Alcatel-Lucent DeskPhone 8001 User manual

8AL90895USAAed01
Alcatel-Lucent proprietary and confidential.
Copyright © 2014. All rights reserved.
Alcatel-Lucent 8001 DeskPhone
User Manual

Alcatel-Lucent 8001 DeskPhone 8AL90895USAAed01
Alcatel-Lucent proprietary and confidential. Copyright © 2014. All rights reserved.
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INDEX
1. Getting Started..............................................................................................................................4
About.........................................................................................................................................4
Feature Highlights .....................................................................................................................4
2. Set up the Phone...........................................................................................................................4
3. Phone User Interface.....................................................................................................................6
3.1 Hardware Component Instructions.....................................................................................6
3.2 Phone Screen Display Features ...........................................................................................7
3.3 Basic Network Settings........................................................................................................9
3.4 SIP Account Settings............................................................................................................9
3.5 Basic Features....................................................................................................................11
3.5.1 Making a Call ..........................................................................................................11
3.5.2 Anonymous Call......................................................................................................11
3.5.3 Redial......................................................................................................................11
3.5.4 Call Log ...................................................................................................................12
3.5.5 Making Calls to Contacts ........................................................................................12
3.5.6 Multi-lines to Answer the Call ................................................................................12
3.5.7 Auto-Answer...........................................................................................................13
3.5.8 Ending a Call ...........................................................................................................13
3.5.9 Using Hold and Recover (Switch Calling Line) ........................................................14
3.5.10 Transferring Calls ..................................................................................................14
3.5.11 Using Mute ...........................................................................................................15
3.5.12 Do Not Disturb......................................................................................................15
3.5.13 3-way Conference.................................................................................................16
3.5.14 Voice Mail.............................................................................................................16
3.6 Advanced Settings .............................................................................................................17
3.6.1 Using the phone book ............................................................................................17
3.6.2 Using Call Logs........................................................................................................20
3.6.3 Peer-to-Peer ...........................................................................................................20
3.7 Keypad Setting...................................................................................................................20
3.7.1 Language Setting ....................................................................................................21
3.7.2 Message .................................................................................................................21
3.7.3 Time & Date ...........................................................................................................21
3.7.4 Ring Tone and Volume Setting................................................................................22
3.7.5 Searching Phone Book............................................................................................22
3.7.6 Features that cannot be set with the Keypad.........................................................23
4. WEB User Interface .....................................................................................................................23
Main Interface-Phone Status...................................................................................................23
4.1 Network.............................................................................................................................24

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4.1.1 LAN Port .................................................................................................................24
4.1.2 PC Port....................................................................................................................26
4.1.3 Advanced................................................................................................................27
5 SIP Account...................................................................................................................................28
5.1Basic ...................................................................................................................................28
5.2 Call.....................................................................................................................................29
5.3 Security..............................................................................................................................30
6 Phone Setting ...............................................................................................................................31
6.1 Basic ..................................................................................................................................31
6.1.1 Time Settings..........................................................................................................32
6.1.2 Call..........................................................................................................................33
6.1.3 VoIP Call Forward ...................................................................................................34
6.1.4 QoS .........................................................................................................................35
6.2 Advanced...........................................................................................................................35
6.2 .0 Audio .....................................................................................................................35
6.3 Line Keys....................................................................................................................37
6.4 Function Keys ............................................................................................................38
6.5 Soft Key......................................................................................................................39
6.6 Dial Plan.....................................................................................................................39
6.7 IP Strategy .................................................................................................................40
7 Phone Book ..................................................................................................................................40
7.1 Group ................................................................................................................................41
7.2 Contact ..............................................................................................................................41
7.3 LDAP ..................................................................................................................................42
7.4 Ban List ..............................................................................................................................43
8 Phone Maintenance .....................................................................................................................44
8.1 Basic ..................................................................................................................................44
8.1.1 HTTP Upgrade.........................................................................................................44
8.1.2 FTP Upgrade ...........................................................................................................45
8.1.3 TFTP Upgrade .........................................................................................................46
8.1.4 Default Setting........................................................................................................47
8.1.5 Reboot....................................................................................................................47
8.2 Advanced...........................................................................................................................47
8.2.1 Log..........................................................................................................................47
8.2.2 Auto Provision ........................................................................................................48
9 Password ......................................................................................................................................49
10 WEB Other Settings or Information - Appendix .........................................................................49
10.1 WEB User.........................................................................................................................49
10.2 Multi-Language ...............................................................................................................50
10.3 Note Tips .........................................................................................................................50

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1. Getting Started
About
Alcatel-Lucent 8001 Deskphone is a highly innovative VoIP SIP phone. It can perfectly satisfy all kinds of
businessmen's communications. Alcatel-Lucent 8001 Deskphone integrates a 132x64 pixels graphic LCD, a large
resolution display, elegant and intuitive user interface, which you can perfectly experience. Its rich features can
effectively improve business communications. Alcatel-Lucent 8001 Deskphone meets the demands of SMEs,
Home Office and large enterprises.
Feature Highlights
a) Multi-Language
The LCD display supports Multi-Language.
b) HD Voice
Special voice processing technology, high-fidelity voice quality, HD encoding, HD Handset,
ensure clear, realistic and smooth communication.
c) Advanced Calling Capabilities
Two lines with double color (GREEN & RED) LEDs, Synchronously control or manage 2
calls, Call queue, Switch between lines. Multi-parties conference, call transfer.
d) All kinds of Phone Book
It supports XML Personal Phone Book\LDAP\Enterprise Phone Book etc. This feature
satisfies customer's phone book requirements.
e) Support of HTTP\TFTP\FTP\Auto-Provision.
f) Support of POE and Power Adapter.
g) 2-angles adjustable bracket, wall-mountable
2. Set up the Phone
a) Packing List:
Check the packing list before installation, if you find anything missing, please contact your
system administrator.
1*Alcatel-Lucent 8001 Deskphone IP Phone
1*Handset

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1* Handset Cord
1* Ethernet Cable
1* Phone Bracket
1* Safety sheet
b) Phone Installation:
This section introduces how to install the phone with the components available in the pack:
Attach the Bracket
Connect the Handset and optional Headset
Connect the Network and Power
Attach the Bracket
Please firstly let the part 1 of the bracket join the phone by following steps "a" to "b" as shown
here-after, and then let the part 2 of the bracket join the lower holder or upper holder
depending on the desired phone angle: respectively high or low.
Connect the Handset and optional Headset
Connect the Network and Power
You have two options for power supply. Your system administrator will advise you which one to
use.
AC power adapter
POE(Power over Ethernet) IEEE802.3af

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Note: If POE is available, the phone doesn't need to connect to the AC power adapter. Make
sure the Ethernet cable and switch/hub is POE compliant.
3. Phone User Interface
3.1 Hardware Component Instructions
The main hardware components of the Alcatel-Lucent 8001 Deskphone IP Phone are the LCD
screen and the keypad.

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Hardware components of the Alcatel-Lucent 8001 Deskphone are described as follows:
ITEM
DESCRIPTION
1
LCD Screen
Displays information about calls, messages, soft keys, time, date and
other relevant data:
• Call information — caller ID, call duration
• Icons (e.g. )
• Missed calls or second incoming caller's information
•Time and date
2
Light Status
Red-Flashing: There is an incoming call or an on hold call.
Red-Steady: Hook-off or in conversation
3
Line Keys
Green-Steady: There is a conversation on-going on the line
Red-Flashing: There is a incoming call
Green-Flashing: The line is on hold
Dark: Accounts are idle
4
Soft Keys
These 4 programmable keys allow to open services or launch calls
(depending on what has been configured)
5
OK Key
Confirm the action
6
Navigation Keys
Scroll through the displayed information, and in the idle state:
UP: Open the "All CONTACT LOG"
DOWN: Open the "MISSED CALLS"
RIGHT: Open the "RECEIVED CALLS"
LEFT: Open the "DIALED CALLS"
7
C Key
Cancels actions or rejects an incoming call, and the other feature:
In the idle state: Open the "Phone Status".
Diagnosis: Press and hold 3 seconds to open "Hardware Diagnosis".
MUTE: "MUTE" feature is activated if you press this button during an
ongoing conversation.
8
Functions Keys
Conference\Redial\Transfer\Hold
9
Speaker Key
Toggles the hands-free speaker phone mode.
10
Keypad
Provides the digits, letters and special characters in context-sensitive
applications.
11
Headset Key
Toggles and indicates the headset mode.
12
Message Key
Indicates and accesses voice messages.
13
Volume Keys
Adjusts the volume of the handset, headset, speaker and ringer
3.2 Phone Screen Display Features
If the phone has successfully started up and is ready to use, the idle LCD display will show
information as below:

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ITEM
DESCRIPTION
1
TIME & DATE
TIME & DATE display in the middle of the screen.
2
Auto-Answer icon
Enable this feature; it will display "AA" at the top right corner.
3
Missed Call
Missed Call under the TIME in the middle of screen
4
Line Status
There are four states as below:
a. : the network is disconnected
b. : Account registration failed
c. : Account successfully registered
d. : Account successfully registered and DND feature is enabled.
The DND icon will also display at the top right corner.
5
Soft Key Area
These 4 programmable keys allow to open services or launch calls
(depending on what has been configured)
6
Screen Top Icon
The Screen Top Icon from left to right is:
: Handset active state
:Speaker active state
:Headset active state
:Call MUTE
:Missed Call
:Call Forward
:Text Message
:Keypad Lock
:Network is unavailable

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3.3 Basic Network Settings
The phone supports three modes of Network Settings, including PPPoE\Static IP\DHCP.
DHCP Setting
Feature
Operating Steps
DHCP
Press OK or MENU> System Settings> Advanced Settings> Password(By default
Empty)> Network> LAN Port
Press LAN Port to login in to the menu
Select "DHCP" mode
Press "Enter" key
Set the DNS\web port\telnet port
Press "Save" key
"Network is changed, press OK reboot " message appears
Static IP Setting
Feature
Operating Steps
Static IP
Press OK or MENU> System Settings> Advanced Settings> Password(By default
Empty)> Network> LAN Port
Press LAN Port to login in to the menu
Select "Static" mode
Press "Enter" key
Set the IP\Mask\GW\DNS\web port\telnet port
Press "Save" key
"Network is changed, press OK reboot " message appears
PPPoE Setting
Feature
Operating Steps
PPPoE
Press OK or MENU> System Settings> Advanced Settings> Password(by default
Empty)> Network> LAN Port
Press LAN Port to login in to the menu
Select "PPPoE" mode
Press "Enter" key
Set the User Name\Password\web port\telnet port
Press "Save" key
"Network is changed, press OK reboot " message appears
3.4 SIP Account Settings
8001 IP phone makes calls based on SIP accounts. It can support one account or Two-accounts.
Each account can be configured to a different SIP server.

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If you want to…
Then...
Create a SIP account
--1) Select “System setting” > “Advanced setting”；
--2) Enter the password required（By default: empty) ；
--3) Select “SIP” > “Account sip”；
--4) Select one of the accounts you want to set, you can configure the
following parameters
-Enable account*: Select Enable
-Number of lines: Default is 2
-Description: description of this account
-Display Name: The name displayed on the screen
-Authentication user: the Authenticated users are matched with
the SIP server.(By default with the same account)
-Account*: the account matches with the SIP server (extension
number)
-User password*: the user password matches with the SIP server
-SIP Server*: The primary SIP server, all calls through this server
-Out Bound Server: The outbound SIP server
-STUN Type: Enable/Disable STUN feature
-STUN: Input STUN URL
-Auto Answer: Enable/Disable this account auto answer feature
* Note: When you finish the setting, you can press Save to activate it,
and then you can see the status icon in the LCD idle. The
parameters with the * mark here above must be set.
Disable SIP account
--1) Select “System setting” > “Advanced setting”；
--2) Enter the password required（By default empty) ；
--3) Select “SIP” > “Account sip”；
--4) Select “Enable account” > “Disable”；
--5) Select “Save” to save settings

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3.5 Basic Features
3.5.1 Making a Call
Here are some easy ways to place a call on 8001 IP Phone:
If you want to...
Then…
Place a call using
the handset
Pick up the handset
--1) You can hear dial tone;
--2) Enter a number；
--3) Press #button (default setting)，
-or wait 5s (default value), then the 8001
deskphone sends the number
automatically.
Place a call using a
speakerphone
Press Speaker button
Place a call using a
headset
Put on your headset, by
pressing Headset button
so that the status light is
Red , and then do as
using speakerphone
3.5.2 Anonymous Call
You can use anonymous call feature to block the identity and phone number from showing up to
the called party when making a call. E.g, you want to call to consult some of the services, but you
don't want to be harassed.
Enable Anonymous Call
Press OK or MENU> Function Setting> Anonymous
--Press Enter or OK button ,
-You can select which Account you want to use, enable/disable
this feature and enable/disable rejecting anonymous calls
3.5.3 Redial
To redial the last placed call from your phone
Redial
--Press REDIAL button to dial the last number

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-or press Navigation button-Left > “Dialed number”, select a
number, and press
3.5.4 Call Log
Dial from a call log
--1) Press MENU or OK button >“Call history”, you can select "All
Calls", “Missed calls”, “Received calls” and “Dialed numbers”,
- or press Navigation button (in Standby interface) > select "All
Calls"(up) “Missed calls”(down), “Received calls”(left)and “Dialed
numbers” (right)
--2) Then press button.
NOTE: You can also press the "log" to login to this menu when in
the idle state.
3.5.5 Making Calls to Contacts
You can also dial a contact from the Personal Phone Book.
Placing Calls to
Contacts
--1) Press MENU or OK button >“Phone Book”, you can select
"Personal Phone Book", “Enterprise Phone Book”, “LDAP” and
“Black List”,
- or press Navigation button (in Standby interface) > select the
desired contact.
--2) Then press button.
NOTE: You can also press the "DIR" to login to this menu when in
the idle state.
3.5.6 Multi-lines to Answer the Call
Multi-lines to Answer
--1) Another Line button is Red and flashing, Light strip is Red

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the Call
and flashing;
--2) Press the flashing Line button to answer (at this time, the
original call will be put on hold.)
3.5.7 Auto-Answer
You can set the phone and let it auto-answer incoming calls.
Auto-Answer the
Coming Call
--1) Enable the Auto-Answer feature.
--2) In Auto-Answer mode you can select one of the following
options in the MENU>Function Setting> Auto Answer >Device
Speaker
Handset
Headset
Note that if you use the Handset mode, you need to pick up the
handset to get the call.
--3) Filter Groups
Auto-answer the incoming call from these special groups.
3.5.8 Ending a Call
To end a call, here are the options available in different contexts.
Hang up while using the
Handset
--Return the handset to its cradle,
-or press End
Hang up while using the
Speakerphone
--Press the Speaker button that is Red ,
-or press the Line button of the appropriate line,
-or press End
Hang up while using the
Headset
--Press the Headset button, （Do not keep the headset mode) ,
-or press End (keep the headset mode)

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Hang up one call, but
preserve another call on
the other line
--Press End,
-or refer to the above three methods
3.5.9 Using Hold and Recover (Switch Calling Line)
You can hold and resume calls. You can take a call in one line at anytime, and the other lines
would be put on hold. As a result, you can switch between different calling lines on your phone.
If you want to...
Then...
Put a call on hold
--Press the HOLD button,
-or press the soft key
Hold a line and switch to
another line
Press another Line button for the appropriate line
Resume a call on current
line
--Press the Line button,
Resume a call on different
line
Select the line you want to retrieve, then press the line button
NOTES
•Engaging the Hold feature typically generates music or a beeping tone.
• A held call is indicated by the Yellow-green and flashing Line button or a “Hold”on the
LCD.
3.5.10 Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the
call.
Talk to the transfer
recipient before
transferring a call
(consult transfer)
--1) Press TRANSFER button or press XFER;
--2) Enter number;
--3) press “#”（default) ,
-or press then transfer the call,
-or wait five seconds (default value) then transfer the call
Transfer to idle lines
--1) Press TRANSFER button or XFER；

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or other numbers
without talking to the
transfer recipient
(Blind transfer)
--2) Press ;
--3) Enter number;
--4) Press “#”（default)
-or press , then transfer the call;
-or wait five seconds(default)then transfer the call
Blind transfer to the
held line
--1) Press TRANSFER button or press XFER;
--2) Press the Line button of the held line
3.5.11 Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use
mute in conjunction with the handset, speakerphone, or a headset.
Toggle Mute on
Press C button, a MUTE icon will appear on the top left of the
screen
Toggle Mute off
Press C button again, the MUTE icon disappears
3.5.12 Do Not Disturb
You can use the Do Not Disturb (DND) feature to block incoming calls on your phone with a busy
tone（Can also be set to voice mail or other extension numbers, etc.).
Enable global DND
--1) Press DND;
--2) All enabled line on the phone would change to status and
the icon is .
Enable DND on a
single line
Press MENU or OK button > “Function setting” > “DND” > (select line)
“Enable”
Disable DND
--Global DND enabled, press to disable global DND;
--Line DND enabled, press twice ,
-or press MENU or OK button > “Function setting” > “DND” > (select
line) “Disable”

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3.5.13 3-way Conference
You can enable a three-party conference, during the conversation, the three phone parties can
communicate with every other party.
If you want to...
Then...
Invite the transfer
recipient into a
conference
--1) When the transfer recipient answers the call, press CONFERENCE
button or "CONF" on your phone;
--2) Then the held one, the transfer recipient and yourself will be into
a conference, and the LCD will display
status.
Invite the third party
into a conference in
an active call
--1) Press "CONFERENCE" button or "CONF" in an active call;
--2) Enter the third party number；
--3) After connection with the third party, press "CONFERENCE"
button or "CONF" again
Establish a conference
with held line
--1) when one phone line is on-hold and the other line is busy, press
"CONFERENCE" button,
-or Press "CONF" Soft key
--3)Press the held line's programmable button, the 3-way Conference
is enabled.
3.5.14 Voice Mail
When the phone gets a voice mail from server, it will light up the voice mail button .
Voice Mail
--1）Press the Voice Mail button (When Voice Mails are available, icon
is , when no message, icon is )
--2）Enter the User Password
--3）The phone will login in to the voice mail server. You may need to
follow the instructions to listen to your messages.

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3.6 Advanced Settings
3.6.1 Using the phone book
Enterprise Phone Book
Search a Contact
from Enterprise
Phone Book
--1) Press DIR in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“Enterprise
Phone Book”,
--2) Select “Enterprise Phone Book”, press "OK" button;
--3) Press "Find" and input the name who you want to search.
Call a Contact from
Enterprise Phone
Book
--1) Press "DIR" in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“Enterprise
Phone Book”,
--2) Select “Enterprise Phone Book”, press "OK" button;
--3) Press "Find" and input the name who you want to search.
--4) When you find the right contact, you can launch the call.
Personal Phone Book
Add a Contact
--1) Press Phone Book,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;
--2) Select “Add contact”, press "OK" button;
--3) Use the navigation keys to select content, press "OK" button to set
and modify:
-Name: set the name of contact,

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-Office Number: Set the contact Office Number
-Mobile Phone Number: Set the contact Mobile Phone Number
-Others Numbers: Set the contact Others Numbers
-SIP Account: Set the contact call SIP account
-Group: the contact will be placed into one of the user’s groups
--4) Press "Save" soft key to complete
Add group
--1) Press "DIR" soft key,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;
--2) Select the “add group” then press OK button;
--3) Use the navigation keys to select content, press OK button to set
and modify:
-Group name: name of the group
--4) Press "Save "soft key to complete
Modify group
--1) Press "DIR" soft key,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;
--2) Select the “Modify group” then press "OK" button ;
--3) Select the group you want to modify, press the "OK" button to set
and modify, press "Save" to save the change
Delete group
--1) Press "DIR" soft key,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;

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--2) Select the “Delete group” or OK button；
--3) Select the group you want to delete, press OK button
LDAP
Search a Contact
from LDAP
--1) Press "DIR" in the idle status,
-or press "MENU" or OK "button" > “Phone book”>“LDAP”,
--2) Select “LDAP”, press "OK" button;
--3) Press "Find" and enter the name or number you want to find in the
LDAP server.
Call a Contact from
LDAP
--1) Press "DIR" in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“LDAP”,
--2) Select “LDAP”, press "OK" button;
--3) Press "Find" and enter the name or number you want to find in the
LDAP server.
--4) When you find the right contact, you can then launch the call
Black List
Add a Contact to the
Black List
--1) Press "DIR" in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“Black List”,
--2) Select “Black List”, press "OK" button;
--3) Press "Add" and enter the name \ office number \ mobile number \
other number \ SIP account you want to add into the Black List.
View a Contact in
the Black List
--1) Press "DIR" in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“Black List”,
--2) Select “Black List”, press "OK" button;
--3) Press "OPT" to view a contact in the list.

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--4) If you want to move a contact or change it, you can follow the
“OPT” to do so.
3.6.2 Using Call Logs
Your phone maintains records of your missed, placed, and received calls.
View call logs
--1) Press "MENU" or "LOG" button > “All Call” > “Missed Calls”,
“Received Calls”, or “Dialed numbers”
--2) Use the navigation keys to view the call record information.
Delete/Save Call
Logs
--1) Login in to the Call Logs
--2) Use the navigation keys to view the call record or select DEL key.
--3) Use the navigation keys to view the call record or select Save key.
3.6.3 Peer-to-Peer
When all of the phone accounts (two accounts) are disabled on the 8001, or the 8001 has not
registered successfully to a server, the 8001 will be in ‘peer to peer’ state.
Peer-to-Peer
Disable all of accounts or not register.
Make Call with
Peer-to-Peer
--1）Press OK or MENU button> System Setting> Advanced Setting> SIP
Account；
--2）Disable all of accounts or un-register；
--3）Turn back the phone to idle state, you can call another party using
his IP address.
3.7 Keypad Setting
Alcatel-Lucent 8001 DeskPhone offers two ways to configure the keypad. One is setting through
the local MENU, and the other is setting through the website management. Here is the
description through the local MENU.
NOTES: When you want to enter a “.” e.g. for the IP address, please use the "*".