Acer GOM Series User manual

ACER Being Communication Inc.
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User Manual
GOM / GOP Series
Outdoor Gateway"
(March 29, 2019)

ACER Being Communication Inc.
GOM / GOP Series
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Copyright
© 2018 ACER BEING COMMUNICATION
This document is copyrighted with all rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form by any means without the written permission of ACER BEING
COMMUNICATION.
Notice
ACER BEING COMMUNICATION reserves the right to change specifications without
prior notice. While the information in this manual has been compiled with great care, it may
not be deemed an assurance of product characteristics. ACER BEING COMMUNICATION
shall be liable only to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software supplied with
this product and the use of its contents is subject to written authorization from ACER BEING
COMMUNICATION.
Trademark
The product described in this document is a licensed product of ACER BEING
COMMUNICATION
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Table of contents
GOM / GOP Series 2..................................................................................
Copyright 2............................................................................................
Notice 2................................................................................................
Trademark 2...........................................................................................
Packing list 4..........................................................................................
Attention 4............................................................................................
Product introduction 5..............................................................................
1. Product definition 5.............................................................................
2. Operation condition 6...........................................................................
3. Interface introduction 7........................................................................
4. Basic information 9..............................................................................
5. Restore factory setting 10......................................................................
6. Gateway frequency setting 11.................................................................
6.1.EU863-870MHz 11..........................................................................
6.2.US902-928MHz 11..........................................................................
6.3.AS923 12....................................................................................
6.4.AU915-928MHz 13..........................................................................
6.5.KR920-923MHz 14..........................................................................
6.6.RU864-870MHz 14..........................................................................
6.7.CN470-510MHz 15..........................................................................
7. Product dimension 16...........................................................................
8. Technical parameter 17........................................................................
9. Label 18...........................................................................................
Installation 18........................................................................................
1. SIM card installation 19.........................................................................
2. Installation of antenna 21......................................................................
3. Installation of the whole kit 21................................................................
4. Power supply instruction 22....................................................................
A) Powered by POE, as below: 22...........................................................
B) Powered by solar panel 22................................................................
Network setting 23...................................................................................
1. Routing mode of network 23...................................................................
2. Wi-Fi setting 26..................................................................................
3. Check the current network status 27.........................................................
4. Check the status of WAN(Ethernet) 28.......................................................
5. Check the network status of 4G 29...........................................................
6. Enable/disable WAN port data entry 29......................................................
Configuration/upgrade of gateway 30............................................................
1. Login 30...........................................................................................
1.1.Gateway login by WI-FI hotspot of phone/laptop 30.................................
1.2.Gateway login on computer 31..........................................................
2. Configuration of gateway 31...................................................................
2.1.Wired configuration 31....................................................................
2.2.Wireless configuration 35.................................................................
2.3.Firmware upgrade of gateway 35.......................................................
FAQ 36.................................................................................................
1. Gateway will not work after a power failure 36............................................
2. GPS unable to locating 37......................................................................
3. Nodes cannot access to the network 38.....................................................
4. LoRa signal and data rate 38..................................................................
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Packing list
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Attention
1. Gateway should be installed in the place with at least 20 degrees of depression angle to
building edges, and with at least 50cm clearance when installed at the side of a building
wall.
2. LoRa Omni directional antenna should be as far as possible from the other antennas,
and should be lower than the highest elevated point of the building.
3. The antenna should be installed vertically to the ground to achieve good effect.
4. Do the protection of lightning protection for gateway equipment, access network cable of
gateway, gateway antennas(surge arrester/lightning protector), and make sure the
antenna with the feeder to be connected to ground.
5. Using low power consumption RF coaxial cable of the feeder, as short as possible.
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6. The feeder connector of antennas should be waterproof. If the feeder connector has
been flooded for a long time, the contact resistance of the connector is increased, the line
loss of the signal line is increased, and the antenna performance will be decreased.
7. If using 4G, you should choose a place with better LTE signal; The monthly traffic plan
should be more than 6G (depending on the number of nodes).
8. When the gateway is power on, the sequence of connection is: Firstly, connect one end
of network cable to gateway, and then the other end of the network cable to POE power
source or the end of POE exchanger, otherwise, the POE power source or POE
exchanger port will be damaged.
9. If using the PC side browser, it is strongly recommended that you use Google or Firefox.
10.We suggest connecting POE splitter with backup power supply to prevent damage of the
log stored in TF card after power cut. If there is big data stored in TF card, it’ll take long
time to restore the log of the TF card after restarting the gateway, and the gateway can
work normally after you finished restoring the log of TF card.
Product introduction
1. Product definition
ACER have launched the IoT base station gateway GOM/GOP based on low power
LoRaWAN protocol, which can provide low power, mobile and safe local bidirectional
communication service for IoT devices. LoRaWAN can simplify the interconnection of
device, user and network, as well as provide standard.
GOM/GOP is designed to be used in long range star network architectures; it can
achieve message delivery between front-end device and central network server. GOM/GOP
is connected to the network server via standard IP connections while front-end devices use
single-hop wireless communication to one or many GOM/GOP gateways.
The communication between front-end devices and GOM/GOP is established by
different channels and data rate, which can be negotiated in advance. In order to save the
battery life, GOM/GOP can maximise the power saving by implementing ADR (Adaptive
Date Rate). With our IoT technology and our base station gateway GOM/GOP, users can
then have their own IoT control system to achieve customised smart services, which will be
widely applied in the fields of smart parking, smart fire-fighting, energy management, asset
tracking, smart grid, industry 4.0, smart agriculture and etc in the future.
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2. Operation condition
1) Install the gateway and make sure that it’s set up firmly;
2) Install all the antennas: 4G, WiFi, LoRa and GPS antennas;
3) make sure there is at least one way for data backhaul, Ethernet or 4G;
4) If LTE is used as the way for data backhaul, the monthly data access plan of LTE should
be greater than 4G, and the specific traffic depends on the number of nodes and will
change appropriately, and the 4G signal coverage in the place where the gateway is set
up must be good.
5) Make sure the gateway be powered by PoE or solar.
6) Configure the LoRaWAN network server, add the gateway ID to the server, and open the
UDP port of the server, allowing it to be ping (the gateway will use the server IP as the
ping diagnostic address);
7) Configure the gateway's frequency point plan in the gateway WEB page, and there are a
defaulted setting.
8) Make sure the gateway's network (whether WAN or 4G is used) is normal, and the
gateway ping server delay is no less than 100ms, and the recommendation is no less
than 50ms (PUSH_ACK can be received). If the delay is too long, and when the server
sends the data, it may miss the node RX1 receiving window of Class A.
9) In the gateway interface, you can check whether the LoRa part is working and you can
check the log of the LoRa data.
10)Operation temperature: -30℃～65℃; Operation humidity: 5%~95%; Altitude below
5,000 meters.
11)If gateway is required to support Class B, GPS must be able to locate and synchronise
normally in the place where the gateway is located (without GPS signal, gateway only
supports Class A/C, as Class B requires GPS PPS signal to be provided to SX1301).
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3. Interface introduction
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No
Name
No
Name
1
POWER indicator
2
Wi-Fi indicator
3
USB indicator
4
WAN indicator
5
LAN indicator
6
3G/4G indicator
7
SMA head port of WiFi antenna
8
SMA head port of LoRa antenna
9
SMA head port of GPS antenna
10
SMA head port of LTE antenna
11
Power indicator of SX1301 board
12
IPX port of the main antenna of 4G
module
13
48V power port
14
Solar/standby power 12V grounding port
15
Solar/standby power 12V input
port
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WAN port
17
LAN port
18
Hardware reset button
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Button to restore the factory
settings
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4. Basic information
1) LAN IP: 192.168.3.1, DHCP server is enabled by default;
2) Web page default user: root; login password: WelcomeTo2018;
3) WAN open DHCP client by default, need to connect with router;
4) 4G/LTE: Europe LTE, US 4G, support automatic dialing by default;
5) Wifi: 2.4GHz, AP mode, max transmit power:18dBm;
1) WiFi hotspot：GW5000_+the end 6 characters of gateway ID;
2) Password：gateway2018better
6) WAN and 4G network, priority in using the WAN traffic by default, 4G as a backup. When
WAN is not working, switch to 4G; Gateway needs to be able to get normal access to the
internet, network delay(ping lora.smartkit.io)less than 50ms, if using Ethernet, network
speed should be above 2M; If using 4G card, the monthly data access plan should be
above 6G(it depends on the nodes quantity)
7) The default file format of TF card: FAT32, when the rest memory less than 2G, the oldest
log files will be cleared.
8) Support foreign server, e.g. TTN;
9) Support reporting status regularly（WAN, LTE, LoRa, WiFi, TF card）
10)Support reporting LoRa configuration parameter regularly;
11)Support remote modification of LoRa parameter;
12)Support remote upgrade;
13)Support remote reboot;
14)Support remote administrator login and maintenance;
15)Support button or WEB operation to restore factory setting;
16)For security reasons, root login SSH2 and serial port have been disabled, and the
account of login SSH2 and serial port is not open to the public.
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5. Restore factory setting
If you’ve modified some parameters of gateway, and the gateway won't work properly, there
are two methods to restore factory settings.
1) 1st method: press the reset button on the main board for more than 8 seconds(short
press will restart the system) , the reset button is as below:
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2）2nd method: Login the following interface:
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Wait 1~2 minutes, then login.
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6. Gateway frequency setting
6.1. EU863-870MHz
The default frequency is as below:（8 frequencies, from 867.1MHz to 868.5MHz）：
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6.2. US902-928MHz
Frequency as below: （Default: A1B1, the red part: 8 frequencies, from 902.3 MHz to
903.7MHz）
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6.3. AS923
It consists of AS920-923MHz and AS923-925MHz, as below:
1) AS920-923MHz defaulted frequency:
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2) AS923-925MHz defaulted frequency:
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6.4. AU915-928MHz
The defaulted is: A1B1, as below:
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6.5. KR920-923MHz
The defaulted is as below:
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6.6. RU864-870MHz
The defaulted is as below:
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6.7. CN470-510MHz
The defaulted is in red part as below:
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7. Product dimension
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8. Technical parameter
Technical
parameter
CPU
Industrial level CPU
Linux system
Wireless
parameter
LoRa data rate
300bps～5.4Kbps
Ethernet
communication
rate
100Mbps
LTE
communication
rate
50Mbps
Working frequency
CN470~510MHz
EU863~870MHz;!
US902~928MHz;
AS920~925MHz;
AU915~928MHz;
KR920~923MHz;
RU864~870MHz
Max transmitted
power
25dbm
Rx sensitivity
-141dBm
Channels
9 settable channels（8 channels with the band width of 125KHz, adaptive data rate,
support spreading factor of SF7~SF12, a 250KHz/500KHz high speed channel)
Communication
interface
1xLAN ，1xWAN，"
1xWIFI，1xLTE module
Electrical
specification
Input
POE power supply with 48V input（24~48V）
Working
temperature
-30℃～65℃
Working humidity
5%～95%
Physical
parameter
IP grade
IP67
Dimension
288mm*215mm*59mm
Installation
Wall-mounted or with holding rod
Certificate
CE/FCC
Thunder protection
optional
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9. Label
Neutral label as below:
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Remark:
The “manufacturer address xxxxxx” and “importer name xxxxx, address xxxxx” shall be
provided on the product before the product into the market.
Model on label above can be replaced by other models.
Installation
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1. SIM card installation
Note: Supported LTE models as below:
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Open the SIM/TF card slot cover with a large screwdriver:
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Insert SIM card into the card slot with the chip side upwards and the notch inwards（there
are two card slots, the above one is for TF card, the below one is for SIM card）:
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