Advantech B+B SMARTWORX SmartStart SL302 User manual

LTE Industrial Router
SmartStart SL302
USER’S MANUAL

HEADQUARTERS
International Headquarters
Advantech B+B SmartWorx
707 Dayton Road
Ottawa, IL 61350 USA
Phone [phone] – General Fax [phone]
Websites
www.bb-smartworx.com
www.bb-smartsensing.com
suppor[email protected]
Cellular Routers Office
Advantech B+B SmartWorx s.r.o.
Sokolska 71
562 04, Usti nad Orlici III,
Czech Republic
Phone [phone]
Websites
www.bb-smartcellular.eu
[e-mail]
c
2016 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photography, recording, or any information storage and
retrieval system without written consent. Information in this manual is subject to change without notice, and does
not represent a commitment on the part of Advantech B+B SmartWorx.
Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from
the furnishing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The use of
trademarks or other designations in this publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the fol-
lowing 2 conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
1

USED SYMBOLS
Used symbols
Danger – Information regarding user safety or potential damage to the router.
Attention – Problems that can arise in specific situations.
Information, notice – Useful tips or information of special interest.
GPL licence
Source codes under GPL licence are available free of charge by sending an email to:
[e-mail].
Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Manual Rev. 1 released in CZ, July 20, 2016
i

CONTENTS
Contents
1 Safety Instruction 2
2 WEEE directive 3
3 Router Description 4
3.1 LTE Category 1 (Cat.1) ............................... 4
3.2 Basic HW Information ................................ 4
3.3 Configuration and Diagnostics ............................ 4
3.4 Usage of the Router ................................. 5
4 Contents of Package 8
4.1 Recommended Accessories ............................. 8
5 Router Design 9
5.1 Router Versions .................................... 9
5.2 Delivery Identification ................................ 10
5.3 Order Codes ..................................... 10
5.4 Basic Dimensions of the Router Box ........................ 11
5.5 Mounting Recommendations ............................ 12
5.6 Removing from the DIN Rail ............................. 13
5.7 Description of the Rear Panel ............................ 14
5.8 Description of the Front Panel ............................ 14
5.8.1 Status indication ............................... 15
5.8.2 Power PWR / IO Connector ......................... 16
5.8.3 Antenna Connector ANT, DIV and WiFi .................. 18
5.8.4 SIM Card Reader ............................... 19
5.8.5 Ethernet Port ETH .............................. 20
5.8.6 Serial Port RS232 .............................. 21
5.8.7 Reset ..................................... 22
6 First Use 23
6.1 Connecting the Router Before the First Use .................... 23
6.2 Start .......................................... 24
6.3 Configuration ..................................... 24
6.3.1 Configuration over web browser ....................... 24
7 Technical Parameters 26
7.1 Basic Parameters ................................... 26
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CONTENTS
7.2 Technical specification of user interfaces ...................... 26
7.3 Standards and Regulations ............................. 27
7.4 Type Tests and Environmental Conditions ..................... 27
7.5 Technical Parameters of Module .......................... 28
7.6 Technical Parameters of WiFi ............................ 28
7.7 Other Technical Parameters ............................. 29
8 Recommended Literature 30
9 Troubleshooting 31
9.1 FAQ .......................................... 31
10 Customers Support 33
10.1 Global Customer Support .............................. 33
10.2 Customer Support for NAM ............................. 34
iii

LIST OF FIGURES
List of Figures
1 Access to the Internet from LAN .......................... 5
2 Backed up access to the Internet .......................... 6
3 Using VPN tunnel .................................. 6
4 Serial Gateway .................................... 7
5 Contents of package ................................. 8
6 Front panel ...................................... 9
7 Label for versions without WiFi ........................... 10
8 Label for versions with WiFi ............................. 10
9 Basic dimensions of the router box ......................... 11
10 Default position of DIN holder ............................ 13
11 Removing from the DIN rail ............................. 13
12 SmartStart front panel ................................ 14
13 PWR / IO connector .................................. 16
14 Connection of power supply ............................. 16
15 Connecting of the antenna .............................. 18
16 SIM cards ....................................... 19
17 Ethernet connector .................................. 20
18 Connection of Ethernet cable ............................ 20
19 RS232 connector ................................... 21
20 Router reset ...................................... 22
21 Router connection .................................. 23
22 Entering the IP address of the router ........................ 24
23 Entering login information .............................. 24
24 Router web interface ................................. 25
iv

LIST OF TABLES
List of Tables
1 Router versions .................................... 9
2 Delivery identification ................................ 10
3 Order codes overview ................................ 10
4 Front panel description ................................ 14
5 Status indication ................................... 15
6 Connection of PWR / IO connector ......................... 16
7 Characteristics of binary input ............................ 17
8 Connection of Ethernet connector .......................... 20
9 Connection of RS232 connector .......................... 21
10 Description of reset and restart router ....................... 22
11 Basic parameters ................................... 26
12 Technical specification of user interfaces ...................... 26
13 Standards and regulations .............................. 27
14 Type tests and environmental conditions ...................... 27
15 Technical parameters of module for NAM – AT&T ................. 28
16 Technical parameters of WiFi ............................ 28
17 Other technical parameters ............................. 29
1

1. SAFETY INSTRUCTION
1. Safety Instruction
Please, observe the following instructions:
•The router must be used in compliance with all applicable international and national laws
and in compliance with any special restrictions regulating the utilization of the router in
prescribed applications and environments.
•To prevent possible injury and damage to appliances and to ensure compliance with
all relevant provisions, use only the original accessories. Unauthorized modifications or
the use of unapproved accessories may result in damage to the router and a breach
of applicable regulations. Unauthorized modifications or use of unapproved accessories
may void the warranty.
•The router can not be opened.
•Turn off the router and disconnect it from power supply before handling of the SIM card.
•Caution! The SIM card could be swallowed by small children.
•Input voltage must not exceed 36 V DC max.
•Do not expose the router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature.
•The router should not be used in locations where flammable and explosive materials
are present, including gas stations, chemical plants, or locations in which explosives
are used. We remind the users of the duty to observe the restrictions concerning the
utilization of radio devices at such places.
•Switch off the router when traveling by plane. Utilization of the router in a plane may
endanger the operation of the plane or interfere with the mobile telephone network, and
may be unlawful. Failure to observe these instructions may result in the suspension
or cancellation of telephone services for the respective client, or, it may result in legal
sanctions; it may also result in both eventualities.
•When using the router in the close proximity of personal medical devices, such as cardiac
pacemakers or hearing aids, you must proceed with heightened caution.
•The router may cause interference when in the close proximity of TV sets, radio receivers
or personal computers.
•It is recommended that you should create an appropriate copy or backup of all the im-
portant settings that are stored in the memory of the device.
2

2. WEEE DIRECTIVE
2. Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been
introduced to ensure that electrical/electronic products are recycled using the best available
recovery techniques to minimize the impact on the environment. This product contains high
quality materials and components which can be recycled. At the end of it’s life this product
MUST NOT be mixed with other commercial waste for disposal. Check the terms and condi-
tions of your supplier for disposal information.
3

3. ROUTER DESCRIPTION
3. Router Description
Cellular router SmartStart SL302 is designed for wireless communication in the mobile
networks that make use of traditional cellular technologies. The primary purpose of this router
is its use in the newest Category 1 (Cat.1) services on the cellular LTE network of the AT&T
carrier.
3.1 LTE Category 1 (Cat.1)
Given the uncertain future of 2G technologies (they are gradually sunsetting), it needs to
find a suitable (natural) replacement. LTE Category 1 (Cat.1) in general is the only real alter-
native to 2G. It is specifically designed to bring 4G LTE capabilities to the Internet of Things
(IoT) and machine-to-machine (M2M) applications. Like all LTE services, Cat.1 provides a low-
latency broadband connection but capped at 10 Mbps download (and 5 Mbps upload). It is an
ideal solution for smart meters for utilities, telematics for vehicle tracking and fleet manage-
ment and security use cases, such as in alarm systems.
3.2 Basic HW Information
As a standard, the SmartStart router is equipped with one Ethernet 10/100, one serial
interface RS232, one binary input and one output. SL302 also contains two readers for 3 V
and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be
equipped with a WiFi module, but this must be part of the initial configuration – it cannot be
added to the router at some point in the future. The router is supplied in a plastic casing.
3.3 Configuration and Diagnostics
For configuration of the cellular router is available web interface protected by password.
Web interface provides (after logging in) detailed statistics about the router activities, signal
strength, detailed system log etc. This device supports the creation of VPN tunnels using tech-
nologies IPSec, OpenVPN and L2TP for secure communications. There are also supported
functions such as IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, Dyn-
DNS, NTP, VRRP, control by SMS, backup primary connection and many other functions.
Other diagnostic functions ensuring continuous communication include automatic inspec-
tion of PPP connection offering an automatic restart feature in case of connection is lost, or
hardware watchdog which monitors the status of the router. Using a special window (start up
script window) you may insert Linux scripts for various actions. For some applications is the
key possibility to create several different configurations for one router which can be switched
as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-
date configuration and firmware from server. This allows mass reconfiguration of many routers
in one time.
4

3. ROUTER DESCRIPTION
The router also supports additional software like R-SeeNet for permanent traffic monitoring
of routers.
Examples of possible applications
•mobile office
•smart meters for utilities
•fleet management
•security system
•telematic
•telemetric
•remote monitoring
•vending and dispatcher machines
3.4 Usage of the Router
The router is primarily intended for these four basic situations:
I. Access to the Internet from LAN
Figure 1: Access to the Internet from LAN
5

3. ROUTER DESCRIPTION
II. Backed up access to the Internet (from LAN)
Figure 2: Backed up access to the Internet
III. Secure networks interconnection or using VPN
Figure 3: Using VPN tunnel
6

3. ROUTER DESCRIPTION
IV. Serial Gateway
Figure 4: Serial Gateway
7

4. CONTENTS OF PACKAGE
4. Contents of Package
The basic router set available for delivery includes the following items:
•router,
•power supply and IO cable (1.5 m long),
•clip for the DIN rail (two screws are included),
•paper start guide.
Figure 5: Contents of package
4.1 Recommended Accessories
The following list contains the recommended accessories. These accessories are not
included in the package!
•LTE antennas:
–Terminal antenna Taoglas TG.30.8113
–Magnetic mount antenna Taoglas GA.110.101111
•WiFi Antenna Sectron AW-A24G-SRPK2
•Power Supply 12 V / 12 W
–Multi country (EU, UK, AUS, US)
–Level Efficiency VI
8

5. ROUTER DESIGN
5. Router Design
5.1 Router Versions
The SmartStart router is supplied in the following versions (see table below). All versions
are available only in the plastic box.
Router versions
SIM
BIN
BOUT
ETH
RS232
WiFi
SL302 with RS232 2 x 1 x 1 x 1 x 1 x
SL302 with RS232 & WiFi 2 x 1 x 1 x 1 x 1 x 1 x
Table 1: Router versions
Figure 6: Front panel
9

5. ROUTER DESIGN
5.2 Delivery Identification
Trade name Product name Other
SL302 SmartStart LTE router (Cat.1) for NAM (AT&T)
Table 2: Delivery identification
Figure 7: Label for versions without WiFi Figure 8: Label for versions with WiFi
5.3 Order Codes
Order codes overview is shown in the table below.
Name Order code Features – interfaces
SmartStart SL302 SL30200010 LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader
SmartStart SL302 SL30210110 LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader, WiFi
SmartStart SL302 SL30200015 LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader, accessories (four different plugs for power
supply)
SmartStart SL302 SL30210115 LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader, WiFi, accessories (four different plugs for
power supply)
Table 3: Order codes overview
10

5. ROUTER DESIGN
5.4 Basic Dimensions of the Router Box
Figure 9: Basic dimensions of the router box
11

5. ROUTER DESIGN
5.5 Mounting Recommendations
•possibility to be put on a work surface,
•DIN rail EN 60715 with included clip CKD-SBD23.
For the most of applications with a built-in router in a switch board it is possible to recognize
two kinds of environments:
•no public and industry environment of low voltage with high interference,
•public environment of low voltage without high interference.
It is possible to mount the router to a switch board ror both of these environments. Then
there is no need to perform any immunity or emission test in relation to EMC according to EN
61439-1:2011.
For complying with EN 61439-1:2011 standard is necessary to observe the following
router installation into switchboard:
•For whip antennas we recommend to observe a distance of 6 cm from cables and metal
surfaces on every side due to the elimination of interference. While using an external
antenna except for the switch-board it is necessary to fit a lightening conductor.
•Before mounting a router on sheet-steel we recommend using a "cable" antenna.
•For every cables we recommend to bind the bunch, we recommend for this use:
–Length of the bunch (combination of power supply and data cables) can be maxi-
mum 1.5 m. If the length of data cables exceeds 1.5 m or in the event of, the cable
leads towards the switch – board. We recommend installing over – voltage protec-
tors (surge suppressors).
–With data cables they mustn’t carry cables with reticular tension ∼230 V/50 Hz.
•Sufficient space must be left in front of individual connectors for handling of cables,
•For correct function of the router we recommend to use in the switch-board earth-bonding
distribution frame for grounding of power supply of router, data cables and antenna.
12

5. ROUTER DESIGN
5.6 Removing from the DIN Rail
DIN holder is suitable for DIN rail according to EN 60715 standard only. Default position
of CKD-SBD23 holder, which is used for mounting the router on a DIN rail, is shown in the
following figure:
Figure 10: Default position of DIN holder
For removing from the DIN rail it is necessary to lightly push upward the router so that the
top part of the CKD-SBD23 holder hitched to the DIN rail get out of this rail and then fold out
the top part of the router away from the DIN rail.
Figure 11: Removing from the DIN rail
13

5. ROUTER DESIGN
5.7 Description of the Rear Panel
The rear panel contains two holders for SIM cards (SIM1,SIM2) and RST button used to
restore default configuration and reboot the router.
5.8 Description of the Front Panel
On the front panel is the following:
Caption Connector Description
PWR/IO 4-pin Connector for the power supply and connection of the binary
input and output.
ETH RJ45 Connector for connection into the computer network.
RS232 DB9 female Connector for serial interface RS232.
ANT SMA Connector for main antenna.
DIV SMA Connector for diversity antenna.
WiFi R-SMA Connector for WiFi antenna (only for versions with WiFi
module!).
Table 4: Front panel description
Figure 12: SmartStart front panel
14