Advantech SmartMotion ST355 User manual

Twin Cellular Module Router
SmartMotion ST355
USER MANUAL

SmartMotion ST355
© 2023 Advantech Czech s.r.o. No part of this publication may be reproduced or transmitted in any form or by
any means, electronic or mechanical, including photography, recording, or any information storage and retrieval
system without written consent. Information in this manual is subject to change without notice, and does not
represent a commitment on the part of Advantech.
Advantech Czech s.r.o. shall not be liable for incidental or consequential damages resulting from the furnish-
ing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The use of
trademarks or other designations in this publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
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SmartMotion ST355
Used symbols
Danger – Information regarding user safety or potential damage to the router.
Attention – Problems that can arise in specific situations.
Information, notice – Useful tips or information of special interest.
GPL license
Source codes under GPL license are available at https://icr.advantech.cz/source-code
address.
Advantech Czech s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Document No. MAN-0012-EN, revision from June 8, 2023. Released in the Czech Republic.
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Contents
1 Safety Instructions 2
2 WEEE directive 3
3 Router Description 4
3.1 Usage of the Router ................................. 5
4 Contents of Package 8
5 Router Design 9
5.1 Router versions .................................... 9
5.2 Product Revisions .................................. 9
5.3 Delivery identification ................................ 10
5.4 Order codes ...................................... 10
5.5 Basic dimensions of the router box ......................... 12
5.6 Mounting recommendations ............................. 12
5.7 Removal from the DIN rail .............................. 13
5.8 Description of the rear panel ............................. 14
5.9 Description of the front panel ............................ 14
5.9.1 Status indication ............................... 15
5.9.2 Power connector PWR ............................ 16
5.9.3 Antenna connector ANT, DIV, GPS and WiFi ............... 18
5.9.4 SIM card reader ............................... 19
5.9.5 MicroSD card reader ............................. 20
5.9.6 Ethernet Ports (ETH0 and ETH1) ...................... 22
5.9.7 Power over Ethernet (PoE) ......................... 23
5.9.8 USB Port ................................... 25
5.9.9 I/O Port .................................... 26
5.9.10 Reset ..................................... 28
6 First Use 29
6.1 Connecting the router before first use ....................... 29
6.2 Start .......................................... 30
6.3 Configuration ..................................... 30
6.3.1 Configuration over web browser ....................... 30
7 Technical Parameters 32
7.1 Basic parameters ................................... 32
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7.2 Standards and regulations .............................. 33
7.3 Type tests and environmental conditions ...................... 34
7.4 Technical parameters of cellular modules ..................... 35
7.4.1 Technical parameters of the first cellular module ............. 35
7.4.2 Technical parameters of the second cellular module ........... 36
7.5 Technical parameters of GPS ............................ 37
7.6 Technical parameters of WiFi ............................ 38
7.7 Technical parameters of I/O port .......................... 38
7.8 Technical Parameters of Power over Ethernet (PoE) ............... 39
7.9 Other Technical Parameters ............................. 39
8 Related Documents 40
9 Troubleshooting 41
9.1 FAQ .......................................... 41
10 Customer Support 44
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List of Figures
1 Access to the Internet from LAN .......................... 5
2 Backed up access to the Internet .......................... 6
3 Using VPN tunnel .................................. 6
4 Serial Gateway .................................... 7
5 Contents of package ................................. 8
6 Basic version ..................................... 9
7 Version with WiFi module .............................. 9
8 Label examples .................................... 10
9 Basic dimensions of the router box ......................... 12
10 Default position of metal DIN rail clip ........................ 13
11 Removal from the DIN rail .............................. 13
12 SmartMotion front panel ............................... 14
13 Power connector ................................... 16
14 Connection of power supply ............................. 16
15 Connecting of the antenna .............................. 18
16 SIM cards ....................................... 19
17 MicroSD card ..................................... 20
18 Ethernet connector .................................. 22
19 Connection of Ethernet cable ............................ 22
20 PoE PD usage .................................... 23
21 PoE PSE usage ................................... 24
22 USB connector .................................... 25
23 I/O connector ..................................... 26
24 Binary connection .................................. 27
25 Router reset ...................................... 28
26 Router connection .................................. 29
27 Entering the IP address of the router ........................ 30
28 Entering login information .............................. 30
29 Router web interface ................................. 31
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List of Tables
1 Router versions .................................... 9
2 HW Revisions History ................................ 9
3 Delivery identification ................................ 10
4 Order codes overview ................................ 10
5 Power over Ethernet ................................. 10
6 Type of router box .................................. 11
7 Type of power supply ................................. 11
8 Examples of order code ............................... 11
9 Front panel description ................................ 14
10 LED status indication ................................. 15
11 Connection of power connector ........................... 16
12 Technical specifications of microSD card ...................... 20
13 Ethernet connector pinout .............................. 22
14 Insulation strength of Ethernet ports ........................ 22
15 Connection of USB connector ............................ 25
16 Connection of I/O port ................................ 26
17 Characteristics of inputs ............................... 26
18 Description of router reset and restart ....................... 28
19 Basic parameters ................................... 32
20 Standards and Regulations ............................. 33
21 Type tests and environmental conditions ...................... 34
22 Technical parameters of the first cellular module ................. 35
23 Technical parameters of the second cellular module ............... 36
24 Technical parameters of GPS ............................ 37
25 Technical parameters of WiFi ............................ 38
26 Characteristics of inputs ............................... 38
27 PoE PD: parameters for opposite PSE ....................... 39
28 PoE PSE parameters ................................ 39
29 Other technical parameters ............................. 39
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SmartMotion ST355
1. Safety Instructions
Please, observe the following instructions:
• The router must be used in compliance with all applicable international and national laws
and in compliance with any special restrictions regulating the utilization of the router in
prescribed applications and environments.
• To prevent possible injury and damage to appliances and to ensure compliance with
all relevant provisions, use only the original accessories. Unauthorized modifications or
the use of unapproved accessories may result in damage to the router and / or a breach
of applicable regulations. Unauthorized modifications or use of unapproved accessories
may void the warranty.
• The router can not be opened.
• Turn off the router and disconnect it from power supply before handling the SIM card.
•Caution! This equipment is not suitable for use in locations where children are likely to
be present. The SIM card could be swallowed by small children.
• Power supply must not exceed 60 V DC max.
• Do not expose the router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature.
• Only routers with appropriate certification and labelling should be used in locations where
flammable and explosive materials are present, including gas stations, chemical plants,
or locations in which explosives are used. We remind users of the duty to observe the
restrictions concerning the utilization of radio devices at such places.
• Switch off the router when travelling by plane. Utilization of the router on a plane may
endanger the operation of the plane or interfere with the mobile telephone network, and
may be unlawful. Failure to observe these instructions may result in the suspension or
cancellation of telephone services for the respective client and / or may result in legal
sanctions.
• When using the router in close proximity to personal medical devices, such as cardiac
pacemakers or hearing aids, you must proceed with heightened caution.
• The router may cause interference when used in close proximity to TV sets, radio re-
ceivers or personal computers.
• It is recommended that you create an appropriate copy or backup of all important settings
that are stored in the memory of the device.
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2. Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was in-
troduced to ensure that electrical/electronic products are recycled using the best available
recovery techniques to minimize the environmental impact. This product contains high quality
materials and components which can be recycled. At the end of it’s life this pro- duct MUST
NOT be mixed with other commercial waste for disposal. The device contains a battery. Re-
move the battery from the device before disposal. The battery in the device needs to be
disposed of apart accordingly. Check the terms and conditions of your supplier for disposal
information.
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3. Router Description
SmartMotion ST355 is an industrial cellular router intended for wireless communication
in mobile networks that make use of LTE, HSPA+, UMTS, CDMA, EDGE or GPRS technol-
ogy. The router is equipped with two independent cellular modules for backed up communi-
cation. That’s why SmartMotion router is the ideal solution for the systems with high reliability
needed. The position of the first module is reserved for LTE technology with frequency bands
800, 900, 1800, 2100 and 2600 MHz. The second position can be equipped with a module sup-
porting LTE technology with frequency band 450 MHz. Due to the high speed of data transfer
and the previously mentioned high reliability of communication is this router an ideal solution
for specialized M2M devices and IoT as well as for wireless connection of traffic and security
camera systems, individual computers, LAN networks, automatic teller machines (ATM) and
other self-service terminals.
The standard configuration includes two Ethernet 10/100 ports, one USB 2.0 Host port,
two binary inputs and one output (I/O connector). The device also has four readers for 3 V and
1.8 V SIM cards, which are located on the rear panel of the router. The router also includes
a microSD card port that supports up to 64 GB card storage (32 GB in the case of SDHC
cards). The router can be equipped with a WiFi module, but this must be part of the initial
configuration – it cannot be assembled to the router at some point in the future. The router can
be equipped with PoE PD (Power over Ethernet – Powered Device), which allows the router
to be powered via Ethernet. It can also be equipped with PoE PSE (Power over Ethernet –
Power Source Equipment), which lets the router to power other devices via Ethernet.
Configuration of the router may be done via a password-protected Web interface. Web in-
terface provides detailed statistics about the router’s activities, signal strength, detailed system
log etc. The router supports the creation of VPN tunnels using IPSec, OpenVPN and L2TP
to ensure safe communication. DHCP, NAT, NAT-T, DynDNS, NTP, VRRP, control by SMS,
backup primary connection and many other functions are supported.
The router provides diagnostic functions which include automatically monitoring the PPP
connection, automatic restart in case of connection losses, and a hardware watchdog that
monitors the router status. The user may insert Linux scripts which are started on various
actions. It is possible to create up to four different configurations for the same router. These
configurations can be switched whenever necessary via Web interface, SMS or binary input
status. The router can automatically upgrade its configuration and firmware from your central
server. This allows for mass reconfiguration of numerous routers at the same time.
The router also supports additional software like R-SeeNet for permanent traffic monitoring
of routers.
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SmartMotion ST355
Examples of possible applications
• mobile office
• fleet management
• security system
• telematic
• telemetric
• remote monitoring
• vending and dispatcher machines
3.1 Usage of the Router
The router is primarily intended for these four basic situations:
I. Access to the Internet from LAN
Figure 1: Access to the Internet from LAN
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II. Backed up access to the Internet (from LAN)
Figure 2: Backed up access to the Internet
III. Secure networks interconnection or using VPN
Figure 3: Using VPN tunnel
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IV. Serial Gateway
Figure 4: Serial Gateway
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4. Contents of Package
Basic delivered set of router includes:
• Router,
• Power supply,
• Crossover UTP cable,
• Up to five external antennas,
–2x Terminal antenna for standard LTE
–2x Terminal antenna for LTE 450 MHz
–1x WiFi antenna (if router contains WiFi module)
• Loose power and I/O connector (+8 pins1),
• Clip for the DIN rail,
• printed Quick Start Guide Leaflet.
Figure 5: Contents of package
Temperature range for power supply is reduced to 0 ◦C to +40 ◦C!
1These pins are designed for cables with a diameter from 0.2 to 0.8 mm2
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SmartMotion ST355
5. Router Design
5.1 Router versions
SmartMotion ST355 router is supplied in the following versions (see table below). All ver-
sions are available in a metal box. All versions are available with PoE PD (Power over Ethernet
– powered device) so you can power the router from both ETH0 and ETH1 interfaces, or with
PoE PSE (power source equipment) so you can power other devices by the router.
Router versions
SIM
BIN
BOUT
USB
SD
ETH
WiFi
Basic version 4 x 2 x 1 x 1 x 1 x 2 x
Version with WiFi module 4 x 2 x 1 x 1 x 1 x 2 x 1 x
Table 1: Router versions
Figure 6: Basic version Figure 7: Version with WiFi module
5.2 Product Revisions
For the product revision history, see the table below. The revision number is printed on the
packaging and product labels.
The router GUI can also display the product revision under Status -> General -> System
Information -> Product Revision. Please note that the default revision (Rev.1.0) is unavailable
here.
Rev.# Description
1.0 Initial version (revision not printed on the labels).
2.0 New SIM slot type; see PCN-2022-03 for details.
Table 2: HW Revisions History
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5.3 Delivery identification
Trade name Type name Description
SmartMotion ST355 SmartMotion Router in a metal box
Table 3: Delivery identification
Figure 8: Label examples
5.4 Order codes
Order codes overview is shown in the table below.
Product Name Order code Features – interfaces
ST355 BB-ST3550x0yz∗2x LTE module (1x LTE 450 MHz), 2x ETH, 1x USB,
2x BI, 1x BO, 1x microSD reader, 4x SIM reader
ST355 BB-ST3551x0yz∗2x LTE module (1x LTE 450 MHz), 2x ETH, 1x USB,
2x BI, 1x BO, 1x microSD reader, 4x SIM reader, WiFi
Table 4: Order codes overview
∗Replace the letters "x", "y" and "z" with the values from the following tables:
Letter "x" – Power over Ethernet (PoE)
Power over Ethernet (PoE) Number "x" in code
Version without PoE 0
PoE PSE – Power Source Equipment – powers other devices 8
PoE PD – Powered Device – can be powered via Ethernet 9
Table 5: Power over Ethernet
Letter "y" – type of the router box
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Type of box Number "y" in code
Metal 2
Table 6: Type of router box
Type of power supply Number "z" in code
International (4 plugs) 5
Without accessories 0
Table 7: Type of power supply
Letter "z" – type of the power supply connector
Examples of complete order code:
Order code Features – interfaces Box Power supply
BB-ST35508020 2x LTE module (1x LTE 450 MHz), 2x ETH,
1x USB, 2x BI, 1x BO, 1x microSD reader, 4x
SIM reader, PoE PSE
metal none
BB-ST35519020 2x LTE module (1x LTE 450 MHz), 2x ETH,
1x USB, 2x BI, 1x BO, 1x microSD reader, 4x
SIM reader, WiFi, PoE PD
metal none
BB-ST35510020 2x LTE module (1x LTE 450 MHz), 2x ETH,
1x USB, 2x BI, 1x BO, 1x microSD reader, 4x
SIM reader, WiFi
metal none
Table 8: Examples of order code
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5.5 Basic dimensions of the router box
Figure 9: Basic dimensions of the router box
5.6 Mounting recommendations
• Possibility to be put on a work surface,
• DIN rail EN 60715 with included metal clip.
For the most of applications with a built-in router in a switch board it is possible to recognize
two kinds of environments:
• No public and industry environment of low voltage with high interference,
• Public environment of low voltage without high interference.
For both of these environments, it is possible to mount router to a switch board, the follow-
ing there is no need to have examination immunity or issues in connection with EMC according
to EN 61439-1:2011.
Compliance of EN 61439-1:2011 specification, it is necessary to observe next assembly
of the router to the switch – board:
• For whip antennas, we recommend to observe a distance of 6 cm from cables and metal
surfaces on every side due to the elimination of interference. While using an external
antenna except for the switch-board it is necessary to fit a lightning conductor.
• Before mounting a router on sheet-steel we recommend using a cable antenna.
• For every cables we recommend to bind the bunch, we recommend for this use:
–Length of the bunch (the combination of power supply and data cables) can be
maximum 1.5 m. If the length of data cables exceeds 1.5 m or in the event of,
the cable leads towards the switch – board. We recommend installing over – voltage
protectors (surge suppressors).
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SmartMotion ST355
–With data cables they mustn’t carry cables with reticular tension ∼230 V/50 Hz.
• Sufficient space must be left before individual connectors for handling of cables,
• For correct function of the router we recommend to use in the switch-board earth-bonding
distribution frame for grounding of power supply of router, data cables and antenna.
5.7 Removal from the DIN rail
The DIN rail clip is suitable for a DIN rail according to EN 60715 standard only. The default
position of metal rail clip, which is used for mounting the router on a DIN rail, is shown in
the following figure. Its position can be changed on some models (back or bottom). When
changing the position of the DIN rail clip, tighten the screws with max. 0.4 Nm torque.
Figure 10: Default position of metal DIN rail clip
To remove the router from the DIN rail, push the router down lightly, so the bottom part of
the DIN rail clip (hitched to the DIN rail) gets out of the rail and then pull out the bottom part of
the router away from the DIN rail.
Figure 11: Removal from the DIN rail
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SmartMotion ST355
5.8 Description of the rear panel
The rear panel contains only four SIM cards readers (SIM1,SIM2,SIM3 and SIM4), mi-
croSD card reader (SD) and RST button used to restore default configuration and reboot the
SmartMotion router.
5.9 Description of the front panel
On the front panel is the following:
Caption Connector Description
PWR 2-pin Connector for the power supply
ETH0 RJ45 Connector for connection into the computer network, PoE (only
for PoE PSE or PoE PD versions)
ETH1 RJ45 Connector for connection into the computer network, PoE (only
for PoE PSE or PoE PD versions)
ANT 2x SMA Connector for main antenna
DIV 2x SMA Connector for diversity antenna
GPS SMA Connector for GPS antenna
WiFi R-SMA Connector for WiFi antenna (only for versions with WiFi
module!)
USB USB-A 2.0
Host
Connector for connection of USB devices to the router. Sup-
ports devices with PL-2303 and FTDI USB/RS232 converters.
I/O 6-pin Connector for connection of the binary inputs and output
Table 9: Front panel description
Figure 12: SmartMotion front panel
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