AirCell ST 3100 User manual

ST 3100 Users Manual
Handset With Color Display
AirCell Part Number: D12187 • Revision A • September 2006
(Browse www.aircell.com for online manuals with the latest revisions)
Important Telephone Numbers
AirCell Customer Service AIR1 (2471) Toll-free or +1.303.379.0278
AirCell Customer Service Hours of Operation
Monday–Friday, 0730 (7:30 am)–1700 (5:00 pm) USA Mountain Time
Aircraft Numbers
Aircraft Registration ___________________________________________
Aircraft Make/Model __________________________________________
Aircraft Serial Number _________________________________________
Aircraft Phone Numbers
Iridium Phone Number ________________________________________
Satcom Direct Number (Optional) _______________________________
Aircraft Fax Number (Optional) _________________________________

iii
Table of Contents
Welcome
Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
AirCell and the Iridium Satellite Network . . . . . . . . . . . . . . . . . . . . . . 1
Calling Emergency and Toll-Free Numbers . . . . . . . . . . . . . . . . . . . . . 1
Calling with Operator or Directory Assistance. . . . . . . . . . . . . . . . . . . 1
Placing Calls to Another Iridium Phone. . . . . . . . . . . . . . . . . . . . . . . . 1
Learning About the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started
Turning Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Viewing Instructions on the Main Dialing Screens . . . . . . . . . . . . . . . 3
Using the Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Learning About Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Selecting Menu Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Your Phone System
Placing Calls from the Aircraft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Calls to Another Iridium Phone. . . . . . . . . . . . . . . . . . . . . . . . 5
Redialing...............................................5
Calling Stored Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Muting or Unmuting Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Joining Party Line Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Learning About Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Placing Calls to the Aircraft from the Ground . . . . . . . . . . . . . . . . . . . 8
Personalizing Your Phone System
Using Your Personal Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Learning About Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Showing or Clearing a Handset’s Call Record . . . . . . . . . . . . . . . . . . 11
Changing the Ear Piece Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing the Key Tone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing the Ring Tone Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

iv
Changing the Display or Keypad Lighting . . . . . . . . . . . . . . . . . . . . . 13
Locking or Unlocking Handsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Resetting a Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Showing Version Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Integrating Other Equipment
Using the Iridium Network for Data Calls . . . . . . . . . . . . . . . . . . . . . 15
Connecting Equipment for Data Calls . . . . . . . . . . . . . . . . . . . . . . . . 15
Placing Data Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Appendix
International Direct Dial Prefixes and Country Codes . . . . . . . . . . . . 17

1
Welcome
Congratulations
Congratulations on purchasing the AirCell ST 3100 system. We’re
proud to add you to the thousands of satisfied AirCell customers
around the globe. We wish you many years of productive and efficient
airborne communications.
Your ST 3100 system offers a host of exceptional features, many of
which were previously unavailable in an airborne telephone system:
Easy-to-use graphical menus
Noise reduction
Headset and earbud compatibility
Internal phone books
Award-winning AirCell product support
AirCell and the Iridium Satellite Network
Your telephone system works with the Iridium Satellite Network of 66
Low-Earth Orbit (LEO) satellites and operates in the frequency range of
1616 MHz to 1625.5 MHz.
Calling Emergency and Toll-Free Numbers
The Iridium Satellite Network System for aeronautical use does not
currently support Emergency 911 calls. Toll-free numbers, such as 800,
877, and 888 numbers, may not work for Iridium or international calls.
Calling with Operator or Directory Assistance
The Iridium Network does not support operator-assisted calling or
Directory Assistance.
Placing Calls to Another Iridium Phone
To place a call from one Iridium phone to another Iridum phone, dial
8816 + XXX.XXXXX (other subscriber’s Iridium Network Number).
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2
Learning About the Handset
Note these important areas of your handset:
2Displays more
options
5Recalls (opens
phone book)
6Does nothing
(not used with
ST 3100 system)
4Enters numbers
& characters
7Connects
headphones
8Scrolls up &
turns volume up
9Scrolls down &
volume down
12 Connects call
13 Disconnects call
11 Clears (deletes)
characters
10 Dials speed dial
numbers
1Displays the
number dialed
or system status
3Accesses
menus & features

3
Getting Started
Turning Power On
Your phone has power anytime the aircraft’s main avionics power
switch is on. During initial power up, the AirCell Logo Screen
appears in the phone’s display. Once the Main Dialing Screens with
instructions appear, you can use the phone.
Note: You can only turn system power off using the main avionics
power switch or the phone’s circuit breaker – not by using the handset.
Viewing Instructions on the Main Dialing Screens
When the phone is idle, dialing instructions alternate between two
different main screens.
Press the key – or just start dialing – to access the dialing screen.
You are now ready to place a call using the Iridium Network.

4
Using the Function Key
Press the handset’s key to access your phone’s additional menus and
advanced functions. You will do this frequently, so remember this key.
Once you press this key, additional menu choices become available.
You can select one of the menu choices shown below.
Not all function menu choices are available at all times. Menu choices
display only when they are available.
Learning About Functions
FCN 0 Change Keypad Lock Code
FCN 1 Change Key Tone Volume
FCN 2 Show Call Record
FCN 3 Show Version Information
FCN 5 Lock Keypad
FCN 7 Mute or Unmute Handset (Only During Call)
FCN 8 Change Display or Keypad Lighting
FCN 9 Join Party Line Call
Selecting Menu Choices
To select a menu choice, press the key and then the number for the
desired function.

5
Using Your Phone System
Placing Calls from the Aircraft
The Main Dialing Screen displays the calling instructions.
How to place a call:
1From the Main Dialing Screen,
dial the number, then press .
USA/Canada: Dial 1 +
Area Code + Number.
International Calls: Dial
Country Code + Number.
2While call is connecting, the
number and Dialing displays.
3When your call connects,
Call in progress displays.
Note: You may hear up to five
beeps in the 10–12 seconds while
your call is being connected.
Placing Calls to Another Iridium Phone
To place a call from one Iridium phone to another, dial 8816 +
XXX.XXXXX (other subscriber’s Iridium Phone Number).
Redialing
To automatically redial the last number called, press to display the
last number. Then press again to redial that number.
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6
Calling Stored Phone Numbers
You can quickly call phone numbers stored in your personal phone
book, or stored as speed dialing numbers. For details on these two
features, see the section on “Personalizing Your Phone System.”
Receiving Calls
When your telephone rings, pick up the handset and press the key
to answer the phone.
Ending Calls
Always press the key to end your current call.
Muting or Unmuting Calls
To mute the handset’s microphone, press and then press 7. While
the handset is muted, you can hear other callers, but they cannot hear
you. While muted, the screen displays [MICMUTE].
To unmute the handset’s microphone, press and then press 7.
Joining Party Line Calls
Two or more AirCell handsets can be used as a party line for
conferencing aboard the aircraft.
How to use the party line:
1With the handset idle, press and then press 9to join a call.
2Optionally, to mute or unmute the microphone, press and
then 7.
3To end a party line call, do one of the following:
To end the call for all handsets on the party line, press .
To end the call for your extension only, press and then
press 9.
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7
Learning About Calling
All calls using the Iridium Satellite Network are considered
international calls. When calling Iridium-equipped aircraft,
always use the 8816 Iridium Country Code.
Direct-dialed calls to an AirCell ST 3100 phone are billed
by long distance providers as international calls. Since
rates vary greatly, check rates before making calls. Or use
two-stage dialing, which is generally more cost effective.
Some long distance providers do not recognize the 8816
Iridium Country Code. Two-stage dialing does recognize
the Iridium Country Code.
In the procedures, 00** represents the International Direct
Dial (IDD) access code prefix of the country you are
calling from. In many countries, the IDD code is 00.
See the Appendix for a list of International Direct Dial
(IDD) access code prefixes, as well as Country Codes.
For a more current list of codes, refer to Internet sites such
as www.iridium.com/customer.

8
Placing Calls to the Aircraft from the Ground
Placing a call to an AirCell ST 3100-equipped aircraft through the
Iridium Network is quick and easy. You can either dial direct, or use
two-stage dialing.
Two-Stage Dialing to the Aircraft from the Ground
Two-stage dialing is generally the most cost-effective method of calling
an AirCell ST 3100-equipped aircraft. Using this method, the calling
party is charged by their long distance provider for a call to Tempe,
Arizona, USA for the call’s duration. The called party (in the aircraft) is
charged AirCell per-minute charges, from the time the call connects in
Tempe, until the call is ended.
How to use two-stage dialing:
1Dial the Iridium Call Routing Center:
From USA/Canada: Dial 1.480.768.2500.
From outside USA/Canada: Dial 00** (IDD) +
1 (USA Country Code) + 480.768.2500.
2When prompted, dial the 8816 (Iridium Country Code) +
XXX.XXXXX (Iridium Phone Number you are calling).
The call is routed to the aircraft. If the system is registered on
the network, the phone will ring in 4–6 seconds.
Direct Dialing the Aircraft from the Ground
When direct dialing an Iridium-equipped aircraft, there may be a
pause of up to 25 seconds as the system completes your call.
How to use direct dialing:
USA/Canada: Dial 011 (IDD) + 8816 (Iridium Country Code) +
XXX.XXXXX (Iridium Phone Number).
Outside USA/Canada: Dial 00** (IDD Access Code Prefix) +
8816 (Iridium Country Code) + XXX.XXXXX (Iridium Phone
Number you are calling).
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9
Personalizing Your Phone System
Using Your Personal Phone Book
You can store and recall up to 10 frequently-called phone numbers.
You also have the option of storing a name that identifies each stored
number.
How to store a phone number in your phone book:
1Enter the phone number in one of the following formats:
1 + Area Code + Number
Country Code + Iridium Phone Number
2Press to store the number.
3At the Store Location prompt, press to use the next open
memory location.
4At the Enter name prompt, enter up to seven characters, then
press . Or to leave the name blank, simply press .
How to edit a number stored in your phone book:
1Press to display your phone book.
2Scroll through the stored numbers list by pressing or .
3Select the stored number by pressing 0–9or a or
speed dialing key. Then press to edit the selected entry.
4At the New Location prompt, press to resave the existing
location.
5At the New Number prompt, press to backspace, enter
your corrected number, then press to continue.
6At the New Name prompt, press to backspace, enter your
corrected name, then press to continue.
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10
How to dial a number stored in your phone book:
1Press to display your phone book.
2Scroll through the saved numbers list by pressing or .
3Press 0–9or a or speed dialing key to select number.
4Press to call the selected number.
How to clear a phone number from your phone book:
1Press twice to display your phone book.
2Scroll through the saved numbers list by pressing or .
3Press 0–9or a or speed dialing key to select number.
4Press to delete the selected entry.
5At the Clear? prompt, press to confirm the deletion of the
number from your phone book. Or press to cancel.
Learning About Entering Characters
Use the same basic techniques when entering characters
for your phone book or one-touch speed dialing.
You can enter alphabetic or numeric characters using the
phone’s keypad.
To enter characters, use the “multi-press” procedure
common to personal cell phones. For example:
To enter the letter a, press the 2key once.
To enter the letter b, press the 2key twice.
To enter the number 2, press the 2key four times.
To backspace over a character and select a new character,
press .
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11
Using One-Touch Speed Dialing
For one-touch dialing, you can use two special keys: and .
Store one frequently-called number, such as your home or main office
number, for each of the keys.
How to store a speed dialing phone number:
1Enter the phone number in one of the following formats:
1 + Area Code + Number
Country Code + Number+ Iridium Phone Number
2Press to store the number.
3At the Specify a location prompt, press or key to store
the number at that location.
4At the Enter name prompt, enter a name, then press to
store your entry.
How to call a stored speed dialing phone number:
1Press one of the two speed dialing keys: or .
2Press .
Showing or Clearing a Handset’s Call Record
You can show or clear your handset’s call record, in minutes used.
How to show or clear a call record:
1To show the record, press and then press 2.
2Optionally, to clear the call record that is showing, press
and then press .
3Press to exit.
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•

12
Changing the Ear Piece Volume
You can change the ear piece volume during a call. Increase or
decrease the volume by pressing the or keys. Press to
save your setting.
Changing the Key Tone Volume
You can adjust the key tone volume. Increase or decrease the volume
by pressing and then 1. Next press the or keys. Press
to save your setting.
The volume level displays. At the lowest setting, the key tone is off.
Changing the Ringer Volume
You can change the ringer volume. Increase or decrease the volume by
pressing the or keys. Press to save your setting.
The volume level displays. At the lowest setting, the ringer is off.

13
Changing the Ring Tone Style
You can change the ring tone (sound when phone rings) style. Change
the ring tone by pressing or . Next press a or key.
Press to save your setting.
Changing the Display or Keypad Lighting
You can change the lighting of the handset’s display, or the keypad.
How to change the display or keypad lighting:
1Press and then 8. The screen now displays options for
Display Bright and Keypad Light.
2Make the desired changes:
To adjust the display brightness, press the or keys.
To adjust the keypad lighting, press a or key.
3Press to exit
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14
Locking or Unlocking Handsets
You can lock or unlock handsets to prevent unauthorized use. The lock
setting remains even after turning system power off and on.
How to lock a handset:
1Press , and then press 5.
2At the LOCK HANDSET? prompt, enter the locking code 333.
3Press to lock the handset from use, and display a
confirmation. Or press to cancel.
How to unlock a handset:
1Press the unlocking code 333.
2If you make an error, start over by pressing .
Note: If a handset is locked when a call comes in, you must
unlock the handset to answer the phone.
How to change the locking code:
1Press , and then press 0.
2Follow the on-screen directions.
Resetting a Handset
If a handset becomes inoperative, first try pressing the key. If that
doesn’t solve the problem, reset the phone system’s circuit breaker.
Showing Version Information
You can show information about your handset by pressing , then 3.

15
Integrating Other Equipment
Using the Iridium Network for Data Calls
Data calls are limited to the 2.4 Kbps bandwidth of the Iridium
Network, which has been optimized for voice services.
For best results with data calls, we recommend the Direct Internet 2.0
service from Iridium. This new service uses dedicated network ground
servers, plus data compression techniques, that result in faster data
transfer rates. Direct Internet 2.0 requires a compatible computer,
a serial cable, an available Iridium transceiver channel, and the
installation of free software. For information, visit www.iridium.com.
Connecting Equipment for Data Calls
Your AirCell ST 3100 system provides you with one data channel,
which uses the Iridium Network. Connect a PC data device using a
standard RS-232 serial computer cable.
Note: Only one data device can be connected on a channel – so be
sure to promptly disconnect any unneeded device.
Placing Data Calls
Your AirCell ST 3100 system lets you place e-mail and Internet data
calls. You cannot simultaneously place a data call and a voice call.
How to place a data call:
1Connect the computer to your system.
2Using your software, initiate a data call.
3While connecting, watch the call progress on the computer
monitor. Watch for the message that indicates a connection.
4Test the connection by opening a simple Web site with your
browser. For example, browse www.google.com.
5During a data call, the handset displays No Line Available or
Data Call.
Note: If you cannot connect, check your hardware
connections, software settings, and dialing information. If
problems persist, contact AirCell Customer Support.

17
Appendix
International Direct Dial Prefixes and Country Codes
To make a call, dial IDD Prefix + Country Code + Phone Number.
Note: At International Direct Dial Prefix access code, wait for second tone.
AFGHANISTAN 93 00
ALBANIA 355 00
ALGERIA 213 00~
AMERICAN SAMOA 684 00
ANDORRA 376 00
ANGOLA 244 00
ANGUILLA 264* 011
ANTARCTICA 672
ANTIGUA 268* 011
ARGENTINA 54 00
ARMENIA 374 8~10
ARUBA 297 00
ASCENSION ISL. 247 01
AUSTRALIA 61 0011
AUSTRIA 43 00
AZERBAIJAN 994 8~10
BAHAMAS 242* 001
BAHRAIN 973 0
BANGLADESH 880 00
BARBADOS 246* 011
BARBUDA 268* 011
BELARUS 375 8~10
BELGIUM 32 00
BELIZE 501 00
BENIN 229 00
BERMUDA 441* 011
BHUTAN 975 00
BOLIVIA 591 00
BOSNIA & HERZOGOVINA 387 00
BOTSWANA 267 00
BRAZIL 55 00
BRITISH VIRGIN ISL. 284* 011
BRUNEI 673 00
BULGARIA 359 00
BURKINA FASO 226 00
BURMA (MYANMAR) 95 0
BURUNDI 257 90
CAMBODIA 855 00
CAMEROON 237 00
CANADA 1 011
CAPE VERDE ISL. 238 0
CAYMAN ISL. 345* 011
CENTRAL AFRICAN REPUBLIC 236 19
CHAD 235 15
CHATHAM ISL., N. ZEAL. 64 00
CHILE 56 00
CHINA (PRC) 86 00
CHRISTMAS ISL. 672 00
COCOS-KEELING ISL. 61 0011
COLOMBIA 57 90
COMOROS 269 10
CONGO 242 00
CONGO, DEM. REP. OF
(Former ZAIRE) 243 00
COOK ISL. 682 00
COSTA RICA 506 00
CROATIA 385 00
CUBA 53 119
CUBA (Guantanamo Bay) 5399 00
CYPRUS 357 00
CZECH REPUBLIC 420 00
DENMARK 45 00
DIEGO GARCIA 246 00
DJIBOUTI 253 00
DOMINICA 767* 011
DOMINICAN REPUBLIC 809* 011
EASTER ISL. 56 00
ECUADOR 593 00
EGYPT 20 00
EL SALVADOR 503 0
EQUATORIAL GUINEA 240 00
ERITREA 291 00
ESTONIA 372 8~00
ETHIOPIA 251 00
FAEROE ISL. 298 009
FALKLAND ISL. 500 0
FIJI ISL. 679 05
FINLAND 358 00,
990,
994,
999
FRANCE 33 00
Country IDD
Location Code Prefix
Country IDD
Location Code Prefix

18
International Direct Dial Prefixes and Country Codes
To make a call, dial IDD Prefix + Country Code + Phone Number.
FRENCH ANTILLES 596 00
FRENCH GUIANA 594 00
FRENCH POLYNESIA 689 00
GABON 241 00
GAMBIA 220 00
GEORGIA 995 8~10
GERMANY 49 00
GHANA 233 00
GIBRALTAR 350 00
GREECE 30 00
GREENLAND 299 009
GRENADA 473* 011
GUADELOUPE 590 00
GUAM 671* 011
GUANTANAMO BAY 5399 00
GUATEMALA 502 00
GUINEA-BISSAU 245 00
GUINEA (PRP) 224 00
GUYANA 592 001
HAITI 509 00
HONDURAS 504 00
HONG KONG 852 001
HUNGARY 36 00
ICELAND 354 00
INDIA 91 00
INDONESIA 62 001,008
IRAN 98 00
IRAQ 964 00
IRELAND 353 00
IRIDIUM NETWORK 8816 00
ISRAEL 972
Calling Israel (BEZEQ LTD) 00
may be illegal (GOLDEN LINES) 012
in certain locations (BARAK LTD) 013
(BEZEQ LTD) 014
ITALY 39 00
IVORY COAST 225 00
JAMAICA 876* 011
JAPAN 81 001
JORDAN 962 00
KAZAKHSTAN 7 8~10
KENYA 254 000
KIRIBATI 686 00
KOREA (NORTH) 850 00
KOREA (SOUTH) 82 001
KUWAIT 965 00
KYRGYZ REPUBLIC 996 8~10
LAOS 856 14
LATVIA 371 00
LEBANON 961 00
LESOTHO 266 00
LIBERIA 231 00
LIBYA 218 00
LIECHTENSTEIN 41 00
LITHUANIA 370 8~10
LUXEMBOURG 352 00
MACAU 853 00
MACEDONIA
(Former YUGOSLAV REPUB.) 389 00
MADAGASCAR 261 16
MALAWI 265 101
MALAYSIA 60 00
MALDIVES 960 00
MALI REPUBLIC 223 00
MALTA 356 00
MARSHALL ISL. 692 00
MARTINIQUE 596 00
MAURITANIA 222 00
MAURITIUS 230 00
MAYOTTE ISL. 269 10
MEXICO 52 00
MICRONESIA 691 011
MIDWAY ISL. 808 00
MOLDOVA 373 8~10
MONACO 377 00
MONGOLIA 976 00
MONTSERRAT 664* 011
MOROCCO 212 00~
MOZAMBIQUE 258 00
MYANMAR 95 0
NAMIBIA 264 09
NAURU 674 115
NEPAL 977 00
NETHERLANDS 31 00
NETH. ANTILLES 599 00
NEVIS 869 011
NEW CALEDONIA 687 00
NEW ZEALAND 64 00
NICARAGUA 505 00
NIGER 227 00
Country IDD
Location Code Prefix
Country IDD
Location Code Prefix