ADDER ADDERView CCS-MV4228 User manual

ADDERView®CCS-MV4228
User Guide
Experts in
Connectivity
Solutions
KVM Switching
Solutions

INSTALLATION
1
CONFIGURATIONOPERATION
FURTHER
INFORMATION
INDEX
Introduction
Welcome................................................................................................................2
Technical specications .......................................................................................3
Supplied items.......................................................................................................4
Optional extras.....................................................................................................5
Installation
Connections ..........................................................................................................6
Computer connections.................................................................................7
Console connections.....................................................................................8
Remote control connection ........................................................................9
Power connection..........................................................................................9
Conguration
Initial display setup.............................................................................................10
General conguration .......................................................................................10
Using with dual head computers ..............................................................10
Using the OSD....................................................................................................11
Channel names..............................................................................................11
Changing channel indicator colors ...........................................................11
Video Settings ...............................................................................................12
Channel Settings...........................................................................................13
USB Settings ..................................................................................................14
Audio Settings...............................................................................................15
Advanced Settings ........................................................................................16
System Information......................................................................................17
Copy & Paste.......................................................................................................18
Installing the Copy & Paste driver............................................................18
Enabling the COM Device mode..............................................................18
Enabling the USB Device mode.................................................................19
CCS-MV upgrade process................................................................................20
Operation
Displaying windows............................................................................................21
Switching between channels ............................................................................22
Managing windows.............................................................................................22
Entering and exiting system mode ...........................................................22
Taking control of a window ......................................................................22
Custom Preset Layouts...............................................................................23
Resizing and moving windows...................................................................23
Using Copy & Paste ...........................................................................................24
Using the COM Device mode...................................................................24
Using the USB Device Mode ....................................................................24
Further information
Getting assistance ..............................................................................................25
Appendix A - Hotkey commands ..................................................................26
Appendix B – Open Source Licenses ............................................................27
Index
Contents

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Introduction
Safety
Please refer to the safety booklet provided in the box before use of this product.
WELCOME
Thank you for choosing the ADDERView™ CCS-MV4228 multi-viewer switch for
working simultaneously with up to eight computers. You can choose to view the
output of any computer on either a single 8-port display or dual 4-port displays. Focus
automatically changes between computers as the mouse pointer is moved into each
related window.
Features
• Automatic switching between ports without the need to press any buttons. Simply
move the mouse between windows.
• High quality 4K video resolution.
• Dual video outputs where the second output either duplicates the rst or extends
the desktop.
• Connects to either single or dual head computers.
• Analog audio with Hold feature.
• Digital audio with mixer function that combines output from multiple channel
inputs.
• Hi-Speed USB 2.0 port for isochronous and mass media devices.
• Clear channel identication to reduce the chances of operator error by displaying a
user dened name for each channel on the status display. The color of the channel
indicators may also be congured.
Switching between computers can also be controlled from the smart front panel or by
using keyboard shortcuts or remote control API.

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TECHNICAL SPECIFICATIONS
Approvals / Compliance
CE, UKCA, FCC class A, TUV US & Canada
Video resolutions
Inputs: Up to 3840 x 2160 @ 30 Hz.
Outputs: Up to 2560 x 1600 @ 60 Hz or 3840 x 2160 @ 30 Hz.
Software compatibility
Windows, Linux, Mac host computer OS’s USB HID, including touchscreens compliant
with Microsoft® Digitizer.
Computer connections
8x Dual ports for DisplayPort™ and HDMI®
16x USB 2.0 Full Speed type B
8x Audio (3.5mm)
Console connections
2x Digital ports for DisplayPort™ and HDMI®
2x USB 2.0 Full Speed type A
1x USB 2.0 Hi-Speed type A
Audio (3.5mm)
RJ12 serial port
Front panel
Audio hold and Hi-Speed USB hold buttons
Status LED
8x Channel selection buttons and status LED
E-paper for status display (212 x 104)
Physical design
Robust metal construction
17.28”/439mm(w), 2.28”/58mm(h), 9.33”/237mm(d) 3.8kg/8.38lbs
Power supply
100 - 240V AC, 47/63Hz
12VDC 36W output from power supply unit
Environmental
Operating temp: 32ºF to 104ºF (0ºC to 40ºC)
Storage temp: -4ºF to 140ºF (-20ºC to 60ºC)
Humidity: 0-80% RH, non-condensing
MTBF: 67K hours at 40ºC using Telcordia SR-332 Issue 3

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SUPPLIED ITEMS
Information wallet
containing:
Four self-adhesive rubber feet
Quick start guide
Safety document
CCS-MV4228 unit
Power adapter
with universal
mains plug

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OPTIONAL EXTRAS
Audio cable 2m
(3.5mm stereo jacks)
Part number:VSC22
USB cable 2m (type A to B)
Part number:VSC24
DisplayPort to DisplayPort video cable
Part number:VSCD18
19” rack-mount kit
Part number: RMK14
HDMI cable 1.5m
Part number: VSCD15

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Installation
CONNECTIONS
All connections are made at the rear panel.
Use only approved shielded cables, particularly
for the video connections. Ensure that all
connections are made before applying power.
Primary
console DP/
HDMI display
Power in
Console peripherals
Comp. port 8
as per port 1
Secondary
console DP/
HDMI display
Remote
control
link +
speaker port
Console peripherals
Keyboard
and mouse
ports
USB 2.0
Hi-Speed
link
Audio
link
Computer port 1
USB
keyboard
& mouse
link
USB 2.0
Hi-Speed
port
DP/HDMI video
inputs for all
eight computer
ports
Comp. port 7
as per port 1
Comp. port 6
as per port 1
Comp. port 5
as per port 1
Comp. port 4
as per port 1
Comp. port 3
as per port 1
Comp. port 2
as per port 1
Note: Units are shipped with a blanking plug inserted into each combined video port, leaving only the HDMI
connections open. If you need to use DisplayPort connections, simply remove the blanking plugs from the
required ports.
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Computer connections
The multi-viewer switch has eight computer ports, each of which consists of: dual
DisplayPort/HDMI video links, two USB links and a single audio connection. The unit
supports video input resolutions up to 3840 x 2160 @ 30Hz.
To make connections (to each computer port)
1 Attach either a DisplayPort or HDMI cable between the combined video input port
and the primary video output connector on the computer.
2 Each computer port has two USB sockets a Full Speed (v2.0) one which serves the
console keyboard and mouse and also a Hi-Speed (v2.0) socket which feeds the single
Hi-Speed type A console socket - useful when using high speed and/or isochronous
devices. Insert suitable link cables between these ports USB and vacant USB ports of
the same type on the computer.
3 Use 3.5mm audio cable to link
the audio jack to the speaker
port on the computer.
Audio connection
from computer
USB
connections
from computer
DisplayPort video
connection from
computer HDMI video
connection from
computer

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Console connections
The video display(s), keyboard, mouse and speakers are attached to the various
connectors on the rear panel that constitute the console port.The unit supports video
display resolutions up to 3840 x 2160.
To make console connections
1 Attach the primary video display
(DisplayPort or HDMI) to the combined
video output connector marked ‘1’.
2 Where a secondary video display is also to
be used, repeat step 1 for the combined
video output connector marked ‘2’.
3 Connect the console speakers to the
3.5mm audio output socket on the rear
panel.
4 There are three USB ports within the Console section: Two Full Speed (v2.0) type A
sockets for the keyboard and mouse as well as a Hi-Speed (v2.0) type A - useful when
using high speed and/or isochronous devices. Connect the required devices to the USB
sockets on the rear panel.
Connection to
console speakers
USB connections to
console keyboard
and mouse
HDMI connection
to primary video
display
USB connection to
other devices (including
Hi-Speed v2.0 and/or
isochronous devices)
DisplayPort
connection to
primary video
display

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Remote control connection
The RCU port allows the switch unit to be connected
to, and controlled by an external source. Refer to the API
Manual (MAN-0000023) for further details.
Power connection
IMPORTANT: Ensure that the video displays connected to the multi-viewer switch are
powered on before applying power to the multi-viewer switch itself.
The supplied power adapter uses a locking-type plug to help prevent accidental
disconnection from the multi-viewer switch; please follow the instructions below when
disconnecting the power adapter.
To connect the power adapter
1 Attach the output plug of the supplied power adapter
to the power input socket on the left side of the rear
panel. As you insert the plug, pull back slightly on the
outer body to assist the locking mechanism until the
plug is fully inserted.
2 Attach the appropriate country-specic plug to the power adapter body and insert it
into a nearby mains outlet.
To disconnect the power adapter
1 Isolate the power adapter from the mains supply.
2 Grasp the outer body of the power adapter plug
where it connects with the node.
3 Gently pull the body of the outer plug away from
the node. As the body of the plug slides back, it will
release from the socket and you can fully withdraw
the whole plug.
IMPORTANT: Please read and adhere to the electrical safety information
given within the supplied safety guide. In particular, do not use an unearthed
power socket or extension cable.
To connect a remote control source
1 Insert the plug from a remote control
source cable into the RCU socket on
left side of the rear panel.
From the
power adapter
From the
remote control
source
Gently pull back the
plug outer body to
release the lock
Note:When the switch is under remote control, the front panel indicators will continue
to reect the current selected channel, however, the buttons will have no effect.

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Conguration
INITIAL DISPLAY SETUP
The multi-viewer switch defaults to an output resolution of 1920 x 1080. If you are using
a display which only supports smaller resolutions, you will need to congure the output
resolution to match.
This is performed using the hotkey combination: L Ctrl | L Ctrl | F11 | d | #
where # represents the desired resolution:
1 = 2048 x 2048
2 = 2560 x 1440
3 = 2560 x 1600
4 = 1920 x 1080
5 = 1920 x 1200
6 = 3840 x 1080
7 = 3440 x 1440
8 = 3840 x 2160
The above hotkey function is particularly useful if the output display is unable to display
the default resolution and you cannot view the OSD menu.
GENERAL CONFIGURATION
The conguration of your multi-viewer switch is achieved through the OSD:
• Video Settings, including output resolution, scaling, borders, preset selection, etc.
• Channel Settings, including front panel display channel names and security levels, front
panel button colors etc.
• USB Settings, including mouse conguration and hotkey choice.
• Audio Settings, including audio mixing and volume levels.
• Advanced Operation, including factory reset.
To access the OSD menu, type: L Ctrl | R Ctrl | o
The menu will appear in the bottom left part of the primary screen and you use your
mouse to click the required options, with all changes being implemented upon exiting
the OSD. See page 11.
Using with dual head computers
Dual head computers (Windows or Linux) may be connected to channels 1+2 or 3+4.A
video connection is required to each input channel, together with a single USB and audio
connection to the primary channel (ie 1 or 3). Note: Dual-head Macs are not supported.
Windows operation
In addition, a Windows 10 driver is required, which may be downloaded from www.adder.
com.
On each multiple monitor computer, run the downloaded le. After accepting the licence
agreement you will be prompted to choose a destination folder. Either accept the
suggested location or change it, as necessary. No conguration is required.
Linux operation
A video, USB and audio connection is required to each channel, primary and secondary.
No drivers are required.
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USING THE OSD
The OSD deals with settings that may need to be occasionally changed after the initial
commissioning process, such as video, channel and USB settings. The various options
within the OSD are divided into ve distinct pages.
To enter the OSD
1 On the console keyboard, enter the following in succession:
• Left Ctrl then Right Ctrl then o (upper or lower case is accepted)
The menu will appear in the bottom left part of the primary screen.
2 Use your mouse to click the required option(s). There is no Apply button, all changes
are actioned as soon as you click an option.
To exit the OSD
1 Click the X in the top right corner or press the Esc key.
OSD pages
The OSD options are separated into ve distinct pages:
• Video Settings
• Channel Settings
• USB Settings
• Audio Settings
• Advanced Operation
• System Information
Channel names
The front panel display screen clearly shows the currently selected channel number(s)
for the video, audio and USB connections. In addition, you can optionally choose to show
a channel name:
Currently selected channel number(s)
supplying the video, audio and USB connections
To enter/edit a channel name
1 Access the OSD and select the Channel Settings page (see page 13).
2 Use the Channel Name option to enter the required name.
Notes:
• The padlock symbol next to audio indicates
that Audio Hold has been applied to the
displayed channel.
• If the selected channel is connected to a dual
head PC (see page 12), then a ‘+’ symbol
will be displayed next to the channel number,
eg CH: 1+ ADDER_01
Changing channel indicator colors
On the front panel there is a numbered button for each channel.To assist with visual
feedback for the operator you can change the highlight color for each button that will
be shown as each channel is selected.The same color choice will also be used on the
optional remote control, when used as well as for each window border.
To enter/edit a channel color
1 Access the OSD and select the Channel Settings page (see page 13).
2 Use the Channel Color option to select the required color.

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OSD - Video Settings
To get here
• On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
Auto Scaling
Maintain aspect ratio - The channel video aspect ratio will be
maintained when the user resizes the window.This will result in a black
bar being displayed where the window aspect ratio differs.
Ignore aspect ratio - This mode is best when you wish to manipulate
display windows to ll blank space on the display canvas.
None - The channel video size and aspect ratio will remain the same
regardless of the window size.
Window Border
Denes whether a border is displayed for each channel window, or not.
If displayed then the color of the border is determined by the Channel
Color (see Channel Settings).
Presentation Mode
This mode relates to the behavior when switching using the front panel
buttons:
Full - When switching to a new channel from the front panel, it will be
displayed in full screen.
Partial - Tile and full-screen mode will be used alternately when
switching to a new channel will be used when switching to a new
channel.
Off - When switching to a new channel, the currently selected method
of presentation will be retained.
Set Output Resolution
Choose the required output screen resolution. If two displays are
connected, then the same resolution will be used for both.
IMPORTANT: Ensure that the display(s) support the desired output
resolution. If not, the display will go blank. To resolve, change the output
resolution using a hotkey: “L Ctrl | R Ctrl | D | # ”, where # is 1 to 8.
Dual Head (multi-select) Channel
Allows you to specify connection to 1 or 2 dual head PCs, rather than
the default single head PCs. The default ‘None’ setting means that the
input channels are treated as single head, but the channels 1+2 and 3+4
may be designated as dual heads. Please refer to page 10 for dual head
connections.
PIP Switching Mode
Picture in Picture mode.When enabled, the multi-viewer will switch to
a small window inset within a larger window. When disabled, the mouse
instead passes behind the inset window.
Boot Layout
Determines which preset layout should be loaded at each power on
boot.
Boot Mode
In User mode you are interacting with the host computer, whereas in
System mode you are interacting directly with the multi-viewer switch,
for tasks such as moving or resizing windows.
Video Settings
Display Mode
Single - primary - Video is only output to video port #1. This option
should be used if only connecting a single display.
Single - secondary - Video is only output on video port #2. This option
would be used if, say sharing a second display between 2 multi-viewers.
Duplicate - The secondary display is a duplicate of the primary.
Extend - The display extends across both the primary and secondary
displays. You can move windows between displays and dene presets that
utilize the extended desktop.
Crossed - Similar to Extend, except that the primary and secondary
displays are reversed.To uncross, select Extend mode.
Auto Scale of Preset Layouts
When enabled, the preset layouts will ll the screen; if necessary, ignoring
the aspect ratio. When disabled, the layout will respect the Auto Scaling
setting.
Dual Display Layout
Denes how your video displays are arranged:
Horizontal - The displays positioned side by side.
Vertical - The displays are arranged top and bottom.

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To get here
1 On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
2 Click the Channel Settings menu item.
OSD - Channel Settings
Channel Name
Allows you to add a name for each channel.To do so: Select a channel
number in the upper section, enter the name in the Channel Name eld
(up to 8 characters) and press Return.
Visibility
By default, a window is unpinned, which means it may be located on
top or behind other windows, as they are moved across the display.
Alternatively, the window may be pinned to the top or sent to the back.
Channel Color
On the front panel there is a numbered button for each channel.To assist
with visual feedback for the operator you can change the highlight color
for each button and window border color that will be shown as each
channel is selected.
Channel Settings

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To get here
1 On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
2 Click the USB Settings menu item.
OSD - USB Settings
Mouse Parking
Refers to hiding the mouse when the user moves to the other monitor.
CTRL Key
Allows you to choose which Ctrl button on the keyboard that will be
used as a hotkey.
Device Emulator Interfaces
Species the user interface peripheral capabilities that are communicated
to the host PC.
Note: Consumer Report is a type of keyboard. Some versions of Linux do not
support Absolute Mouse mode.
Note: Mac keyboards aren’t supported, although the user may connect to a
Mac host PC.
Keyboard Hotkeys
Determines whether keyboard hotkeys can be used.
Keyboard Shortcuts
Reserved for future use.
USB Settings
Mouse Mode
Denes the behavior of the multi-viewer system. Absolute mode is
recommended for most users. Relative mode will disable mouse-based
switching; leaving the front panel or hotkeys as the available switching
methods.
Note: Ensure that whichever Mouse Mode is selected, the corresponding Device
Emulator setting is also enabled.
External API
Determines whether external API routines can be used.
Mouse Switching
Determines which of the extra buttons of specially-equipped mouse
devices can be used to switch channels.

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To get here
1 On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
2 Click the Audio Settings menu item.
OSD - Audio Settings
Audio Mixing
It refers to output only and only applies to digital audio from the HDMI
port.
Note:Analog audio is always to single channel; either selected or on-hold.
The front panel audio Hold button only applies to analog audio.
Audio Settings

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To get here
1 On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
2 Click the Advanced Operation menu item.
OSD - Advanced Operation
Reset to Factory Defaults
Removes all user entered conguration details. This operation cannot be
undone.
Note:To avoid accidental resets, press and hold (for roughly 4 seconds).
Reset Device
Effectively reboots the multi-viewer.
Note:To avoid accidental resets, press and hold (for roughly 4 seconds).
System Upgrade / 2x Video Upgrades
Initiate either System or Video FPGA rmware upgrades. The label will
blink whilst the upgrade is in progress. See page 20 for a description of
the upgrade procedure.
Advanced Settings

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To get here
1 On the console keyboard, enter the following in succession:
Left Ctrl then Left Ctrl then o (upper or lower case accepted)
2 Click the System Information menu item.
OSD - System Information
System Information
This page is intended to aid technical support. It displays the version
number for the System and Video Controllers, plus Front Panel rmware.
It also displays theVideo FPGA version and System Type: (Secured or
Commercial).

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COPY & PASTE
The optional Copy & Paste function enables seamless, high-speed copying of les and
text from one Windows 10 computer to another. For details about using this feature,
please see page 25.
There are two ways to use the Copy & Paste function:
Mode 1: Using the internal COM Device - used for transferring only text, up to 1,000
characters and requires no external storage device.
Mode 2: Using an external USB Device - can transfer les as well as text.
To use either of these options, you rst need to download and install a small driver le
onto all computers that are required to use the Copy & Paste function. You then need to
enable the required mode: COM Device (see right) or USB Device (see page 19).
Installing the Copy & Paste driver
This stage needs to be carried out regardless of the chosen mode.
To install the driver
1 Connect the computers and user peripherals to the various ports of the multi-viewer
switch, as discussed earlier in this chapter.
Note: Ensure all devices and computers are connected prior to powering the multi-viewer
switch on. Some devices, such as user displays, are not recognized if connected after the
switch is already powered on.
2 Download the Copy & Paste driver le from the Adder website:
www.adder.com
3 Install the driver le separately onto each computer that will use the Copy & Paste
function. Once the software has been installed successfully, a software shortcut will
appear on the desktop and a setup icon will appears on the taskbar of each computer.
4 You now need to enable the required Copy & Paste option:
• COM device uses the multi-viewer COMputer on-board memory (see right).
• USB device uses an external USB memory device (ash drive) for copying larger
amounts of data - see page 19.
Enabling the COM Device mode
(If you wish to enable the USB Device mode, see the next page.)
This mode allows you to copy & paste up to 1,000 plain text characters using the
switch’s memory for storage. It is designed to support the quick transfer of short text
information between sources, such as telephone numbers, emails, web links, etc.
To enable the COM Device mode
1 Carry out these steps once on just one of the host computers:
a Open the Notepad app (or any other text editor) and press:
Left Ctrl then Right Ctrl then t (upper or lower case is accepted)
b Ignore the menu text that appears and press:
Left Ctrl then Right Ctrl then x
c Close the Notepad app.
2 Carry out these steps on every computer that will use the Copy & Paste function:
a Press: Left Ctrl then Right Ctrl then q
b From the taskbar on the desktop, locate the setup icon, and right-click on it to open
the menu below:
c Click Settings and in the window that opens, click Show advanced settings.
d From the additional tabs that open, choose the COM Device tab.
e In the window that opens, tick the Use COM Device checkbox and click OK.

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Enabling the USB Device mode
This mode allows you to copy & paste text and les using an external USB storage
device as the temporary memory. Each host computer must have a USB link between it
and the switch.
To enable the USB Device mode
1 Connect an external FAT32-formatted USB storage device to one of the USB 3.0
Console ports on the rear panel of the switch. This USB storage device should appear
on the computer’s drivers list.
2 On every computer that will use the Copy & Paste function:
a On the taskbar, locate the setup icon and right-click on it to open the menu below:
b Click the Settings option and then click Show advanced settings.
c Click the USB Device tab.
d Select the Use USB Device checkbox.
e From the Select from device list, select the USB storage device.
f Click OK.