AccuBANKER AB5500 User manual

User Guide
VALUE EXTENSION BILL COUNTER
AB5500

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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1. Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Notes Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 Initializing Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Thickness Knob Adjusting Procedure . . . . . . . . . . . . . . . . . . . . . . . 8
2. General Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Parts Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Control Panel Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3. Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.1 Power Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 Counting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.3 Functions Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.4 Manual Value Extension function. . . . . . . . . . . . . . . . . . . . . . . . . 12
3.5 Report / Print function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. Troubleshooting Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.1 Avoiding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.2 Removing Jammed Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.3 Miscounting Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.4 Cleaning the optical sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.5 UV Sensitivity Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.6 MG Sensitivity Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5. Warning and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7. Unit Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Important Safety Instructions
!Caution
!Warning
Do not use this product in areas where it may be exposed to water or other
liquids.
Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
Only use the cable provided with the unit. The use of other cables may result
in electric shock, re or cause serious damage to the unit.
Do not operate the unit in areas with high temperature or high humidity since
it may prevent it from working correctly.
When unplugging the power cord, do not pull it by the cord, but rather grip
the plug to pull it out. Not following these instructions may result in electric
shock, re or damage to the unit.
Do not use the unit if the power cord is damaged or if the plug socket contact
is loose. Not following these instructions may result in electric shock, re or
other hazards.
Do not place heavy objects over the cord and do not bend it excessivel since
it could get damaged. Not following these instructions may result in electric
shock, re or other hazards.
When not using the unit for a long period of time, remove the power plug from
the wall outlet.
To reduce the risk of electric shock, do not disassemble this product. Take
it to qualied service personnel when service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect re-assembly can cause electric shock when the appliance is
subsequently used.
Other Safety Considerations

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Important Safety Instructions Other Safety Considerations
• Read and understand all of the safety instructions.
• Follow all warnings and instructions marked on the unit.
• This product should never be placed near or over a radiator or heater register
This product should not be placed in a built-in installation unless there is
proper ventilation.
• This product should be operated only from the type of power source indicated
in this user’s guide. If you are not sure of the type of power supply in your
lotion, consult your dealer or local power company.
• Never push objects of any kind into the unit through the case slots or
openings since they may touch dangerous voltage points or shortcut parts,
resulting in a risk of re or electric shock.
• Never spill liquids of any kind on the product.
• Unplug this product from the wall outlet and refer to servicing
by qualied service personnel under the following conditions:
-When the power supply cord or plug is damaged or frayed.
-If liquid has been spilled into the unit.
-If the unit has been exposed to rain or water.
-If the unit does not operate normally while following the operating
instructions, adjust only those controls that are covered by the operat
ing instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualied technician
to restore the product to normal operation.
-If the product has been dropped or the case has been damaged.
-If the product shows a noticeable change in performance.

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Introduction
The AB5500 banknotes counter unit is the perfect solution for a fast, accurate
and reliable banknote counting process. This machine is designed to meet the
most demanding applications in today’s nancial market.
A simple and friendly user interface as well as its Value Extension function ca-
pability will help you to save time and money during your management account-
ing operations.
This User Guide covers the Installation, Operation and Troubleshooting pro-
cedures of the AB5500. We recommend reading this guide thoroughly before
operating the unit in order to become familiar with all its functions.
Box Contents
When opening the box, verify that all of the items described below are included.
If any item is damaged or missing, contact the place where the unit was pur-
chased.
1. Banknotes counter unit AB5500
2. Power Cord
3. User Guide and Warranty document

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Introduction
Box Contents
Installation
A) Unpacking the unit
After unpacking the unit, store the box and the packing material for future
shipping. Failing to ship the unit in its original unit box and Styrofoam will
void the unit’s warranty.
B) Installation
•Select an appropriate workspace and make sure it is clean, at and leveled.
•The unit should never be placed near or over radiator or heater registers as well
as far from strong source of lights.
•Operate on only the following power sources:
120 VAC/60 Hz, (American Standard) or
240 VAC/50 Hz, (European Standard)
•Plug the power cable to the back of the unit and into the wall outlet.
•Turn the unit on and verify its functioning. In case of any functioning problem;
get contact immediately with your provider.
Note: When replacing fuses, make sure to use the same type of fuse and rating.
1. Power Up
1.1 Notes Selection
To ensure trouble-free operation:
1. Avoid counting wet, excessively dirty, folded or curved notes.
2. Check for foreign objects mixed up with the bills like paper clips, rubbebands,
pieces of paper etc.
3. Fan each bundle before counting in case the notes are slightly adhesive on
each other.
4. Make sure to put the notes on the hopper in an orderly manner to ensure on
accurate and errors-free operation.
$$ $$ $$ $$
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1.2 Initializing Procedure
1. After turning On, the unit will conduct a self-check procedure by spinning the
rollers and showing the message “AccuBANKER-AB5500” on the LCD display
while all the electronic components are tested.
2. If an error message appears on the display, proceed in accordance with the
instruction given in the Section “Error Messages”.
1.3 Thickness Knob Adjustment Procedure
1.The Thickness Adjustment Knob is set at 0 as the standard setting from factory.
2.Having the right thickness adjustment knob positioning will ensure a smooth
counting as well as a trouble-free unit’s operation.
3.Trial and error attempts are recommended before you make the nal
adjustment.
a. for new (thinner) notes, adjust toward “-“
b. for used (thicker) notes, adjust toward “+”
c. small adjustment toward “+” direction works best
2. General Parts and Controls

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2. General Parts and Controls
2.1 Parts Description
1. Hopper Guiders
2. Hopper
3. Emergency stop button
4. Control Panel
5. Stacker
6. Bill Thickness Adjustment knob
7. Handle
8. External Display jack
9. RS-232 printing port
10. Power Outlet
11. Power Switch

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2.2 Control Panel Description
Button Functions
• DEN: Value Extension Function
The user selects the specic denomination to count and at the end of the count-
ing the display will show both data, the quantity of bills as well as the total
amount of money involved in the counting.
Note:In case the user needs to set up USD denominations, the MG function
must be set up in “USD-MG”. Otherwise it will not allow you to set up in USD
denominations.
The same if the user wants to set up EURO denominations, the MG function
must be set up in “EUR-MG”. Otherwise it will not allow you to set up EURO
denominations.
• MNL: Automatic or Manual starting mode.
The unit begins counting automatically when banknotes are placed in the
hopper. To control manually this action manually, press the MNL (manual) but-
ton.
• ADD: Adding function On / Off.
This function allow the unit to add up all the consecutive operations made with
this function ON.
• REPORT / PRINT
Report: After pressing this button for 3 sec. the display will show the details of
the counting. The +/- keys will help you to visualize the entire information.
Both data, the Quantity (PCS) and Total Amount per denomination are shown, as
well as the Grand Total amount involved in the counting.
Print: With a single press on this button the unit will print a receipt with the
details of the counting.

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• MG $ / € : Magnetic Counterfeit Detection function.
This function allows the unit to analyze the magnetic characteristics of each bill
during the counting. The unit will stop counting if a bill is considered suspicious.
The MG function could be set up in three different levels:
a. USD-MG: for counting U.S. banknotes.
b. EUR-MG: for counting Europe banknotes.
c. MG-1 to MG-9: for other foreign currencies that use MG ink. Pressing the
MG key for 3 sec. and using the +/- buttons, the user customizes the specic
MG sensitivity required for any specic currency.
Press RESTART to validate the selection.
• UV : Ultraviolet Counterfeit Detection function.
This function allow the unit to analyze the ultraviolet characteristics of each bill
during the counting. The unit will stop counting if a bill is considered suspicious.
The UV sensitivity also could be customized by pressing the UV key for 3 sec.
and using the + / - buttons to reach the desired sensitivity setting.
Press RESTART to validate the selection.
• SPEED: Counting speed selection
The AB5500 Series has 3 variable counting speeds
Slow: 900 bills/min. Normal: 1200 bills/min. Fast: 1600 bills/min.
• RESTART
Used for resuming the counting in MNL mode as well as for clearing the
current results before starting a new sequence of counting.
Also used for clearing the Error Messages.
• BATCH: Preset batch selection
By pressing the BATCH button sequentially, the preset batch value will change
among 10, 20, 25, 50, 100 or Off.
In case the user needs a different quantity, use the + / - keys for
customizing the preset values.
• + / - : Scroll Up / Scroll Down buttons
These keys are used to scroll up / down the detailing information shown on the
display when the REPORT function is used.
These keys are also used for customizing the batch quantity.

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3. Basic Operation
3.1 Power Up
Plug in the power cable and turn the unit ON. It will conduct a self-check by
spinning the rollers while the unit tests all the electronic parts.
As soon as the unit’s display shows “0”, the unit is ready to start counting.
In case any error message comes out in the display, refer to the troubleshooting
chapter.
3.2 Counting Mode
Once the bills are correctly placed in the hopper, the unit will start counting
automatically. The number of counted bills will be shown on the display.
3.3 Functions Selection
Select the function you want to use by pressing the specic button on the key-
board:
a) UV and MG functions are used to verify the authenticity of each note. Press-
ing them sequentially, the display will show you the available options for these
functions.
b) ADD and BATCH functions are used for addition and batch operations re-
spectively.
3.4 Manual Value Extension function ( DEN )
This function allows the user to select the DENOMINATION of the notes to be
counted in order to obtain the TOTAL AMOUNT of money counted.
3.5 REPORT/ PRINT function
The unit will show on the display a breakdown list with the quantity of bills and
the amount of money per denomination.
This Report could be printed if required by the user.
4. Troubleshooting Operational Problems

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3. Basic Operation
4.1 Avoiding problems
Pre-select the notes you are going to count in the unit. Don’t attempt to count
bills:
a. with staples, metal clips, rubber bands or any other object
b. torn, washed or damaged
c. profusely stained
d. covered with any type of adhesive substance
4.2 Jamming
1. Before beginning operation, make sure there are no foreign objects in any of
the mechanisms.
2. To avoid jamming ensure the notes are placed properly in the hopper.
3. In case a jamming event occurs, turn the unit Off immediately before proceed-
ing to remove the jammed bill from the unit.
4. Now carefully proceed to remove the jammed note from the unit’s interior.
5. Look for any additional foreign object such as a piece of bill, paper clips, rub-
ber band etc and remove them.
6. Evaluate the bill thickness adjustment mechanism in case it needs to be re-
adjusted for improving the unit performance.
4.3 Miscounting errors
In case the unit is not having an accurate count, proceed as follow:
1. Ensure that the banknotes are placed orderly in the hopper.
2. Check the counting sensors for dust or any other kind of malfunctioning
source.
3. Evaluate the bill thickness adjustment mechanism in case it needs to be re-
adjusted for improving the unit performance.
4. Troubleshooting Operational Problems

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4.4 Cleaning the Optical Sensors
For ensuring an accurate unit’s functioning is recommended to clean its optical
sensors periodically. Dust or any kind of dirt will affect the unit’s performance
considerably.
The glass surfaces of the sensors may be wiped with a soft cloth soaked with
alcohol every week at least.
1. Hopper sensors
2. Counting sensors
3. Stacker sensors

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4.5 UV Sensitivity Adjustment
The user is enable to adjust a specic setting for this function considering the
specic UV sensitivity required for the counting or even disable it in case were
required.
1. Keep pressing the “UV” key for 3 sec.
2. The display will show the current UV sensitivity level.
3. Pressing the “+” “-“ keys repeatedly you select the new setting level.
4. Press “RESTART” for conrming the new selection.
Note: USD and EURO currencies have their own UV setting.
4.6 MG Sensitivity Adjustment
The user is enable to adjust a specic setting for this function considering the
specic MG sensitivity required for the counting or even disable it in case were
required
1. Keep pressing the “MG” key for 3 sec.
2. The display will show the current MG sensitivity level.
3. Pressing the “+” “-“ keys repeatedly you select the new setting level.
4. Press “RESTART” for conrming the new selection.
Note: USD and EURO currencies have their own MG setting.

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5. Warning and Error Messages
ERROR
MESSAGES POSSIBLE CAUSES SOLUTION
UV ALARM Suspicious Ultraviolet features a)Remove the suspicious bill and count again.
b)Consider reduce the UV sensitivity
MG ALARM Suspicious Magnetic features a)Remove the suspicious bill and count again.
b)Consider reduce the MG sensitivity
CHAIN ALARM a) Two or more bills were detected a)Verify the fitness quality of the bills
b) Bills jammed inside the unit b)Consider re-adjust the thickness adjustment
HALF ALARM Bill size problem Remove the problematic bill
PLACE NOTES ON
THE HOPPER The hopper is empty Place more notes to count
EMERGENCY
STOP RESTART
UNIT
Emergency stop function is activated Turn the unit Off and ON again
COUNT SENSOR
ERROR Problem with the Counting Sensors Clean the sensors or consider get contact with
Technical Support
STACKER
SENSOR ERROR Problem with the Stacker Sensors Clean the sensor or consider get contact with
Technical Support

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6. Unit Specications
Variable Counting Speed: 900, 1200 and 1600 notes / min
Feeding System: Roller Friction System (Front-loading)
Hopper Capacity: 200 old bills or 300 new bills
Stacker Capacity: 100 old bills or 200 new bills
Banknote size range: 115mm x 50mm - 170mm x 85mm
Display:High Resolution LCD Display
Power Source: 100 - 240 VAC 60/50 Hz
Power Consumption: < 25 Watts; 6 W (stand by)
Weight: 11.60 lb (5.26 kg)
Size (W x D x H): 10.5” x 9.7” x 9.5” (270mm x 248mm x 245mm)
Interfaces: RS-232 – Printer Connexion
External Display