Acer Aspire 3810T Series User manual

Aspire 3810T/3810TZ Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

II
Revision History
Please refer to the table below for the updates made on Aspire 3810T/3810TZ service guide.
Date Chapter Updates

III
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

IV
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.

V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

VI

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
Operating system
Genuine Windows Vista®
NOTE: Windowsl®Vista®Capable PCs come with Windows®XP installed, and can be upgraded to
Windows®Vista®. For more information on Windows®Vista®and how to upgrade, go to:
Microsoft.com/windowsvista.
Platform and memory
Intel®Centrino®2 mobile processor technology, featuring:
zIntel®Core™ dual processor SU series*
zIntel®Core™ solo processor SU series*
zMobile Intel®GS45 Express Chipset
zIntel®Wireless WiFi Link 5100*
zIntel®Wireless WiFi Link 5150*
Intel®Pentium®mobile processor SU series*
Mobile Intel®GS45 Express Chipset
Acer InviLink™ Nplify™ 802.11b/g/Draft-N*
System memory
Dual-Channel SDRAM support
Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*
Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules*
Display and graphics
16:9 aspect ratio
13.3" HD 1366 x 768
Graphics
Mobile Intel®GS45 Express Chipset
Audio
High-definition audio support
S/PDIF (Sony/Philips Digital Interface) support for digital speakers
MS-Sound compatible
Built-in stereo microphones
System Specifications
Chapter 1

2Chapter 1
Storage subsystem
2.5" hard disk drive/ solid state drive
5-in-1 card reader
Communication
Integrated Acer Crystal Eye webcam*
Wi-Fi/WiMAX: Intel®Wireless WiFi Link 5150*
WWAN:
zUMTS/HSPA at 900 MHz/2100 MHz and quadband GSM/GPRS/EDGE (850/900/1800/1900 MHz)*
zUMTS/HSPA at 850 MHz/900 MHz/1900 MHz/ 2100 MHz and quad-band GSM/GPRS/EDGE (850/
900/1800/1900 MHz)*
WLAN:
zIntel®Wireless WiFi Link 5100*
zAcer InviLink™ Nplify™ 802.11b/g/Draft-N*
WPAN: Bluetooth®2.0+Enhanced Data Rate (EDR)*
LAN: Gigabit Ethernet; Wake-on-LAN ready
Privacy control
BIOS user, supervisor, HDD passwords
Kensington lock slot
Dimensions and weight
322 (W) x 228 (D) x 23.4/28.9 (H) mm
1.6 kg (3.5lbs.) with 6-cell battery pack
Power subsystem
ACPI 3.0
62.16 W 5600 mAh
3-pin 65 W AC adapter
ENERGY STAR®*
Special keys and controls
86-/87-/91-key keyboard
Touchpad pointing device
I/O Ports
5-in-1 card reader (SD/MMC/MS/MS PRO/xD))
USB 2.0 port
HDMI™ port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jack with S/PDIF support
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter

Chapter 1 3
Environment
Temperature:
zoperating: 5°C to 35°C
zNon-operating: -20°C to 65°C
Humidity (non-condensing):
zoperating: 20%~80%
zNon-operating: 20%~80%
NOTE: "*" only for certain models.

4Chapter 1
System Block Diagram

Chapter 1 5
Board Layout
Top View
Aspire 3810T/3810TZ M/B layout and connector location
TOP view
No. Name Description
1 CN1 CCD cable CNTR
2 CN2 MMB cable CNTR
3 CN3 LVDS cable CNTR
4 CN4 Keyboard CNTR
5 CN5 Touch Pad FFC CNTR
6 CN6 SSD cable CNTR
7 CN7 Card reader CNTR
8 CN8 BT cable CNTR
9 CN15 Fan cable CNTR
10 CN21 Audio board CNTR

6Chapter 1
Bottom View
Bottom view
No. Name Description
11 CN9 Battery CNTR
12 CN10 PCI-E socket
13 CN11 SIM card socket
14 CN12 PCI-E socket
15 CN13 Power cable CNTR
16 CN14 LVDS cable CNTR
17 CN16 DIMM socket
18 CN17 DIMM socket
19 CN19 HDD socket
20 CN20 USB board CNTR
21 U18 South Bridge
22 U14 North Bridge

Chapter 1 7
Your Acer Notebook tour
After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new
Acer notebook.
Top View
No. Icon Item Description
1 Acer Crystal Eye
webcam
Web camera for video communication.
2 Microphone Internal microphone for sound recording.
3 Display screen Also called Liquid-Crystal Display (LCD), displays
computer output (Configuration may vary by models).
4 Power button /
indicator
Turns the computer on and off. / Indicates the
computer's power status.
5 Keyboard For entering data into your computer.
6 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.

8Chapter 1
Closed Front View
7 Click buttons (left
and right)
The left and right buttons function like the left and right
mouse buttons.
8 Palmrest Comfortable support area for your hands when you
use the computer.
9 Touchpad toggle Turns the internal touchpad on and off.
10 Communication key Enables / disables the WLAN / 3G function.
Backup key Launches Acer Backup Management for three-step
data backup.
Acer PowerSmart
key
Puts your computer into power-saving mode.
HDD Indicates when the hard disk drive is active.
11 Speakers Left and right speakers deliver stereo audio output.
No. Icon Item Description
1 Battery Indicates the computer's battery status.
1. Charging: The light shows amber when the battery
is charging.
2. Fully charged: The light shows blue when in AC
mode.
No. Icon Item Description

Chapter 1 9
Rear view
Left View
No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
No. Icon Item Description
1 DC-in jack Connects to an AC adapter.
2 External display
(VGA) port
Connects to a display device (e.g., external monitor,
LCD projector).
3 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
4 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB
camera).
5 Microphone-in jack Accepts input from external microphones.
Headphones/
speaker/line-out jack
with S/PDIF support
Connects to audio line-out devices (e.g., speakers,
headphones).

10 Chapter 1
Right View
No. Icon Item Description
1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick PRO (MS PRO),
xD-Picture Card (xD).
NOTE: Push to remove/install the card. Only one card
can operate at any given time.
2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB
camera).
3 HDMI HDMI port Supports high definition digital video connections.
4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based
network.
5 Kensington lock slot Connects to a Kensington-compatible computer
security lock.
NOTE: Wrap the computer security lock cable around
an immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and turn
the key to secure the lock. Some keyless models are
also available.

Chapter 1 11
Base view
No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
2 Battery lock Locks the battery in position.
3 Memory
compartment
Houses the computer's main memory.
4 Hard disk bay Houses the computer's hard disk (secured with
screws).
5 Ventilation slots and
cooling fan
Enable the computer to stay cool, even after
prolonged use.
NOTE: Do not cover or obstruct the opening of the
fan.
6 Battery release latch Releases the battery for removal.

12 Chapter 1
Touchpad Basics
The following teaches you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor.
Press the left (1) and right (3) buttons located beneath the touchpad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.
NOTE: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger
movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase
the touchpad’s responsiveness.
Function Left Button (1) Right Button (3) Main touchpad (2) Center button (4)
Execute Quickly click
twice.
Tap twice (at the
same speed as
double-clicking a
mouse button).
Click once, turns
the internal
touchpad on and
off.
Select Click once. Tap once.
Drag Click and hold,
then use finger
on the touchpad
to drag the
cursor.
Tap twice (at the
same speed as
double-clicking a
mouse button);
rest your finger
on the touchpad
on the second
tap and drag the
cursor.
Access context
menu
Click once.

Chapter 1 13
Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the separate keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and
/). Use this mode when you need to do a lot of numeric data entry.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down when you
press the up or down arrow keys respectively. Scroll Lock does not work
with some applications.

14 Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows
key
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
<>:Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a
network domain)
< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< > + <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center
< > + <BREAK>: Display the System Properties dialog box
< > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using
Windows Flip 3-D
< > + <SPACEBAR>: Bring all gadgets to the front and select Windows
Sidebar
<CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs
on the taskbar by using Windows Flip 3-D
NOTE: Depending on your edition of Windows Vista or Windows XP, some
shortcuts may not function as described.
Application
key
This key has the same effect as clicking the right mouse button; it opens
the application's context menu.