Alcatel-Lucent Enterprise 8068s CE User manual

8068s Cloud Edition DeskPhone
8058s Cloud Edition DeskPhone
8028s Cloud Edition DeskPhone
8018 Cloud Edition DeskPhone
8008 Cloud Edition DeskPhone
User Manual
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Introduction
Thank you for choosing an Alcatel-Lucent phone.
This model offers enhanced ergonomic features for more effective communication.
This document describes the services offered by the following sets when connected to an SIP server:
•Alcatel-Lucent 8068s Cloud Edition DeskPhone (8068s CE).
•Alcatel-Lucent 8058s Cloud Edition DeskPhone (8058s CE).
•Alcatel-Lucent 8028s Cloud Edition DeskPhone (8028s CE).
•Alcatel-Lucent 8018 Cloud Edition DeskPhone (8018 CE).
•Alcatel-Lucent 8008 Cloud Edition DeskPhone (8008 CE).
Some features depend on the SIP server you are using. These are indicated below.
The supported SIP servers are:
•Broadsoft
•3CX
•Asterisk
•SipWise
The label and icons displayed depend on the type and the skin of the set. The label is not displayed if the
corresponding feature is not configured on your telephone system. Depending on the size of the display,
some labels may be truncated. All labels are displayed in color and are italicized. This icon describes a
succession of actions or labels you have to do or select: .
This icon describes the consequence of an action: .

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Some features depend on the type of the set.
8068s CE
8058s CE
8028s CE
8018 CE
8008 CE
IP Phone
Color screen
Monochrome screen
Busy light logo on back shell
Theme (skin)
Bluetooth® handset
Bluetooth® Smart Ready
Compatible with Bluetooth ® headset
USB headset
Jack headset
RJ9 headset*
Two-port Gigabit Ethernet switch with Power
Over Ethernet support
Two-port Fast Ethernet switch with Power
Over Ethernet support
Premium Add-on 10 keys modules
Premium Smart display 14 keys module
Premium add-on 40-key modules
Audio services (hands-free, handset and
headset)
Adjusting the contrast of the display
Ambient light sensor
3rd Party Call Control (3PCC) (Broadsoft)
Peer to peer SIP calls
*Use an adapter RJ9 to connect a jack or usb headset (3GV28177AA).
Note about 3rd Party Call Control (3PCC) - Broadsoft
Your phone is compatible with 3rd Party Call Control. You can manage calls (basic features) from your
computer via a third party application, such as Alcatel-Lucent OpenTouch Conversation for PC. This
feature depends on the configuration of the system and the third party application you are using.
The labels and icons presented in this document are not contractually binding and may be modified without
prior warning.

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1 Getting to know your telephone ............................................................................................................................6
8068s Cloud Edition DeskPhone..........................................................................................................................6
8058s Cloud Edition DeskPhone..........................................................................................................................8
8028s Cloud Edition DeskPhone........................................................................................................................10
8018 Cloud Edition DeskPhone .........................................................................................................................12
8008 Cloud Edition DeskPhone .........................................................................................................................15
Permanent features keys...................................................................................................................................17
Homepage screen..............................................................................................................................................18
Call icons............................................................................................................................................................19
Keyboard............................................................................................................................................................19
Description of the connectors.........................................................................................................................21
ALE Wideband Bluetooth® Handset ................................................................................................................22
ALE Bluetooth® Handset..................................................................................................................................24
Install a comfort wired handset ......................................................................................................................26
2 Contacts management .........................................................................................................................................27
Local directory ...................................................................................................................................................27
Contact card ......................................................................................................................................................28
3 Speed dial management.......................................................................................................................................30
Make call using speed dial.................................................................................................................................30
Presence (Broadsoft) .........................................................................................................................................30
4 Using your telephone ...........................................................................................................................................31
Information about the phone............................................................................................................................31
Manage the call log ...........................................................................................................................................31
Calling by number..............................................................................................................................................33
Making a peer to peer SIP call ...........................................................................................................................33
Calling by name .................................................................................................................................................34
Call from call log ................................................................................................................................................34
Calling using your personal directory................................................................................................................34
Calling using speed dial key...............................................................................................................................35
Receiving a call ..................................................................................................................................................35
Switching between audio modes ....................................................................................................................35
Activating the loudspeaker during a conversation (handset lifted)................................................................36
Redialing ..........................................................................................................................................................36
Sending DTMF signals......................................................................................................................................36
Mute, so that your contact cannot hear you ..................................................................................................36
Interphony (Auto answer) ...............................................................................................................................37
Lock / unlock your telephone..........................................................................................................................37
5 During a conversation...........................................................................................................................................38
Making a second call during a conversation .....................................................................................................38
Answering a second call during a conversation ................................................................................................38
To cancel your second call and recover the first...............................................................................................39
Placing a call on hold (hold)...............................................................................................................................39
Switching between calls (Broker call)................................................................................................................39
Transferring a call ..............................................................................................................................................39
Three-way conference with internal and/or external contacts (conference)...................................................40
Talk simultaneously to more than 2 contacts (Broadsoft) ................................................................................40
Hide your phone number (Broadsoft)...............................................................................................................40
6 Keep in touch........................................................................................................................................................41
Do not disturb....................................................................................................................................................41
Forwarding to a number or voicemail...............................................................................................................41
Cancelling all forwards ......................................................................................................................................42
Listen to your voicemail.....................................................................................................................................42

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7 Programming your telephone ..............................................................................................................................43
Adjusting the audio functions ...........................................................................................................................43
Adjust ringer volume while a call arrives ..........................................................................................................44
Configuring the welcome page..........................................................................................................................44
Selecting language.............................................................................................................................................44
Adjusting the contrast of the display (8028s CE, 8018 CE, 8008 CE).................................................................44
Adjusting the brightness of the deskphone ......................................................................................................44
Programmable keys (8028s CE, 8018 CE, Add-on module)...............................................................................45
Install a jack accessory (headset, hands-free, loudspeaker) .............................................................................46
Install a USB accessory (Headset, Handsfree, Loudspeaker).............................................................................46
Install a RJ9 headset (8008 CE)........................................................................................................................46
Manage connected devices.............................................................................................................................46
Installing a Bluetooth® device .........................................................................................................................47
Remove a Bluetooth® ® device........................................................................................................................48
Consult your paired Bluetooth® ® devices ......................................................................................................48
Consult your Bluetooth® parameters..............................................................................................................48
Configure your phone for teleworking............................................................................................................48
Contacting your administrator (Technical support) ........................................................................................53
8 Accessories ...........................................................................................................................................................54
List of accessories ..............................................................................................................................................54
8115/8125 Audioffice........................................................................................................................................55
USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) ...................................60
External ringing interface module (MWS 3GV28050AA) ..................................................................................62
Wall mounting kit ..............................................................................................................................................64
Connect a 3 pole jack headset...........................................................................................................................67
Alcatel-Lucent Enterprise Application Partner Program ...................................................................................68
9 Technical specifications........................................................................................................................................69
10 Ordering information..........................................................................................................................................72
11 Guarantee and clauses .......................................................................................................................................73
Safety Instructions...........................................................................................................................................73
Regulatory Statements....................................................................................................................................74