Yealink IPW56 User manual

PAGE 1 OF 17// ©2019 BEAMING LTD
IPW56 Wireless DECT Handset
Quick Reference Guide
Version: 1.1
Author: Beaming Support
Date: 29th May 2019
Beaming Ltd
Hanover House
St Leonards on Sea
East Sussex TN38 0DX
T 0800 082 2868
F 0800 082 2869
[email protected]
www.beaming.co.uk
// Registered in England 5163715, VAT 840 866 314
GB

PAGE 2 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Table of Contents
Making a call ..................................................................................................................................................... 3
To make a call using the handset: ..................................................................................................................... 3
To make a call using the speakerphone: ........................................................................................................... 3
To make a call using my company or personal directory: ................................................................................. 3
Ending a call ...................................................................................................................................................... 4
To end a call using the handset: ........................................................................................................................ 4
To end a call using the speakerphone: .............................................................................................................. 4
Answering a call ................................................................................................................................................ 5
To answer a call using the handset: .................................................................................................................. 5
To answer a call using the speakerphone:......................................................................................................... 5
Transferring a call ............................................................................................................................................. 6
Semi-Attended Call Transfer:............................................................................................................................. 6
Blind Call Transfer:............................................................................................................................................. 6
Call Hold / Un-Hold ........................................................................................................................................... 7
To place a call on hold during a conversation: .................................................................................................. 7
To resume the conversation: ............................................................................................................................. 7
Muting / Un-Muting a call ................................................................................................................................ 8
To mute your microphone during a call:............................................................................................................ 8
To un-mute your microphone during a call: ...................................................................................................... 8
Redialling a number.......................................................................................................................................... 9
To redial a previously dialled number using the handset:................................................................................. 9
To redial the last dialled number using the handset: ........................................................................................ 9
Voicemail Access............................................................................................................................................. 10
Do Not Disturb (DND) ..................................................................................................................................... 11
To Enable Do Not Disturb: ............................................................................................................................... 11
To Disable Do Not Disturb: .............................................................................................................................. 11
Three-way conference calling......................................................................................................................... 12
To conference a 3rd party:................................................................................................................................ 12
Call Forwarding Enable ................................................................................................................................... 13
Forward telephone calls to another number when I am BUSY:....................................................................... 13
Forward telephone calls to another number when I DO NOT ANSWER: ......................................................... 14
Call Forwarding Disable .................................................................................................................................. 15
To disable call forwarding of ALL telephone calls to another number: ........................................................... 15
To disable call forwarding of telephone calls to another number when I am BUSY:....................................... 15
To disable call forwarding of telephone calls to another number when I DO NOT ANSWER:......................... 16
Appendix A –Document Control.................................................................................................................... 17

PAGE 3 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Making a call
To make a call using the handset:
1. Enter the telephone number using the keypad
To make a call using the speakerphone:
1. With the handset in place, press
2. Press the (call) button, (speaker) button or (ok) button to dial
To make a call using my company or personal directory:
1. Press the (ok) button to bring up the menu options
2. Select Directory and press the (ok) button.
3. Choose one of the following:
a. Local Directory for other wireless handsets that are paired to the same wireless base
station as your wireless handset
b. Network Directory then Enterprise for a complete list of telephone handsets within your
business
c. Network Directory then Personal for a list of telephone numbers saved against your
BeamRing cloud phone personal account
4. Use the (up) / (down) arrows to select the required entry. Press the (ok) button.
5. Use the (up) / (down) arrows to select the required number. Press (call) button to dial
this number.
6. For large company directories or personal contact lists you can search by name to narrow down
your list.

PAGE 4 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Ending a call
To end a call using the handset:
Press the (end call) button or place the handset back into the charging cradle.
To end a call using the speakerphone:
Press the (end call) button or place the handset back into the charging cradle.

PAGE 5 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Answering a call
To answer a call using the handset:
Press the (call) button or the Accept soft key to answer the call.
To answer a call using the speakerphone:
Press the (speaker) button to answer the call
Whilst on a telephone call you may switch between handset and the speakerphone by pressing the
(speaker) button

PAGE 6 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Transferring a call
The BeamRing cloud phone solution provides you with three ways to transfer a call
Attended Call Transfer:
1. Press the button or the Options then Transfer soft keys during a conversation. This places
the call on hold. The first party will hear your music on hold.
2. Enter the number you want to transfer to and press the (call) button, (speaker) button or
(ok) button to dial
3. When the second party answers and is ready to take the call press the button again or press
the Transfer soft key. The call is now transferred to the second party.
Note: If the second party does not wish to take the call then press the End soft key to return to the original
party.
Semi-Attended Call Transfer:
1. Press the button or the Options then Transfer soft keys during a conversation. This places
the call on hold. The first party will hear your music on hold.
2. Enter the number you want to transfer to and press the (call) button, (speaker) button or
(ok) button to dial
3. When you hear the ringing tone of the second party press the button again or press the
Transfer soft key. The call is now transferred to the second party. The first party will now hear the
ringing tone of the second party until they answer or the call is routed to their voicemail service.
Blind Call Transfer:
1. Press the button or the Options then Transfer soft keys during a conversation. This places
the call on hold. The first party will hear your music on hold.
2. Enter the number you want to transfer to and press the button again. The first party will
now hear the ringing tone of the second party until they answer or the call is routed to their
voicemail service.

PAGE 7 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Call Hold / Un-Hold
To place a call on hold during a conversation:
Press the Options then Hold soft keys to place your call on hold. The handset displays a (hold) symbol
and the caller will hear your music on hold.
To resume the conversation:
Press the Resume soft key, the (call) button or the (speaker) button to return to the telephone
call.
BeamRing Handy Hint:
With the call waiting feature enabled you may place multiple calls on hold. In this scenario to resume the required
conversation use the (up) / (down) arrows to select the appropriate call and then press the Resume soft
key

PAGE 8 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Muting / Un-Muting a call
To mute your microphone during a call:
Press the button to mute your microphone. The handset displays a muted microphone symbol
and the caller cannot hear your voice.
To un-mute your microphone during a call:
Press the button again to un-mute your microphone.

PAGE 9 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Redialling a number
To redial a previously dialled number using the handset:
Press the (call) button to view the Redial list. Use the (up) / (down) arrows to select the
required number and then press the (call) button or (speaker) button to dial out.
To redial the last dialled number using the handset:
Press the (call) button twice to redial the last number called.

PAGE 10 OF 17// ©2019 BEAMING LTD
BeamRing IP29G Handset –Quick Reference Guide
Voicemail Access
BeamRing alerts the IPW56 handset to any new voicemail messages. When a new voicemail is received the
(message) icon appears at the top of the screen along with the number of unread messages. The
power LED will also begin to slowly flash.
To access your voicemail:
Press and hold the button for one second and you will be connected to your voicemail
You will be prompted to enter your assigned PIN code followed by the hash (#) key
BeamRing Handy Hint –If you have forgotten your mailbox PIN code you may reset it by visiting the BeamRing portal
https://portal.beamring.co.uk/myphone