Acer AH501S User manual

Acer Mixed Reality Headset
Quick Start Guide
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Overviews
AH501S
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1Strap hinge 6Headphone (right)
2Optical sensors 7HDMI / USB cable
3Power indicator 8Kensington lock slot
4Speaker 9Headphone (left)
5Display lenses
English

10 Optical portion release latch 15 Headstrap adjusting knob
11 Microphone 16 Headphone (left)
12 Headphone jack 17 Headset clips and hinges
13 IPD adjusting knob 18 Volume adjusting knob
14 Cable management grooves 19 Headphone (right)
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AH501P
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1Velcro strap 6Cable organizer
2Power indicator 7Headphone (right)
3Optical sensors 8HDMI / USB cable
4Speaker 9Kensington lock slot
5Display lenses 10 Headphone (left)

11 IPD adjusting knob 16 Headstrap adjusting knob
12 Optical portion release latch 17 Headphone (left)
13 Microphone 18 Headset clips and hinges
14 Headphone jack 19 Volume adjusting knob
15 Cable organizer 20 Headphone (right)
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Getting started
Note: The headset requires Windows RS4
Update and an internet connection to
download updates.
Connecting your headset
Connect the HDMI and USB connectors to
your computer.
1. After a short delay, the setup app will
start automatically.
2. Follow the instructions.
Set up includes a hardware compatibility
check, connecting your controllers, and
optionally setting the boundaries of your
room (if you plan to walk while using the
headset).
If you need some help, select Get help in
the bottom-left corner.
Note: Do not wear the headset until you
have finished the set up process.
Set up your controllers
After finishing setting up your headset, you
will see the Mixed Reality Portal window.
Refer to the Controller Quick Start Guide to
turn on your controller. The headset and the
controller will be paired automatically. Or you
can set up the controllers with your computer
by going to Windows Settings > Devices >
Add Bluetooth or other devices >
Bluetooth, then following the instructions in
Controller Quick Start Guide.
Note: Connections depend on the type of
controller, please check the Controller
Quick Start Guide.
After setting up your controllers, choose how
you will use your headset (with or without a
boundary) and follow the instructions.
Assembling your headphones
To use headphones that come with the
package, please follow the assembling
instructions and connect them to the
headphone jack before starting the tutorial.
Note: Headphones are recommended for a
fully immersive experience.
1. The headphone with a volume adjusting
wheel is for your left ear. Align the clip on
the headphone first with the mark on the
headstrap lower edge then the upper
one. Push them together until you hear a
click. Repeat to the other side.
2. Plug in the headphone jack.

3. To make it easier to put on the headset,
please pinch at the clip on the top of
each headphones to extend them until
you feel them click into place.
4. Put on the headset and adjust the
headstrap by turning the knob at the
back of your head until you feel it is
secured comfortably. Fit the headphone
against your ears.
Complete the tutorial
The tutorial will instruct you on how to use
the headset and controllers.
Acer IPD Meter and IPD Indicator
For the optimal user experience, please
download the Acer IPD Meter and Acer IPD
Indicator for your computer and
smartphone. With these two apps you can
measure your interpupillary distance (IPD)
by following the instructions on the screens.
To adjust the headset to fit your IPD
measured by the IPD meter, please turn the
knob at the bottom of the headset. IPD
Indicator will pop-up on the screen and
display the current IPD setting of the device.

Important Healthy and Safety Information
Carefully read the following warnings and information before
use of the product and follow all product safety and operating
instructions. Failure to follow these instructions may cause
injury and damage to your body, equipment and property.
[Warning] Be safe to use this product
• Consult your doctor before using the product if you have
pre-existing serious medical conditions (such as a heart
ailment), conditions that affect your ability to safely
perform physical activities, psychiatric conditions (such as
anxiety disorders or post-traumatic stress disorder), or if
you are pregnant or elderly.
• Do not use the product if you are sick, fatigued, under the
influence of intoxicants/drugs, or are not feeling generally
well, as it may exacerbate your condition.
• A comfortable virtual reality experience requires an
unimpaired sense of motion and balance. Do not use this
device when you are tired, need sleep, are under the
influence of alcohol or drugs, are hung-over, have
digestive problems, are under emotional stress or anxiety,
or are suffering from cold, flu, headaches, migraines, or
earaches, as this can increase your susceptibility to
adverse symptoms.
• Do not handle sharp or otherwise dangerous objects
while using this device. Never wear the device in
situations that require attention, such as walking,
bicycling, or driving.
• Do not use this device while in a moving vehicle such as a
car, bus, or train, as this can increase your susceptibility
to adverse symptoms.
[Warning] Children
• Adults should make sure children (age 6 and older) use
the headset in accordance with these health and safety
warnings and instructions and only with age appropriate
content. Adults should monitor children who are using or
have used the headset for any of the symptoms in these
instructions, and should limit the time children spend
using the headset and ensure they take frequent breaks
during use. Prolonged use should be avoided, as this
could negatively impact hand-eye coordination, balance
and multi-tasking ability. Adults should monitor children
closely during and after use of the headset for any
decrease in these abilities.
• Do not leave the product within the reach of young
children or allow them to use or play with it. They can hurt
themselves or others, or damage the product.
• The product may contain small parts with sharp edges
that may cause an injury or which could become
detached and create a choking hazard for young children.
Consult your doctor immediately if any parts of the
product or accessories are swallowed.
[Warning] Seizures:
Some people (about 1/4000) may have severe dizziness,
seizures, eye or muscles twitching or blackouts triggered by
light flashes or patterns, and this may occur while they are
watching TV, playing video games or experiencing virtual reality,
even if they have never had a seizure or blackout before, or
have no history of seizures or epilepsy. Such seizures are more
common in children and young people under the age of 20.
Anyone who experiences any of these symptoms should
discontinue use of the headset and see a doctor. Anyone who
previously has had a seizure, loss of awareness, or other
symptom linked to an epileptic condition should see a doctor
before using the headset.
To reduce the likelihood of a seizure, do not use the product if
you are tired or need sleep.
[Use only in a safe environment]
While wearing the product's headset you are blind to the world
around you. The image displayed in the headset will not match
the real world. Always use the product in a clear and safe area.
Do not rely on the product's chaperone system for protection.
Do not use near stairways, large windows, heat sources, or
outdoors. Clear the play area of people, furniture, and other
things that may be obstacles or block you from freely moving
around. For example, if a pet comes into the room while you are
using the product, you likely will not be aware of the pet's
presence and you could trip over your pet while moving in the
virtual reality environment.
• Be Aware of the Cable and Connections
Keep in mind the location of the cable and connections
running from the headset so that you are not likely to trip
over or pull on them while moving around or walking
around the play area. Move your feet slowly and carefully
to avoid tripping, including on the cable. Make sure to
maintain good footing. Tripping over the cable or
contacting obstacles could cause injury or damage.
• Take Care of the Controllers
While using the hand controllers, always check that you
have sufficient overhead and surrounding clearance to
allow you to fully extend your arms outward and upwards.
Hitting persons or objects may cause injury or damage.
Hold the controllers firmly and always use the wrist
straps. If released while using, it may cause injury or
damage.
• It is recommended that the product be used only while
under the supervision of another person who is ready to
warn of hazards that may arise while the product is being
used. Examples of hazards that could arise include, but
are not limited to, tangling of a cable in a manner that
presents a tripping hazard, pets entering the area where
the product is being used, and the user walking too close
to a wall or another hazard).
Use Only In A Safe Environment
The headset produces an immersive virtual reality experience
that distracts you from and completely blocks your view of your
actual surroundings.
• Always be aware of your surroundings before
beginning use and while using the headset. Use
caution to avoid injury.
• Use of the headset may cause loss of balance.
• Remember that the objects you see in the virtual
environment do not exist in the real environment, so don’t
sit or stand on them or use them for support.
• Remain seated unless your game or content experience
requires standing.

• Serious injuries can occur from tripping, running into or
striking walls, furniture or other objects, so clear an area
for safe use before using the headset.
• Take special care to ensure that you are not near other
people, objects, stairs, balconies, open doorways,
windows, furniture, open flames, ceiling fans or light
fixtures or other items that you can bump into or knock
down when using - or immediately after using - the
headset.
• Remove any tripping hazards from the area before using
the headset.
• Remember that while using the headset you may be
unaware that people and pets may enter your immediate
area.
[Warning] Interference with medical devices
The product contains magnets or components that emit radio
waves, which could affect the operation of nearby electronics,
including cardiac pacemakers, hearing aids and defibrillators. If
you have a pacemaker or other implanted medical device, do
not use the headset without first consulting your doctor or the
manufacturer of your medical device. Maintain a safe distance
between the product and your medical devices, and stop using
if you observe a persistent interference with your medical
device.
• Do not use your device in a hospital, on an aircraft, or in
any automobile that can be affected by radio frequencies.
Doing so may cause malfunctions of equipment and may
result in injury or damage to property.
[Precaution when using this device]
• Make sure the headset and sensor cables are not
choking or tripping hazards.
• Take at least a 10-to-15 minute break every 30 minutes,
even if you don't think you need it. Each person is
different, so take more frequent and longer breaks if you
feel discomfort. You should decide what works best.
• Ease into the use of this device to allow your body to
adjust. Use the device for only a few minutes at a time at
first, and only increase the amount of time using this
device gradually as you grow accustomed to virtual
reality. Looking around when first entering virtual reality
can help you adjust to any small differences between your
real-world movements and the resulting virtual reality
experience.
• Make sure this device is level and secured comfortably on
your head, and make sure that you see a single, clear
image.
• Keep the product away from excessive moisture and
extreme temperatures. Do not leave the product in places
such as on a car dashboard, window sill, or behind a
glass that is exposed to direct sunlight or strong
ultraviolet light for extended periods of time. The headset
contains lenses which may focus and intensify bright light
sources, causing damage to the hardware.
• Do not use the device if errors occur. Continued use of
the device after errors occur may result in discomfort or
personal injury.
• If you are allergic to the paint or metal parts on the device,
you may experience itching, eczema, or swelling of the
skin. If this happens, stop using the device and consult
your physician.
[Warning] Loss of hearing
• Do not use the earphones at a high volume for prolonged
periods of time, or permanent hearing loss may occur.
• Listening to sound at high volumes can cause irreparable
damage to your hearing. Background noise, as well as
continued exposure to high volume levels, can make
sounds seem quieter than they actually are. Due to the
immersive nature of the virtual reality experience, do not
use the headset with the sound at a high volume so that
you can maintain awareness of your surroundings and
reduce the risk of hearing damage.
• Protect your hearing and ears when using a headset.
- Always turn the volume down before plugging the
earphones into an audio source, and use only the
minimum volume setting necessary to hear music.
- Ensure the headset cable is not twisted around nearby
objects.
[Warning] Discomfort
• Immediately stop using the headset if any of the following
symptoms are experienced: seizures; loss of awareness;
eye strain; eye or muscle twitching; involuntary
movements; altered, blurred, or double vision or other
visual abnormalities; dizziness; disorientation; impaired
balance; impaired hand-eye coordination; excessive
sweating; increased salivation; nausea; light-
headedness; discomfort or pain in the head or eyes;
drowsiness; fatigue; or any symptoms similar to motion
sickness.
• Just as with the symptoms people can experience after
they disembark a cruise ship, symptoms of virtual reality
exposure can persist and become more apparent hours
after use. These post-use symptoms can include the
symptom above, as well as excessive drowsiness and
decreased ability to multi-task. These symptoms may put
you at an increased risk of injury when engaging in
normal activities in the real world.
• Do not drive, operate machinery, cutting, cook or engage
in other visually or physically demanding activities that
have potentially serious consequences (i.e., activities in
which experiencing any symptoms could lead to death,
personal injury or damage to property), or other activities
that require unimpaired balance and hand-eye
coordination (such as playing sports or riding a bicycle,
skiing, swimming, skating, etc.) until you have fully
recovered from any symptoms.
• Do not use the headset until all symptoms have
completely subsided for several hours. Make sure you
have properly configured the headset before resuming
use.
• Be mindful of the type of content that you were using prior
to the onset of any symptoms because you may be more
prone to symptoms based upon the content being used
• See a doctor if you have serious and/or persistent
symptoms.
[Warning] Repetitive Stress Injuries
• Operate the product in a comfortable posture. Do not grip
the product too tightly. Press the buttons lightly. If you

have tingling, numbness, stiffness, throbbing, or other
discomfort, immediately stop using the product and
consult your doctor.
• Prolonged use of this device and input devices (e.g., s)
can make your muscles, joints, or skin hurt. If any part of
your body becomes tired or sore while playing, or if you
feel symptoms such as tingling, numbness, burning, or
stiffness, stop and rest for several hours before playing
again. If you continue to have any of the above symptoms
or other discomfort during or after play, stop using this
device and consult a physician.
[Physical and Psychological Effects]
Content viewed using the product can be intense, immersive,
and appear very life-like and may cause your brain and body to
react accordingly. Certain types of content (e.g. violent, scary,
emotional, or adrenaline-based content) could trigger increased
heart rate, spikes in blood pressure, panic attacks, anxiety,
PTSD, fainting, and other adverse effects. If you have a history
of negative physical or psychological reactions to certain real
life circumstances, avoid using the product to view similar
content. Similarly, it is important to remember that simulated
objects, such as furniture, that may be encountered while using
the product do not exist in the real world, and injuries may result
when interacting with those simulated objects as if they were
real, for example, by attempting to sit down on a virtual chair.
[Avoid Overuse]
Prolonged, uninterrupted use of the product should be avoided.
It may negatively impact hand-eye coordination, balance, and/
or cause other negative effects. While using the product
frequently and for prolonged periods of time, you may
experience tiredness or soreness in your muscles, joints, or
other body parts. Take regular breaks from using the product.
The length and frequency of necessary breaks may vary from
person to person.
[General precautions]
• Protect the product and use only approved accessories.
Non-approved product or accessories may cause injury
and damage.
• Use the device for its intended purpose only.
• Do not paint the product or its accessories.
• Avoid using the product after a dramatic change in
temperature.
- NOTICE: When taking the product from low-
temperature conditions into a warmer environment or
from high-temperature conditions into a cooler
environment, allow the product to acclimate to room
temperature before turning on power.
• Do not share the headset with persons with contagious
conditions, infections or diseases, particularly of the eyes,
skin or scalp. The headset should be cleaned between
each use with skin-friendly non-alcoholic antibacterial
wipes and with a dry micro fiber cloth for the lenses.
• The headset is worn next to your skin and scalp. Stop
using the headset if you notice swelling, itchiness, skin
irritation or other skin reactions. If symptoms persist,
contact a doctor.
• Do not drop or cause an impact to the device.
• Do not use or store your device in areas with high
concentrations of dust or airborne materials. Dust or
foreign materials can cause your device to malfunction.
• Do not allow the device's connector to contact
conductors, such as liquid, dust, metal filings, and pencil
leads. Contact with conductors may cause a short circuit
or corrosion at the connector and result in explosion, fire,
or damage to the device.
• Do not bite or suck the device. Children or animals can
choke on small parts.
• Do not insert the device or supplied accessories into the
eyes, ears, or mouth.
• Do not expose the device to heavy smoke or fumes.
• Keep the product dry, humidity and liquids may damage
the parts or short electronic circuits.
• Do not store your device in very hot or very cold areas.
We recommend you use your device at temperatures
from 0° C to 35° C.
• Do not use this product if it is cracked, broken, or its cable
is damaged or wire is exposed.
• Do not attempt to disassemble, modify, or repair this
product by yourself, repairs should be made by an
authorized service agent.
• When cleaning your device, mind the following:
- Unplug the product from its power source before
cleaning. Use a damp cloth for cleaning, but NEVER
use water to clean the product.
- Wipe the device and its lens with a clean, soft cloth or a
cotton swab.
- Do not use chemicals or detergents. Doing so may
discolor or corrode the outside of the device.
- Do not wash the foam cushioning. Doing so may cause
the foam cushioning to deteriorate.
Environment
Temperature
• Operating: 5 °C to 35 °C
• Non-operating: -20 °C to 60 °C
Humidity (non-condensing)
• Operating: 20% to 80%
• Non-operating: 20% to 60%
Additional important regulatory information for your
health and safety
You can download more information from the Acer support
website by going to: http://go.acer.com/?id=17883
The using distance of the product
The shortest distance between the antenna and the face is 36.4
mm when the user wears the VR.

Federal Communications Commission
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that changes or modifications not expressly
approved by the part responsible for compliance could void the user’s
authority to operate the equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
2. For body worn operation, this device has been tested and meets
FCC RF exposure guidelines. When used with an accessory that
contains metal may not ensure compliance with FCC RF exposure
guidelines.
This device contains licence-exempt transmitter(s)/receiver(s) that
comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following
two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference
that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent
appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes :
1. l'appareil ne doit pas produire de brouillage, et, and
2. l'utilisateur de l'appareil doit accepter tout brouillage
radioelectrique subi, meme si le brouillage est susceptible d'en
compromettre le fonctionnement.
RF Radiation Exposure Statement:
For body worn operation, this device has been tested and meets RF
exposure guidelines when used with an accessory that contains no
metal. Use of other accessories may not ensure compliance with RF
exposure guidelines.
Déclaration d'exposition aux radiations RF:
Pour le fonctionnement du corps, ce téléphone a été testé et répond
aux directives d'exposition RF lorsqu'il est utilisé avec un accessoire
qui ne contient pas de métal. Utilisation d'autres accessoires peut ne
pas assurer le respect des directives d'exposition RF.
The following local Manufacturer / Importer is responsible for this
declaration:
Disposal instructions
Do not throw this electronic device into the trash when
discarding. Tominimize pollution and ensure utmost
protection of the global environment, please recycle.
For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
www.acer-group.com/public/Sustainability
Product: Head-mounted display
Brand: acer
Regulatory model number H8001
Sku name AH501* (* is "0-9", "a-z", "A-Z", "-" or
blank)
Name of responsible party: Acer America Corporation
Address of responsible party: 333 West San Carlos St., Suite 1500
San Jose, CA 95110, U. S. A.
Contact person: Acer Representative
Phone no.: 1-254-298-4000
Fax no.: 1-254-298-4147
October 31, 2018

This product must be used in strict accordance with the regulations
and constraints in the country of use. For further information, contact
the local office in the country of use. Please see https://europa.eu/
european-union/about-eu/countries_en for the latest country list.
The device is restricted to indoor use only when operating in the 5120
to 5350 Mhz frequency range.
This device meets the EU requirements on the limitation of exposure
of the general public to electromagnetic fields by way of health
protection. The limits are part of extensive recommendations for the
protection of the general public. These recommendations have been
developed and checked by independent scientific organizations
through regular and thorough evaluations of scientific studies. The
unit of measurement for the European Council's recommended limit
for mobile devices is the "Specific Absorption Rate" (SAR), and the
SAR limit is 2.0 W/kg averaged over 10 grams of body tissue. It
meets the requirements of the International Commission on Non-
Ionizing Radiation Protection (ICNIRP).
For body worn operation, this device has been tested and meets the
ICNIRP exposure guidelines and the European Standard, for use with
dedicated accessories. Use of other accessories which contain
metals may not ensure compliance with ICNIRP exposure guidelines.
This equipment complies with the essential requirements of the
European Union directive 2014/53/EU. See Statements of European
Union Compliance, and more details refer to the attached Declaration
of Conformity.
EU Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
Contact Person: Mr. RU Jan, e-mail:[e-mail]
And,
Acer Italy s.r.l
Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: [phone], Fax: [phone]
www.acer.it
Product: Head-mounted display
Trade Name: acer
Regulatory model number: H8001
Sku name: AH501*(* is “0-9”, “a-z”, “A-Z”, “-“, or blank)
We, Acer Incorporated, hereby declare under our sole responsibility
that the product described above is in conformity with the relevant
Union harmonization legislation as following harmonized standards
and/or other relevant standards have been applied:
Electromagnetic compatibility (Directive 2014/30/EU)
• EN 55032:2015+AC:2016-07 Class B
• EN 61000-3-2:2014 Class D
• EN 61000-3-3:2013
• EN 55024: 2010+A1:2015
• EN 301 489-1 V2.1.1
• EN 301 489-17 V3.1.1
Radio frequency spectrum usage (Directive 2014/53/EU)
• EN 300 328 V2.1.1
Healthy and Safety (Directive 2014/35/EU)
• EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
• EN 62479:2010
RoHS (Directive 2011/65/EU)
• EN 50581:2012
Operation frequency and radio-frequency power are listed as below:
2402-2480MHz < 10 dBm
Year to begin affixing CE marking 2018.
RU Jan / Sr. Manager
Acer Inc. (Taipei, Taiwan)
09,18, 2018
Date

acer.com
*NC.R0511.000*
NC.R0511.000