Acon ON-CALL PRO User manual

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Thank you for choosing the On Call®Pro Blood Glucose Monitoring
System. The System will provide accurate blood glucose results in just a few
simple steps.
The On Call®Pro Blood Glucose Monitoring System uses an electrochemical
enzymatic assay for the quantitative detection of glucose in fresh capillary
whole blood from the fingertip, forearm or palm. It is intended for multiple
patient use by health care professionals in health care facilities as an aid to
monitoring the effectiveness of diabetes control programs. It should not be
used for the diagnosis of or screening for diabetes. Moreover, alternative Site
Testing (AST) should not be used to calibrate continuous glucose monitors
(CGMs) nor for use in insulin dose calculations.
To ensure accurate results from the On Call®Pro Blood Glucose Monitoring
System, please follow these guidelines:
• Use only On Call®Pro Blood Glucose Test Strips with the On Call®Pro
Blood Glucose Meter.
• For in vitro diagnostic use only.
• Test only fresh capillary whole blood samples with the On Call®Pro Blood
Glucose Test Strips and meter.
• For use with single-use auto-disabling safety lancets.
• Not intended for use on neonates.
• Not for use on critically ill patients, patients in shock, severely dehydrated
patients or hyperosmolar patients (with or without ketosis).
Following the instructions outlined in this User’s Manual, you will be able
to use the On Call®Pro Blood Glucose Monitoring System to monitor your
patients’ blood glucose and better manage their diabetes.
Blood Glucose Monitoring System

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Specifications
Feature Specification
Measurement Range 20 - 600mg/dL
Result Calibration Plasma-equivalent, calibrated
by using YSI (Model 2300 STAT
PLUS) Glucose Analyzer reference
instrument, which is traceable to
NIST reference standard.
Sample Fresh capillary whole blood
Minimum Sample Size 0.4 μL
Test Time 4 seconds
On/Off Source One (1) CR 2032 3.0 V coin
cell battery
Battery Life 1,000 tests for glucose testing
(not considering data transfer)
Glucose Units of Measure The meter is preset to mg/dL
when sold in the United States.
Memory Up to 300 records with time
and date
Automatic Shutoff 2 minutes after last action
Meter Size 85.0 mm × 49.0 mm × 16.4 mm
Display Size 35.0 mm × 32.0 mm
Weight 50.0 g (with battery installed)
Operating Temperature 41 - 113 ºF (5 - 45 ºC)
Operating Relative Humidity 10 - 90% (non-condensing)
Hematocrit Range 30 - 55%
Data Port 9600 baud, 8 data bits, 1 stop bit,
no parity
Contact Technical Support at 1-800-838-9502
24 hours a day, 7 days a week.

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Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . . 2
On Call®Pro Blood Glucose Meter . . . . . . . . . . . . . . . . . . . 4
Meter Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
On Call®Pro Blood Glucose Test Strips . . . . . . . . . . . . . . . . 8
On Call®Pro Glucose Control Solution . . . . . . . . . . . . . . . . . 11
Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Meter Setup before Testing . . . . . . . . . . . . . . . . . . . . . . . . .14
Performing the Quality Control Test . . . . . . . . . . . . . . . . . . . .19
Testing Blood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Step 1 – Getting a Drop of Blood . . . . . . . . . . . . . . . . . . . .23
Step 2 – Testing Blood Glucose. . . . . . . . . . . . . . . . . . . . . 27
“HI” and “LO” Messages. . . . . . . . . . . . . . . . . . . . . . . . . 29
“Hypo” and “Hyper” Messages . . . . . . . . . . . . . . . . . . . . .30
“Ketone?” Message . . . . . . . . . . . . . . . . . . . . . . . . . . .31
“Ctl” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the Meter Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Viewing Stored Records. . . . . . . . . . . . . . . . . . . . . . . . . 33
Clearing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transferring Records . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . .36
Cleaning and Disinfection . . . . . . . . . . . . . . . . . . . . . . . . 37
Suggested Testing Times and Target Goals . . . . . . . . . . . . . . . 40
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Table of Contents

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Before testing, read the instructions carefully. Learn about all the
components of the On Call®Pro Blood Glucose Monitoring System.
Because the On Call®Pro is configured as a meter-only kit, you will need to
purchase some additional components of the system such as On Call®Pro
Control Solution, OptiLance™Safety Lancets or On Call®Pro Test Strips
separately (please contact your local distributor or Customer Support at
1-800-838-9502). Please check the list of contents on the outer box for
details on which components are included with the meter.
Getting Started
On Call®Pro
Blood Glucose Meter
On Call®Pro
Blood Glucose Test Strips
On Call®Pro
Glucose Control Solution
OptiLance™Safety Lancet

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Component Descriptions
1. On Call®Pro Blood Glucose Meter: Reads the test strips and displays
the blood glucose level.
2. On Call®Pro Blood Glucose Test Strips: Equipped with a chemical
reagent system. They measure the glucose concentration in blood when
inserted into the meter. On Call®Pro Blood Glucose Test Strips are sold
separately. Please contact your local distributor or Customer Support at
1-800-838-9502.
3. OptiLance™Safety Lancets: Single-use, auto-disabling Safety Lancets
are used to obtain blood samples. Discard Safety Lancets properly after
a single use. Please contact your local distributor or Customer Support at
1-800-838-9502 for supplies of OptiLance™Safety Lancets. Or you can
consult with a physician or other healthcare professional at your institution
to obtain commercially available single-use auto-disabling safety lancets.
4. On Call®Pro Glucose Control Solution: Confirms that the blood
glucose monitoring system is properly working. Use this solution in place
of a blood sample to check the test strips and meter for a pre-calibrated
reading. Three levels of control solution are included in the On Call®Pro
Glucose Control Solution kit (sold separately). Control Solution 1 is all
you will need most of the time, but you should consult the policies of your
institution. Additional testing may be performed with Control Solution 0
and Control Solution 2 if you think your meter and test strips are not
working properly. Please contact your local distributor or Customer
Support at 1-800-838-9502 to order the On Call®Pro Glucose Control
Solution kit.
5. On Call®Pro User’s Manual: Provides detailed instructions on using the
blood glucose monitoring system.
6. On Call®Pro Warranty Card: Should be completed and returned to the
Warranty Center. Qualifies the meter for a 3-year warranty.

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Note: Important Safety Instructions
1. All parts of the kit are considered bio-hazardous. They can
potentially transmit infectious diseases, even after you have
performed cleaning and disinfection. Please follow proper
precautions when handling the meter.
2. It may potentially cause Bloodborne Pathogens Transmission
between patients and healthcare professionals. For more
information, please refer to “Guideline for Isolation Precautions:
Preventing Transmission of Infectious Agents in Healthcare
Settings 2007” at the Centers for Disease Control website,
http://www.cdc.gov/hicpac/2007ip/ 2007isolationprecautions.html.
3. The meter should be disinfected after use on each patient.
This Blood Glucose Monitoring System may only be used for
testing multiple patients when Standard Precautions and the
manufacturer’s disinfection procedures are followed.
4. Only single use, auto-disabling safety lancets should be used
with this meter.

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On Call®Pro Blood Glucose Meter
The meter reads the test strips and displays the blood glucose concentration.
Use these diagrams to become familiar with all the parts of the meter.
Strip Port
Liquid Crystal
Display (LCD)
Right (u) Button
Strip Ejector
Battery Cover
Left (u) Button
Data Port

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Liquid Crystal Display (LCD): Shows the test results. Helps you through
the testing process.
Left (◄) Button: Recalls previous test results from the meter memory and
performs other menu selection functions.
Right (►) Button: Selects meter settings and performs other menu
selection functions.
Strip Port: Test strips are inserted into this area to perform a test.
Strip Ejector: Slide the ejector forward to discard the used test strip.
Note: Dispose of blood samples and materials with care. Treat all blood
samples as if they are infectious materials. Follow proper precautions and
the guidelines of your institution. Obey all local regulations when disposing of
blood samples and materials.
Battery Cover: Remove the battery cover to install one CR 2032 coin
cell battery.
Data Port: Sends information to a computer via an optional data transfer
cable. Allows you to view, analyze and print stored data in the meter. The
data transfer cable is available for order as an optional add-on.

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Meter Display
Test Result Area: Indicates test result.
Blood Drop / Strip Symbol: Wait for the Blood Drop / Strip Symbol to appear
before applying the sample. These two symbols appear at the same time.
Control Solution Symbol: Indicates a control test result. A pound sign (#) will
also be displayed when control solution symbol appears.
MEM: Shows a test result stored in memory.
Ketone?: Appears when the blood glucose concentration is above 300 mg/dL.
This simply suggests that a ketone test is recommended. Follow your
institution’s procedures for ketone testing.
Note: This symbol does not mean that the system has detected ketones.
It recommends that a ketone test should be taken.
Hypo Symbol: Appears when the blood glucose concentration is below the
“Hypoglycemia” (low blood sugar) target level that you have set.
Hyper Symbol: Appears when the blood glucose concentration is above the
“Hyperglycemia” (high blood sugar) target level that you have set.
Measurement Unit: Only mg/dL will be displayed on the meter. It cannot
be adjusted.
Battery Symbol: Warns when you should replace the battery.
After Meal Symbol: Appears when after-meal test results are displayed.
Before Meal Symbol: Appears when before-meal test results are displayed.
Test Reminder Symbol: Appears when reminding you to test blood glucose.
Pound Sign (#): Appears with the control solution test result or when you mark
an invalid result to prevent it from being included in the average.
Month Day MinutesHour
Test Result
Area
Blood Drop/
Strip Symbol
Control Solution
Symbol
Hypo SymbolKetoneMemory
Test Reminder Symbol
Pound Sign (#)
After Meal Symbol
Battery Symbol
Measurement Unit
Hyper Symbol
Before Meal Symbol