ADK ADK-8100 Service manual

ADK-8100 Administrator guide
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ADK-8100
PURE IP PBX
Administrator guide V1.0
Version 12.1.0.10
KAVOSHPHONE PERSHIA CO. LTD 021 8894 1813

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Table of Contents
1. Introduction .............................................. 5
1.1 Overview ............................................................................................... 5
1.2 Product Features .................................................................................... 5
1.3 Product Appearance................................................................................ 6
1.4 Scenario of Application............................................................................ 9
2. Installation Guide.................................... 10
2.1 Installation Notice................................................................................. 10
2.2 Installation Procedure ........................................................................... 10
2.2.1 Connect Drawing......................................................................... 10
3. WEB Interface Configuration .................. 11
3.1 Access ADK-8100 unit......................................................................... 11
3.2 Parameters Configuration...................................................................... 12
3.3 System Information .............................................................................. 13
3.3.1 System Information..................................................................... 13
3.3.2 Extensions Status........................................................................ 14
3.3.3 Trunk Status............................................................................... 14
3.4 Network Configuration .......................................................................... 15
3.4.1 LAN Configuration ....................................................................... 15
3.4.2 VLAN Configuration ..................................................................... 17
3.4.3 ARP Configuration ....................................................................... 19
3.4.4 VPN Configuration ....................................................................... 20
3.4.5 DDNS Server............................................................................... 20
3.4.6 Static Route................................................................................ 21
3.4.7 DHCP Server............................................................................... 23

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3.5 Trunks................................................................................................. 24
3.5.1 Physical Trunks(PSTN and GSM Trunks)........................................ 24
3.5.2 IP Trunk (Peer to Peer Mode)....................................................... 27
3.5.3 VoIP Trunk ................................................................................. 28
3.6 PBX Basic............................................................................................. 31
3.6.1 Extensions.................................................................................. 31
3.6.2 Feature Codes............................................................................. 41
3.6.3 Speed dial .................................................................................. 43
3.6.4 Outbound Routes ........................................................................ 44
3.6.5 Parking Lot ................................................................................. 48
3.6.6 Time Groups............................................................................... 49
3.6.7 General Preferences .................................................................... 51
3.7 PBX Inbound Call Control ...................................................................... 53
3.7.1 Inbound Routes .......................................................................... 53
3.7.2 Blacklist...................................................................................... 58
3.7.3 IVR ............................................................................................ 58
3.7.4 Queue........................................................................................ 61
3.7.5 Ring Groups................................................................................ 66
3.7.6 Conferences ............................................................................... 68
3.7.7 Callback ..................................................................................... 70
3.8 PBX Advanced Settings ......................................................................... 71
3.8.1 SIP settings ................................................................................ 71
3.8.2 IAX Setting ................................................................................. 77
3.8.3 PIN Sets..................................................................................... 78
3.8.4 PIN Users ................................................................................... 79
3.8.5 DISA .......................................................................................... 81
3.8.6 Paging and Intercom ................................................................... 83

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3.9 Voice Management ............................................................................... 84
3.9.1 System Recordings...................................................................... 84
3.9.2 Music on Hold ............................................................................. 85
3.9.3 Voicemail Settings ....................................................................... 87
3.9.4 System Prompts Settings ............................................................. 89
3.10 System Preferences ............................................................................ 90
3.10.1 Firewall Rules............................................................................ 90
3.10.2 Firmware update ....................................................................... 91
3.10.3 Data Backup ............................................................................. 92
3.10.4 Data Restore............................................................................. 92
3.10.5 Password.................................................................................. 93
3.10.6 Time & Date ............................................................................. 93
3.10.7 Reset ....................................................................................... 94
3.10.8 Reboot ..................................................................................... 94
3.11 Phone Provisioning.............................................................................. 95
3.11.1 General Settings........................................................................ 95
3.11.2 Phones ..................................................................................... 96
3.12 Reports.............................................................................................. 97
3.12.1 CDR Report............................................................................... 97
3.12.2 System Logs ............................................................................. 98
3.12.3 Firewall Logs............................................................................. 99
3.12.4 Trace Logs................................................................................ 99
3.13 System tools .....................................................................................100
3.13.1 SMTP Parameter ......................................................................100
3.13.2 Ping ........................................................................................101
3.13.3 Tracert ....................................................................................102
3.13.4 Packet Capture.........................................................................103

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3.13.5 Text to Wav .............................................................................103
3.13.6 Certificates ..............................................................................103
1. Introduction
1.1 Overview
ADK-8100—IP PBX for Small Business/Home Office
ADK-8100 is a standalone embedded hybrid PBX for small businesses and
remote branch offices of larger organizations. It is designed to bring
enterprise-grade Unified Communications and Security Protection in an easy-
to-manage fashion.
1.2 Product Features
● Alert
● Firewalls
● Blacklist
● HTTPS
● Call Back
● Integrated built-in packet capture
tools
● Call Detail Records(CDR)
● Interactive Voice Response (IVR)
● Call Forward,Call Parking
● Intercom/Zone Prompt
● Call Pickup
● Music On Hold

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● Call Recording
● Open VPN
● Call Routing
● Paging/Intercom
● Call transfer
● Phone Provisioning
● Call Waiting
● PIN Users
● Caller ID
● QoS
● Conference
● Queue
● DDNS
● Ring Group
● Define Office Time
● Speed Dial
● Direct Inward System Access
(DISA)
● Spy functions
● Distinctive Ringtone
● Static Route
● Do Not Disturb(DND)
● VLAN
● External Storage
● Voicemail
●T.30,T.38 Faxes
1.3 Product Appearance
The appearance of ADK-8100 shows as follow
Figure 1-3-1 Front view of ADK-8100 PURE IP PBX

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Table 1-3-1 Description of Front view
Index
Indicators
Description
1
RUN
On: Starting
Off: Abnormal
Blinking every 0.5s: Normal status
2
POWER
On: Power on
Off: Power off
3
WAN,LAN
Green LED: indicates the Internet interface is in Link .
Yellow LED: ON is indicates 100MBps Ethernet port.
4
1,2,3,4,5,6,
7,8
Red LED stands for FXO port
Orange LED indicates presence of a BRI port.
Green LED stands for FXS port
Red LED blinks: FXO port isn’t connected to PSTN line.
Alternately blinks Red and Green: FXO port has an
incoming call.
Alternately blinks Red and Green fast: FXO port is in a
call.
Alternately blinks Green and Red: FXS port is ringing.
Alternately blinks Green and Red fast: FXS port is in a
call.

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Figure 1-3-2 Rear view of ADK-8100
Table 1-3-2 Description of Rear view
Index
Interface
Description
1
RST
Reset button to restore default IP and password
or restore factory setting.
Hold RST button 8 seconds, RUN LED being ON
during this time
2
Power
Connector
Power connector of DC power. Input: DC12V 3A

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1.4 Scenario of Application
Application 1
Figure 1-4-1

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Application 2
Figure 1-4-2
2. Installation Guide
2.1 Installation Notice
ADK-8100 adapts 12VDC Power adapter, make sure AC power supply
grounded well to ensure the reliability and stability;
Notes: incorrect power connection may damage power adapter and device.
ADK-8100 provides standard RJ45 with 10Mbps or 100Mbps interfaces.
2.2 Installation Procedure
2.2.1 Connect Drawing
Figure 2-2-1 Connect Drawing

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3. WEB Interface Configuration
ADK-8100 IP PBX has the same web interface. This charpter describes web
configuration of ADK-8100. The ADK-8100 contains an embedded web server
to set parameters by using the HTTP protocol. We are strongly recommend
to access device with Google Chrome or Firefox Browser.
3.1 Access ADK-8100 unit
Enter IP address of ADK-8100 in IE/Google Chrome/Firefox Browser. The
default IP of LAN port is 192.168.6.200. and the GUI shows as below:
In this example, the IP address is 192.168.6.91
Figure 3-1-1 WEB login interface

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Enter username and password and then click “Login” in configuration
interface. The default username and password are “admin/admin”. It is
strongly recommended, change the default password to a new password
for system security .
3.2 Parameters Configuration
ADK-8100 WEB configuration interface consists of the navigation tree and the
detail configuration interfaces.
Figure 3-2-1 WEB introduction
Go through navigation tree, user can check, view, modify, and set the device
configuration on the right of configuration interface.

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3.3 System Information
System information interface shows the basic information of status
information, mobile information and SIP information.
3.3.1 System Information
Figure 3-3-1 system Information
Table 3.3-1 System Information
Parameters
Description
MAC Address
Displays the current MAC of the gateway, for example: 70-B3-
D5-1B-3D-02
Network
Current IP address and subnet mask of gateway
DNS Server
Displays DNS server IP address in the same network with the
gateway
System Up
Time
Shows the time period of the device running. For
example, :1h : 20m : 24s
Traffic
Statistics
Calculates the net flow, including the total bytes of message
received and sent。
Version info
Shows the current firmware version

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3.3.2 Extensions Status
Figure 3.3-2 Extensions Status
3.3.3 Trunk Status
Figure 3-3-3 Trunk Stratus
Trunk Status Description:
VoIP Trunk:

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Status
Rejected: Trunk registration failed.
Registered: Successful registration, trunk is ready for use.
Request Send: Registering.
Waiting: Waiting for authentication.
Service Provider:
Status
OK: Successful registration, trunk is ready for use.
Unreachable: The trunk is unreachable.
Failed: Trunk registration failed.
FXO Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Unavailable: The port hasn’t connected to the PSTN line.
More detail message, please refer to the LED indication of front panel.
Table 3-3-3 Trunk Status
Parameters
Description
Status
Shows the registration status of Trunk channel, including
registered and unregistered.
Trunk Type
Trunk mode will allow IP phone or IPPBX to register or trunk
mode to register to provider
Name
It describes this VoIP channel for the ease of identification.
Its value is character string
SIP/IAX
Choose the type of this trunk, SIP or IAX
Transfer
Protocol
This will be the transport method used by the trunk.
The options are UDP (default) or TCP or TLS.
User Name
The number for this VoIP channel
Hostname/IP
Address
Hostname or IP Address of this VoIP channel
3.4 Network Configuration
3.4.1 LAN Configuration
Figure 3-4-1 LAN Configuration

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Table 3-4-1 Description of Local network
Parameter
Description
Dynamic (DHCP)
Enable the device obtain IP Address automatically
Static IP Address
Configure the "IP Address", "Subnet Mask" and
"Default Gateway" by manual
Hostname
Set the host name for ADK-8100
IP Address
Set the IP Address for ADK-8100, It is recommended
to configure a static IP address for ADK-8100
Subnet Mask
Set the subnet mask for ADK-8100
Gateway
Set the gateway for ADK-8100
IP Address 2
Set the second IP Address for ADK-8100
Subnet Mask2
Set the second subnet mask for ADK-8100
MTU
Message transmit unit, default is 1500
Dynamic DNS Address
Obtain DNS Server Address Automatically
Static DNS Address
Obtain Primary DNS Server by manual

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Primary DNS Server
Set the primary DNS Server for ADK-8100.
Secondary DNS Server
Set the Secondary DNS Server for ADK-8100.
Figure 3-4-1-2 WAN Configuration
3.4.2 VLAN Configuration
A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends
beyond a single traditional LAN to a group of LAN segments, given specific
configurations.
Note: ADK-8100 is not the VLAN server, a 3-layer switch is still needed,
please configure the VLAN information there first, then input the details in
ADK-8100, so that the packages via ADK-8100 will be added the VLAN label
before sending to that switch.
Figure 3-4-2 VLAN Configuration

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Table 3-4-2 Description of VLAN Configuration
Parameter
Description
NO.1
Click the NO.1 you can edit the first VLAN over LAN
IP Address
Set the IP Address for ADK-8100VLAN over LAN.
Subnet Mask
Set the Subnet Mask for ADK-81008 VLAN over LAN.
Gateway
Set the Default Gateway for ADK-8100 VLAN over LAN

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3.4.3 ARP Configuration
The ARP function is mainly used to query and add the map of IP and MAC.
There are static or dynamic ARP entries.
Like other routers, the gateway can automatically find the network device on
the same segment. But, sometimes you don't want to use this automatic
mapping, you'd rather have fixed (static) associations between an IP address
and a MAC address. Gateway provides you the ability to add static ARP
entries to:
● Protect your network against ARP spoofing
● Prevent network confusion as a result of misconfigured network device
Click “Dynamic ARP” to check ARP buffer
Figure 3-4-3a Dynamic ARP
Figure 3-4-3 Add ARP

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3.4.4 VPN Configuration
A Virtual Private Network (VPN) is a method of computer networking--typically
using the public internet--that allows users to privately share information
between remote locations, or between a remote location and a business'
home network. A VPN can provide secure information transport by
authenticating users, and encrypting data to prevent unauthorized
persons from reading the information transmitted. The VPN can be used to
send any kind of network traffic securely. ADK-8100 supports OpenVPN.
Figure 3-4-4 VPN Configuration
Table 3-4-4 Description of VPN Parameter
Parameters
Description
Import VPN
Configuration Files
Import configuration file of OpenVPN.
Notes:
1. Don't configure “user” and “group” in the “config” file. You can get the
config package from the OpenVPN provider.
2. ADK-8100 works as VPN client mode only.
3.Upload file *.tar with *.conf in it.
3.4.5 DDNS Server
DDNS(Dynamic DNS) is a method / protocol / network service that provides
the capability for a networked device, such as a router or computer system
using the Internet Protocol Suite, to notify a Domain Name System (DNS)
name server to change, in real time, the active DNS configuration of its
configured hostnames, addresses or other information.
Figure 3-4-5 DDNS Server