Alcatel 20-04C User manual

1
Quick Start Guide
For more information about how to use the phone, please
go to www.alcatelonetouch.com to download complete
user manual. Moreover, from the website you can also
consult FAQ, realize software upgrade, etc.
English - CJB284AALAAN
4C
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www.sar-tick.com
This product meets applicable
national SAR limits of 2.0 W/kg.
The specific maximum SAR values
can be found on page 28 of this
user guide.
When carrying the product or
using it while worn on your body,
either use an approved accessory
such as a holster or otherwise
maintain a distance of 1.0 cm from
the body to ensure compliance
with RF exposure requirements.
Note that the product may be
transmitting even if you are not
making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen
at high volume levels for long periods. Exercise
caution when holding your device near your ear
while the loudspeaker is in use.
1
Your mobile............................
1.1 Keys
Menu/ Direction key Back/ End call key
Select/ Call key Voicemail key
Torch
Headset connector


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4 5
Torch
key
Lock
key
Volume
up
Volume
down
Camera
From Idle screen:
•Press: Access Main menu
Call key
•Pick up/Send a call
•Press: Enter Call log (From Idle screen)
•Press: End a call
Return to the Home screen
Delete character (In Edit mode)
•Press and hold: Power on/off
From Idle screen
•Press: 0
•Press and hold: “+/p/w”
In Edit mode
•Press: Access symbols table
•Press and hold: 0
From Idle screen
•Press: *
In Edit mode:
•Press: Change input methods
•Press and hold: Access language list
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1.2 Status bar icons (1)
Battery charge level.
Vibrate alert
Call forwarding activated
Alarm or appointments programmed.
Level of network reception.
Radio is on.
Roaming.
SMS unread.
(1) The icons and illustrations in this guide are provided for
informational purposes only.
Headset mode
Flight mode.
Bluetooth status (Activated).
Bluetooth status (Connected to an audio
device).
GPRS connection status (Activated).
GPRS connecting.
2 Getting started...................
2.1 Set-up
Removing or installing the back cover
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Inserting or removing the SD card
Charging the battery
Connect battery charger to your phone and plug into the
socket.
Installing or removing the battery
Insert and click the battery into place, then close the
telephone cover.
Unclip the cover, then remove the battery.
Inserting or removing the SIM card
You must insert your SIM card to make phone calls.
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3.3 Calling your voicemail (1)
To access your voicemail, hold down the key.
3.4 Receiving a call
When you receive an incoming call, press the key to talk
and then hang up using the key.
4 Main Menu ..........................
Press from the Idle screen to enter the main menu.
The main menu can be used to select your favourites by
pressing in the left or right direction.
To access the submenu, press upwards or dowards from
menu screen.
(1) Contact your network operator to check service
availability.
To reduce power consumption and energy waste,
switch off Bluetooth when not in use; reduce the
backlight time, etc.
2.2 Power on your phone
Hold down the key until the telephone powers on.
2.3 Power off your phone
Hold down the key from the Home screen.
3 Calls .....................................
3.1 Making a call
Dial the desired number then press the key to place the
call or make an emergency call.
To hang up the call, press the key.
3.2 Call log
You can access your call memory by pressing from the
idle screen, and you will see Outgoing call(s), Missed call(s)
and Answered call(s).
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6 Messages .............................
From the main menu screen, right-click on to access
Messages.
While viewing and writing a message, press to check and
create SMS.
5 Contacts..............................
You can access this function by pressing from Idle
screen.
You can add a new contact to phone or SIM card by
pressing OK, and select New to enter the "Add contact"
screen.
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8 Alarm ..................................
Your mobile phone has a built-in alarm clock with a snooze
feature.
You can set up your time when you access above screen,
and press to enter Edit screen.
7 FM Radio.............................
From below screen, select OK to access the channel
screen, turn on/ off the radio by pressing .
You can use the application as a traditional radio with saved
channels. You can listen to it while running other applications.
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10
Tools .................................
When you enter this menu, select OK to choose your
preferences.
You can select the following features: Calculator,
Calendar, Music, Camera, Images, Videos, Voice
alarm, My Files, Bluetooth, and Sevices.
9 Weather..............................
Your phone is equipped with a weather function for
consulting up to 3-day forecast of favourite cities.
From above screen, select OK/Options/Forecast to view
specific information.
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12
Making the most of your
mobile...............................
Mobile Upgrade
Using Mobile Upgrade tool you can update your phone’s
software from your PC.
Download Mobile Upgrade from ALCATEL ONE TOUCH
website (www.alcatelonetouch.com) and install it on your
PC. Launch the tool and update your phone by following
the step by step instructions (refer to the User Guide
provided together with the tool).
Your phone’s software will now have the latest software.
All personal information will be permanently lost
following the update process.
Supported Operating Systems
Windows XP/Vista/Windows 7.
11
Settings.............................
To customise your telephone, you can enter Settings from
main menu screen.
Functions that can be customized are: General,Sound,
Display,Call settings, Assistance,Connectivity, etc.
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ALCATEL is a trademark of Alcatel-Lucent and is used
under license by
TCT Mobile Limited
All rights reserved © Copyright 2014
TCT Mobile Limited
TCT Mobile Limited reserves the right to alter material
or technical specification without prior notice.
Safety and use..............................
We recommend that you read this chapter carefully before
using your mobile phone. The manufacturer disclaims any
liability for damage, which may result as a consequence of
improper use or use contrary to the instructions contained
herein.
•TRAFFIC SAFETY:
Given that studies show that using a mobile phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their mobile phone when
the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their
accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or
restricted in certain areas.
When driving, do not use your mobile phone and headphone
to listen to music or to the radio. Using a headphone can be
dangerous and forbidden in some areas.
When switched on, your mobile phone emits electromagnetic
waves that can interfere with the vehicle’s electronic
systems such as ABS anti-lock brakes or airbags. To ensure
that there is no problem:
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Switch the mobile phone off when you are near gas or
flammable liquids. Strictly obey all signs and instructions
posted in a fuel depot, gas station, or chemical plant, or in
any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at
least 15 cm from any medical device such as a pacemaker,
a hearing aid or insulin pump. In particular when using the
mobile phone you should hold it against the ear on the
opposite side to the device, if any.
Read and follow the directions from the manufacturer of
your implantable medical device. If you have any questions
about using your mobile device with your implantable
medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding
your mobile phone to your ear. Also move the handset
away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
It is recommended to have proper supervision while small
children use your mobile phone.
When replacing the cover please note that your mobile
phone may contain substances that could create an allergic
reaction.
Always handle your mobile phone with care and keep it in
a clean and dust-free place.
- do not place your mobile phone on top of the dashboard
or within an airbag deployment area,
- check with your car dealer or the car manufacturer to
make sure that the car’s electronic devices are shielded
from mobile phone RF energy.
•CONDITIONS OF USE:
You are advised to switch off the mobile phone from time
to time to optimize its performance.
Remember to abide by local authority rules of mobile
phone use on aircrafts.
Operational Warnings: Obey all posted signs when using
mobile devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn
off your mobile device in any location where posted
notices instruct you to do so. In an aircraft, turn off your
mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care
facilities, except in designated areas. As with many other
types of equipment now in regular use, mobile phones can
interfere with other electrical or electronic devices, or
equipment using radio frequency.
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24 25
Remember to make back-up copies or keep a written
record of all important information stored in your mobile
phone. Some people may suffer epileptic seizures or
blackouts when exposed to flashing lights, or when playing
video games. These seizures or blackouts may occur even
if a person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your
doctor before playing video games on your mobile phone
or enabling a flashing-lights feature on your mobile phone.
Parents should monitor their children’s use of video games
or other features that incorporate flashing lights on the
mobile phones. All persons should discontinue use and
consult a doctor if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following
safety precautions:
- Take a minimum of a 15-minute break every hour of game
playing.
- If your hands, wrists, or arms become tired or sore while
playing, stop and rest for several hours before playing
again.
Do not allow your mobile phone to be exposed to
adverse weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air, etc.). The
manufacturer’s recommended operating temperature range
is -10°C (14°F) to +55°C (131°F) (the max value depends
on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s
display may be impaired, though this is temporary and not
serious.
Do not open or attempt to repair your mobile phone
yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is
damaged, cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which
are recommended by TCT Mobile Limited and its affiliates
and are compatible with your mobile phone model.TCT
Mobile Limited and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products.
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26 27
It is the user’s sole responsibility to ensure that prior
authorization be obtained, if necessary, in order to record
private or confidential conversations or take a photograph
of another person; the manufacturer, the seller or vendor
of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the
mobile phone.
•BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone,
please make sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of
toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a
battery,
- Do not burn or dispose of a used battery in the garbage
or store it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally
applicable environmental regulations. Only use the battery
for the purpose for which it was designed. Never use
damaged batteries or those not recommended by TCT
Mobile Limited and/or its affiliates.
- If you continue to have sore hands, wrists, or arms during
or after playing, stop the game and see a doctor.
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. Follow the instructions to
avoid problems such as tendinitis, carpal tunnel syndrome,
or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen
at high volume levels for long periods. Exercise
caution when holding your device near your ear
while the loudspeaker is in use.
•PRIVACY:
Please note that you must respect the laws and regulations
in force in your jurisdiction or other jurisdiction(s) where
you will use your mobile phone regarding taking
photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be
strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal
attributes, and reproduce or distribute them, as this may
be considered to be an invasion of privacy.
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28 29
•CHARGERS
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet
with the standard for safety of information technology
equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased
in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 550 mA
Battery: Lithium 1000 mAh
•RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy. These
limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population.
The guidelines are based on standards that were
developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies.
This symbol on your mobile phone, the battery
and the accessories means that these products
must be taken to collection points at the end of
their life:
- Municipal waste disposal centers with specific
bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being
disposed of in the environment, so that their components
can be reused.
In European Union countries:
These collection points are accessible free of charge. All
products with this sign must be brought to these collection
points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into
ordinary bins if your jurisdiction or your region has suitable
recycling and collection facilities; instead they are to be
taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s
Recycling Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS
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30 31
The highest SAR value for this model mobile phone when
tested is 0.75 W/Kg for use at the ear and 1.3 W/Kg for
use close to the body.
While there may be differences between the SAR levels of
various cellphones and at various positions, they all meet
the government requirement for RF exposure. For body-
worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic
accessory which positions the mobile phone at least 10
mm away from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web
site: http://www.phonefacts.net
The World Health Organization (WHO) considers that
present scientific information does not indicate the need
for any special precautions for use of mobile phones. If
individuals are concerned, they might choose to limit their
own or their children’s RF exposure by limiting the length
of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields
and public health are available on the following website:
http://www.who.int/peh-emf.
These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of
age and health.
The exposure standard for mobile phones employs a unit
of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by public authorities such as
the Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the
mobile phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest certified
power level, the actual SAR level of the mobile phone
while operating can be well below the maximum value.
This is because the mobile phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer you
are to a wireless base station antenna, the lower the
power output of the mobile phone. Before a mobile
phone model is available for sale to the public, compliance
with national regulations and standards must be shown.
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32 33
For the receiver devices associated with the operation of
a licensed radio service (e.g. FM broadcast), they bear the
following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device does
not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Your mobile phone is equipped with a built-in antenna.
For optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with headset or usb data cable. If you
are using another accessory ensure that whatever product
is used is free of any metal and that it positions the mobile
phone at least 10 mm away from the body.
FCC ID: RAD529
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference to radio or
television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician
for help.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
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34 35
General information ...................
•Website: www.alcatelonetouch.com
•Hot Line Number: In the United States, call 877-702-
3444 for technical support.
•Address: Room 1910-12A, Tower 3, China HK City, 33
Canton Road, Tsimshatsui, Kowloon, Hong Kong
•Electronic labeling path: Touch Settings\Regulatory &
Safety or press * # 0 6 #, you can find more information
about labeling.(1)
On our Internet site, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
e-mail to ask any questions you may have.
An electronic version of this user guide is available in
English and other languages according to availability on our
server: www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM
networks with 850/900/1800/1900 MHz bands.
(1) It depends on countries.
•LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any use
of such marks by TCT Mobile Limited and its
affiliates is under license. Other trademarks
and trade names are those of their respective
owners.
ALCATEL ONETOUCH 2004C
BLUETOOTH DECLArATiON iD
D022118
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist
hearing device users in finding mobile phones that may be
compatible with their hearing devices.
This device is HAC M3/T4 compatible. Reference ANSI
C63.19-2011
For more information please visit our website http://www.
alcatelonetouch.com.
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36 37
TCT Mobile (US), Inc.
Warranty .....................................
TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this product or
part thereof during normal consumer usage and condition
be proven to be defective in material or workmanship that
results in product failure within the first twelve (12) months
from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold
as in box items are also warranted against defects and
workmanship that results in product failure within the
first six (6) months period from the date of purchase as
shown on your original sales receipt. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
The limited warranty for your wireless device will be voided
if any of the following conditions occur:
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone
serial number) shown on the packaging label and in the
product’s memory. We recommend that you note the
number the first time you use your mobile phone by entering
*#06# and keep it in a safe place. It may be requested by the
police or your operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending
on the software release of your mobile phone or specific
operator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences,
which responsibility shall be borne by the operator
exclusively.
(1) Contact your network operator for service availability.
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38 39
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or the
mandatory warranty provided by your jurisdiction. In no
event shall TCT Mobile (US), Inc. or any of its affiliates be
liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss,
to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations
or exclusions may not apply to you.
How to obtain Support: Contact the customer care
center by calling (877-702-3444) or going to (http://www.
alcatelonetouch.com/usa/). We have placed many self-help
tools that may help you to isolate the problem and eliminate
the need to send your wireless device in for service. In the
case that your wireless device is no longer covered by this
limited warranty due to time or condition, you may utilize
our out of warranty repair options.
How to obtain Hardware Service within the terms of this
warranty: Create a user profile (alcatel.finetw.com) and
then create an RMA for the defective device. Ship the
device with a copy of the original proof of purchase (e.g.
•Non-compliancewiththeinstructionsfor use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used;
•Connection to any equipment not supplied or not
recommended by TCT Mobile (US), Inc.;
•Modification or repair performed by individuals not
authorized by TCT Mobile (US), Inc. or its affiliates;
•Changes to the device operating system by the user or
third party applications;
•Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage,
corrosion, oxidation;
•Removal or altering of the wireless device’s event labels
or serial numbers (IMEI);
•Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures or extreme
environmental conditions, sand, excess dust and any
condition outside the operating guidelines;
•Defects in appearance, cosmetic, decorative or structural
items such as framing and non-operative parts;
•Damage as result of physical abuse regardless of cause.
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