Acer Aspire M3400 User manual

Acer
Aspire M3400(G)
Service Guide
PRINTED IN TAIWAN

ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

iii
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

iv
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

v
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

vi
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii
System Tour 1
Features 1
Block Diagram 4
System Components 5
Front Panel 5
Rear Panel 6
Hardware Specifications and Configurations 7
Power Management Function(ACPI support function) 11
System Utilities 12
CMOS Setup Utility 12
Entering CMOS setup 13
Navigating Through the Setup Utility 13
Setup Utility Menus 14
System Disassembly 27
Disassembly Requirements 27
Pre-disassembly Procedure 28
Removing the Side Panel 29
Removing the Heat Sink Fan Assembly 30
Removing the Processor 32
Removing the Memory Modules 33
Removing the VGA Card 34
Removing the Mode Card 35
Removing the Front Bezel 36
Removing the Rear USB Board 37
Removing the Hard Disk Drive 38
Removing the Optical Drive 40
Removing the Cables 41
Removing the removable HDD bay 42
Removing the Power Supply 43
Removing the Mainboard 45
System Troubleshooting 47
System Check Procedures 48
Beep Codes 49
Checkpoints 50
BIOS Recovery 53
Jumper and Connector Information 54
M/B Placement 54
Setting Jumper 56
FRU (Field Replaceable Unit) List 67
Aspire M3400(G) Exploded Diagram(AM350-ASSY) 68
Aspire M3400(G) Exploded Diagram(AM351-ASSY) 69
Aspire M3400(G) FRU List 70
Table of Contents

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Home Premium 64bit
•Microsoft Windows 7 Home Premium 32bit
•Microsoft Window 7 Home Basic 64bit
•Microsoft Windows 7 Home Basic 32bit
•Microsoft Windows 7 Starter 32bit
•Microsoft Windows 7 Professional 32bit
•Microsoft Windows XP Professional 32bit
•Free DOS
•Linpus XWindows 9.5
•Lipus Linux cons
Processor
•Socket Type: AMD Socket AM3
•Socket Quantity: 1
•Processor Type:
•Support AM3 6-core Thuban CPU (140W)
Chipset
•NB: RS880P
•SB: AMD SB810
PCB
•4 Layer uATX form factor 9.6in X 9.6in (24.38cm X 24.38cm)
Memory subsystem
•Socket Type: DDR III Un-buffered DIMM connector
•Socket Quantity: 4
•2 channels, 2 DIMMs per channel.
•Different colors for DIMM 0 and DIMM 1
•1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support
•1 GB to 16GB Max memory support
•Design Criteria:
•Must meet Intel Lynnfield and Clarkdale Chipset platform design guide
•Support 1.5V DIMM
System Tour
Chapter 1

2Chapter 1
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory
module
Hard disk drive
•Support up to two SATA ports
•3.5"
•Capacity and models are listed on AVLC
Optical disk drive
•Support one SATA 5.25" standard ODD
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
•Maximum ODD depth to 185mm with bezel
•Models are listed on AVLC
Graphics card
•No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot
Vedio
•AMD RS880P on die graphic solution
•Meet Microsoft Vista Premium graphic requirement
•1 HDMI port and 1 D-sub port for Consumer model
•1 D-sub port and 1 DVI-D port for Commercial model
•Need to measure VGA follow Acer SOP
Audio
•Chip : HD audio codec ALC662-VC HD codec 5.1
•Connectors support:
•Rear 3 jack follow HD audio definition (ALC662-VC)
•Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:
Audio-0002
•1 S/PDIF-out header (1*4)
•1 front panel audio header (2*5)
•1 internal speaker header (2*4)
•Add HD de-pop CKT
Serial ATA controller
•Slot Type: SATA connector
•Six SATA ports:
•4 for HDD
•2 for ODD
•Storage Type support:
•1.HDD : Support RAID 0/1/5/10
•2.Blue Ray ODD
•3.AHCI mode supported for internal SATA port

Chapter 1 3
LAN
•Controller: Realtek 8111E Gigabit Ethernet controller
•RJ-45 Back panel port with Link/Activity LEDs
USB ports
•Ports Quantity: 14 (should reserve more header for front DB)
•6 ports for rear port
•On-board: 4 2*5 headers
4 ports for front daughter board
2 ports for internal card reader
2 ports for Daughter board (Aspire M5400/M3400 only)
•Connector Pin: standard Intel FPIO pin definition
Extension slot
•Support one PCIe x 16 slot
•Support two PCIe x 1 slots
•Support one PCI slot
Rear I/O connectors
•1 PS/2 Keyboard port
•1 PS/2 Mouse port
•1 HDMI port (need certification) for consumer models
•1 D-sub port
•1 DVI-D port for commercial models
•6 USB ports
•1 RJ45 LAN port
•1 Com port for commercial models
•5.1 channel phone jack (3 audio jacks)
On-board connectors
•1 AM3 CPU socket
•4 DDR3 memory sockets
•1 PCI Express x16 slot
•2 PCI Express x1 slot
•1 PCI slots
•6 SATA2 connectors
•4 2x5-pin Intel FPIO specification USB pin connectors (follow Intel FPIO Standard Specification)
•1 2x5-pin Intel FPIO spec Microphone In/ Headphone Out pin connector
•1 1x4 S/PDIF out header (for ALC662 SKU)
•1 3-pin CPU fan connector (co-lay with 4-pin CPU fan connector)
•1 3-pin system fan connector with linear circuit
•1 24-pin + 4-pin ATX interface PS3/PS2 SPS connector
•1 2x7-pin front panel I/O header
•1 Jumper for clear CMOS
•1 on board buzzer