Advantech SmartStart SL304 User manual

LTE Industrial Router
SmartStart SL304
USER MANUAL
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
Advantech B+B SmartWorx – Americas
Advantech B+B SmartWorx
707 Dayton Road
Ottawa, IL 61350 USA
Website
www.advantech-bb.com
Advantech B+B SmartWorx – Europe
Advantech B+B SmartWorx s.r.o.
Sokolska 71
562 04, Usti nad Orlici,
Czech Republic
Website
www.advantech-bb.com
c
2019 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photography, recording, or any information storage and
retrieval system without written consent. Information in this manual is subject to change without notice, and does
not represent a commitment on the part of Advantech B+B SmartWorx.
Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from
the furnishing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The use of
trademarks or other designations in this publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
i
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
Used symbols
Danger – Information regarding user safety or potential damage to the router.
Attention – Problems that can arise in specific situations.
Information, notice – Useful tips or information of special interest.
GPL licence
Source codes under GPL licence are available free of charge by sending an email to:
[email protected].
Please see http://ep.advantech-bb.cz/devzone for more information.
Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Document No. MAN-0003-EN, revision from June 26, 2019. Released in the Czech Republic.
ii
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
Contents
1 Safety Instructions 2
2 WEEE directive 3
3 Router Description 4
3.1 LTE Category 4 (Cat.4) ............................... 4
3.2 Basic HW Information ................................ 4
3.3 Configuration and Diagnostics ............................ 4
3.4 Usage of the Router ................................. 5
4 Contents of Package 8
4.1 Recommended Accessories ............................. 8
5 Router Design 9
5.1 Router Versions .................................... 9
5.2 Delivery Identification ................................ 10
5.3 Order Codes ..................................... 10
5.4 Basic Dimensions of the Router ........................... 11
5.4.1 Front view ................................... 11
5.4.2 Top view .................................... 11
5.4.3 Bottom view .................................. 12
5.4.4 Rear view ................................... 12
5.5 Mounting recommendations ............................. 13
5.6 Removal from the DIN rail .............................. 14
5.7 Description of the Rear Panel ............................ 15
5.8 Description of the Front Panel ............................ 15
5.8.1 Status indication ............................... 16
5.8.2 Power PWR/IO Connector .......................... 17
5.8.3 Antenna Connector ANT, DIV and WiFi .................. 19
5.8.4 SIM Card Reader ............................... 20
5.8.5 Ethernet Port ETH .............................. 21
5.8.6 Serial Port RS232 .............................. 22
5.8.7 Reset ..................................... 23
6 First Use 24
6.1 Connecting the Router Before the First Use .................... 24
6.2 Start .......................................... 25
6.3 Configuration ..................................... 25
6.3.1 Configuration by web browser ........................ 25
iii
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
7 Technical Parameters 27
7.1 Basic Parameters ................................... 27
7.2 Technical specification of user interfaces ...................... 28
7.3 Standards and Regulations ............................. 28
7.4 Type Tests and Environmental Conditions ..................... 29
7.5 Technical Parameters of Module .......................... 30
7.6 Technical Parameters of WiFi ............................ 31
7.7 Other Technical Parameters ............................. 31
8 Recommended Literature 32
9 Troubleshooting 33
9.1 FAQ .......................................... 33
10 Customers Support 36
10.1 Customer Support for NAM ............................. 36
10.2 Customer Support for Europe ............................ 36
10.3 Customer Support for Asia ............................. 36
iv
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
List of Figures
1 Access to the Internet from LAN .......................... 5
2 Backed up access to the Internet .......................... 6
3 Using a VPN tunnel ................................. 6
4 Serial Gateway .................................... 7
5 Contents of package ................................. 8
6 Front panel ...................................... 9
7 Product label ..................................... 10
8 Certification label ................................... 10
9 Front view ....................................... 11
10 Top view ........................................ 11
11 Bottom view ...................................... 12
12 Rear view ....................................... 12
13 Default position of metal DIN rail clip ........................ 14
14 Removal from the DIN rail .............................. 14
15 SmartStart front panel ................................ 15
16 PWR / IO connector .................................. 17
17 Circuit example – connection of power supply ................... 17
18 Binary connection .................................. 18
19 Connecting the antenna ............................... 19
20 SIM cards ....................................... 20
21 Ethernet connector .................................. 21
22 Connection of Ethernet cable ............................ 21
23 RS232 connector ................................... 22
24 Router reset ...................................... 23
25 Router connection .................................. 24
26 Entering the IP address of the router ........................ 25
27 Entering login information .............................. 25
28 Router web interface ................................. 26
v
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
List of Tables
1 Router versions .................................... 9
2 Delivery identification ................................ 10
3 Order codes overview ................................ 10
4 Front panel description ................................ 15
5 Status indication ................................... 16
6 Connection of PWR / IO connector ......................... 17
7 Characteristics of binary input ............................ 18
8 Connection of Ethernet connector .......................... 21
9 Connection of RS232 connector .......................... 22
10 Description of router reset and restart ....................... 23
11 Basic parameters ................................... 27
12 Technical specification of user interfaces ...................... 28
13 Standards and regulations .............................. 28
14 Type tests and environmental conditions ...................... 29
15 Technical parameters of module for EMEA ..................... 30
16 Technical parameters of WiFi ............................ 31
17 Other technical parameters ............................. 31
1
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
1. Safety Instructions
Please, observe the following instructions:
•The router must be used in compliance with all applicable international and national laws
and in compliance with any special restrictions regulating the utilization of the router in
prescribed applications and environments.
•To prevent possible injury and damage to appliances and to ensure compliance with
all relevant provisions, use only the original accessories. Unauthorized modifications or
the use of unapproved accessories may result in damage to the router and / or a breach
of applicable regulations. Unauthorized modifications or use of unapproved accessories
may void the warranty.
•The router can not be opened.
•Turn off the router and disconnect it from power supply before handling the SIM card.
•Caution! The SIM card could be swallowed by small children.
•Input voltage must not exceed 36 V DC max.
•Do not expose the router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature.
•Only routers with appropriate certification and labelling should be used in locations where
flammable and explosive materials are present, including gas stations, chemical plants,
or locations in which explosives are used. We remind users of the duty to observe the
restrictions concerning the utilization of radio devices at such places.
•Switch off the router when traveling by plane. Utilization of the router on a plane may
endanger the operation of the plane or interfere with the mobile telephone network, and
may be unlawful. Failure to observe these instructions may result in the suspension or
cancellation of telephone services for the respective client and / or may result in legal
sanctions.
•When using the router in close proximity to personal medical devices, such as cardiac
pacemakers or hearing aids, you must proceed with heightened caution.
•The router may cause interference when used in close proximity to TV sets, radio re-
ceivers or personal computers.
•It is recommended that you create an appropriate copy or backup of all important settings
that are stored in the memory of the device.
2
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
2. Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was in-
troduced to ensure that electrical/electronic products are recycled using the best available
recovery techniques in order to minimize impact on the environment. This product contains
high quality materials and components which can be recycled. At the end of it’s life this pro-
duct MUST NOT be mixed with other commercial waste for disposal. The device contains the
battery. Remove the battery from the device before disposal. The battery in the device needs
to be disposed apart accordingly. Check the terms and conditions of your supplier for disposal
information.
3
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
3. Router Description
Cellular router SmartStart is designed for wireless communication in the mobile networks
that make use of traditional cellular technologies. The primary purpose of this router is its use
in the newest Category 4 (Cat.4) services on the cellular LTE network.
3.1 LTE Category 4 (Cat.4)
LTE Category 4 (Cat.4) is the next step in 4G LTE device capability. Cat.4 rated SmartStart
routers are capable of achieving better typical speeds in 4G coverage areas where the network
is enabled with 20 MHz of contiguous spectrum. The peak downlink data rate for a Category
4 is approximately 150 Mbps. Also in the uplink, LTE Category 4 provides a peak data rate of
50 Mbps.
3.2 Basic HW Information
As a standard, the SmartStart router is equipped with one Ethernet 10/100 Mbps, one
serial interface RS232, one binary input and one output. SL304 also contains two readers for
3 V and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be
equipped with a WiFi module, but this must be part of the initial configuration – it cannot be
added to the router at some point in the future. The SmartStart router is supplied in a plastic
casing.
3.3 Configuration and Diagnostics
The router can be configured using a password-protected Web interface. The web interface
provides (after logging in) detailed statistics about the router activities, signal strength, detailed
system logs etc. This device supports the creation of VPN tunnels using technologies IPSec,
OpenVPN and L2TP for secure communications. There are also supported functions such as
IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, DynDNS, NTP, VRRP,
control by SMS, primary connection backups and many other functions are also supported.
Other diagnostic functions ensuring continuous communication include automatic inspec-
tion of PPP connection offering an automatic restart feature in case of connection is lost, or
hardware watchdog which monitors the status of the router. Using a special window (start up
script window) you may insert Linux scripts for various actions. For some applications is the
key possibility to create several different configurations for one router which can be switched
as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-
date configuration and firmware from server. This allows mass reconfiguration of many routers
in one time.
4
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
The router also supports additional software such as R-SeeNet for permanent traffic mon-
itoring of routers.
Examples of possible applications
•mobile office
•smart meters for utilities
•fleet management
•security systems
•telematic
•telemetric
•remote monitoring
•vending and dispatcher machines
3.4 Usage of the Router
The router is primarily intended for these four basic situations:
I. Access to the Internet from LAN
Figure 1: Access to the Internet from LAN
5
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
II. Backed up access to the Internet (from LAN)
Figure 2: Backed up access to the Internet
III. Secure networks interconnection or using VPN
Figure 3: Using a VPN tunnel
6
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
IV. Serial Gateway
Figure 4: Serial Gateway
7
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
4. Contents of Package
The basic router set available for delivery includes the following items:
•router,
•power and IO cable (1.5 m long),
•clip for the DIN rail (two screws are included),
•paper start guide.
Figure 5: Contents of package
4.1 Recommended Accessories
The following list contains recommended accessories. These accessories are not in-
cluded in the basic package!
•LTE antennas:
–Terminal antenna Taoglas TG.30.8113, order code: BB-TG30
–Magnetic mount antenna Taoglas GA.110.101111, order code: BB-GA110
•WiFi Antenna Sectron AW-A24G-SRPK2, order code: BB-AW-A24G-SRPK2
•Power Supply 12 V / 12 W, order code: BB-RPS-v3-MO4-M
–Multi country (EU, UK, AUS, US)
–Level Efficiency VI
8
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5. Router Design
5.1 Router Versions
The SmartStart SL304 router is supplied in the following versions (see table below). All
versions are available only in plastic casing.
Router versions
SIM
BIN
BOUT
ETH
RS232
WiFi
SL304 with RS232 2x1x1x1x1x
SL304 with RS232 & WiFi 2x1x1x1x1x1x
Table 1: Router versions
Figure 6: Front panel
9
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5.2 Delivery Identification
Trade name Product name Description
SL304 SmartStart LTE router (Cat.4) for EMEA
Table 2: Delivery identification
Figure 7: Product label Figure 8: Certification label
5.3 Order Codes
The table below shows an overview of order codes.
Name Order code Features – interfaces
SmartStart SL304 BB-SL30400110 LTE module Cat.4 EMEA, 1x ETH, 1x RS232, 1x BI,
1x BO, 2x SIM reader
SmartStart SL304 BB-SL30410110 LTE module Cat.4 EMEA, 1x ETH, 1x RS232, 1x BI,
1x BO, 2x SIM reader, WiFi
Table 3: Order codes overview
10
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5.4 Basic Dimensions of the Router
5.4.1 Front view
Figure 9: Front view
5.4.2 Top view
Figure 10: Top view
11
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5.4.3 Bottom view
Figure 11: Bottom view
5.4.4 Rear view
Figure 12: Rear view
12
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5.5 Mounting recommendations
•It is possible to place the router on a flat surface,
•mount the router on a wall using four holes in corners (Figure 11) and screws with diam-
eter 4 mm,
•attach the router on DIN rail EN 60715 with the included clip BB-SBD25.
The router meets EN 61439-1:2011 requirements/certifications for low-voltage switchgear
and control gear assemblies. These environments are described as:
•A non-public, industry environment of low voltage with high interference,
•A public environment of low voltage and without high interference.
For both of these environments it is possible to mount router to a switchboard, after which
there is no need to have examination immunity or issues in connection with EMC according to
EN 61439-1:2011.
Attention: If the negative pole of the router is grounded, there is no protection against
reversed polarity!
To comply with the EN 61439-1:2011 specification, follow these instructions:
•For whip antennas it is recommended to observe a minimum distance of 6 cm from
cables and metal surfaces on every side in order to avoid interference. When using
an external antenna seperate from the switchboard it is necessary to fit a lightening
conductor.
•When mounting a router on sheet-steel we recommend using a "cable" antenna.
•For all cables we recommend to bind the bunch, and for this we recommend:
–The length of the bunch (combination of power supply and data cables) should be a
maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is leading
towards the switchboard, we recommend installing surge protectors.
–Data cables must not have a reticular tension of ∼230 V/50 Hz or ∼120 V/60 Hz.
•Sufficient space must be left between individual connectors for the handling of cables,
•To ensure correct functioning of the router we recommend the use of an earth-bonding
distribution frame for the grounding of the power supply of the router, data cables and
antenna within the switchboard.
13
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de

SmartStart SL304
5.6 Removal from the DIN rail
The DIN rail clip is suitable for a DIN rail according to EN 60715 standard only. The default
position of metal rail clip, which is used for mounting the router on a DIN rail, is shown in the
following figure. When mounting the DIN rail clip, tighten the screws with max. 0.4 Nm torque.
Figure 13: Default position of metal DIN rail clip
To remove the router from the DIN rail, push the router down lightly, so the bottom part of
the DIN rail clip (hitched to the DIN rail) gets out of the rail and then pull out the bottom part of
the router away from the DIN rail.
Figure 14: Removal from the DIN rail
14
04-09-19
LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: [phone] — E-Mail: [email protected] — www.lucom.de
www.lucom.de