Advantech EKI-1334 User manual

User Manual
EKI-1334

EKI-1334 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2015
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (5 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for five years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. Edition 1
Printed in Taiwan October 2015

iii EKI-1334 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
Technical Support and Assistance
1. Visit the Advantech web site at http:support.advantech.com.cn where you can
find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com.

EKI-1334 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated into the equipment.
–The equipment has been exposed to moisture.
–The equipment does not work well, or you cannot get it to work according to
the user's manual.
–The equipment has been dropped and damaged.
–The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -40° C (-40° F) OR ABOVE 80°
C (140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
17. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v EKI-1334 User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

EKI-1334 User Manual vi

vii EKI-1334 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ...............................................................................................2
1.2 Package Checklist.....................................................................................3
1.3 Product Features.......................................................................................4
1.3.1 Interfaces......................................................................................4
1.3.2 Functions ......................................................................................4
1.3.3 Environmental Limits.....................................................................5
1.3.4 Power Requirements ....................................................................5
1.3.5 Physical Characteristics................................................................5
1.3.6 Advanced Industrial Characteristics..............................................5
1.3.7 Warranty .......................................................................................5
Chapter 2 Hardware Installation ..........................7
2.1 Typical Application ....................................................................................8
2.2 Panel Layout.............................................................................................8
2.3 Quick Connection to Internet.....................................................................9
2.3.1 Insert SIM Card.............................................................................9
2.3.2 Antenna Installation ......................................................................9
2.3.3 Power Supply................................................................................9
2.3.4 Connect.........................................................................................9
2.3.5 Build Connection between EKI-1334 and PC.............................10
2.3.6 Start to configure your EKI-1334 (Optional)................................12
2.3.7 Connect EKI-1334 with Internet..................................................14
2.4 Quick IPSec VPN Configuration..............................................................15
2.5 Reset to Factory Defaults........................................................................18
2.5.1 Hardware Approach....................................................................18
2.5.2 Web Approach............................................................................19
Chapter 3 Advanced Configuration...................21
3.1 Configuration on Web .............................................................................22
3.1.1 Preparation .................................................................................22
3.1.2 System........................................................................................24
3.1.3 Network.......................................................................................29
3.1.4 Service........................................................................................36
3.1.5 Firewall........................................................................................40
3.1.6 QoS.............................................................................................43
3.1.7 VPN.............................................................................................44
3.1.8 Tools...........................................................................................53
3.1.9 Status..........................................................................................54
3.2 CLI Configuration ....................................................................................57
3.2.1 CLI Operation..............................................................................57
3.2.2 CLI command..............................................................................59
Appendix A FAQ.....................................................61
A.1 FAQ.........................................................................................................62
A.2 Support....................................................................................................63

EKI-1334 User Manual viii

Chapter 1
1Overview
Sections include:
Introduction
Package Checklist
Features & Specifications
Product Models

EKI-1334 User Manual 2
1.1 Introduction
EKI-1334 are M2M wireless routers that integrate 3G network and virtual private
network (VPN) technologies. The products meet fundamental needs of field
communication in industry, support international commercial UMTS (HSPA+) and
GPRS network.
The design of the EKI-1334 fully incorporated the requirements of industrial users,
adopted multi-level software detection mechanism. Multiple VPN protocol ensures
security in data transmission, preventing malicious access and tampering of data.
The humanized WEB configuration interface is easy for customer to use. It also
supports connection to multiple network devices, enabling multi service processing.
The EKI-1334 are the ideal choice for industrial usage, having low power
consumption, wide working temperature range from -20° C to 70° C, small size and
light weight that is easy for application in harsh, narrow industrial environment.
Important Safety Information
This product is not intended for use in the following circumstances
Area(s) where radio transmission equipment (such as cell phone) are not per-
mitted.
Hospitals, health care facilities and area(s) where cell phones are restricted by
law.
Gas stations, fuel storage and places where chemical are stored.
Chemical plants or places with potential explosion hazard.
Any metal surface that may weaken the radio signal level.
RF safety distance
For GPRS router, the compliance boundary distance is r=0.26 m for GSM 900
MHz and r=0.13 m for DCS 1800 MHz.
For HSUPA router, the compliance boundary distance is r=0.26 m for GSM 900
MHz and r=0.13 m for DCS 1800 MHz, r=.0.094 for WCDMA 900 MHz, r=0.063
for WCDMA 2100 MHz.
Warning
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
WEEE Notice
The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered
into force as European law on 13th February 2003, resulted in a major change in the
treatment of electrical equipment at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of WEEE, and in
addition, to promote the reuse, recycling and other forms of recovery of such wastes
so as to reduce disposal.
The WEEE logo (shown at the left) on the product or on its box indicates that this
product must not be disposed of or dumped with your other household waste. You
are liable to dispose of all your electronic or electrical waste equipment by relocating
over to the specified collection point for recycling of such hazardous waste. Isolated
collection and proper recovery of your electronic and electrical waste equipment at
the time of disposal will allow us to help conserving natural resources. Moreover,

3 EKI-1334 User Manual
Chapter 1 Overview
proper recycling of the electronic and electrical waste equipment will ensure safety of
human health and environment.
For more information about electronic and electrical waste equipment disposal,
recovery, and collection points, please contact your local city centre, household waste
disposal service, shop from where you purchased the equipment, or manufacturer of
the equipment.
1.2 Package Checklist
We put each EKI-1334 cellular router in a box with standard accessories. Additionally,
there’re optional accessories can be ordered. When you receive our package, please
check carefully, and if there’re items missing or appearing to be damaged, please
contact with your Advantech sales representative.
Items in package include:
Standard Accessories:
Accessories Description
EKI-1334 Cellular Router 1
Cable 1 Cross line, CAT-5,1.5M
Antenna 3 m Cellular Antenna

EKI-1334 User Manual 4
1.3 Product Features
1.3.1 Interfaces
WAN
Cellular WAN:
–Band Options: GSM/GPRS/EDGE: 850/900/1800/1900 MHz
–UMTS /HSPA/HSPA+: 850/900/1900/2100 MHz
Ethernet WAN:
–Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX
–Magnetic Isolation Protection: 1.5 KV built-in
LAN
Number of Ports: 3
Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX
Magnetic Isolation Protection: 1.5 KV built-in
DMZ
Number of Ports: 1
Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX
Magnetic Isolation Protection: 1.5 KV built-in
Serial
Serial Type: RS232
Data bit: 5/6/7/8
Stop bit: 1/2
Check bit: N/O/D
Baud rate: 3,200 bit/s ~ 115, 200 bit/s
SIM Interface
SIM Control: 3 V
1.3.2 Functions
PPP:
–Support VPDN/APN, fast access to virtual private dial-up network (VPDN)
provided by mobile operator, ensure high-security data transmission.
–Support CHAP/PAP/MS-CHAP/MS-CHAP V2 authorization
–Support Connection Detection, auto-recovery, auto-link, ensure reliable com-
munication.
–Support On-demand connection, SMS Activity
Dynamic IP: Support DHCP, applied as Server/Client
Dynamic DNS:
–Support Dynamic DNS-IP Binding
–Provide DDNS analyze to help access dynamic data center
Flux Management: Support rate limiting,
Firewall Function:
–Package filtering
–Port Mapping

5 EKI-1334 User Manual
Chapter 1 Overview
–Virtual Address Mapping
–DMZ zone
–MAC addresses binding.
Route function: Support Static Routing Table
VPN: IPSec/SSL VPN, L2TP/PPTP VPN, GRE
Link Backup:
–VRRP: Support VRRP protocols, realizing immediate link backup
DNS Forwarding: Support DNS Forwarding, support DNS record
Network tools: Support Ping, Trace Route and Telnet
1.3.3 Environmental Limits
Operating Temperature: -20 to 70° C (-4 to 158° F)
Operating Humidity: 5 to 95% RH
Storage Temperature: -40 to 85° C (-40 to 167° F)
1.3.4 Power Requirements
Power Inputs: 1 terminal block, including power jack and serial
Input Voltage: 9 ~ 26 VDC
1.3.5 Physical Characteristics
Housing: Steel, providing IP30 protection
Dimensions (mm):
Back Side View Front View
1.3.6 Advanced Industrial Characteristics
Physical Characteristics: Shell: Metal, IP30
1.3.7 Warranty
Warranty Period: 5 year
II

EKI-1334 User Manual 6

Chapter 2
2Hardware Installation
Sections include:
Typical Application
Panel Layout
Quick Connect to Internet
Quick IPSec VPN Configuration
Reset to Factory Defaults

EKI-1334 User Manual 8
2.1 Typical Application
EKI-1334 can be used to connect your device (with RS232/Ethernet Interface) to
Internet via GPRS/ 3G cellular network. Meanwhile, to ensure the security and
access, EKI-1334 support VPN, enabling remote access and secure data transmis-
sion through Internet.
2.2 Panel Layout
The Reset bottom, SIM card slot and power supply are on above panel.
Description of LED
Legend: On-- Off-- Blink--
Power on Start to run firmware Begin dial to Internet
Connect to internet Upgrading firmware Restore factory default

9 EKI-1334 User Manual
Chapter 2 Hardware Installation
Signal Status LED Description
----- Signal: 1-9 (poor signal level, router cannot work, please check the
antenna and local signal level)
------ Signal: 10-19 (Router can work under this signal level)
------ Signal: 20-31 (Perfect signal level)
2.3 Quick Connection to Internet
2.3.1 Insert SIM Card
Open EKI-1334 SIM/UIM card case at the bottom, insert the SIM card and close the
case.
2.3.2 Antenna Installation
After install the EKI-1334, connect the interface of enhanced antenna to the interface
of skin antenna and screw tightly. Put the amplifier of enhanced antenna to where it
can receive the signal well.
2.3.3 Power Supply
Connect EKI-1334 to power supply with the power supply cord in the package,
observe whether the Power LED on the panel of EKI-1334 goes on. If not, please
contact Advantech for technical support.
You can start to configure EKI-1334 after the Power LED turns on.
2.3.4 Connect
Link EKI-1334 with PC:
1. Using a cable to link EKI-1334 with a PC;
2. After the connection, you can see one LED of RJ45 Interface turns green and
the other flashes.
Caution! Position and angle of the antenna may influence the quality of signal.

EKI-1334 User Manual 10
2.3.5 Build Connection between EKI-1334 and PC
EKI-1334 Router can auto-distribute IP address for PC. Please set the PC to auto-
matically obtain IP address via DHCP. (Based on Windows Operation System):
1. Open “Control Panel”, double click “Network Connections” icon, and enter “Net-
work Connections” Screen.
2. Double click “Local Area Connection”, enter “Local Area Connection Status”
screen:
3. Click “Properties”, enter “Local Area Connection Properties” screen

11 EKI-1334 User Manual
Chapter 2 Hardware Installation
Choose “Internet Protocol (TCP/IP)”, click “properties” button, ensure your PC can
obtain IP and DNS address automatically. (Or you can set your PC in the subnet:
192.168.2.0/24, for example, set IP: 192.168.2.10, Net Mask: 255.255.255.0, Default
Gateway: 192.168.2.1)
Click “OK”, EKI-1334 will allocate an IP address: 192.168.2.x, and a gateway:
192.168.2.1(the default address of EKI-1334).
After configure TCP/IP protocols, you can use ping command to check whether the
link between PC and Router is built correctly. Below is an example to execute Ping
command under Windows XP:
Ping 192.168.2.1
If the screen shows:

EKI-1334 User Manual 12
Then the PC and EKI-1334 are correctly connected. Else if it shows:
The connection is not built, you need to check step by step starting from Section
2.3.4.
2.3.6 Start to configure your EKI-1334 (Optional)
After you have finished the former steps, you can configure the EKI-1334:
1. Open IE browser, input the default IP address of the Router: http://192.168.2.1,
you can see the login page as below:
Input “username” (default: adm) and the “password” (default: 123456), then click
“login” to enter the operation screen.
2. Change the IP configuration:
Caution! After updating the configuration, please click “apply” to activate your
configuration.