Alcatel PA-5V550mA-006 User manual

For more information on how to use the phone, please go to www.alcatelmobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

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Table of Contents
Safety and use ..................................................................... 6
Regulatory information ..................................................... 8
SAR and radio waves ......................................................... 9
Frequency bands and maximum radio-frequency
power................................................................................... 10
Licences............................................................................... 11
Battery................................................................................. 11
Charger................................................................................ 12
Waste disposal and recycling ........................................14
General information.........................................................15
Software update ............................................................... 16
Privacy................................................................................. 18
1 Your mobile................................................................19
1.1 Keys and connectors......................................19
1.2 Getting started ................................................23
1.3 Home screen....................................................26
2 Text input ...................................................................35
2.1 Using the onscreen keyboard ......................35
2.2 Text editing.......................................................37
Note:
This is a user manual for Alcatel 1 5033XR.
Help
The following resources will provide you with answers to more FAQs
along with additional software, and service information.
Consulting FAQ
Go to
https://www.alcatelmobile.com/support/
Updating your phone’s software
Update through the System Update menu on your device.
To download the software update tool onto your PC, go to
https://www.alcatelmobile.com/support/software-drivers/
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
Identity (IMEI) on the packaging materials. Alternatively, go to Settings >
System > About phone > Status on your phone.
Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centre
information through
https://www.alcatelmobile.com/contact-us/
Viewing legal information
On the phone, go to Settings > System > About phone > Legal information.
Using ONETOUCH Cloud
Open Support Centre, then touch More info. For an online User Centre
tutorial (may not be available in all areas), go to
https://www.alcatelmobile.com/support/faq/
Using other alcatel apps
Go to
https://www.alcatelmobile.com/support/app-services/

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3 Phone, Call logs and Contacts...............................38
3.1 Phone ................................................................38
3.2 Call logs.............................................................43
3.3 Contacts............................................................44
4 Messages....................................................................50
4.1 Write a new message ....................................50
4.2 Manage messages...........................................52
5 Multimedia applications ......................................... 53
5.1 Camera ..............................................................53
5.2 Gallery ...............................................................57
5.3 Music .................................................................62
6 Calendar, Clock, and Calculator............................63
6.1 Calendar............................................................63
6.2 Clock..................................................................65
6.3 Calculator..........................................................68
7 Others ......................................................................... 69
7.1 Sound Recorder...............................................69
8 Google applications ................................................. 69
8.1 Google Go ........................................................70
8.2 Gmail..................................................................70
8.3 Maps Go ...........................................................70
8.4 YouTube.............................................................71
8.5 Play Store..........................................................71
8.6 Duo ....................................................................71
8.7 Google Assistant Go ......................................72
8.8 Files....................................................................72
8.9 Chrome..............................................................72
9 Settings....................................................................... 73
9.1 Wi-Fi..................................................................73
9.2 Bluetooth..........................................................74
9.3 SIM card & mobile network .........................76
9.4 Connected devices.........................................79
9.5 Home screen & lock screen .........................82
9.6 Display...............................................................82
9.7 Sound & vibration...........................................83
9.8 Notifications.....................................................84
9.9 Button & gestures ..........................................85
9.10 Smart Manager................................................85
9.11 Security .............................................................85
9.12 Location ............................................................86
9.13 Privacy...............................................................86
9.14 Apps...................................................................87
9.15 Storage ..............................................................87
9.16 Accounts ...........................................................87
9.17 Digital Wellbeing & parental controls........88
9.18 Google...............................................................88
9.19 Accessibility......................................................88
9.20 System...............................................................88

5 6
Safety and use ...............................
Please read this chapter carefully before using your
phone. The manufacturer disclaims any liability for
damage, which may result as a consequence of improper
use or use contrary to the instructions contained herein.
Do not use your phone when the vehicle is not safely
parked. Using a hand-held phone while driving is illegal
in many countries.
Comply with restrictions on use specific to certain
places (hospitals, planes, gas stations, schools, etc.).
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care
facilities, except in designated areas.
Strictly obey all signs and instructions posted in a
fuel depot, petrol station, or chemical plant, or in any
potentially explosive atmosphere when operate your
phone.
Please consult your doctor and the device manufacturer
to determine if operation of your phone may interfere
with the operation of your medical device. When the
phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing
aid, or an insulin pump, etc.
10 Making the most of your phone ........................... 91
10.1 FOTA Upgrade.................................................91
11 Accessories ................................................................92
12 Limited warranty ......................................................93
13 Troubleshooting........................................................95
14 Specifications ......................................................... 106

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Do not let children use the phone and/or play with the
phone and accessories without supervision.
To reduce exposure to radio waves, it is recommended:
- To use the phone under good signal reception
conditions as indicated on its screen (four or five bars);
- To use a hands-free kit;
- To make reasonable use of the phone, particularly
for children and adolescents, for example by avoiding
night calls and limiting the frequency and duration of
calls;
- Keep the phone away from the belly of pregnant
women or the lower abdomen of adolescents.
Do not allow your phone to be exposed to adverse
weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air,
etc.). The manufacturer’s recommended operating
temperature range is 0°C (32°F) to 40°C (104°F). At
over 40°C (104°F) the legibility of the phone’s display
may be impaired, though this is temporary and not
serious.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your phone near
your ear while the loudspeaker is in use.
Use only batteries, battery chargers, and accessories
which are compatible with your phone model.
Regulatory information
Hereby, TCL Communication Ltd. declares that
the radio equipment of type Alcatel 5033XR
is in compliance with Directive 2014/53/
EU. The full text of the EU declaration of
conformity is available at the following
internet address: https://www.alcatelmobile.
com/eu_doc/.
Hereby, TCL Communication Ltd. declares
that the radio equipment of type Alcatel
5033XR is in compliance with the Radio
Equipment Regulations 2017. The full text of
the UK declaration of conformity is available
at the following internet address: https://
www.alcatelmobile.com/eu_doc/.

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SAR and radio waves
Proof of compliance with international standards
(ICNIRP) or with European Directive 2014/53/EU
(RED) is required of all phone models before they can
be put on the market. The protection of the health and
safety for the user and any other person is an essential
requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES
FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It
is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic
fields) recommended by international guidelines. The
guidelines were developed by an independent scientific
organisation (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The radio wave exposure guidelines use a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2 W/kg for
Head SAR and Body-worn SAR, and 4 W/kg for Limb
SAR.
Maximum SAR for this model and conditions under
which it was recorded
Head SAR UMTS 900MHz +
Wi-Fi 2.4GHz
0.82 W/kg
Body-worn SAR
(5 mm)
LTE Band 1 + Wi-Fi
2.4GHz
1.51 W/kg
For more information, you can go to www.alcatelmobile.
com.
Frequency bands and maximum
radio-frequency power
This radio equipment operates with the following
frequency bands and maximum radio-frequency power:
GSM 900MHz: 33.3 dBm
GSM 1800MHz: 30.3 dBm
UMTS B1/8 (2100/900MHz): 24 dBm
LTE FDD B1 (2100MHz): 24.5 dBm
LTE FDD B3/8/20 (1800/900/800MHz): 24 dBm
LTE FDD B7 (2600MHz): 22.7 dBm
Bluetooth 2.4GHz band: 7.81 dBm
Bluetooth LE 2.4GHz band: 0.02 dBm
802.11 b/g/n 2.4GHz band: 17.58 dBm

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This device may be operated without restrictions in any
EU member state.
Licences
microSD logo is a trademark.
Bluetooth SIG, Inc. licensed and certificated
Alcatel 5033XR Bluetooth Declaration ID
D038401
Wi-Fi Alliance certificated
Battery
In accordance with air regulations, the battery of your
product is not fully charged. Please charge it first.
- Do not attempt to open the battery (due to the risk of
toxic fumes and burns).
- For a device with a non-removable battery, do not
attempt to eject or replace the battery.
- Do not puncture, disassemble, or cause a short circuit
in a battery.
- For a unibody device, do not attempt to open or
puncture the back cover.
- Do not burn or dispose of a used battery or phone
in household rubbish or store it at temperatures
above 60°C (140°F), this can result in an explosion
or the leakage of flammable liquid or gas. Similarly,
subjecting the battery to extremely low air pressure
may result in an explosion or the leakage of flammable
liquid or gas. Only use the battery for the purpose for
which it was designed and recommended. Never use
damaged batteries.
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
Charger
Mains powered chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed foryour phone meet the standard
for safety of information technology equipment and
office equipment use. They are also compliant with the
ecodesign directive 2009/125/EC. Due to different
applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another
jurisdiction. They should be used for the purpose of
charging only.

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Alcatel 5033XR is compatible with the charger, which
complies with the following standards relating to the
Common Mobile Phone Charger:
- EN301 489-34 V2.1.1 (2019-04)
- EN 62684:2018
Model:
PA-5V550mA-006/
PA-5V550mA-012/
PA-5V550mA-015/
PA-5V550mA-017/
PA-5V550mA-029/
PA-5V550mA-028/
PA-5V550mA-005/
PA-5V550mA-011
Input Voltage:
100~240V
Input AC
Frequency:
50/60Hz
Output Voltage: 5.0V Output Current:
0.55A
Output
Power:
2.75W
Average active
efficiency: 69.0%
No-load power
consumption:
0.08W
Waste disposal and recycling
Phone, accessory and battery must be disposed of
in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be taken
to:
- Municipal waste disposal centres with specific
bins.
- Collection bins at points of sale.
Theywill then be recycled, preventing substances
being disposed of in the environment.
In European Union countries: These collection points
are accessible free of charge. All products with this sign
must be brought to these collection points.
In non-European Union jurisdictions: Items of equipment
with this symbol are not to be thrown into ordinary bins
if your jurisdiction or your region has suitable recycling
and collection facilities; instead they are to be taken to
collection points for them to be recycled.

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Software update
The connection costs associated with finding,
downloading and installing software updates for your
mobile phone’s operating system will vary depending
on the offer you have subscribed to from your
telecommunications operator.
This update procedure involves the handling of your
personaldata:uniqueproductidentifier(IMEI),IPaddress,
product reference (CU reference), product version
and network identifier of your telecommunications
operator (PLMN).
Updates will be downloaded automatically but their
installation will require your approval. Once accepted,
the update is installed automatically.
Refusing or forgetting to install an update can affect
your phone's performance and, in the event of a security
update, expose your phone to security vulnerabilities.
General information
• Internet address: www.alcatelmobile.com
• Service Hotline and Repair Center: Go to our
website www.alcatelmobile.com/contact-us/, or
open Support Center application on your mobile to
find your local hotline number and authorized repair
center for your country.
• Full User Manual: Please go to www.alcatelmobile.
com/support/product-support/ to download the full
user manual of your device.
On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
• Electronic labelling path: Touch Settings > Regulatory
& safety or press *#07#, to find more information
about labelling (1).
(1) Depending on country.

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Privacy statement of device
usage
If you connect your device to networks or other devices
(like for example Wi-Fi, Bluetooth, NFC, or any other
method), please note that some of your personal
data may be shared with them. It is under your own
responsibility to protect your own personal data, not to
share with it with any unauthorised devices or third party
devices connected to yours. For products with Wi-Fi
features, only connect to trusted Wi-Fi networks. Also
when using your product as a hotspot (where available),
ensure your network security. These precautions will
help prevent unauthorised access to your phone. Your
product can store personal information in various
locations including a SIM card, memory card, and built-
in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away
your product. Choose your apps and updates carefully,
and install from trusted sources only, for that some
third party apps can impact your product’s performance
and/or have access to private information including
account details, call data, location details, and network
resources. We are not responsible for such third party
provider’s privacy or security practices.
Any personal data you shared with TCL Communication
Ltd. will be handled in accordance with our Privacy
Notice. You can check our Privacy Notice by visiting our
website: https://www.alcatelmobile.com/privacy/.
Privacy
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorisation has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the operator)
disclaim any liability which may result from improper
use of the phone.