Panasonic KX-HGT100-B User manual

Converged IP
Communications Platform
Enhanced Communications Solutions
KX-TDE600

A large corporation with hundreds of employees, a major hospital in the middle of a bustling
city, a multi-story hotel, a thriving manufacturing facility, a prestigious unversity... What’s
the common ingredient shared by most large and successful organizations? The answer:
A powerful and versatile communications system that instantly and cost-efficiently links
employees to customers and each other, no matter where their location.
The Panasonic KX-TDE600
is a robust, flexible communications system
designed to offer incredible versatility for
structuring your company’s communications
network. Now you can build a quick, cost-
efficient, decentralized organization under an
easy-to-maintain centralized hub.
State-of-the-art wireless capability is designed
into the TDE600, so it’s easy to stay in touch
with employees that are constantly on the move
or away from their desks. For businesses with
multiple locations, the system can be networked
together using advanced IP technology, ISDN, or
basic T1 services. The TDE600 system supports
centralized voice mail, which services all locations
within the extended voice mail network, and
allows you to view the status of extensions in
other locations.
Anytime, Anywhere
Communications
No longer bound by the desk-centered work
environment, businesses are now leveraging the
power of “virtual offices” which let employees
take the communications resources of the home
office on the road—whether they’re at home,
the airport or a branch office in another country.
In such a dynamic, decentralized environment,
it’s essential that businesses communicate
effectively, anytime, anywhere.
Panasonic TDE systems help businesses
maximize productivity by staying in touch with
everyone, wherever they may be, by adding
value to business processes and allowing
anytime, anywhere access to all communication.
KX-TDE600
KX-TDE600
The intelligent, versatile
communications solution
*PDA Softphone capatibility with CA server planned for late ‘09.

Base Unit Base Unit +1 Base Unit +2 Base Unit +3
Expansion Shelf Expansion Shelves Expansion Shelves
CO lines: 192 352 512 640
Grows with You
The KX-TDE600’s modular design lets you expand the systems as your
business needs evolve. The Basic Shelf provides a maximum of 192
CO lines which can be expanded up to 640 with the use of up to 3
expansion shelves. Plus, with the KX-TDE600’s free slot architecture,
you can easily insert expansion cards and access new
features as well as expand your capabilities. This
expandability means you can enhance system
capabilities and features to meet your changing
needs, without having to purchase
a new system.

Enhanced communications
and networking solutions
Networking Solutions
The KX-TDE600’s sophisticated, flexible architecture lets you custom design a networking
solution that best complements your organization’s communications structure—no matter how
mobile or decentralized. Employees can telecommute, calls to the home office can be forwarded
to a salesperson’s mobile phone and satellite offices can be brought under a single, easily
managed network.
For businesses with multiple locations, our systems can be networked together using advanced
IP technology, or ISDN, or T1. The TDE600 also supports centralized voice mail, which services all
phones within the network.
Headquarters
Remote/Home Office
Branch Office
Employee
Cell Phone
Mobile
Network
Network
(IP, PSTN, etc.)

So many ways to connect
Panasonic system telephones offer unlimited connection options to fit not only the unique
configuration of your business structure, but also your budget.
KX-NT300 Series IP Telephones
VoIP Solutions for Ultimate System Access. Panasonic IP
system phones let you integrate your remote employees and
locations by giving them easy access to your corporation’s central
communication hub, letting them enjoy the feature-rich capabiltiies
of the KX-TDE600.
DECT Multi-Cell Wireless Handsets
Enjoy superb mobility no matter where you work. Whether it’s in an office,
warehouse, supermarket or other large facility, Panasonic Multi-cell DECT
system phones keep you in touch with customers and colleagues, even when
you have to leave your work area. Need a tough phone for tough environments?
Our ruggedized, shock-resistant model features dust and splash protection and
stands up to accidental drops and spills.
IP Conferencing Phones
Get the Most out of Your Conference Calls. With ever-tightening
budgets, busy schedules, deadlines, traffic jams and geographically
dispersed offices, telephone conferences are proven time and money
savers. Get the most out of your conferences with the Panasonic
KX-NT700 IP Conference Phone. Enjoy hi-def sound while benefiting
from ingenious features such as the ability to record calls on an SD
card, Real Time Slow Talk, which slows down the speech of
fast talkers, and Noise-Reduction Technolgy.
SIP Phones
Increase Connection Options while Lowering Costs. The Panasonic
KX-HGT100 uses the latest SIP (Session Initiation Protocol) technology,
helping to lower business telephone costs and simplify communication
management. It supports local office users or remote workers, connecting
over high-speed broadband IP networks from virtually anywhere. Ideal for
companies with geographically diverse office locations.
KX-DT300 Series Digital Telephones
Not ready to configure for IP? Our line of new digital telephones
is a fully-featured alternative to the NT300 series.

Communication Assistant
Productivity Application Suite
Communication is key to running a successful business,
whether you are small or large. Communication bottle-necks
can seriously affect customer service, damage client
relationships and lower productivity.
Harness the power of the KX-TDE600 with our groundbreaking
Communication Assistant. This highly-intuitive server-based application
suite provides the following key features:
• Enhanced Voice Messaging (VMA)
• Instant Messaging (Chat) and Presence Capabilities
• Microsoft®Outlook® , CRM (TAPI) and Third
Party Database (LDAP) Contact Integration
• Softphone
In addition, you can access presence information on other Panasonic
PBXs and initiate chat or make and transfer calls across the network.
Communication Assistant productivity software offers an affordable,
flexible and reliable solution to help your business lower costs,
increase revenue, improve customer satisfaction and increase
employee productivity.
CA availability for the TDE series is expected late 2009.
VM Assistant – Flexible, Easy-to-Use, Unified Messaging
Access any voice messages you have and in the order that you prefer to retrieve
them. All you need is a computer with network access with VM Assistant.
Additionally, companies using the optional KX-TVA Voice
Messaging Solution can use Communication Assistant to
visually manage their voice mails with Voice Mail Assistant.
This allows you to:
• Visually See Voicemail Messages
• Play and Pause Messages
• Skip Messages Forward or Rewind Messages
• Change the Playback Speed
• Delete Unwanted Messages
• Change and Administer Voice Mailbox Options
• Export Messages to a PC
• Call Back the Person Who has Left a Message
• Send a Message as Email Attachment
Productivity Applications to Suit Your Business Needs

Call Center Solutions
Achieve efficient, cost-effective call center
management with the TDE600’s built-in call center
functions. In addition to its powerful monitoring
and reports functions, the system can organize
and distribute calls according to purpose and
priority, making your call center more efficient while
maximizing customer service.
Calls can be queued while your team is busy
with other calls, and music or prerecorded
promotional messages can be played for waiting
callers to help reduce lost calls and missed
business opportunities. You can also assign an
additional backup destination for calls that are not
answered within a specific period of time. Preferred
customers and VIPs can even have their calls
priority routed to specific staff members, allowing
you to provide special attention to special clients.
KX-NCV200 ACD Reports Server
The KX-NCV200 bolsters the TDE600’s call
center functions with monitoring and performance
reports, call information history, and agent log-in.
It’s easy to optimize call center management
with the NCV200’s readable and comprehensive
performance reports, which can be reproduced
in emails or color graphs.
Support for SIP Trunking
The KX-TDE600 can easily connect with an
ever-growing list of providers offering SIP trunking
services—an excellent way to maximize savings
on your long distance charges. Calls between
business locations can be routed by the service
provider over its own network, thereby keeping
the call from entering the network of other carriers
who may charge connection, local toll and long
distance charges. It also offers many other
benefits by combining the internet connection
with the telephone line connection while allowing
each employee to have their own direct phone
number. Panasonic assures out-of-the box
functionality for a complete end-to-end solution.
Productivity Applications to Suit Your Business Needs
Industry Specific Solutions
Panasonic works with a wide range of industry third party product providers to offer a complete
integrated solution to meet your business. Please consult with your Panasonic dealer to learn more.

Integrated Messaging Solutions
Integrated messaging solutions automate your message delivery so your customers
can get the responsive, professional support they deserve. The system records
messages automatically, keeping you in touch 24-hours a day. And of course, you’ll
love the cost savings. Panasonic messaging combine convenience with cost-
savings all while producing a more satisfied customer.
Email Integration and Voice Mail with Auto Attendant
Add a KX-TVA series voice processing system and easily manage calls using the
built-in automated attendant service, voice mail with email integration, and more.
With the high level of integration between the TVA and the TDE600, you can enjoy
features like voice mail LCD menus that allow you to access and manage your voice
mailbox using the LCD display and soft keys. With so many choices, it’s easy to
custom design a system that’s right for you.
KX-TVA200
Voice Processing System
MAXIMUM CO LINES
Type Base Unit Base Unit +1
Expansion Shelf
Base Unit +2
Expansion Shelves
Base Unit +3
Expansion Shelves
Total Number of CO Lines 192 352 512 640
CO Line (Physical CO Line Card) 160 320 480 640
CO Line (Virtual CO Line Card) 32
MAXIMUM TERMINAL EQUIPMENT
Type Base Unit Base Unit +1
Expansion Shelf
Base Unit +2
Expansion Shelves
Base Unit +3
Expansion Shelves
Telephone
(using Digital Extra Device Port)
368
(432)1
608
(736)1
848
(1008)1
992
(1152)1
Single Line Port / Single Line Telephone [phone]
KX-DT300/KX-T7600 series
Digital Proprietary Telephone [phone]
Other Digital Proprietary Telephone [phone]
Analog Proprietary Telephone [phone]
IP Proprietary Telephone [phone]
IP Proprietary Telephone2
(supported by IP-EXT16 card) 160 320 480 640
IP Proprietary Telephone3
(supported by IPCEMPR card) 64
SIP Extension 128
DSS Console 64
Cell Station 32 64 96 128
High-Density Cell Station 16 32 48 64
Multicell Wireless Phone 512
Voice Processing System (VPS)48
Doorphone 16 32 48 64
Door Opener 16 32 48 64
External Sensor 16 32 48 64
External Relay 16 32 48 64
1 Even when Digital Extra Device Port is used, each shelf supports a maximum of 256 KX-DT300/KX-T7600 series Digital Proprietary Telephones.
2 KX-NT300 series (except KX-NT366/KX-NT305), KX-NT265, and KX-NT136.
3 KX-NT300 series and KX-NT265 (software version 2.00 or later only).
4 Only a single VPS can be connected to one optional service card.
Panasonic Communication Company
of North America
Executive Offices:
Three Panasonic Way, Secaucus, NJ 07094
[phone]
www.panasonic.com/ecs
Panasonic Customer Service
9 am - 9 pm (EST) Mon. through Fri.
10 am - 7 pm (EST) Sat. and Sun.
1-800-211-PANA
www.panasonic.com/support
For hearing or speech impaired TTY users, TTY 1-877-833-8855
BTS090025BRODesign and specifications subject to change without notice.