Alcatel-Lucent ALE M8 User manual

ALE M8 DeskPhone User Manual_Version 1.1 (July 2022)
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ALE M8 DeskPhone
User Manual

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All other trademarks are the property of their respective owners. The information presented is subject to change
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Introduction
Thank you for choosing an Alcatel-Lucent Enterprise phone.
This document describes the services offered by the ALE M8 DeskPhone connected to a SIP server.
ALE M8 DeskPhone
The phone described in this document is supported on different SIP servers, and some features described in this
document depend on the SIP server to which the phone is connected. If more information about system
compatibility or about the level of features for a given SIP server is needed, please contact your system
administrator.

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The main features of the phone are listed as follows:
Features
M8 DeskPhone
Multiple accounts
5-inch color screen
Adjustable screen brightness
Adjustable phone angle
HD handset
RJ9 headset
USB headset
Bluetooth hedset
2.4G & 5G Wi-Fi
Dual 1000 Mbps Ethernet ports (POE)
Add-on module EM20
Add-on module EM200
External power supply
Wall-mounted
Switching among multiple audio modes
Local 12-party conference
IP Call
Web management
OpenVPN
Easy Device Management (EDM) / Easy Deployment Server (EDS)
The labels and icons presented in this document are not contractually binding and may be modified without prior
warning.

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1 Getting started 8
1.2.1 Installing the foot 8
1.2.2 Connecting your desk phone 9
1.2.3 Installing a wired handset 9
2 Getting to know your desk phone 10
3 Using your desk phone 17
3.1.1 Events 17
3.1.2 Phone status 17
3.2.1 Configuring the programmable keys for an account 18
3.2.2 Defining the default SIP Account 18
3.3.1 Opening the dialer 19
3.3.2 Dialing the phone number 19
3.3.3 Calling by name 20
3.3.4 Calling from the call log 20
3.3.5 Calling using your personal directory 20
3.3.6 Calling using Speed Dial key 21
3.3.7 Making a peer to peer SIP call 21
3.6.1 Redial list 22
3.7.1 Contacts 22
3.7.2 Contacts management 23
3.7.3 Calling your contact 24
3.7.4 Creating a new contact 24
3.7.5 Creating a new group 25
3.7.6 Modifying a contact 25
3.7.7 Deleting a contact 25
3.7.8 Deleting all contacts 25
3.7.9 Deleting a group in the local directory 26
3.7.10Deleting all groups in the local directory 26
3.7.11Importing contacts from your mobile phone via Bluetooth® 26
3.8.1 Calling a contact 28

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3.8.2 Displaying missed calls only 28
3.8.3 Deleting the call log of a contact 29
3.8.4 Clearing the call log 29
3.9.1 Creating a Speed Dial key 29
3.9.2 Making a call using speed dial 29
3.16.1Locking your desk phone 32
3.16.2Unlocking your desk phone 32
3.16.3Activating or deactivating the automatic keypad lock 32
3.23.1Transferring a call to another contact on hold 35
3.23.2Transferring your call to another contact 35
3.23.3Blind transfer 35
3.24.1End conference 36
3.24.2Leaving your two contacts talking together after the conference 36
3.25.1End conference 37
3.33.1Set a paging key 40
3.33.2Set a paging group 40
3.33.3Receive multicast paging 41
3.33.4Manage a paging call 41
4 Doing more with your desk phone 42
4.1.1 Installation 42
4.1.2 Using your phone as an audio hub 45

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4.4.1 Configuring the wireless network 47
4.4.2 Managing wireless networks 48
4.5.1 Log on to Hot Desking 49
4.5.2 Log off from Hot Desking 50
5 Customizing your desk phone 51
5.1.1 Selecting the ringing 51
5.1.2 Adjusting the ringing volume 51
5.1.3 Configuring the ring mode 51
5.1.4 Configuring the beep mode 52
5.1.5 Configuring the seat mode 52
5.8.1 Creating a programmable key 54
5.8.2 Deleting a programmable key 54
5.8.3 Types of supported programmable keys 55
5.12.1Installing a Bluetooth® device 57
5.12.2List connected devices 58
5.12.3Removing a Bluetooth® accessory (headset, handset, etc.) 58
5.12.4Removing all Bluetooth® accessories 59
5.12.5Edit the name of your desk phone 59
6 Contacting your administrator (technical support) 60
6.3.1 Default password 60
6.3.2 Advanced Settings 61
6.3.3 Web Based Management (WBM) 61
7 Accessories 63
8 Technical specifications 64
9 Ordering information 65
10 Guarantee and clauses 66

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1 Getting started
1.1 Packaging list
Desk phone
Handset
Phone stand
Handset cord
Ethernet cable
Safety manual and
quick user guide
1.2 Installing your desk phone
1.2.1 Installing the foot
Clip the foot into its compartment behind the phone. Your desk phone provides a 2-degree foot. Depending on the
way you insert the foot into the phone, your desk phone will have a different angle: 55°or 40°. The angle noted
on the top of the foot (facing up) corresponds to the angle that the phone will have after having instert the foot.
A
B
To unclip the foot, pull it straight back until it separates from the phone.



40°/55°

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1.2.2 Connecting your desk phone
Firstly, connect the handset cord to the lower notch ④if it is not correctly connected (your phone is usually
provided with the handset cord connected).
If your desk phone is not correctly configured, you can connect it to the network ①(②is used to connect to your
PC). If your desk phone is not powered by PoE (Power over Ethernet), you have to connect the phone to the external
power supply which supports USB-C connector ③.
The power adapter is sold separately. For more information, contact your administrator.
1.2.3 Installing a wired handset
By default, your handset cord is correctly connected to the phone. If you have to replace it:
•Please refer to the previous section, then plug-in the wired handset to the appropriate connector.
•Make sure you position and fix the cord correctly in the compartment intended for that purpose.

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2 Getting to know your desk phone
2.1 Introduction of the M8 DeskPhone
The M8 DeskPhone is a newly added model in the Alcatel-Lucent Enterprise Myriad series of desk phones. With its
color display, 9 programmable line keys with LED and 1 page navigation key, the desk phone delivers excellent
user experience and optimum calling effect. The M8 DeskPhone is compatible with remote working VPN. In this
way, it is perfect for use at your office in your enterprise or at home (remote working).
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2.2 Main screen
The main screen, composed of 4 pages, displays all the information about programmable keys, such as the
registered SIP account and speed dial.
1