Planet IPX-1000 User manual

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Internet Telephony /PBX System
IPX-1000
User s manual

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Copyright
Copyright (C) 2004 PLANETTechnology Corp. All rights reserved.
The productsand programs described in this User s Manual are licensed productsof PLANETTechnology,This
User s Manual contains proprietary information protected by copyright, and this User s Manual and all
accompanying hardware, software, and documentation arecopyrighted.
No part of this User s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems,for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANETTechnology.
Disclaimer
PLANETTechnology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation,either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANEThas made every effort to ensure that this User s Manual is accurate; PLANETdisclaims liability for any
inaccuracies or omissions thatmay have occurred.
Information in this User s Manual is subjectto change without notice and does not represent a commitment on the
part ofPLANET. PLANETassumes no responsibility for any inaccuracies that may be contained in this User s
Manual. PLANETmakes no commitment to update or keep current the information in this User s Manual,and
reserves the right to make improvements to this User s Manual and/or to the productsdescribed in this User s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
commentsand suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
Trademarks
The PLANETlogo is atrademark of PLANETTechnology.This documentation may referto numerous hardware
and software productsby their trade names. Inmost,ifnot all cases, theirrespective companies claim these
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Revision
User s Manual for Internet Telephony PBXSystem
Model: IPX-1000
Rev: 1.0 (July 2004)
Part No. EM-IPX1000V1

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TABLE OF CONTENTS
Chapter 1 Introduction.........................................................................1
Overview.............................................................................................................1
Package Content................................................................................................2
Physical Details..................................................................................................2
LED Display& Button...................................................................................2
Physical Interfaces........................................................................................3
Chapter 2 Preparations & Installation.................................................4
Physical Installation Requirement....................................................................4
Administration Interface....................................................................................6
LAN/WAN Interface quick configurations......................................................6
Web configuration access:............................................................................6
Preparation before beginning web administration on IPX-1000....................8
Checking TCP/IPsettings on Windows 95/98...............................................8
Checking TCP/IPsettings on Windows NT.................................................10
Checking TCP/IPSettings - Windows 2000:...............................................13
Checking TCP/IPSettings - Windows XP...................................................15
LAN IPaddressconfiguration via web configuration interface....................17
WANIPaddressconfiguration via web configuration interface...................17
Internet Access Setup.................................................................................18
Chapter 3 Network Service Configurations......................................20
Configuring and monitoring your IPX-1000 from web browser...................20
Overviewon the web interface of IPX-1000................................................20
Manipulation ofIPX-1000 via web browser.................................................20
LAN/WAN Configuration.............................................................................21
DHCPServer Configuration........................................................................26
Internet Sharing..........................................................................................27
Advanced Internet Configuration................................................................28
Firewall Configuration.................................................................................34
QoS Configuration......................................................................................35
DDNS.........................................................................................................38
VPN Configuration......................................................................................39
Chapter 4 Telephone ServiceConfigurations...................................42
IPX-1000 TelephonyFunctions.......................................................................42
System........................................................................................................42
PBX Configuration......................................................................................43
Co/Extension line Configuration.................................................................47
Toll Table.....................................................................................................51

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H.323 Configuration....................................................................................51
Calling partyconfiguration .................................................................................53
VoIP& PSTN..............................................................................................55
VoIPuser....................................................................................................56
Appendix A:IPX-1000 Telephone Commands..................................58
Appendix B:Specifications...............................................................67

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Chapter 1
Introduction
Overview
IPX-1000is afull function PBX systemwith extra built-in features likeauto-attendant; voicemail, VoIP
(Internet Phone), andvarious networkservices. It provides asolid, uniformplatformfor both voice
communications as well asnetworkcommunications. Built onstate-of-the-art embedded technology,
IPX-1000 offers aseamlesslyintegrated solutionfor the telecommunication needs ofmodern times. Its
versatile andexpandable design makes IPX-1000 an ideal choice for companiesofsmall to medium
sizes.
PBX Functions
•IPX-1000 provides 6analogports to interface with2CO lines and 4extension lines. Since all ports
are analog, no extra hardware is needed to connect analog devices.
•IPX-1000allowsthe use ofregular telephones instead ofexpensive digital telephones, resulting in
even more cost savings.
•IPX-1000 does not utilize thenetworkfor conventional telephony functions; therefore it adds no load
to the networkand is not subject to networkconditions/failures.
VoIP Functions
IPX-1000providestwo “H.323”VoIP resources asstandard, VoIPfunctions aretransparently
integratedwith conventionaltelephony functions in theIPX-1000 design, andauniformuser interface is
provided for bothconventional andVoIP functions.
Advanced Internet Functions
IPX-1000provides advanced Internetservice:
· DHCP server. Dynamic Host Configuration Protocol provides adynamic IP address to PCs and
other devices upon request.
· PPPoE. The Internet (WANport) connection supports PPPoE (PPP over Ethernet), as well as
Direct Connectiontype services.
· Virtual DMZ. The DMZ (DeMilitarized Zone) featurewill allow un-restricted bi-directional traffic
passed through IPX, this will bring great convenience while configuring Internet applications
· Support VPN. Provides an easy-to-followconfigurationinterface to quickly setup thecommon VPN
deployment scenarios between each ofthe machines to minimize supportrequirements.
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Package Content
The contents of your product should contain the following items:
IPX-1000unit
Power adapter
QuickInstallationGuide
User s Manual CD
RJ-45 cable x 1
RJ-11 cable x 1
Physical Details
Front Panel of IPX-1000
Rear Panel of IPX-1000
LED Display& Button

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Physical Interfaces
IPX-1000is equipped with aWAN interface with 10/100 Mbpsauto-negotiation capability,4 LAN
Ethernet portswith 10/100Mbps auto-negotiation, auto-MDI/MDI-X capability.In addition to the
LAN/WAN Ethernet interface ports, there is a 9-pin RS-232 interface port, four RJ-11 telephony
interface ports on the rear panel. Their functions are described below:
Indicator Color Activity Indication
PWR Green On Power is supplied to the gateway.
Ÿ 80V
Ÿ 24V
Green On Line status diagnostic
LAN
Ÿ 10/ACT
Ÿ 100/ACT
Green
Orange
On
On
Datais presented on LAN.
The gatewayis connected to LAN.
WAN
Ÿ 10/ACT
Ÿ 100/ACT
Green
Orange
On
On
Datais presented on WAN.
The gatewayis connected toWAN.
LINE
Voice Channels
1-2
Green Off
On
Blinking
The lineis idle.
The lineis being used.
The lineis ringing.
PHONE
Voice Channels
1-4
Green Off
On
Blinking
The lineis idle.
The lineis being used.
The lineis ringing.
Port Label Function
RJ-45 LAN Connecting IPX to a 10/100MbpsEthernet network
RJ-45 WAN ConnectingIPX
to a10/100MbpsEthernet network/xDSL
/Cable modemfor Internet access
9-pin RS-232 Console Factoryuse.
RJ-11 (Line1~2)PSTN/CO line
Connected directlyto the PSTN analog line/CO line.
RJ-11 (TEL1~4) Telephony Connected Telephoneto PBX for voice communication

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Chapter 2
Preparations & Installation
Physical Installation Requirement
· Networkcables. Use standard 10/100BaseTnetwork(UTP) cables with RJ45 connectors.
· TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either ofa DSLor Cable modem
(for WAN port usage)
1. Choose anInstallation Site
Select a suitable place on the networkto install IPX-1000.
Ensure IPX-1000 and the DSL/Cable modemare powered OFF.
2.ConnectingtoLAN
UsingUTPcables, connectall your LAN devices (PC, NB, HUB, switch…)tothe LAN ports onthe
IPX-1000. The corresponding “LAN”light(s) on the front panelwill turn on. Wait aminute or two
for all LAN devices toestablish links with the IPX-1000.The networkrelated installation is now
complete and you should be able to access the Internet.
3. Connect WAN Cable
Connect theDSL or Cable modemto the WAN port onIPX-1000. Use the cable suppliedwith
your DSL/Cable modem. Ifno cable was supplied, usea standard cable.
Using a UTP cable, connect the LANport on the ADSL/cablemodemto the WAN port onthe
IPX-1000. Turn on the ADSL/cable modemand makesure its READYlight is on steadily. Ifthe
READYlight keeps blinking, contact your Internet service provider (ISP) andfix the problem
before goingto the next step.
Ifthe connection is made properly, the “WAN”light on the front panelwill turnon.
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4.Connectingpower
•Plug the power supplyintothe IPX-1000.
•Plug the power cord into a power outlet. Three lights (“Power”, “24V”,and “80V”) on the front
panelwill turn on, indicating that the systemis up and running.
5. Check the LEDs
•The PWR LED should be ON.
•For each LAN (PC) connection, the LAN LNK/ACTLEDshould be ON (provided thePC is also
ON.)
•The WAN LED should be ON.
6. Connecting to the telephonydevices
· Connecting toPSTN/CO line
Connect CO line(s) to IPX-1000 sline 1and/or line2.The “Line 1”and/or “Line2”light(s)
on the front panel will turnon.
· Connecting toTelephone
Connect telephone(s) to Tel 1 ~ Tel 4 (Extension 1 ~Extension 4)
Connection of incorrect telephony devices to the telephony
ports can cause permanent damage to the IPX
.For example,
the PSTN line should NOT be connected to the Tel por
t1to
4 on IPX-1000.
ë
Note

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Administration Interface
PLANET IPX-1000 provides GUI (Web based, Graphical User Interface) for machine management and
administration.
LAN/WAN Interface quick configurations
PLANET IPX-1000 comes with twodefaults IPaddress, default LANside IPaddress is “192.168.0.1”,
and defaultWAN side IPaddress is “172.16.0.1”. You mayuse anyPCto connectto the LAN port of
IPX-1000to start machine administration.
Web configuration access:
Tostart IPX-1000 web configuration, youmust have one ofthese webbrowsers installed oncomputer
for web management
· Netscape Communicator 4.03 or higher
· Microsoft Internet Explorer 4.01 or higher with Java support
Default LAN interface IP address ofIPX-1000 is 192.168.0.1.Youmaynowopenyour webbrowser,
and insert http://192.168.0.1 in the address bar of your webbrowser tologonIPX-1000 web
configuration page.
IPX-1000 will prompt for sign in User Name/Password,please enter: admin /123 to continue machine
Web Management.
In general cases, the LAN IP address is the default gateway
of LAN side workstations for Internet access, and the WAN
IP of IPX-1000
is the IP address for remote calling party
to connect with.
i
Hint

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Default WAN interface IP address ofIPX-1000 is 172.16.0.1.You maynowopen your web browser,and
insert http://172.16.0.1 in the address barofyour webbrowser to logon IPX-1000 web configuration
page.
IPX-1000will prompt for sign inUser Nameand Password,please enter: admin/123 tocontinue
machine Web Management.
ë
Note
Please locate your PC in the same network segment
(192.168.0.x) of IPX-1000. If you re not familiar with
TCP/IP, please referto related chapter on user smanual
CD or consult your network administrator forproper network
configurations.

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Preparation before beginning webadministration on IPX-1000
In this section,we ll introduce stepsofhowto setupaPC tocommunicate withIPX-1000 andInternet
access relatedparameters throughTCP/IPprotocol configuration.
Before startingwebbrowser toconnect to IPX-1000,pleasecheckTCP/IPconfigurations onPC:the
PC must be configured either as aDHCPclient andor fixed IPallocationon theintranetor Internet.
After ensuring TCP/IPconfigurationon themanaging workstation, you mayconnect to web
administration page ofIPX-1000either fromintranet, or Internet
Following are guidelines ofsetting up TCP/IPconfigurations on different OS platform
Checking TCP/IP settings on Windows 95/98
Ifthere is noTCP/IPinstalledonyourWindows95orWindows98, youmust add theprotocol and
changethesettings onyour PC.
Step 1 Open the Control Panel, anddouble-clicking the Network icon. The Networkwindowappears
Step 2 IfTCP/IP protocolshown inthe networkwindow,pleasecontinuetothe next step. Ifitisnot
shown, please add TCP/IPprotocol support as follows:
a. Clicking Add.
b. Double-clicking Protocol in the Select NetworkComponent Type window,then the
Select NetworkProtocol windowappears.
c. Choose Microsoft for the manufacturer.
d. Choose TCP/IP for thenetworkprotocol.
e. Clicking OK,and the Networkwindow appears.
Step 3.1Change the TCP/IP settings to use DHCP as follows (DHCP environment):
a. Double-clicking the first TCP/IP cable icon. The TCP/IP Properties window appears.
b. Verifythat the IPAddress tab has Obtain an IPaddress automaticallyselected and
that the IP Address and Subnet Maskfields are grayed out.

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Step 3.2 Change the TCP/IPsettings to use DHCP as follows (Fixed IPallocation):
Ifthere is no DHCPserver in your network,please consult your networkadministrator the
TCP/IPparameters ofyourPC,andinserttheobtaineddatainIP address tab. Toaccess
different IPsegment (for example, fromLAN toInternet), youwill needtoassign the
gatewayand DNS (for Internet access) in your PC.
Step 4 Add the DNS server given toyou byyour ISP or networkadministrator:
a. Clicking the DNS Configuration tab.
b. Clicking Enable DNS.
c. Enter your host name in the Host field.
d. Enter your domain name in the Domain field.
e. Enter the IP address of the DNS server in the DNS Server Search Order field.
f. Clicking Add. The IP address displaysin the windowbelowthe field.

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Step 5 Clicking OK, and reboot machineto make the modifications effective in your PC.
Checking TCP/IP settings on Windows NT
Obtain an IP address from a DHCPServer
Select Control Panel - Network, and, on the Protocols tab, select theTCP/IP protocol, as shown
below.
Windows NT4.0 - TCP/IP
a) Clicking the Properties button to see a screen like the one below.

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Windows NT4.0 - IP Address
b) Select the networkcard for your LAN.
c) Select the appropriateradio button - Obtain an IP addressfrom a DHCP Server or
Specifyan IP Address, asexplained.
Specify an IPAddress
Ifyour PC is alreadyconfiguredwithanIP address, checkwithyour networkadministrator before
making the following changes.
a) The Default Gateway must be set to match your networkenvironment. To set this:
· Clicking the Advanced button on the screen above.
· On the following screen, clicking the Add button in the Gateways panel, and enter gatewayIP
address, as shown below.
· Ifnecessary,use the Up button to make the inserted on thefirst entryin the Gateways list.

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Windows NT4.0 - Add Gateway
b) The DNS shouldbe set to the address provided byyour ISP, as follows:
· Clicking the DNS tab.
· On theDNSscreen,shown below, clicking the Add button(under DNSService Search Order), and
enter the DNSprovided byyour ISP.
Windows NT4.0 DNS

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Checking TCP/IP Settings - Windows 2000:
Select Control Panel -Network and Dial-up Connection.
a) Right-clicking the Local Area Connection icon and select Properties. Youshould seeascreen
like the following:
NetworkConfiguration (Win 2000)
b) Select the TCP/IP protocol for your networkcard.
c) Clicking on the Properties button. Youshould then see a screen like thefollowing.

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TCP/IP Properties (Win 2000)
Ensure your TCP/IP settings are correct withone ofthe following description.
Using DHCP
Touse DHCP,select theradio button Obtain an IPAddress automatically.This is thedefault Windows
setting. Ifyour networking environment is aDHCPenvironment, Using thisoption is recommended.
Restart your PC to ensure it obtains an IP Address fromDHCPserver.
Using a fixed IPAddress ("Use the following IP Address")
Ifyour PC is alreadyconfigured,checkwithyournetworkadministrator before making the following
changes.
· EntergatewayIP addressobtainedfromnetworkadministrator inthe Default gateway field and
clicking OK.Ifthe DNS Server fields areempty,select Use the following DNS server addresses,and
enter the DNS address obtained fromnetworkadministrator or addresses provided byyour ISP,
then clicking OK.

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Checking TCP/IP Settings - Windows XP
Select Control Panel - Network Connection.
a) Right -clicking the Local Area Connection icon and select Properties.Youshould seea
screen like thefollowing:
NetworkConfiguration (Windows XP)
b) Select the TCP/IP protocol for your networkcard.
c) Clicking on the Properties button. Youshould then see a screen like thefollowing.

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TCP/IP Properties (Windows XP)
Ensure your TCP/IP settings are correct withone ofthe following description.
Using DHCP
To use DHCP, select the radio button Obtain an IPAddress automatically.This is thedefaultWindows
setting. If your networking environment is a DHCPenvironment, Using this option is recommended.
Restart your PC to ensure it obtains an IP Address fromDHCPserver.
Using a fixed IPAddress ("Use the following IP Address")
Ifyour PC is alreadyconfigured,checkwithyournetworkadministrator before making the following
changes.
Enter gateway IP address obtained fromnetworkadministrator in the Default gateway field and clicking
OK.Ifthe DNS Server fieldsare empty,select Use the following DNS serveraddresses,andenters the
DNS address obtained from networkadministrator or addresses provided byyour ISP,then clicking
OK.