Panasonic Kx-tda50 User manual

Hybrid IP-PBX

Installation Manual

Model No. KX-TDA50

Thank you for purchasing a Panasonic Hybrid IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.

KX-TDA50: Version 1.1

SD Logo is

a trademark.

2 Installation Manual

System Components

Available Proprietary Telephones

The Hybrid IP-PBX supports all of the Panasonic KX-T7000 and KX-TD7000 series:

• Digital/Analog proprietary telephones (e.g., KX-T7625, KX-T7630, KX-T7633, KX-

T7636)

• Portable stations (e.g., KX-TD7690)

• DSS consoles (e.g., KX-T7640)

Note

The Hybrid IP-PBX does not support the following telephones:

• KX-T30800 series Proprietary Telephones and DSS consoles

• KX-T61600 series Proprietary Telephones and DSS consoles

• KX-T123200 series Proprietary Telephones and DSS consoles

System Components Table

Model Description

Main Unit KX-TDA50 Main Unit

CO Line Cards KX-TDA5180 4-Port Analog Trunk Card (LCOT4)

KX-TDA5193 4-Port Caller ID Card (CID4)

KX-TDA5480 4-Channel VoIP Gateway Card (IP-GW4)

Extension Cards KX-TDA5170 4-Port Hybrid Extension Card (HLC4)

KX-TDA5171 4-Port Digital Extension Card (DLC4)

KX-TDA5172 8-Port Digital Extension Card (DLC8)

KX-TDA5173 4-Port Single Line Telephone Extension Card (SLC4)

KX-TDA5174 8-Port Single Line Telephone Extension Card (SLC8)

KX-TDA5175 4-Port Proprietary Extension Card (PLC4)

KX-TDA5176 8-Port Proprietary Extension Card (PLC8)

Other Cards KX-TDA5105 Memory Expansion Card (MEC)

KX-TDA5161 4-Port Doorphone Card (DPH4)

KX-TDA5166 8-Channel Echo Canceller Card (ECHO8)

KX-TDA5168 Extension Caller ID Card (EXT-CID)

KX-TDA5191 2-Channel Message Card (MSG2)

KX-TDA5196 Remote Card (RMT)

Cell Station (CS) KX-T0141 2-Channel Cell Station Unit for 2.4 GHz Portable Station

Proprietary Equipment KX-A236 Additional AC Adaptor

KX-T30865 Doorphone

Installation Manual 3

For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected

to a particular telephone, refer to the telephone's manual.

For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System

Connection Diagram".

Abbreviations in this manual

Proprietary telephone: PT

Digital proprietary telephone: DPT

Analog proprietary telephone: APT

Portable station: PS

Single line telephone: SLT

Notice

The power supply capacity of the Hybrid IP-PBX may differ from the values described in

this manual depending on the model number. Please consult your dealer for detailed

information.

*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.

4 Installation Manual

Important Safety Instructions

SAFETY REQUIREMENTS

When using your telephone equipment, basic safety precautions should always be followed to

reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink,

or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall,

causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to

protect it from overheating, these openings must not be blocked or covered. The openings

should never be blocked by placing the product on a bed, sofa, rug, or other similar

surface. This product should never be placed near or over a radiator or other heat source.

This product should not be placed in a built-in installation unless proper ventilation is

provided.

7. This product should be operated only from the type of power source indicated on the

product label. If you are not sure of the type of power supply to your home, consult your

dealer or local power company.

8. This product is equipped with a 3-wire grounding type plug, a plug having a third

(grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your electrician to

replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the cord

will be abused by people walking on it.

10. Do not overload wall outlets and extension cords as this can result in the risk of fire or

electric shock.

11. Never push objects of any kind into this product through cabinet slots as they may touch

dangerous voltage points or short out parts that could result in a risk of fire or electric

shock. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product, but take it to a

qualified person when some service or repair work is required. Opening or removing

covers may expose you to dangerous voltages or other risks. Incorrect reassembly can

cause electric shock when the appliance is subsequently used.

13. Unplug this product from the wall outlet and refer servicing to qualified service personnel

under the following conditions:

a) When the power supply cord or plug is damaged or frayed.

b) If liquid has been spilled into the product.

c) If the product has been exposed to rain or water.

d) If the product does not operate normally by following the operating instructions. Adjust

only those controls that are covered by the operating instructions because improper

adjustment of other controls may result in damage and will often require extensive

work by a qualified technician to restore the product to normal operation.

e) If the product has been dropped or the cabinet has been damaged.

Installation Manual 5

f) If the product exhibits a distinct change in performance.

14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may

be a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

6 Installation Manual

Precaution

WARNING

DO NOT REMOVE

SD MEMORY CARD

WHILE POWER IS

SUPPLIED TO THE

HYBRID.IP-PBX

Doing so may cause the Hybrid IP-PBX

to fail to start when you restart the

system.

Installation Manual 7

• Keep the unit away from heating appliances and electrical noise generating devices such

as fluorescent lamps, motors and televisions. These noise sources can interfere with the

performance of the Hybrid IP-PBX.

• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104

°F]) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.

• If there is any trouble, disconnect the unit from the telephone line. Plug an SLT into the

telephone line. If the telephone operates properly, do not reconnect the unit to the line until

the trouble has been repaired by an authorized Panasonic Factory Service Center. If the

telephone does not operate properly, chances are that the trouble is in the telephone

network, and not in the Hybrid IP-PBX.

• Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe

it with a soft cloth.

WARNING

• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED

SERVICE PERSONNEL.

• WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,

DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN

THIS UNIT TO YOUR DEALER.

• DISCONNECT THE TELECOM CONNECTION BEFORE

DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING

THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

• THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR

SAFETY REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A

GROUNDING CONTACT SOCKET WHICH HAS BEEN INSTALLED

ACCORDING TO REGULATIONS.

• TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT

EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT

DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/

INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

CAUTION

DANGER OF EXPLOSION EXISTS IF THE BATTERY IS INCORRECTLY REPLACED.

REPLACE THE BATTERY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED

BY THE BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING

TO THE MANUFACTURER’S INSTRUCTIONS.

8 Installation Manual

Password Security

To maintain system security, a password is required to perform system programming. To avoid

unauthorized access and possible fraudulent dialing, do not disclose the password.

Warning to the Administrator regarding the system password

1. Please inform the customer of the importance of the password and the possible

dangers.

2. To avoid unauthorized access and possible fraudulent dialing, maintain the secrecy

of the password.

3. Please change the password periodically.

4. We strongly recommend that a password of 10 digits or 10 characters including digits

is used for maximum protection against unauthorized access.

5. If the system password is forgotten, you can examine a backup of the system

programming to recall it.

• If you have a backup of the system data, you can find the password by loading the

backup system data into a PC and check the password using the programming tool.

For more information regarding the backing up of system data, refer to "3.3.4 Hybrid

IP-PBX Maintenance".

• If you do not have a backup of the system data, you have to reset the Hybrid IP-PBX

to its factory defaults and reprogram it, therefore, we recommend maintaining a

backup of the system data.

Installation Manual 9

When you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton.

Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send

the product to the Executive or Regional Sales offices. They are NOT equipped to make

repairs.

Product Service

Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult

your certified Panasonic dealer for detailed instructions.

MODEL No.:

SERIAL No.:

The serial number of this product may be found on the label affixed to the

side of the unit. You should note the model number and the serial number

of this unit in the space provided and retain this book as a permanent

record of your purchase to aid in identification in the event of theft.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.

For your future reference

10 Installation Manual

Introduction

This Installation Manual is designed to serve as an overall technical reference for the

Panasonic Hybrid IP-PBX, KX-TDA50. It provides instructions for installing the hardware, and

programming the Hybrid IP-PBX using the KX-TDA50 Maintenance Console.

The Structure of this Manual

This manual contains the following sections:

Section 1 System Outline

Provides general information on the Hybrid IP-PBX, including the system capacity and

specifications.

Section 2 Installation

Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning

the installation site, installing the optional service cards, and cabling of peripheral

equipment are provided. Further information on system expansion and peripheral

equipment installation is included.

Section 3 Guide for the Hybrid IP-PBX PC Programming Software

Explains the installation procedure, structure, and basic information of the KX-TDA50

Maintenance Console.

Section 4 Troubleshooting

Provides information on the Hybrid IP-PBX and telephone troubleshooting.

About the Other Manuals

Along with this Installation Manual, the following manuals are available:

Feature Guide

Describes all basic, optional and programmable features of the Hybrid IP-PBX, and step-

by-step instruction for performing system programming using a proprietary telephone or a

personal computer (PC).

User Manual

Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.

Trademarks

•Microsoft and Windows are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

•Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its

subsidiaries in the United States and other countries.

•All other trademarks identified herein are the property of their respective owners.

•Screen shots reprinted with permission from Microsoft Corporation.

Installation Manual 11

F.C.C. REQUIREMENTS AND RELEVANT

INFORMATION

1. Notification to the Telephone Company

This equipment complies with Part 68 of the FCC rules and the requirements adopted by

the ACTA. On the side of this equipment is a label that contains, among other information,

a product identifier in the format US: ACJMF03AKX-TDA50. If requested, this number

must be provided to the telephone company.

Installation must be performed by a qualified professional installer. If required, provide the

telephone company with the following technical information:

•Telephone numbers to which the system will be connected

•Make: Panasonic

•Model: KX-TDA50

•Certification No.: found on the side of the unit

•Ringer Equivalence No.: 0.3A

•Facility Interface Code: 02LS2

•Service Order Code: 9.0F

•Required Network Interface Jack: RJ11

2. Ringer Equivalence Number (REN)

The REN is used to determine the number of devices that may be connected to a

telephone line. Excessive RENs on a telephone line may result in the devices not ringing

in response to an incoming call. In most, but not all areas, the sum of RENs should not

exceed five (5.0). To be certain of the number of devices that may be connected to a line,

as determined by the total RENs, contact the local telephone company. The REN for this

product is part of the product identifier that has the format US: ACJMF03AKX-TDA50. The

digits represented by 03 are the REN without a decimal point (e.g., 03 is a REN of 0.3).

For earlier products, the REN is separately shown on the label.

3. Incidence of Harm to the Telephone Lines

If this equipment causes harm to the telephone network, the telephone company will notify

you in advance that temporary discontinuance of service may be required. But if advance

notice isn't practical, the telephone company will notify the customer as soon as possible.

Also, you will be advised of your right to file a complaint with the FCC if you believe it is

necessary.

4. Changes in Telephone Company Communications Facilities, Equipment,

Operations and Procedures

The telephone company may make changes in its facilities, equipment, operations or

procedures that could affect the operation of the equipment. If this happens the telephone

company will provide advance notice in order for you to make necessary modifications to

maintain uninterrupted service.

5. Trouble with this equipment

If trouble is experienced with this equipment, for repair or warranty information, please see

the attached warranty, which includes the Servicenter Directory. If the equipment is

causing harm to the telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

6. Connection to Party Line

Connection to party line service is subject to state tariffs. Contact the state public utility

commission, public service commission or corporation commission for information.

12 Installation Manual

7. Combined Use with Alarm Equipment

If your home has specially wired alarm equipment connected to the telephone line, ensure

the installation of this equipment does not disable your alarm equipment. If you have

questions about what will disable alarm equipment, consult your telephone company or a

qualified installer.

Note

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate this device.

When programming emergency numbers and/or making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before

hanging up.

2. Perform such activities in the off-peak hours, such as early morning hours or late

evenings.

WARNING

The software contained in the ARS and TRS features to allow user access to

the network must be upgraded to recognize newly established network area

codes and exchange codes as they are placed into service. Failure to

upgrade the premises PBXs or peripheral equipment to recognize the new

codes as they are established will restrict the customer and the customer’s

employees from gaining access to the network and to these codes.

KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.

Installation Manual 13

For Cell Station

CAUTION

Any changes or modifications not expressly approved by the party responsible for

compliance could void user’s authority to operate this device.