Advantech EKI-1500-CE Series User manual

User Manual
EKI-1500-CE Series
1/2/4-port RS-232/422/485 Serial
Device Servers

ii EKI-1500-CE Series User Manual
Copyright
The documentation and the software included with this product are copyrighted 2018
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (5 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for five years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out of-
warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any on screen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2009015200 Edition 1
Printed in Taiwan March 2018

EKI-1500-CE Series User Manual iii
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

iv EKI-1500-CE Series User Manual
Warnings, Cautions and Notes
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
1 x Gateway Server
1 x DIN-Rail Mounting Bracket and Screws
1 x Wall-mounting Bracket
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

EKI-1500-CE Series User Manual v
Safety Instructions
Read these safety instructions carefully.
Keep this User Manual for later reference.
Disconnect this equipment from any DC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
All cautions and warnings on the equipment should be noted.
If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
Never pour any liquid into an opening. This may cause fire or electrical shock.
Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated into the equipment.
–The equipment has been exposed to moisture.
–The equipment does not work well, or you cannot get it to work according to
the user's manual.
–The equipment has been dropped and damaged.
–The equipment has obvious signs of breakage.
DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO -40°C (-40°F) ~ 85°C (185°F). THIS
COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A
CONTROLLED ENVIRONMENT.
The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.

vi EKI-1500-CE Series User Manual
Safety Precaution - Static Electricity
Static electricity can cause bodily harm or damage electronic devices. To avoid dam-
age, keep static-sensitive devices in the static-protective packaging until the installa-
tion period. The following guidelines are also recommended:
Wear a grounded wrist or ankle strap and use gloves to prevent direct contact to
the device before servicing the device. Avoid nylon gloves or work clothes,
which tend to build up a charge.
Always disconnect the power from the device before servicing it.
Before plugging a cable into any port, discharge the voltage stored on the cable
by touching the electrical contacts to the ground surface.

EKI-1500-CE Series User Manual vii
Contents
Chapter 1 Introduction......................................... 1
1.1 Overview................................................................................................... 2
1.2 Device Features........................................................................................ 2
Chapter 2 Getting Started....................................3
2.1 Specifications............................................................................................ 4
2.2 Hardware .................................................................................................. 6
2.2.1 Front View..................................................................................... 6
2.2.2 Rear View..................................................................................... 9
2.2.3 Top View..................................................................................... 10
2.2.4 LED Indicators............................................................................ 11
2.2.5 Dimensions................................................................................. 11
2.3 Connecting Hardware ............................................................................. 13
2.3.1 DIN Rail Mounting....................................................................... 13
2.3.2 Wall-Mounting............................................................................. 15
2.3.3 Serial Connection ....................................................................... 17
2.3.4 Power Connection ...................................................................... 18
Chapter 3 Utility Configuration .........................19
3.1 Installing the Configuration Utility............................................................ 20
3.2 Starting the Configuration Utility ............................................................. 23
3.3 Discovering Your Device Server............................................................. 24
3.3.1 Auto Searching........................................................................... 24
3.3.2 Network Settings......................................................................... 26
3.4 Administrator Settings............................................................................. 28
3.4.1 Locate the Serial Device Server................................................. 28
3.4.2 Securing the Serial Device Server.............................................. 29
3.4.3 Restore to Factory Default Settings............................................ 31
3.4.4 Resetting the Device................................................................... 32
3.4.5 Add to Favorite ........................................................................... 33
3.4.6 Auto Mapping.............................................................................. 33
3.4.7 Manual Mapping......................................................................... 33
3.4.8 Update Firmware........................................................................ 34
Chapter 4 Selecting An Operating Mode.......... 35
4.1 Overview................................................................................................. 36
4.2 COM Port Redirector (Virtual COM Port)................................................ 36
4.2.1 Normal mode.............................................................................. 37
4.2.2 Round-Robin mode..................................................................... 37
4.3 USDG Data Mode................................................................................... 38
4.3.1 USDG TCP Client Mode............................................................. 38
4.3.2 USDG Data TCP Server mode................................................... 39
4.3.3 USDG UDP Server/Client mode................................................. 40
4.4 USDG Control Mode............................................................................... 41
4.4.1 Hangup Character ...................................................................... 41
4.4.2 Guard Time................................................................................. 41
4.5 RFC2217 Mode....................................................................................... 42

viii EKI-1500-CE Series User Manual
Chapter 5 Setting up Virtual COM Port .............43
5.1 Setting COM Port Redirector ..................................................................44
5.2 Virtual COM Port Mapping ......................................................................44
5.2.1 Auto Mapping..............................................................................44
5.2.2 Manual Mapping .........................................................................46
5.2.3 Configuration Wizard ..................................................................47
5.2.4 Confirming Virtual COM Settings................................................48
5.2.5 Removing VCOM Ports...............................................................50
5.2.6 Exporting and Importing VCOM Mapping ...................................51
5.3 Running a Diagnostic Test......................................................................51
Chapter 6 Web Interface.....................................52
6.1 Overview.................................................................................................53
6.2 Accessing the Web Page........................................................................53
6.2.1 Accessing the Web Page via Configuration Utility......................53
6.2.2 Accessing the Web Page via Web Browser................................54
6.3 System ....................................................................................................54
6.4 Ethernet Configuration............................................................................55
6.5 Port Configuration...................................................................................56
6.5.1 Basic...........................................................................................56
6.5.2 Operation....................................................................................57
6.5.3 Advanced....................................................................................58
6.6 Monitor....................................................................................................59
6.6.1 Setting.........................................................................................59
6.6.2 Statistic .......................................................................................60
6.6.3 Connected IP..............................................................................61
6.7 Auto Warning (Alarm)..............................................................................62
6.7.1 Setting.........................................................................................62
6.7.2 Event...........................................................................................64
6.8 Syslogd ...................................................................................................65
6.8.1 Syslogd Setting...........................................................................65
6.8.2 Syslogd Message........................................................................66
6.9 Tools .......................................................................................................67
6.9.1 Ping.............................................................................................67
6.9.2 Reboot ........................................................................................68
6.10 Management...........................................................................................68
6.10.1 Log File.......................................................................................68
6.10.2 Change Password.......................................................................69
6.10.3 Secure access IP........................................................................69
6.10.4 Export Device Settings................................................................69
6.10.5 Import Device Settings................................................................70
Chapter 7 Telnet/Serial Console Configuration71
7.1 Overview.................................................................................................72
7.2 Telnet Console........................................................................................72
7.2.1 Create a new connection............................................................72
7.2.2 Input the IP address....................................................................73
7.2.3 Connection Success...................................................................73
7.3 Command List.........................................................................................74
7.3.1 system.........................................................................................74
7.3.2 port..............................................................................................74
7.3.3 portadv........................................................................................75
7.3.4 mvcom ........................................................................................75
7.3.5 mctrl............................................................................................76
7.3.6 mdata..........................................................................................76

EKI-1500-CE Series User Manual ix
7.3.7 net............................................................................................... 76
7.3.8 password .................................................................................... 77
7.3.9 alarm........................................................................................... 77
7.3.10 monitor........................................................................................ 77
7.3.11 time............................................................................................. 77
7.3.12 service ........................................................................................ 78
7.3.13 mrfc2217..................................................................................... 78
7.3.14 apply........................................................................................... 78
7.3.15 exit.............................................................................................. 78
7.3.16 help............................................................................................. 78
7.3.17 reboot.......................................................................................... 78
Chapter 8 TCP and UDP Port Numbers............79
8.1 List of Known TCP and UDP Port Numbers ........................................... 80

x EKI-1500-CE Series User Manual
List of Figures
Figure 2.1 Front View .....................................................................................................................6
Figure 2.2 Front View .....................................................................................................................7
Figure 2.3 Front View .....................................................................................................................8
Figure 2.4 Rear View......................................................................................................................9
Figure 2.5 Rear View....................................................................................................................10
Figure 2.6 Top View......................................................................................................................10
Figure 2.7 Top View......................................................................................................................11
Figure 2.8 System LED Panel ......................................................................................................11
Figure 2.9 Dimensions..................................................................................................................11
Figure 2.10 Dimensions..................................................................................................................12
Figure 2.11 Dimensions..................................................................................................................12
Figure 2.12 Installing the DIN-Rail Mounting Kit.............................................................................13
Figure 2.13 Correctly Installed DIN Rail Kit....................................................................................14
Figure 2.14 Removing the DIN-Rail................................................................................................14
Figure 2.15 Installing Wall Mount Plates ........................................................................................15
Figure 2.16 Securing Wall Mounting Screws..................................................................................16
Figure 2.17 Wall Mount Installation ................................................................................................16
Figure 2.18 DB9 Pin Assignment....................................................................................................17
Figure 2.19 Power Wiring for EKI-1500-CE Series.........................................................................18
Figure 3.1 InstallShield Wizard 1 of 4...........................................................................................20
Figure 3.2 InstallShield Wizard 2 of 4...........................................................................................21
Figure 3.3 InstallShield Wizard 3 of 4...........................................................................................21
Figure 3.4 InstallShield Wizard 4 of 4...........................................................................................22
Figure 3.5 Configuration Utility Overview .....................................................................................23
Figure 3.6 Open View of Serial Device Configuration Utility.........................................................24
Figure 3.7 Selecting a Group........................................................................................................25
Figure 3.8 Selecting a Device.......................................................................................................25
Figure 3.9 Viewing Basic Settings................................................................................................25
Figure 3.10 Utility Overview............................................................................................................26
Figure 3.11 Network Settings Overview .........................................................................................27
Figure 3.12 Locate the Serial Device Server..................................................................................28
Figure 3.13 Lock the Serial Device Server .....................................................................................29
Figure 3.14 Enter a Password........................................................................................................29
Figure 3.15 Reset Device...............................................................................................................30
Figure 3.16 Unlock the Serial Device Server..................................................................................30
Figure 3.17 Restore to Factory Default Settings.............................................................................31
Figure 3.18 Reset Device...............................................................................................................32
Figure 3.19 Add to Favorite ............................................................................................................33
Figure 3.20 Update Firmware.........................................................................................................34
Figure 4.1 Virtual COM Mode.......................................................................................................36
Figure 4.2 Configuring Virtual COM Mode....................................................................................37
Figure 4.3 USDG TCP Client Mode..............................................................................................38
Figure 4.4 Peers for Receiving Data.............................................................................................39
Figure 4.5 USDG TCP Server Mode ............................................................................................39
Figure 4.6 USDG Data Mode........................................................................................................39
Figure 4.7 USDG Control Mode....................................................................................................41
Figure 4.8 RFC2217 Mode...........................................................................................................42
Figure 5.1 Selecting Auto Mapping...............................................................................................44
Figure 5.2 Selecting Auto Mapping...............................................................................................45
Figure 5.3 Mapping Selected Ports ..............................................................................................45
Figure 5.4 Viewing VCOM Mapping Results ................................................................................45
Figure 5.5 Selecting Manual Mapping ..........................................................................................46
Figure 5.6 Viewing Manual VCOM Mapping Results....................................................................46
Figure 5.7 Viewing Manual VCOM Mapping Results....................................................................47
Figure 5.8 Selecting the Configuration Wizard.............................................................................47
Figure 5.9 Serial Port Listing on EKI-1500-CE Series Device......................................................48

EKI-1500-CE Series User Manual xi
Figure 5.10 System Port VCOM Mapping Configuration................................................................ 49
Figure 5.11 Verifying VCOM Mapping Configuration ..................................................................... 49
Figure 5.12 Remove VCOM Port.................................................................................................... 50
Figure 6.1 Accessing the Web Page via Configuration Utility ...................................................... 53
Figure 6.2 System ........................................................................................................................ 54
Figure 6.3 Ethernet Configuration ................................................................................................55
Figure 6.4 Port Configuration > Basic........................................................................................... 56
Figure 6.5 Port Configuration > Operation.................................................................................... 57
Figure 6.6 Port Configuration > Operation.................................................................................... 58
Figure 6.7 Monitor > Setting......................................................................................................... 59
Figure 6.8 Monitor > Statistic........................................................................................................ 60
Figure 6.9 Monitor > Connected IP .............................................................................................. 61
Figure 6.10 Alarm > Setting............................................................................................................ 62
Figure 6.11 Alarm > Event.............................................................................................................. 64
Figure 6.12 Syslogd > Syslogd Setting .......................................................................................... 65
Figure 6.13 Syslogd > Syslogd Message....................................................................................... 66
Figure 6.14 Tools > Ping ................................................................................................................ 67
Figure 6.15 Tools > Reboot............................................................................................................ 68
Figure 6.16 Management > Log File .............................................................................................. 68
Figure 6.17 Management > Change Password.............................................................................. 69
Figure 6.18 Management > Secure access IP ............................................................................... 69
Figure 6.19 Management > Import................................................................................................. 70
Figure 7.1 Creating a Telnet Connection...................................................................................... 72
Figure 7.2 Creating a Telnet Connection...................................................................................... 73
Figure 7.3 Telnet Connection Console......................................................................................... 73

Chapter 1
1Introduction

EKI-1500-CE Series User Manual 2
1.1 Overview
The EKI-1500-CE Series are network-based serial device servers that connect RS-
232/422/485 serial devices, such as PLC, meters, sensors, and barcode readers,
directly to a TCP/IP network.
Once connected through a EKI-1500-CE Series serial server, devices are able to
send and receive data through a network. This extends the traditional COM ports of a
PC, with access over a TCP/IP network. Through networking, you can control and
monitor remote serial devices over either a LAN or WAN. Since the EKI-1500-CE
Series is connected through a TCP/IP network, you may need to know some basic
facts about networking in order to connect the server correctly.
The EKI-1500-CE Series features two independent Ethernet ports and MAC
addresses to provide a redundant network mechanism to avoid data loss. The EKI-
1500-CE Series provides various operations: COM port redirection mode (Virtual
COM Port mode), TCP Server/ Client mode, UDP mode, Control mode and RFC2217
mode. Detailed descriptions of each operation are provided in a later chapter.
1.2 Device Features
Provides 2 x 10/100 Mbps Ethernet ports for LAN redundancy
Provides COM port redirection (Virtual COM), TCP and UDP operation modes
Supports up to 921.6 kbps, and any baud rate setting
Allows a max. of 5 hosts to access one serial port
Allows a max. of 16 hosts to be accessed as TCP client mode
Built-in 15 KV ESD protection for all serial signals
Provides rich configuration access, including: Windows utility, Telnet console,
and Web Browser
Supports 32-bit/64-bit Windows 2000/XP/Vista/7/8/8.1/10, Windows Server
2003/2008/2012, and Linux
Automatic RS-485 data flow control
Supports surge protection for D.C. power ports with line to line 2 KV, and line to
earth 4 KV; for signal ports with 4 KV.
Supports a wide operating temperature (I models only)
Supports isolation and wide operating temperature (CI models only)

Chapter 2
2Getting Started

EKI-1500-CE Series User Manual 4
2.1 Specifications
Specifications Description
Interface I/O Port EKI-1521: 2 x RJ45 + 1 x RS-232/422/485
EKI-1521I: 2 x RJ45 + 1 x RS-232/422/485
EKI-1521CI: 2 x RJ45 + 1 x RS-422/485
EKI-1522: 2 x RJ45 + 2 x RS-232/422/485
EKI-1522I: 2 x RJ45 + 2 x RS-232/422/485
EKI-1522CI: 2 x RJ45 + 2 x RS-422/485
EKI-1524: 2 x RJ45 + 4 x RS-232/422/485
EKI-1524I: 2 x RJ45 + 4 x RS-232/422/485
EKI-1524CI: 2 x RJ45 + 4 x RS-422/485
Power Connector Terminal block
Physical Enclosure Metal with solid mounting hardware
Installation DIN-Rail and Wall mount
Dimensions
(W x H x D) EKI-1521/EKI-1522: 30 x 140 x 95mm (1.18" x 5.51" x 3.74")
EKI-1524: 42 x 140 x 95mm (1.65" x 5.51" x 3.74")
LED Display System LED Power 1, Power 2, Status
Port LED LAN: Speed, Link/Active
Serial: Tx, Rx
Environment Operating
Temperature EKI-1521/EKI-1522/EKI-1524: -10°C ~ 60°C (14°F ~ 140°F)
‘CI & I’ models: -40°C ~ 75°C (-40°F ~ 167°F)
Storage
Temperature -40°C ~ 85°C (-40°F ~ 185°F)
Ambient Relative
Humidity 10 ~ 95% RH
Ethernet
Communications Compatibility IEEE 802.3, IEEE 802.3u
Speed 10/100 Mbps
Port Connector 8-pin RJ45
Protection Built-in 1.5 KV magnetic isolation
Serial
Communications Port Type RS-232/422/485, software selectable
Port Connector DB9 male
Data Bits 5, 6, 7, 8
Stop Bits 1, 1.5, 2
Parity None, Odd, Even, Space, Mark
Flow Control XON/XOFF, RTS/CTS
Baud Rate 50 bps ~ 921.6 kbps, any baud rate setting
Protection Built-in 15 KV ESD for all signals
'CI' models: 2KV Isolation for RS-422/485 signals
Power Power
Consumption EKI-1521: 3.2W
EKI-1522: 3.2W
EKI-1524: 4.1W
Power Input 12 ~ 48VDC, redundant dual inputs

5 EKI-1500-CE Series User Manual
Software Driver Support 32-bit/64-bit Windows XP/Vista/7/8/8.1/10, Windows
Server 2003/2008/2008 R2/2012/2012 R2, and Linux
Utility Advantech EKI Device Configuration Utility
Operation Modes COM port redirection mode (Virtual COM)
TCP/UDP server (polling) mode
TCP/UDP client (event handling) mode
Pair connection (peer to peer) mode
Configuration Windows utility, Telnet console, Web Browser
Management SNMP MIB-II
Regulatory
Approvals EMC CE, FCC Part 15 Subpart B (Class A)
Specifications Description

EKI-1500-CE Series User Manual 6
2.2 Hardware
2.2.1 Front View
The following view shows the EKI-1521.
Figure 2.1 Front View
No. Item Description
1 System LED panel See “LED Indicators” on page 11 for further details.
2 ETH port RJ45 ports x 2
3 Serial port DB9 pinout, supports RS-232/422/485
1
2
Default
LAN
TxRx
P1 P2 Status
Serial ports
EKI-1521-CE
1
2
3

7 EKI-1500-CE Series User Manual
The following view shows the EKI-1522.
Figure 2.2 Front View
No. Item Description
1 System LED panel See “LED Indicators” on page 11 for further details.
2 ETH port RJ45 ports x 2
3 Serial port DB9 pinout, supports RS-232/422/485
1
1
2
Default
LAN
TxRx
TxRx
P1 P2 Status
Serial ports
EKI-1522-CE
2
1
2
3

EKI-1500-CE Series User Manual 8
The following view shows the EKI-1524.
Figure 2.3 Front View
No. Item Description
1 System LED panel See “LED Indicators” on page 11 for further details.
2 ETH port RJ45 ports x 2
3 Serial port DB9 pinout, supports RS-232/422/485
EKI-1524-CE
1
1
2
3
4
2
Default
LAN
TxRx
TxRx
TxRx
TxRx
P1 P2 Status
Serial ports
1
2
3

9 EKI-1500-CE Series User Manual
2.2.2 Rear View
The following view is valid for the EKI-1521 and EKI-1522.
Figure 2.4 Rear View
No. Item Description
1 DIN-Rail mounting
plate Mounting plate used for the installation to a standard DIN rail
1