Alcatel 5059Z User manual

English - CJB2CV0TBAAA
Quick Start Guide
Alcatel would like to thank you for your purchase. We hope you will
enjoy your high-quality mobile communication experience.
For more information about your phone or to download the complete
user manual version, please visit https://us.alcatelmobile.com
BC

Table of Contents
1 Your Device...................................................................1
1.1 Keys and Connectors .............................................................. 1
1.2 SIM Card..................................................................................... 4
1.3 Battery......................................................................................... 5
1.4 Home Screen............................................................................. 6
1.5 Applications................................................................................ 8
2 Calls ...............................................................................9
2.1 Placing a Call.............................................................................. 9
2.2 International Call ....................................................................11
2.3 Wi-Fi Calling ............................................................................11
3 Contacts ......................................................................12
3.1 Create a New Contact .........................................................12
3.2 Make a Call from Contact List............................................12
4 Email ............................................................................12
4.1 Set up Email Accounts...........................................................12
5 Messaging ....................................................................13
5.1 Create and Send a Message.................................................13
5.2 Send a Multimedia Message..................................................14
6 Getting Connected.....................................................14
6.1 Web Browser..........................................................................14
6.2 Accessing Files.........................................................................15
6.3 Data Sharing.............................................................................15
6.4 Bluetooth
®...............................................................................16
7 Volume & Rringtone ..................................................16
8 Software Updates.......................................................16
9 Security........................................................................17
9.1 Screen Lock .............................................................................17

www.sar-tick.com
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum SAR
values can be found on page 24 of this
user guide. When carrying the product or
using it while worn on your body, either
use an approved accessory such as a holster
or otherwise maintain a distance of 10 mm
from the body to ensure compliance with RF
exposure requirements. Note that the product
may be transmitting even if you are not making
a phone call.
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
9.2 Face Recognition.....................................................................17
Safety and Use.....................................................................18
General Information...........................................................27
MetroPCS Information.......................................................28
12 Month Limited Warranty..............................................33
Recycling Information ........................................................33
Troubleshooting..................................................................33

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1 Your Device
1.1 Keys and Connectors
Microphone
Headset Connector
LED Indicator
Front Camera
Proximity &
Light Sensor
USB Type-A
Microphone Speaker

2
Volume Keys
Rear Camera
Power Key
Flash
Recent Apps button
• Touch to open a card view of applications you've worked
with recently.
Home button
• From any application or screen, touch to return to the
Home screen.
• Long press to turn on Google Now.You can get help such
as getting directions and restaurant information based on
the content detected on the screen.
Back button
• Touch to go back to the previous screen, or close a dialog
box, options menu, the Notification panel, etc.

3
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to select from
Power off/Restart.
• Press and hold the Power key and Volume down key to
make a screenshot.
• Press and hold the Power key for at least 10 seconds to
force reboot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press Volume key to take a
photo or press and hold to make burst shot.

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1.2 SIM Card
The SIM (Subscriber Identity Module) card identifies your device to
the wireless network. You can't make or receive phone calls without a
properly installed SIM card unless it's an emergency call (911).
You don't need to power off your device before inserting or removing
the SIM card.
Note: Your phone only supports NANO SIM cards. Do not attempt
to insert other SIM types like mini and micro cards to avoid damage
to your device.
1.2.1 Insert/Remove the NanoSIM and MicroSD
Cards
1. Use a SIM pin to open the slot.
2. Insert/Remove the SIM card and MicroSD card.
SIM
SD
Note: MicroSD Cards are sold separately.

5
1.3 Battery
To optimize battery performance, be sure to fully charge your device
before using it for the first time.
1.3.1 Charging the Device
1. Insert the small end of the charging cable into the charge port
as shown.
2. Connect charger to power outlet
Note: Please use the cable that came with your device. Using other
cables may damage the charging port or reduce battery performance.
1.3.2 Optimize Battery Life
To optimize battery life, adjust your screen brightness and display
timeout.
1. Adjusting brightness level: Lowering your screen brightness
level can optimize your battery level. To adjust the brightness
level, from the Home screen, touch >Settings > Display >
Brightness level. To lower the brightness level, move the
wheel to the left.
2. Power Saving Mode: Power Saving mode minimizes battery
usage to extend battery life. To turn on your Power Saving
mode, from the Home screen, touch >Settings > Battery.
Then turn on the Intelligent power saving standby and the
Battery saver.

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1.4 Home Screen
You can bring all the items (applications, shortcuts, folders and widgets)
you love or use most frequently to your Home screen for quick access.
Touch the Home key to get instant access to the Home screen.
Search bar
• Touch to enter text search
screen.
• Touch to enter voice search
screen.

Favorite applications tray
• Touch to enter the applications.
• Touch and hold to move or change
applications.
Status bar
• Touch and drag down to open
the notications panel.
Back
• Touch to go back to last screen.
Home key Recent apps
• Touch to view recent apps.
Home screen is provided in an extended format to allow more space for
adding applications, shortcuts etc. Slide all Home screens horizontally left
and right to get a complete view of the Home screens. The white circles
at the lower part of the screen indicate which screen you are viewing.

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1.4.1 Status Bar
The Status bar appears at the top of your Home screen. You will find
icons indicating your device’s status and new notification alerts appear
in the Status bar.
Icon Status
Bluetooth®active
Wi-Fi®active
Network (full signal)
Network (roaming)
4G LTE data service
3G data service
Airplane mode
Alarm set
Battery (charging)
Battery (fully charged)
New message

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1.5 Applications
1.5.1 App List
Press the Application icon from the idle screen to access the
App list.
1.5.2 Add/Remove Application
1. Add: You can touch and hold a folder, an application, or a widget
to activate the Move mode and drag the item to any Home
screen you prefer.
2. Reposition: Touch and hold the item to be repositioned to
activate the Move mode, drag the item to the desired position
and then release.
You can move items both on the Home screen and the Favorite
tray. Hold the icon on the left or right edge of the screen to drag
the item to another Home screen.
3. Remove: Touch and hold the item to be removed to activate the
Move mode, drag the item up to the top of the icon, and release
after the item turns red.

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4. Create folders: To improve the organization of items (shortcuts
or applications) on the Home screen, you can create a folder by
stacking one app on top of another. To rename a folder, open it
and touch the folder’s title bar to input the new name.
5. Wallpaper customization:
You can change your wallpaper in two different ways:
i Touch and hold an empty area on the Home screen and then
select WALLPAPERS from bottom options. Slide left and right
to view and select one Wallpaper image options, select Set
wallpaper on top left bar and then select Home screen to set
image as Home screen.You can set different wallpapers for Lock
screen and Home screen.
ii Change your wallpaper by going to Settings >Display >
Wallpaper.
2 Calls
2.1 Placing a Call
You can easily place a call using Call from the Home screen.

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Enter the desired number from the keyboard directly and touch to
place the call or select a contact from or by sliding or touching
tabs, then to make the call.
The number you entered can be saved to Contacts by touching Create
new contact or Add to a contact. If you make a mistake, you can
delete the incorrect digits by touching .
To hang up a call, touch .
When you receive a call:
• Slide up the icon or touch ANSWER to answer.
• Slide down the icon or touch DECLINE to reject;
• Touch the icon to reject the call by sending a preset message.
To mute the ringtone volume of an incoming call, press the Volume
Up/Down Key.
Note: For your convenience, your phone features a unique Reversible
UI functionality that can accept calls even in the upside down position.

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2.2 International Call
To dial an international call, long press to enter “+”, then enter
the international country prefix followed by the full phone number
and touch .
2.3 Wi-Fi Calling
Wi-Fi Calling can improve your coverage by allowing you to make phone
calls over a Wi-Fi network (when a Wi-Fi network is available).
To use Wi-Fi Calling, please use the SIM card shipped with your device.
A different SIM card may not work with the Wi-Fi Calling feature.
Important!
You must also have a 9-1-1 emergency address registered with your
account. Log into your account at (https://www.metropcs.com/account/
sign-in.html). Go to your profile, click Line Settings and select to edit
your E911 Address. Check periodically to ensure your address is always
up to date.
• Corporate accounts may require administrator assistance for 9-1-1
Address registration.
To enable/disable Wi-Fi Calling
1. From the home screen, touch >>Settings >Calls >
Wi-Fi calling.
2. Touch Enable Wi-Fi Calling to activate/ deactivate the feature.
To change the connection preference for Wi-Fi Calling
1. Touch >>Settings >Calls.
2. Touch Wi-Fi Calling > Preference.
3. Touch the desired Wi-Fi Calling preference.

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3 Contacts
3.1 Create a New Contact
1. From the Home screen, touch Application icon , and select
Contacts icon .
2. Touch to create a new contact.
3. Enter contact’s name and other contact information.
4. When finished, touch SAVE to Save.
3.2 Make a Call from Contact List
1. From the Home screen, touch >Contacts icon.
2. Touch a contact to view details, then touch to call.
4 Email
4.1 Set up Email Accounts
1. From the Home screen, touch >Email icon. An
email wizard will guide you through the steps to set up an
email account.
2. Enter the email address and password of the account you
want to set up.
3. If the account you entered is not provided by your service
provider in the device, you can touch MANUAL SETUP
after entering the email address, select an account type
and enter password of your email, then correctly ll in
server and port in both Incoming server settings and
Outgoing server settings interfaces. Finally touch FINISH
to complete setup.

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5 Messaging
Use the messaging feature to send and receive text (SMS) and multimedia
(MMS) messages.
5.1 Create and Send a Message
1. From the Home screen, touch >Messaging icon
to enter.
2. Touch to write text messages.
3. Enter the phone number of the recipient in the bar at the top of
the page or touch to add recipients.
4. Press the Type message bar to enter the text of the message.
5. Press the icon to send text messages.
An SMS message of more than 160 characters will be charged as several
SMS. A counter will be on the right of the text box to remind you how
many characters are allowed to be entered in one message.
Note: Specific letters (accented) will also increase the size of the SMS,
this may cause multiple SMS to be sent to your recipient.

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5.2 Send a Multimedia Message
MMS enables you to send video clips, images, animations, slides and
sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image,
video, audio, etc.) are attached or subject or email addresses are added.
To send a multimedia message, enter the recipient’s phone number
in the To bar and touch the Type message bar to enter the text of
the message. Touch the icon to attach a picture, video, audio
and so on.
When finished, touch to send the multimedia message.
Note: Data must be turned on to successfully send MMS messages.
6 Getting Connected
6.1 Web Browser
From the Home screen, touch >Chrome . A web browser
with which you can surf the Internet.
Your bookmarks, browsing history, and settings across all devices with
the browser installed can be synchronised with your Google account.

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6.2 Accessing Files
To access media files and photos saved on your device or to transfer
files from your device’s SD card (sold separately) to your computer,
follow these steps:
To connect device to PC
1. Use the USB cable that came with your device to connect the
device to a USB port on your computer. You will receive a
notification that the USB is connected.
2. If you use MTP or PTP, your phone will be automatically
connected.
Note: Before using MTP, make sure that the driver (Windows Media
Player 11 or higher version) has been installed.
To locate data you have transferred or downloaded in your
microSD card/internal storage:
• Touch to open the applications list.
• Touch File Manager .
All data you have downloaded is stored in the Files.Here you can view
media files (videos, photos, music and others), rename files, install
applications into your device, etc.
6.3 Data Sharing
You can share your device’s mobile data connection with a single
computer via USB cable (USB tethering) or with up to eight devices at
once by turning your device into a portable Wi-Fi hotspot.
To turn on USB tethering or Wi-Fi Hotspot:
1. Touch Settings >Network & internet >Tethering &
mobile hotspot.
2. Touch the switch of USB tethering to activate this function.
3. Touch Wi-Fi Hotspot then touch the switch to activate this
function.
Note: These functions may incur additional network charges from your
network operator. Extra fees may also be charged in roaming areas.

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6.4 Bluetooth ®
Your device comes with Bluetooth connectivity, a wireless technology
that enables a data connection between your device and a Bluetooth
headset or other Bluetooth device (sold separately).
6.4.1 Connect to Bluetooth
1. From the Home screen, touch >Settings >Connected
devices.
2. Touch the switch of Bluetooth to activate this function.
3. The device will automatically search for device.
4. Select the desired Bluetooth device to pair with your device.
7 Volume & Rringtone
Adjust In-call Volume
While on a call, press the Volume Up/Down Key to adjust volume.
Adjust Ringtone and Volume
1. From the Home screen, touch > Settings > Sound.
2. Position the slider to adjust volume for Media, Alarm, Ring,or
Notification separately.
3. Touch Advanced to get more settings.
8 Software Updates
To access Software Updates, follow the these steps:
1. Connect your device to a Wi-Fi network and make sure it has a
strong data connection.
2. Ensure your battery is fully charged before starting the software
update. Your device’s current battery level can be found on your
device under Settings > Battery.
3. From the Home screen, touch >Settings > System >
About phone > System updates.

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4. Touch Check for update and the device will search for the
latest software.
5. If software update is available, click on Download update. Once
the software is downloaded, touch Install update > Install.
6. Now your device has the latest version of the software.
9 Security
To help prevent others from using your device without your permission,
activate the following security options:
From the Home screen, touch >Settings > Security & location >
Device security.
9.1 Screen Lock
•None: Touch to disable screen unlock security.
•Swipe: Touch to enable slide unlock mode.
•Pattern: Touch to draw a pattern to unlock screen.
•PIN: Touch to setup a numeric PIN to unlock screen.
•Password: Touch to setup a password to unlock screen.
9.2 Face Recognition
You can use Face recognition to unlock your device.
From the Home screen, touch >Settings > Face recognition and
following the instruction to set up face recognition.