Abus TVVR33004 User manual

4-/8-Channel Analogue HD Digital Recorder
TVVR33004 / TVVR33008
User guide
Version 1.0

English
This user guide contains important information on starting
operation and using the device.
Make sure that this user guide is handed over when the
product is given to other persons.
Keep this user guide to consult later.
You will find a list of contents with the corresponding
page numbers in the contents.

Contents
68
Important safety information........................................................................................................................................71
Explanation of symbols..................................................................................................................................................71
Intended use ..................................................................................................................................................................71
General ..........................................................................................................................................................................71
Power supply .................................................................................................................................................................71
Overload/over voltage....................................................................................................................................................72
Cable..............................................................................................................................................................................72
Installation location/operating environment ...................................................................................................................72
Care and maintenance...................................................................................................................................................73
Accessories....................................................................................................................................................................73
Start-up ..........................................................................................................................................................................73
Children..........................................................................................................................................................................73
Introduction....................................................................................................................................................................74
General information .......................................................................................................................................................74
Unpacking the device.....................................................................................................................................................74
Recorder scope of delivery............................................................................................................................................74
Video surveillance sets scope of delivery......................................................................................................................74
Device overview.............................................................................................................................................................75
Front...............................................................................................................................................................................75
Rear of the 4-channel recorder......................................................................................................................................75
Rear of the 8-channel recorder......................................................................................................................................75
System displays / Systemoperation ............................................................................................................................76
Status displays...............................................................................................................................................................76
LED illumination.............................................................................................................................................................76
General ..........................................................................................................................................................................76
Operating with a mouse.................................................................................................................................................76
On-screen keyboard ......................................................................................................................................................76
Quickstart guide.............................................................................................................................................................77
Before you start..............................................................................................................................................................77
Connections at the back of the device...........................................................................................................................77
Installing the hard disk drive ..........................................................................................................................................77
Make the connections....................................................................................................................................................77
Starting the device .........................................................................................................................................................77
Configuring the device...................................................................................................................................................77
Switching off the device, locking, rebooting...................................................................................................................78
Setup wizard...................................................................................................................................................................79
Setting up the system ....................................................................................................................................................79
Administrator set up.......................................................................................................................................................79
System time and date....................................................................................................................................................79
Network settings ............................................................................................................................................................80
Hard disk drive management.........................................................................................................................................81
Setting up network cameras ..........................................................................................................................................81
Camera recording..........................................................................................................................................................81
Live view.........................................................................................................................................................................82
Overview........................................................................................................................................................................82
Status symbols...............................................................................................................................................................82
Pop-up menu with mouse operation..............................................................................................................................82
Selection bar in the camera image ................................................................................................................................83
Playback in live view .....................................................................................................................................................84
General ..........................................................................................................................................................................84

Contents
69
Playback screen.............................................................................................................................................................84
Control via the control panel..........................................................................................................................................84
Selecting playback type.................................................................................................................................................85
Device menu...................................................................................................................................................................86
Menu overview...............................................................................................................................................................86
Settings...........................................................................................................................................................................87
Menu description............................................................................................................................................................87
Configuration..................................................................................................................................................................88
Overview........................................................................................................................................................................88
General settings.............................................................................................................................................................88
Network layout ...............................................................................................................................................................90
Network configuration....................................................................................................................................................90
General tab ....................................................................................................................................................................91
PPPOE tab.....................................................................................................................................................................91
DDNS tab.......................................................................................................................................................................91
NTP tab..........................................................................................................................................................................92
Email tab........................................................................................................................................................................92
NAT tab..........................................................................................................................................................................93
More Settings tab...........................................................................................................................................................93
Alarm..............................................................................................................................................................................94
Alarm Status tab ............................................................................................................................................................94
Alarm Input tab...............................................................................................................................................................94
Alarm Output tab............................................................................................................................................................95
Live view ........................................................................................................................................................................96
Setting the camera output..............................................................................................................................................96
Warning..........................................................................................................................................................................97
User................................................................................................................................................................................97
Camera............................................................................................................................................................................99
Camera ..........................................................................................................................................................................99
OSD ...............................................................................................................................................................................99
Image...........................................................................................................................................................................100
PTZ ..............................................................................................................................................................................100
Motion ..........................................................................................................................................................................101
Private Zone.................................................................................................................................................................102
Video Tampering..........................................................................................................................................................103
Video Loss ...................................................................................................................................................................104
Videoquality diagnostics ..............................................................................................................................................104
Recording .....................................................................................................................................................................106
Schedule......................................................................................................................................................................106
Record tab ...................................................................................................................................................................106
Stream settings............................................................................................................................................................107
Record tab ...................................................................................................................................................................107
Substream tab..............................................................................................................................................................108
Advanced settings........................................................................................................................................................108
Holiday.........................................................................................................................................................................108
HDD ...............................................................................................................................................................................110
Hard disk drives ...........................................................................................................................................................110
Installing the hard disk drive ........................................................................................................................................110
General ........................................................................................................................................................................110
Advanced settings........................................................................................................................................................111
Manual...........................................................................................................................................................................113
Recording.....................................................................................................................................................................113

Contents
70
Alarm............................................................................................................................................................................113
Manual Video Quality Diagnostics...............................................................................................................................114
Video Export.................................................................................................................................................................115
Normal..........................................................................................................................................................................115
Event............................................................................................................................................................................116
Maintenance .................................................................................................................................................................117
System Info..................................................................................................................................................................117
Log Information............................................................................................................................................................117
Import/Export ...............................................................................................................................................................118
Upgrade .......................................................................................................................................................................118
Default..........................................................................................................................................................................119
Network........................................................................................................................................................................119
Traffic tab.....................................................................................................................................................................119
Network Detection tab..................................................................................................................................................120
Network Stat. tab .........................................................................................................................................................120
S.M.A.R.T.....................................................................................................................................................................121
Checking the hard disk drive status.............................................................................................................................121
Shutdown.....................................................................................................................................................................121
Fault rectification.........................................................................................................................................................122
Cleaning and care of the device.................................................................................................................................122
Note..............................................................................................................................................................................122
Technical data..............................................................................................................................................................123
Disposal........................................................................................................................................................................124
Notes on EC directives for waste electrical and electronic equipment........................................................................124
Notes on RoHS EU Directive.......................................................................................................................................124
Glossary........................................................................................................................................................................125
Technical terms used...................................................................................................................................................125
About the internal hard disk drive .............................................................................................................................127

Important safety information
71
Important safety information
Explanation of symbols
The following symbols are used in this manual and on the
device:
Symbol
Signal
word
Meaning
Warning
Indicates a risk of injury or health
hazards.
Warning
Indicates a risk of injury or health
hazards caused by electrical
voltage.
Important
Indicates possible damage to the
device/accessories.
Note
Indicates important information.
The following annotations are used in the text:
Meaning
1. …
2.
…
Required action to be carried out in a set order
…
…
List without a set order, given either in the text
or warning notice
Intended use
Only use the device for the purpose for which it was built
and designed. Any other use is considered unintended!
This device may only be used for the following
purpose(s):
When connected to video signal sources
(analogue/HD-TVI cameras) and video output
devices (TFT monitor), this 4-/8-Channel Analogue
HD Video Recorder is used to monitor objects.
Note
Data storage is subject to national data privacy
guidelines.
When carrying out the installation advise your
customers of the existence of this guideline.
General
Before using this device for the first time, please read the
following instructions carefully and observe all warning
information, even if you are familiar with the use of
electronic devices.
Warning
All guarantee claims are invalid in the event of
damage caused by non-compliance with this user
manual.
We cannot be held liable for resulting damage.
Warning
In the event of personal or material damage
caused by improper operation or non-compliance
with the safety information, we cannot be held
liable.
All guarantee claims are void in such cases.
Retain this handbook for future reference.
If you sell or pass on the device on to third parties, you
must include these instructions with the device.
This device has been manufactured in accordance with
international safety standards.
Power supply
Only operate this device through a power source
which supplies the mains power specified on the type
plate.
If you are unsure of the available power supply,
contact your utility company.
Warning
Prevent data loss.
Always use the device with an uninterruptable
power supply UPS with surge protection.
Disconnect the device from the power supply before
carrying out maintenance or installation work.
The on/off switch on this device does not fully
disconnect it from the mains supply.
To fully disconnect the device completely from the
mains, the mains plug must be withdrawn from the
mains socket. The device should therefore be
positioned so that there is always direct and
unimpeded access to the mains plug and the plug
can be removed immediately in the event of an
emergency.

Important safety information
72
To eliminate the risk of fire, the mains plug should be
removed from the mains socket prior to an extended
period of non-use. Prior to unstable weather and/or
when there is a danger of lightning strike, separate
the device from the mains network. Alternatively,
connect the device to a UPS.
Warning
Never open the device yourself! There is the
danger of electric shock.
Should it be necessary to open the device, refer to
trained technicians or your specialist installation
contractor.
The installation or replacement of a hard disk drive
should only be carried out by trained personnel or
your specialist installation contractor.
Warning
Installations or modifications not carried out by
trained technicians invalidate the warranty.
We recommend that the installation of a hard disk
drive is carried out by a specialist installation
contractor.
Improper installation of the hard disk drive
invalidates the warranty.
Overload/over voltage
Avoid overloading electrical sockets, extension
cables and adapters, as this can result in fire or
electric shock.
Use surge protection to prevent damage caused by
overvoltage (e.g. in electrical storms).
Cable
Always grasp all cables by the plug connector and do
not pull the cable itself.
Never grasp the power cable with wet hands, as this
can cause a short circuit or electric shock.
Do not place the device itself, items of furniture or
other heavy objects on the cable and ensure that it
does not become kinked, especially at the connector
plug and at the connection sockets.
Never tie a knot in the cable and do not bundle it
together with other cables.
All cable should be laid so that they cannot be
trodden on, or cause a hazard.
A damaged power cable can cause fire or electric
shock. Check the power cable from time to time.
Do not modify or manipulate the power cable or plug.
Do not use any adapter plug or extension cable that
do not conform to applicable safety standards and do
not interfere with the mains or power cables.
Installation location/operating environment
Place the device on a firm, level surface and do not
place any heavy objects on the device.
The device is not designed for operation in spaces
with high temperatures or humidity (e.g. bathrooms),
or excessive accumulation of dust.
Operating temperature and operating humidity:
-10°C to 55°C, maximum 85% relative humidity. The
device may only be operated in a temperate climate.
Ensure that:
adequate ventilation is always guaranteed (do not
place the device on a shelf, thick carpet, bed or
wherever ventilation slits may be covered. Always
leave a 10 cm gap on all sides)
no direct sources of heat (e.g. radiators) have an
impact on the device
the device must not be exposed to direct sunlight or
strong artificial light
the device is not in the immediate vicinity of magnetic
fields (e.g. loudspeakers)
no naked lights (e.g. lit candles) are on, or next to the
device
contact with sprayed or dripping water and caustic
fluids is prevented
the device is not operated in the vicinity of water, in
particular, the device should never be submerged (do
not place objects containing fluids, e.g. vases or
drinks on or near the device)
no foreign bodies penetrate the device
the device is not exposed to wide temperature
variations, as otherwise there may be condensation
from humidity causing electrical short circuits
the device is not exposed to excessive shock or
vibration.

Important safety information
73
Care and maintenance
Maintenance is necessary if the device has been
damaged (e.g. damage to the power cable and plug, or
the housing), or if liquids or foreign bodies have got into
the interior of the device, or if it has been exposed to rain
or damp, or if it does not work properly or has been
dropped.
When conducting maintenance work (e.g. cleaning),
disconnect the device from the mains.
If smoke, unusual noises or smells occur, switch the
device off immediately and unplug from the socket. In
such cases, the device should not be used until it has
been inspected by a qualified technician.
Have all maintenance tasks carried out by qualified
technicians only.
Never open the housing of the device or accessories.
If the housing is open there is the risk of fatal electric
shock.
Clean the device housing and the remote control with
a damp cloth.
Do not use solvents, white spirit, thinners etc. These
may damage the surface of the device.
Do not use any of the following substances:
Brine, insect spray, solvents containing chlorine or
acids (ammonium chloride), or scouring powder.
Rub the surface gently with the cotton cloth until it is
completely dry.
Warning
The device operates with a dangerous voltage
level. The device should therefore only be opened
by authorised technicians. All servicing and
maintenance tasks must be carried out by
authorised companies. Inadequate repair work
can cause a fatal hazard for the user.
Accessories
Only connect devices that are expressly suitable for
the intended purpose. Otherwise, hazardous
situations or damage to the device can occur.
Start-up
Observe all safety and operating instructions before
operating the device for the first time.
Only open the housing to install the hard disk drive.
Warning
When installing the device in an existing video
surveillance system, ensure that all devices have
been disconnected from the mains power circuit
and low-voltage circuit.
Warning
If in doubt, have a specialist technician carry out
assembly, installation and connection of the
device.
Improper or unprofessional work on the power
supply system or domestic installations puts both
you and others at risk.
Connect the installations so that the mains power
circuit and low-voltage circuit always run
separately from each other. They should not be
connected at any point or become connected as a
result of a malfunction.
Children
Do not allow electrical devices to be handled by
children. Do not allow children to use electrical
devices unsupervised. Children may not properly
identify possible hazards. Small parts may be fatal if
swallowed.
Also keep packaging film away from children. There
is the risk of suffocation.
This device is not intended for children. If used
incorrectly, parts under spring tension may fly out and
cause injury to children (e.g to eyes).

Introduction
74
Introduction
Dear Customer,
Thank you for purchasing this product.
This device complies with the requirements of the
applicable EU directives. The declaration of
conformity can be obtained from:
ABUS Security-Center GmbH & Co. KG
Linker Kreuthweg 5
86444 Affing
GERMANY
To ensure this condition is maintained and that safe
operation is guaranteed, it is your obligation to observe
this user manual.
Please read the entire user manual carefully before
putting the product into operation, and pay attention to all
operating instructions and safety information.
All company names and product descriptions are
trademarks of the corresponding owner. All rights
reserved.
If you have any questions, please contact your specialist
installation contractor or specialist dealer.
Disclaimer
This user manual has been produced with the
greatest of care. Should you identify any
omissions or inaccuracies, please contact us at
the address shown on the back of the manual.
ABUS Security-Center GmbH does not accept any
liability for technical and typographical errors, and
reserves the right to make changes to the product
and user manuals at any time and without prior
warning. ABUS Security-Center GmbH is not
liable or responsible for direct or indirect damage
resulting from the equipment, performance and
use of this product. No guarantee is made for the
contents of this document.
General information
To use the device properly, read this user handbook
thoroughly and retain it for later use.
This handbook contains instructions for the operation
and maintenance of the recorder. Please contact an
authorised specialist company for repair of the device.
Note
Be aware that alterations to the recorder carried
out via the software must be accepted by clicking
"Apply"/"Confirm" before leaving the tab or menu.
Unpacking the device
Handle the device with extreme care when unpacking it.
Packaging and packaging aids can be reused and as far
as possible should be sent for recycling.
We recommend that:
Paper, cardboard and corrugated cardboard, as well as
plastic packaging items should be placed in the
appropriate containers provided.
If no such facility exists in the area, then these materials
should be put into general household waste.
If the original packaging has been damaged, start by
inspecting the device. If the device shows signs of
damage, return it in the original packaging and contact
the manufacturer.
Recorder scope of delivery
ABUS 4/8-Channel Analogue HD Video Recorder
USB mouse
S-ATA cable and screws for hard drives
Power supply unit
Network cable
CD
User handbook
Quickstart guide
Video surveillance sets scope of delivery
ABUS 4/8-Channel Analogue HD Video Recorder
2/4 analogue HD cameras
2.5" 1 TB hard disk drive pre-installed
USB mouse
Power supply unit including 5-/9-way distribution
cable
2/4 combi cable
Network cable
CD
User handbook
Quickstart guide

Device overview
75
Device overview
Front
Rear of the 4-channel recorder
Rear of the 8-channel recorder
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