Alcatel-Lucent Enterprise 8068s CE User manual

8068s Cloud Edition DeskPhone
8058s Cloud Edition DeskPhone
8028s Cloud Edition DeskPhone
8018 Cloud Edition DeskPhone
8008 Cloud Edition DeskPhone
User Manual
8AL90362ENAAed01

Cloud Edition DeskPhone
8AL90362ENAAed01
2 /74
Introduction
Thank you for choosing an Alcatel-Lucent phone.
This model offers enhanced ergonomic features for more effective communication.
This document describes the services offered by the following sets when connected to an SIP server:
•Alcatel-Lucent 8068s Cloud Edition DeskPhone (8068s CE).
•Alcatel-Lucent 8058s Cloud Edition DeskPhone (8058s CE).
•Alcatel-Lucent 8028s Cloud Edition DeskPhone (8028s CE).
•Alcatel-Lucent 8018 Cloud Edition DeskPhone (8018 CE).
•Alcatel-Lucent 8008 Cloud Edition DeskPhone (8008 CE).
Some features depend on the SIP server you are using. These are indicated below.
The supported SIP servers are:
•Broadsoft
•3CX
•Asterisk
•SipWise
The label and icons displayed depend on the type and the skin of the set. The label is not displayed if the
corresponding feature is not configured on your telephone system. Depending on the size of the display,
some labels may be truncated. All labels are displayed in color and are italicized. This icon describes a
succession of actions or labels you have to do or select: .
This icon describes the consequence of an action: .

Cloud Edition DeskPhone
8AL90362ENAAed01
3 /74
Some features depend on the type of the set.
8068s CE
8058s CE
8028s CE
8018 CE
8008 CE
IP Phone
Color screen
Monochrome screen
Busy light logo on back shell
Theme (skin)
Bluetooth® handset
Bluetooth® Smart Ready
Compatible with Bluetooth ® headset
USB headset
Jack headset
RJ9 headset*
Two-port Gigabit Ethernet switch with Power
Over Ethernet support
Two-port Fast Ethernet switch with Power
Over Ethernet support
Premium Add-on 10 keys modules
Premium Smart display 14 keys module
Premium add-on 40-key modules
Audio services (hands-free, handset and
headset)
Adjusting the contrast of the display
Ambient light sensor
3rd Party Call Control (3PCC) (Broadsoft)
Peer to peer SIP calls
*Use an adapter RJ9 to connect a jack or usb headset (3GV28177AA).
Note about 3rd Party Call Control (3PCC) - Broadsoft
Your phone is compatible with 3rd Party Call Control. You can manage calls (basic features) from your
computer via a third party application, such as Alcatel-Lucent OpenTouch Conversation for PC. This
feature depends on the configuration of the system and the third party application you are using.
The labels and icons presented in this document are not contractually binding and may be modified without
prior warning.

Cloud Edition DeskPhone
8AL90362ENAAed01
4 /74
1 Getting to know your telephone ............................................................................................................................6
8068s Cloud Edition DeskPhone..........................................................................................................................6
8058s Cloud Edition DeskPhone..........................................................................................................................8
8028s Cloud Edition DeskPhone........................................................................................................................10
8018 Cloud Edition DeskPhone .........................................................................................................................12
8008 Cloud Edition DeskPhone .........................................................................................................................15
Permanent features keys...................................................................................................................................17
Homepage screen..............................................................................................................................................18
Call icons............................................................................................................................................................19
Keyboard............................................................................................................................................................19
Description of the connectors.........................................................................................................................21
ALE Wideband Bluetooth® Handset ................................................................................................................22
ALE Bluetooth® Handset..................................................................................................................................24
Install a comfort wired handset ......................................................................................................................26
2 Contacts management .........................................................................................................................................27
Local directory ...................................................................................................................................................27
Contact card ......................................................................................................................................................28
3 Speed dial management.......................................................................................................................................30
Make call using speed dial.................................................................................................................................30
Presence (Broadsoft) .........................................................................................................................................30
4 Using your telephone ...........................................................................................................................................31
Information about the phone............................................................................................................................31
Manage the call log ...........................................................................................................................................31
Calling by number..............................................................................................................................................33
Making a peer to peer SIP call ...........................................................................................................................33
Calling by name .................................................................................................................................................34
Call from call log ................................................................................................................................................34
Calling using your personal directory................................................................................................................34
Calling using speed dial key...............................................................................................................................35
Receiving a call ..................................................................................................................................................35
Switching between audio modes ....................................................................................................................35
Activating the loudspeaker during a conversation (handset lifted)................................................................36
Redialing ..........................................................................................................................................................36
Sending DTMF signals......................................................................................................................................36
Mute, so that your contact cannot hear you ..................................................................................................36
Interphony (Auto answer) ...............................................................................................................................37
Lock / unlock your telephone..........................................................................................................................37
5 During a conversation...........................................................................................................................................38
Making a second call during a conversation .....................................................................................................38
Answering a second call during a conversation ................................................................................................38
To cancel your second call and recover the first...............................................................................................39
Placing a call on hold (hold)...............................................................................................................................39
Switching between calls (Broker call)................................................................................................................39
Transferring a call ..............................................................................................................................................39
Three-way conference with internal and/or external contacts (conference)...................................................40
Talk simultaneously to more than 2 contacts (Broadsoft) ................................................................................40
Hide your phone number (Broadsoft)...............................................................................................................40
6 Keep in touch........................................................................................................................................................41
Do not disturb....................................................................................................................................................41
Forwarding to a number or voicemail...............................................................................................................41
Cancelling all forwards ......................................................................................................................................42
Listen to your voicemail.....................................................................................................................................42

Cloud Edition DeskPhone
8AL90362ENAAed01
5 /74
7 Programming your telephone ..............................................................................................................................43
Adjusting the audio functions ...........................................................................................................................43
Adjust ringer volume while a call arrives ..........................................................................................................44
Configuring the welcome page..........................................................................................................................44
Selecting language.............................................................................................................................................44
Adjusting the contrast of the display (8028s CE, 8018 CE, 8008 CE).................................................................44
Adjusting the brightness of the deskphone ......................................................................................................44
Programmable keys (8028s CE, 8018 CE, Add-on module)...............................................................................45
Install a jack accessory (headset, hands-free, loudspeaker) .............................................................................46
Install a USB accessory (Headset, Handsfree, Loudspeaker).............................................................................46
Install a RJ9 headset (8008 CE)........................................................................................................................46
Manage connected devices.............................................................................................................................46
Installing a Bluetooth® device .........................................................................................................................47
Remove a Bluetooth® ® device........................................................................................................................48
Consult your paired Bluetooth® ® devices ......................................................................................................48
Consult your Bluetooth® parameters..............................................................................................................48
Configure your phone for teleworking............................................................................................................48
Contacting your administrator (Technical support) ........................................................................................53
8 Accessories ...........................................................................................................................................................54
List of accessories ..............................................................................................................................................54
8115/8125 Audioffice........................................................................................................................................55
USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) ...................................60
External ringing interface module (MWS 3GV28050AA) ..................................................................................62
Wall mounting kit ..............................................................................................................................................64
Connect a 3 pole jack headset...........................................................................................................................67
Alcatel-Lucent Enterprise Application Partner Program ...................................................................................68
9 Technical specifications........................................................................................................................................69
10 Ordering information..........................................................................................................................................72
11 Guarantee and clauses .......................................................................................................................................73
Safety Instructions...........................................................................................................................................73
Regulatory Statements....................................................................................................................................74

Cloud Edition DeskPhone
8AL90362ENAAed01
6 /74
1 Getting to know your telephone
8068s Cloud Edition DeskPhone
This phone is part of the IP phone range. With its color display associated to 10 dedicated functions keys,
and an intuitive navigation key, the 8068s Cloud Edition DeskPhone delivers a great user experience and
great conversation convenience with an outstanding audio quality in either hands-free mode or using the
comfort handset. Your experience is additionally improved with its Bluetooth® handset or other Bluetooth®
accessories. It is 'Bluetooth® Smart Ready'. You can personalize the phone by selecting a theme (skin). It is
compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home
(teleworking).
1.1.1 Phone description
1
LED
Flashing blue: incoming call / Appointment alarm.
2
Color display with auto brightness adjustment which
enhances user experience and saves power (ambient
light sensor).
3
10 dedicated functions keys.
4
Navigation.
5
Permanent feature keys: quick access to the phone's
main features.
6
Bluetooth® wireless handset.
Wired handset.
7
3.5 mm, 4 pole jack (TRRS standards: CTIA).
8
An adjustable and stable foot.
9
Wideband loudspeaker for optimized sound.
1.1.2 Main screen and navigation keys
Top bar (date, time, status icons)
Open Menu.
Display the page by selecting
the corresponding tab.
The default homepage shows
information about the phone
(name, number, number of
missed calls, number of new
messages, forwarding
status).
Right navigator:
Open the menu to access features for configuring the phone or managing calls.
OK key:
Use this key to validate your choices and options while programming or configuring (Short
press). Used to access features for managing the call log such as delete a log, delete all
logs, display missed calls only and acknowledge missed calls (In idle state).
Left-right navigator:
Used to move from one page to another and display information about current calls (call in
progress, calls on hold, incoming call).

Cloud Edition DeskPhone
8AL90362ENAAed01
7 /74
Up-down navigator:
When information extends over more than one page, use the down navigation key to
display the next page. Use the up navigation key to display the previous page.
Back/Exit key:
Use this key to go back to the previous step.
Use this key to delete one number or character at a time.
1.1.3 Call management screen
Incoming call icon, Call in
progress, Call on hold, …
Incoming call and
conversation
presentation screen
Softkeys: actions available
depending on the call
status (when presentation
screen is not displayed)
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress,
call on hold, arrival of new call). When a call is in progress, use the left-right navigator to
look at calls on hold or incoming calls.
All features are accessible while the call is displayed on the screen. Use the Up and Down
arrows to move up or down a page. These functions (transfer, conference, etc.) are directly
related to the status of the call consulted. For example, the transfer function will not be
available between a call in progress or on hold and an incoming call.
Press the key in front of the label to select the corresponding feature.
You can select another page, 'consult history' for example, whilst the call is in progress by selecting it on
the menu. Retrieve the call management screen by selecting the 'call in progress' icon.
1.1.4 Change the theme (skin) of your phone
•The phone is in idle state.
•Select the settings icon from the phone menu
(see the navigation section of your phone model).
•Press the keys associated with: Phone Display
Skin.
•Select the desired new theme from the list (Classical,
Rainbow).
•
Changing the theme may take a few seconds.

Cloud Edition DeskPhone
8AL90362ENAAed01
8 /74
1.1.5 Busy light logo on back shell
The logo on back shell can be illuminated. The color changes when you are busy.
•The phone is in idle state.
•Select the settings icon from the phone menu (see the navigation
section of your phone model).
•Press the keys associated with: Phone Display Busy light
•Activate or deactivate the logo LED feature.
•
1.1.6 Bluetooth Smart Ready
Your phone is 'Bluetooth® Smart Ready'. It can receive and share Bluetooth® signals from
various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). It is ready for
future services available on the fly in a subsequent software upgrade. This feature can be deactivated by
the administrator.
8058s Cloud Edition DeskPhone
This phone is part of the IP phone range. With its color display associated to 10 dedicated functions
keys, and an intuitive navigation key, the 8058s Cloud Edition DeskPhone delivers a great user
experience and great conversation convenience with an outstanding audio quality in either hands-free
mode or using the comfort handset. It provides high audio fidelity for telephone calls either in hands-free
mode or using the comfort handset. You can personalize the phone by selecting a theme (skin). It is
compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at
home (teleworking).
1.2.1 Phone description
1
LED
Flashing blue: incoming call / Appointment alarm.
2
Color display with auto brightness adjustment which
enhances user experience and saves power (ambient
light sensor).
3
10 dedicated functions keys.
4
Navigation.
5
Permanent feature keys: quick access to the phone's
main features.
6
Wired handset.
7
3.5 mm, 4 pole jack (TRRS standards: CTIA).
8
An adjustable and stable foot.
9
Wideband loudspeaker for optimized sound.

Cloud Edition DeskPhone
8AL90362ENAAed01
9 /74
1.2.2 Main screen and navigation keys
Top bar (date, time, status icons)
Open Menu.
Display the page by selecting
the corresponding tab
The default homepage shows
information about the phone
(name, number, number of
missed calls, number of new
messages, forwarding status).
Right navigator:
Open the menu to access features for configuring the phone or managing calls.
OK key:
Use this key to validate your choices and options while programming or configuring (Short
press). Used to access features for managing the call log such as delete a log, delete all
logs, display missed calls only and acknowledge missed calls (In idle state).
Left-right navigator:
Used to move from one page to another and display information about current calls (call in
progress, calls on hold, incoming call).
Up-down navigator:
When information extends over more than one page, use the down navigation key to
display the next page. Use the up navigation key to display the previous page.
Back/Exit key:
Use this key to go back to the previous step.
Use this key to delete one number or character at a time.
1.2.3 Call management screen
Incoming call icon, Call in
progress, Call on hold, …
Incoming call and
conversation
presentation screen
Softkeys: actions available
depending on the call
status (when presentation
screen is not displayed)
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress,
call on hold, arrival of new call). When a call is in progress, use the left-right navigator to
look at calls on hold or incoming calls.
All features are accessible while the call is displayed on the screen. Use the Up and Down
arrows to move up or down a page. These functions (transfer, conference, etc.) are directly
related to the status of the call consulted. For example, the transfer function will not be
available between a call in progress or on hold and an incoming call.
Press the key in front of the label to select the corresponding feature.
You can select another page, 'consult history' for example, whilst the call is in progress by selecting it on
the menu. Retrieve the call management screen by selecting the 'call in progress' icon.

Cloud Edition DeskPhone
8AL90362ENAAed01
10 /74
1.2.4 Change the theme (skin) of your phone
•The phone is in idle state.
•Select the settings icon from the phone menu
(see the navigation section of your phone model).
•Press the keys associated with: Phone Display
Skin.
•Select the desired new theme from the list (Classical,
Rainbow).
•
Changing the theme may take a few seconds.
1.2.5 Busy light logo on back shell
The logo on back shell can be illuminated. The color changes when you are busy.
•The phone is in idle state.
•Select the settings icon from the phone menu (see the navigation
section of your phone model).
•Press the keys associated with: Phone Display Busy light
•Activate or deactivate the logo LED feature.
•
8028s Cloud Edition DeskPhone
This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6
dedicated function keys and an intuitive navigation key, the 8028s Cloud Edition DeskPhone provides 4
programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It
provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It is
compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home
(teleworking).
1.3.1 Phone description
1
LED
Flashing blue: incoming call / Appointment alarm.
2
Monochrome screen.
3
6 dedicated functions keys.
4
4 programmable keys with Led and paper label.
5
Navigation.
6
Permanent feature keys: quick access to the
phone's main features.
7
Wired handset.
8
3.5 mm, 4 pole jack (TRRS standards: CTIA).
9
An adjustable and stable foot.
10
Loudspeaker.

Cloud Edition DeskPhone
8AL90362ENAAed01
11 /74
1.3.2 Main screen and navigation keys
Top bar (date, time, status icons)
Display the page by selecting
the corresponding tab.
The default homepage shows
information about the phone
(name, number, number of
missed calls, number of new
messages, forwarding
status).
Right navigator:
Open the menu to access features for configuring the phone or managing calls.
OK key:
Use this key to validate your choices and options while programming or configuring (Short
press). Used to access features for managing the call log such as delete a log, delete all
logs, display missed calls only and acknowledge missed calls (In idle state).
Left-right navigator:
Used to move from one page to another and display information about current calls (call in
progress, calls on hold, incoming call).
Up-down navigator:
When information extends over more than one page, use the down navigation key to
display the next page. Use the up navigation key to display the previous page.
Back/Exit key:
Use this key to go back to the previous step.
Use this key to delete one number or character at a time.
1.3.3 Call management screen
Incoming call icon, Call
in progress, Call on hold,
…
Incoming call and
conversation
presentation screen
Softkeys: actions
available depending on
the call status (when
presentation screen is
not displayed)
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on
hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on
hold or incoming calls.
All features are accessible while the call is displayed on the screen. Use the Up and Down
arrows to move up or down a page. These functions (transfer, conference, etc.) are directly
related to the status of the call consulted. For example, the transfer function will not be available
between a call in progress or on hold and an incoming call.
Press the key in front of the label to select the corresponding feature.
You can select another page, 'consult history' for example, whilst the call is in progress by selecting it on
the menu. Retrieve the call management screen by selecting the 'call in progress' icon.

Cloud Edition DeskPhone
8AL90362ENAAed01
12 /74
1.3.4 Changing or updating the paper label
Removing the paper label
•Lift the protective cover at the notch (1).
•Remove the paper label in the same way (2).
•Update or replace the paper label.
Inserting the phone label
•Position the phone label, left side first, making sure it is placed correctly
behind the notches (a,b,c,d).
•Put the protective cover back in the same way.
The application 'LabelSet' is available to help you to print the paper labels. Please contact your business
partner for more information.
8018 Cloud Edition DeskPhone
This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6
dedicated function keys and an intuitive navigation key, the 8018 Cloud Edition DeskPhone provides 4
programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It
provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It
is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at
home (teleworking).
1.4.1 Phone description
1
LED
Flashing blue: incoming call / Appointment alarm.
2
Monochrome screen.
3
6 dedicated functions keys.
4
3 preprogrammed keys with Led and paper icon:
Alpha-numeric key, F1, F2.
4 programmable keys with Led and paper label.
5
Navigation.
6
Permanent feature keys: quick access to the
phone's main features.
7
Wired handset.
8
USB connector for headset.
9
Stable foot.
10
Loudspeaker.
Your phone has 4 programmable keys with led and paper label. These keys are used to program a direct
call. You can use the paper to describe the key.
a
b
c
d

Cloud Edition DeskPhone
8AL90362ENAAed01
13 /74
1.4.2 Main screen and navigation keys
Top bar (date, time, status icons)
Display the page by selecting
the corresponding tab
The default homepage shows
information about the phone
(name, number, number of
missed calls, number of new
messages, forwarding
status).
Right navigator:
Open the menu to access features for configuring the phone or managing calls.
OK key:
Use this key to validate your choices and options while programming or configuring (Short
press). Used to access features for managing the call log such as delete a log, delete all
logs, display missed calls only and acknowledge missed calls (In idle state).
Left-right navigator:
Used to move from one page to another and display information about current calls (call in
progress, calls on hold, incoming call).
Up-down navigator:
When information extends over more than one page, use the down navigation key to
display the next page. Use the up navigation key to display the previous page.
Back/Exit key:
Use this key to go back to the previous step.
Use this key to delete one number or character at a time.
1.4.3 Call management screen
Incoming call icon, Call
in progress, Call on hold,
…
Incoming call and
conversation
presentation screen
Softkeys: actions
available depending on
the call status (when
presentation screen is
not displayed)
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on
hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on
hold or incoming calls.
All features are accessible while the call is displayed on the screen. Use the Up and Down
arrows to move up or down a page. These functions (transfer, conference, etc.) are directly
related to the status of the call consulted. For example, the transfer function will not be available
between a call in progress or on hold and an incoming call.
Press the key in front of the label to select the corresponding feature.
You can select another page, 'consult history' for example, whilst the call is in progress by selecting it on
the menu. Retrieve the call management screen by selecting the 'call in progress' icon.

Cloud Edition DeskPhone
8AL90362ENAAed01
14 /74
1.4.4 Changing or updating the paper label
Removing the paper label
•Lift the protective cover at the notch and slide it up to take it out of its
housing.
•Remove the paper label in the same way.
•Update or replace the paper label.
Inserting the phone label
•Insert the paper label from the top end, making sure it is placed
correctly behind the notches.
•Put the protective cover back in the same way.
1.4.5 Function keys and programmable keys
Your phone uses 3 pre-programmed keys to access certain features. In this case, the icon
of the feature is printed on the paper. Use the feature by pressing the corresponding key.
When activated, the LED corresponding to the key remains lit up. Press the corresponding
key to deactivate it.
•123<>abc Alpha-numerical keypad
Use this key to switch between alphabetic keyboard and numeric keyboard.
•The F1 and F2 keys are line keys.
The application 'LabelSet' is available to help you to print the paper labels. Please contact your business
partner for more information.

Cloud Edition DeskPhone
8AL90362ENAAed01
15 /74
8008 Cloud Edition DeskPhone
This phone is part of the IP phone range. In addition to a clear monochrome display with six dedicated
function keys and an intuitive navigation key, the 8008 Cloud Edition DeskPhone provides high audio
fidelity for telephone calls either in hands-free mode or using the comfortable handset. It is compatible
with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home
(teleworking).
1.5.1 Phone description
1
Monochrome screen.
2
LED
Flashing blue: incoming call / Appointment
alarm.
3
6 dedicated functions keys.
4
Navigation, ok and cancel keys.
5
3 preprogrammed keys with LEDs: Alpha-
numeric key, F1, F2.
6
Messaging key to access various mail services.
7
Mute and interphony key.
8
Audio feature keys.
9
Redial key.
10
Loudspeaker.
11
Wired handset.
12
Stable foot.
A corded headset can be connected via RJ9 connector.
1.5.2 Main screen and navigation keys
Top bar (date, time, status icons)
Display the page by selecting
the corresponding tab.
The default homepage shows
information about the phone
(name, number, number of
missed calls, number of new
messages, forwarding
status).
Right navigator:
Open the menu to access features for configuring the phone or managing calls.
OK key:
Use this key to validate your choices and options while programming or configuring (Short
press). Used to access features for managing the call log such as delete a log, delete all
logs, display missed calls only and acknowledge missed calls (In idle state).
Left-right navigator:
Used to move from one page to another and display information about current calls (call in
progress, calls on hold, incoming call).

Cloud Edition DeskPhone
8AL90362ENAAed01
16 /74
Up-down navigator:
When information extends over more than one page, use the down navigation key to
display the next page. Use the up navigation key to display the previous page.
Back/Exit key:
Use this key to go back to the previous step.
Use this key to delete one number or character at a time.
1.5.3 Call management screen
Incoming call icon, Call
in progress, Call on hold,
…
Incoming call and
conversation
presentation screen
Softkeys: actions
available depending on
the call status (when
presentation screen is
not displayed)
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on
hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on
hold or incoming calls.
All features are accessible while the call is displayed on the screen. Use the Up and Down
arrows to move up or down a page. These functions (transfer, conference, etc.) are directly
related to the status of the call consulted. For example, the transfer function will not be available
between a call in progress or on hold and an incoming call.
Press the key in front of the label to select the corresponding feature.
You can select another page, 'consult history' for example, whilst the call is in progress by selecting it on
the menu. Retrieve the call management screen by selecting the 'call in progress' icon.
1.5.4 Function keys and programmable keys
Your phone uses 3 pre-programmed keys to access certain features. In this case, the icon
of the feature is printed on the paper. Use the feature by pressing the corresponding key.
When activated, the LED corresponding to the key remains lit up. Press the corresponding
key to deactivate it.
•123<>abc Alpha-numerical keypad
Use this key to switch between alphabetic keyboard and numeric keyboard.
•The F1 and F2 keys are line keys.

Cloud Edition DeskPhone
8AL90362ENAAed01
17 /74
Permanent features keys
They are located just above the loudspeaker. Feature keys depend on the type of phone.
•Mute key
During a call, press this key to stop your contact from hearing you.
•Turn down the volume (ringing or call state).
•Decrease the brightness (idle state).
•Decrease the contrast (idle state).
•Turn up the volume (ringing or call state).
•Increase the brightness (idle state).
•Increase the contrast (idle state).
•Pressing this key answers an incoming call in hands-free mode (when activated, the key
is lit blue). When a call is in progress, pressing this key switches from hands-free mode
to headset or handset mode.
•The F1 and F2 keys are line keys.
•Last number redial.
For the phones 8018/8008 DeskPhone, the redial key is associated with the Off-hook
key when the phone is in idle state: .
•Information about the user: lastname, firstname, phone number,.. (short press).
•Switch between the alphabetic and numeric keyboards (long press).
123<>abc
•Switch between the alphabetic and numeric keyboards (short press).
•Information about the user: lastname, firstname, phone number,.. (long press).
•Access the voice mail
The message key flashes when you have received a new voicemail.

Cloud Edition DeskPhone
8AL90362ENAAed01
18 /74
Homepage screen
The homepage is the default page displayed on your phone. The default homepage shows information
about the phone (name, number, number of missed calls, number of new messages, forwarding status),
but this can be changed in the phone settings.
Navigate in the title bar by using the right navigation key.
Display all information about the phone: name, number, number of missed calls, number of
new messages, forwarding status. The icon is marked with a red dot if there is one or more
new event.
Access to the calls log. The number of new events are displayed (number of missed calls +
number of unread messages).
Access the forwarding configuration.
Access the voicemail. The number of new voice messages is displayed. The number of new
voice messages is displayed.
Access the local directory.
Access the settings.
Lock/unlock the phone.
Access to personal speed dial.
Icons depend on the theme (skin) of the phone.

Cloud Edition DeskPhone
8AL90362ENAAed01
19 /74
Call icons
Icons giving information about some specific configurations of the phone or about call status are
displayed in the top bar of the screen.
Incoming call icon.
This icon blinks when there is another incoming call.
Call in progress icon.
Call holding icon.
This icon blinks when there is another ongoing call.
Conference icon.
End of call icon. Your contact ended the conversation.
Icons depend on the theme (skin) of the phone.
Keyboard
1.9.1 Alpha-numeric keyboard
Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial
number, and alphabetic keyboard to enter text by pressing the corresponding preprogrammed key.
•Depending on the phone type, you can switch between the alphabetic and numeric keyboards by
pressing the following key:
o(long press). When the alphabetic mode is activated, this icon is displayed in the
top bar of the screen: .
o123<>abc (short press). When the alphabetic mode is activated, the light corresponding
to the key remains lit up.
•Enter alphabetic characters.
The number pad keys have letters that you can display by successive presses. The number is
the last character in the series. Some special characters can be displayed by successively
pressing the key:
%
$
/
~
&
(
)
[
]
=
*
@
#
space
-
_
1
+
.
,
;
:
/
\
?
!
0
•Use navigation keys to move the cursor into the text.
•use this key to delete the last entered character. The alphabetic mode remains
activated.
•Select the lit preprogrammed key to return to the numeric mode.

Cloud Edition DeskPhone
8AL90362ENAAed01
20 /74
1.9.2 Magnetic alphabetic keyboard (optional)
Adding a magnetic alphabetic keyboard to your phone
increases its performance. This accessory is sold separately
from the deskphone. The keyboard depends on your country
and languages. The magnetic keyboard is automatically fixed
on the base of the set. It is connected to the corresponding
connector behind the phone.
•Country variants:
oAZERTY
oQWERTZ
oQWERTY (international)
oQWERTY (nordic)
Use the keyboard to enter names while configuring the phone. Access directly access the dial by name
feature by entering the name of your contact on the keyboard.
Below is a list of the function keys that allow you to access all the symbols.
Cursor moving keys (left, right, up and down). Allows you to navigate edit boxes. Press the
Alt key to access the left and up directions.
Caps lock: to write text in capital letters.
Alt key: to access specific and punctuation characters.
Enter key: to validate edited text.
Backspace key: to delete one character in an edit box.