200 Heater will
operate free from any defects in materials and workmanship, or Abestorm will, at its option, Abestorm will repair or replace
any malfunctioning components, free of charge (excluding transportation costs).
Once goods are received, customers must log in www.Abestorm.com fill out the warranty Registration form and
submit to Abestorm company.We will receive your purchasing and installation information and save it.
lf no warranty registration is sent to us, warranty period will begin the day the shipment left the warehouse.Please
be sure to record serial # and date of installation. You will need this information to receive the RA number.
1.
If warranty service is necessary, customers must contact Abestorm Tech Support by sales@Abestorm.com or local
technical service phone to receive a Return Authorization (RA number). Once an RA has been issued,customers
should bring the unit to a certified repair center.Abestorm will arrange the shipping to bring the unitback to the
Alorair warehouse (at the expense of the customers) if customers are not available.
2.
After the unit has been received by Abestorm (whether at a repair center or the warehouse), Abestorm will have an
initial inspection. lf it is determined to be invalid warranty claim (see exclusions below), customers have to pay for
all associated repair costs and shipping costs for units repair.
3.
Customers can pick up the unit after repair at their own expense for shipping. Units will have a rigorous testing
before sending it back to customers.
4.
lf the unit can no longer be fixed , and it is in the warranty period and determined to be valid claim, we will ship the
customer a new unit with in the same year warranty from the date of replacement.
5.
After parts are repaired or replaced by Abestorm, the original warranty period continues to apply until it meets its
deadline. No extensions to the original warranty period.
6.
The warranty is only valid if it is purchased from an authorized seller.
7.
Customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils and
pumps)
Removal and re-installation of unit is the sole responsibility of owner.
If customer cannot return unit to certified repair center, all costs associated with freight shipment are borne by the
customer. In addition, all duties related to freight shipments, including but not limited to palletizing, wrapping,
labeling, and pickup are associated with customer.
lf shipped, customer is responsible for all risk of loss or damage.
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4.
TROUBLESHOOTING
PANEL DISPLAY
FAULT REASONS SOLUTIONS
Verify that both ends of the
Power cord are plugged in.
Power Supply.
Display is
blank
Clean the filter.
Filter is Dirty.
No Airflow
Confirm whether the inlet air
temperature is higher than 50
degrees Celsius, if not, restart
the machine, if not, contact
customer service.
Fan failure
pop-up window.
HI
Check to make sure the remote
control cable is connected at
both ends, and contact customer
service if there is no problem.
Remote control probe
failure small pop-up window.
Ma2
Rt1
Power Outage. Reset power.
Thermal alarm code
pop-up window.
Confirm that the fan is running,
and contact customer service if
the fan is not running.
Small pop-up window
for air inlet probe failure.
Check to make sure the sensor
cable is connected at both ends.
If no problem is visible, the sensor
may be wrong.
Rt2
Clear the blockage.
AIR Inlet or Outlet is Blocked.
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LIMITED WARRANTY
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