ALcom Concept Combo 2300 User manual

Before operating this set,
please read these instructions carefully.
Concept Combo 2300
CORDED AND
DIGITAL CORDLESS
TELEPHONE
Note:This guide is for the corded part only. For instructions on how to use
the cordless part see the "Combo 2300 Cordless Handset" user guide.
Singapore ALCOM Ver1, Jul 09
USER GUIDE

Importantnote —emergencycalls
TheCC2300 cordless handset isnot designed for
making emergencycallswhenthe mains power fails.
But,ifthere’s a powerfailure, you can use the base
unit telephone tomake an Emergency Call, by lifting
up thecorded handsetinstead of using the
speakerphone.
*** Before operating thisset, pleasereadthese
instructions carefully.
Unpacking yourCC2300 system
In the box,you willfind:
Ƶthe base unit telephone
Ƶa telephone linecablefor the baseunit
Ƶa mains power adapterfor the baseunit
Ƶthe cordless handset(uptofive, depending on
which CC2300 system you’ve bought)
Ƶtwo 1.2V 0mA rechargeable batteries and a
battery compartment cover for each handset
Ƶup to five charger pods, each with a mains power
supply for multi handset systems
Ƶtwo user guides, one for the corded phone and one
for the cordless handset.
Keep the packaging materials in a safe place in case
you later need to transport the unit.
Keep your sales receipt, which is your proof of
Note: After lifting the handset you will need to wait
for several seconds to get dial tone, before keying in
the telephone number to make the call.
Also you cannot dial numbers from memories when
the mains power is off.
60
purchase.

LCD Display
Menu/Ok
Press to access menu
Pressas “OK”keyto
confirm your operation
Press to mute/
un-mute microphone
Phonebook/Back /C
Press to access phonebook
records
Press to exit present menu
SOS Call
Press and hold for 2 seconds
to activate the SOS call
Speakerphone
Press to call or answer a call
by using the speakerphone.
Microphone
Forspeakerphone
Where to find it
Important:
When the instruction simply say ‘press’ a button, this means you should press it briefly then
release it.
When the instruction say ‘press and hold’ a button, this means you should keep it pressed
until the display changes or you hear a tone.
Pres
messages, memos,
stored numbers or
Call
Delete(DEL)
s to delete
er Display records.
Intercom
Press to make an intercom
Up-Down(CDS)
Press to access the
Caller display records
and scroll through them
Press to change earpiece
speakerphone volume
Press to scroll through the
lists and menu options
/P
Press to redial the
last number
Press while dialing a
number to insert a pause
during acall
MUTE
M1,M2, M3
Press to call numbers
stored on One Touch
memory
One-touch Memory
call or to transfer a call
1
R-RECALL (also called FLASH)
call waiting line (second call) or when
connected to PABX.
You may need this function to answer a

What's on the display?
The display of your telephone contains one line with the Time/Date
and Icons, one line of numbers and one line of text.
What do the symbols mean?
Number field: showsthe telephone
numbers
Character field: showsthe Menu,
name and status of a call
Talk x This will display when the user picks up the
handset
Ring Off x This will display when the ringer is set to
OFF
Phonebook x This will display when you are in the
phonebook menu
Voicemail x
Repeat CID x This will display when the same caller has
called more than once
New CID x This will display when there is a new CID
entry or if one is being viewed
Sequence x Indicates the sequence number of the CID
record
Hands free/speakerphone x This will display when the speakerphone is
in use
A.M. x This will display if it is A.M., in the 12 hour
clock mode
P.M. x This is display if it is P.M., in the 12 hour
clock mode
This will display when you have a new Voice
Mail message. (This function need the
network support and not available in
Singapore)
2

Contents
Page
Where to find it 1
What’s on the display? 2
x What the symbols mean? 2
Read First before Use 5
x Choosing a site for base unit and
charger pod 5
x Mains power connection 5
x If you have a broadband line 5
Installation and Set-up
x Choose a suitable site for the base unit
6
x Connect the mains power lead and the
telephone line cord into the base unit 6
x Plug the main adaptor into your wall
socket 6
x Connect the base unit to the telephone
line 6
Desk/Wall mount installation 7
Desk Mount 7
Wall Mount 7
Basic settings
x To set Date and Time 9
Making and answering calls 10
x
x To make a call from redial list
x
list
x To answer a call
x To Mute or un-mute the microphone 11
x To change the earpiece or speakerphone
volume during a call 11
x Emergency call without mains power 11
Memory/ Phonebook management 12
x To create a contact in your phonebook
Page
x To delete a contact in the phonebook 13
x To delete all contacts in your phonebook
14
x To edit a contact in your phonebook 14
x To store a last number redial in your
phonebook
x Making calls from the phonebook
x Reviewing phonebook memory status
x Direct Memory Call
x To Store the telephone number
x To Speed-Dial the telephone number
x New CID log 17
x
To review the CID list
x To delete a Caller ID record 18
17
x
To delete all Caller ID records 18
x To Store a Caller ID contact in
phonebook 18
Ringer volume, and melody 19
x To change ringer volume 19
Using multi-handset 21
x To make intercom calls 21
x To Transfer intercom call 21
x To set up a three-way conference 22
SOS call function 25
x How SOS call functipn works 25
x How to terminate SOS call function
25
x To Set SOS number 25
6
9
15
16
16
16
16
16
13
x
x
Caller
Display (CDS)/Caller ID (CID)
3
17
To make call
To make a call from caller display (CID)
10
10
10
10

Advanced use of your Phone 26
x To Turn key tones on/off 26
x To Set flash (Recall) time 26
x To Set Dialling Mode (Tone/Pulse) 27
x To Set Base to default settings 27
x To Change the PIN code 28
Troubleshooting 29
Cleaning and Care 32
Declaration of Conformity 31
Guarantee and Service 32
Technical Details 33
Connection and conditions for use.
You can connect your Concept Combo 2300 to a direct exchange line (DEL) - a line
connected to a local exchange, with its own phone number; to an extension on an approved
compatible PBX. Do not connect the Concept Combo 2300 as an extension to a payphone.
The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.)
of them may not ring and/or answer calls correctly. The Concept Combo 2300 has a
REN of 1, and most other telephones have a REN of 1 unless marked otherwise.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
4
connected to an exchange line must not add up to more than 4 - otherwise, one or more
Use only GP Battery Co, Ltd. Model number: VT60AAAHC, 1.2V,600 mAh,Ni-MH
Base Unit
Input 6V DC, 600mA --

5
Read FirstBefore Use
Choosing a site for thebase unitandcharger pod
The base unit and charger pod(s) should be placed on a level surface, ina position where:
x
the mains adapter plugwillreach aneasily accessibleains
supplysocket- never tryto lengthen the mains power cable
x
the baseunit'stelephoneline cable will reachyour telephone line socket or
extension socket
x
it is not closeto asink, bathor shower, or anywhere else where it might get wet
x itisnot close to otherelectricalequipment-fridges,washing machines,
microwaveovens,fluorescentlights, televisions etc.
x
if the basecomes intocontactwith liquids,disconnectitpromptlyand use a soft
clothtodryit; if you believe thattheliquidhas seeped into theunit, donot
reconnect the basestation. Contact the helpline.
x
it is away fromhot, humid conditionsand strong sunlight
Mainspower connection
IMPORTANT- The CC2300 base unit mustbe used with the mains adapter supplied
withthe unit.
Using any other adapter will result in non-compliance with EN60950, and will
invalidate any approval given to this apparatus.
If you have a Broadband line
If you connect your telephone to a line with a broadband connection, you will need to
insert a micro-filter between the telephone and the telephone line; otherwise you may
get interference between the telephone and the broadband, which could cause
problems.
In a home with broadband, every telephone must have a micro-filter connected, not
just the one at the telephone point that your modem is connected to. If you need more
broadband micro-filters, contact your broadband supplier.
ALCOM
m

6
Installation and Set-up
1/ Choose a suitable site for the
base unit (see page 5)
2/ Connect the mains power lead
and the telephone line cord into the
base unit
Plug one end of the telephone line
cord into the jack on the back of the
base (the other end will plug into the
telephone wall socket later)
3/ Plugthe mainsadaptorintoyourwall
socket. If you have one or morecharger pods,
plugthemainsadaptors accordingly
Makesurethat the mains socket is switched OFF
whenyouplugthe mains adapter into the socket.
4/ Connect the base unit to the telephone line
Insert the telephone line plug into the socketthen
See the note
on page 5
See the note
on page 5
switch mains power back ON.
Make sure the mains socket is switched on —
the phone won’t work without electrical power

7
Desk/Wallmount installation
To place the CC2300 on a desk, connect
the stand to the bottom of the phone in the
slots near the rear of the base as shown below.
Desk Mount
Insert the rigid clips of the stand into the slots
on the bottom of the phone (nearer the centre
of the base ). Press down firmly until the
flexible clips clicks into place.
To remove the stand, (1) pinch the flexible
clips, (2)pull back the stand, and then (3)
slide up and forward as shown below.
To place the CC2300 on a wall, connect the
stand to the bottom of the phone in the slots
near the front of the base as shown below.
Wall Mount

Desk/Wall mounting continued...
Insert the rigid clips of the stand into the slots
on the bottom of the phone (nearer the centre
of the base). Press down firmly until the flexible
clips clicks into place.
To remove the stand, (1) pinch the flexible
clips, (2) pull back the stand, and then (3)
slide up and forward as shown below.
Mark two points on the wall that are 77 mm
apart to lay the fixing centers as shown below.
BE CAREFULto check that there are no
electrical wires hidden in the wall. Fix two screws
at the marked locations, leaving approximately
7mm between the wall and the the screw head.
Hang the telephone on the screws using the
wall mount slots. You may need to remove the
telephone from the wall and tighten the screws
so that the telephone is securely fixed and does
not wobble. Place the Handset on the cradle
with the parking hook on the cradle arranged
to fit in the parking recess under the earpiece
on the Handset.
77 mm
8

9
Basic settings
To set Date and Time
Press the MENU/OKbutton.
Then press the UP or DOWN button until "SETTINGS" is displayed.
Then press the MENU/OK to confirm.
The display will show “DELETE HS”,
Press the UP or DOWN button until "DATE & TIME" is displayed.
Then press the MENU/OK to confirm.
The 'year' will be flashing.
Press the UP or DOWN button to set the year.
Press the MENU/OK to confirm.
The 'month' will be flashing.
ou will hear a beep and the display will show "DATE & TIME".
Press the “PHONEBOOK” button to return to the previous menu.
Press the UP or DOWN button to set the month
Press the MENU/OK to confirm.
The 'date' will be flashing.
Press the UP or DOWN button to set the date
Press the MENU/OK to confirm.
The 'hour' will be flashing.
Press the UP or DOWN button to set the hour, including the AM/PM setting
Press the MENU/OK to confirm.
The 'minutes' will be flashing.
Press the UP or DOWN button to set the minutes.
Press the MENU/OK to confirm.
Press the "PHONEBOOK" button to return to the previous menu.
Y
The format for the date is YYYY-MM-DD, and the time is HH:MM in 12 hour format
Note:If you subscribe to Caller Display (see page 17) your CC2300 time and date settings
will be automatically updated by the network when you receive an incoming call.
The Caller Display service only sends the month and date, not the year, so you may still
need to set the year, as this is used to calculate the day 
If the time and date are set on the cordless handset, it will automatically be set on
the base unit, and vice-versa.
or
or
or
or
or
or
or
.

10
Making and answering calls
a call
Pick up the handset and the TALK icon will appear,or press
SPEAKERPHONE button and the SPEAKERPHONE icon will appear.
Also the display will show “LINE IN USE”.
Use the keypad to enter the number you wish to dial.
e a call from the redial list
The phone remembers the last 10 dialled numbers. The list is in order, with the most recent
message at the top.
Press the REDIAL/PAUSE button to view the redial list.
Press the UP or DOWN button until you see the number of the person you want to
Press the SPEAKERPHONE button or pick up the handset to make the call.
Press the UP or DOWN button to show the first entry in the CID list.
Press the UP or DOWN button until you see the number of the person you
want to call.
Press the SPEAKERPHONE button or pick up the handset to make the call.
When the phone rings:
Pick up the handset or press the SPEAKERPHONE button to answer the call.
or
or
To make a call
To make a call from the redial list
To make a call from Caller Display (CID) list
To answer a call
When you have finished the call place the handset back on the base.
* To insert a pause in the dialling sequence, press the RD/P button, which will then show
a P in the number.
You can also make a call by using the Pre-Dialling function:
Dial the required telephone number first, and if you make a mistake you can
correct it by using the DEL button to delete digits and then add the right ones.
Pick up the handset or press the Speakerphone button.
The number will be dialled out automatically using the handset or
speakerphone mode selected.
If your list is empty, the display will show “EMPTY”.
call.

11
Duringa callpress the MENU/OKbuttonand the display will show
“CALL MUTED”.
To un-mute, press the MENU/OK button andthe display will show
“LINE IN USE”.
Duringa callpress the UP button to increaseor DOWN button todecrease the
Volume.
The CC2300 corded base unit canmakean emergencycallwith the corded handset
when the mains AC power is disconnected.
or
EMERGENCY CALL WITHOUT MAINS POWER
To change the earpiece or speakerphone volume during a call
To Mute or Un-mute the microphone
x Pick up the corded handset.
After lifting the handset you will need to wait for several seconds to get dial tone,
before keying in the telephone number to make the call.
x When the mains power is off, you can also answer an incoming call with the
When the phone rings, pick up the corded handset. After lifting the handset you
It is not possible to dial numbers from memories when the mains power is off.
will need to wait for several seconds before you can hear the calling person's voice
corded handset.
or before they can hear you.

12
Memory/Phonebook management
How to enter characters?
Telephone Keypad characters
To enter the characters, press the button
where you see the character e.g. if you want to
insert the letter‘A’ you press ‘2’ifyouwant to
insert the letter ‘B’ you press twice and for ‘C’,
three times etc. If you want to insert ‘AA’ then
you will have to wait for the first ‘A’ to stop
flashing then insert the second ‘A’. Press
twice for space, to delete single characters
and pressand hold to delete the whole text.
DEL
DEL
1st 2nd 3rd 4th 5th 6th
_ , ? ! ’
” ( ) : ; .
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
space 0 + - @ = / \ [ ]
*
#
? !
1
7th 8th 9th 10th 11th 12th 13th 14th
á
~
ú
í
~
N
ÆÇ

13
Press the MENU/OK button,tosee “PHONEBOOK”.
Press the MENU/OK button,tosee “LIST”.
Press the DOWN button, to see "NEW ENTRY".
Press the MENU/OKbuttonand the display will show a flashing bar at the
beginning of the name position.
Key in the name using the digit keys (maximum 12 characters). If you
make any mistakes press DELETE button to delete.
When you have finished press the MENU/OK buttonto confirm, and the display
Key in the number using the digit keys (maximum 20 digits).
Press the MENU/OK button to confirmand the displaywillshow
“MELODY 1”.
Use the UP or DOWN buttons to scroll through the melodies.
(there are 10 melodies to choose from).
Press the MENU/OK button to confirm your selection.You will hear
a confirmation tone, and the display will return to “NEW ENTRY”.
*If there is no more space in the phonebook, “MEMORY FULL” will appear on the
display.
Press the MENU/OK button,to see “PHONE BOOK”.
Press the MENU/OK button, to see "LIST".
Press the DOWN button repeatedly until you see “DEL RECORD”.
Press the MENU/OK button. The displaywillshow the first name and
number in your phonebook.
To create a contact in your phonebook
To delete a contact in your phonebook
will move the flashing bar to the beginning of the number position.
If you make any mistakes use the DELETE button to delete.
or
The Phonebook can store up to 150 names (maximum 12 characters) and numbers
Also, you can select a different ringer melody for each entry, but this will only work if
(maximum 20 digits) in the memory.
you subscribe to CID (see page 17).

14
Press the MENU/OK button, to see “PHONE BOOK”.
Press the MENU/OK button, to see "LIST".
Press the DOWN button repeatedly until you see "DELETE ALL".
Press the MENU/OK button and the display will show “CONFIRM?”.
Press the MENU/OK to confirm,
or press the PHONEBOOK/CANCEL button to save the contacts.
Press the MENU/OK button,to see “PHONE BOOK”.
Press the MENU/OK.
Press the DOWN button repeatedly until you see “EDIT RECORD”.
Pressthe MENU/OK button and the display will show thefirst
name and number in your phonebook.
Scroll UP or DOWN until you see the contact you want to edit.
Then press the MENU/OK buttonanda flashing bar will appear at
the end of the name.
Use the keypad to enter characters or DELETE button to delete.
To delete all contacts in your phonebook
To edit a contact in your phonebook
Use the UP or DOWN buttons to scroll through the list
until you see the contact you want to delete.
Press the MENU/OKbutton and the display will show “CONFIRM?”.
Press the MENU/OKbutton to confirmifyou reallywant todelete this
entry, or press the PHONEBOOK/CANCEL to save the contact.
or
In either case, the display will return to the previous menu option.
In either case, the display will return to the previous menu option.
Press the MENU/OK button to confirm, and the display will move the
flashing bar to the end of the number position.
Use the keypad to enter digits or the DELETE button to delete.
or

15
Press the REDIAL/PAUSE button to review the last number redial list.
Scroll UP or DOWN to find the number you want to store.
Press the MENU/OKbutton.Then thedisplaywillshow "ADD TO PB?".
Press the MENU/OKbutton to confirm, and the display will show a flashing
Key in the name for this redial number into the phonebook.
Press the MENU/OKbutton to confirm the name.
To store a last number redial in your phonebook
Once you havefinishedpress MENU/OKbuttontoconfirmand the
display will show “MELODY 1”.
Scroll UP or DOWN to select a melody.
Then press the MENU/OK button to confirm, and the
display will go back to the previous menu.
or
bar at the beginning of the name position.
The display will move the flashing bar to the end of the number position.
If the number needs modifying use the keypad to enter digits or
Use the UP or DOWN buttons to scroll through the melodies.
Press the MENU/OK button to confirm your selection.
You will hear a confirmation tone, and the display will return to the last
the DELETE button to delete.
Press the MENU/OK button to confirm the number, and
the display will show "MELODY 1".
number redial list.
or
or

16
Scroll UP or DOWN toselect the name and number of the person
you want to call.
Then pick up the handset or press the SPEAKERPHONE button to make the
call.
This allows you to review how many records in the phonebook are occupied.
The phonebook allows up to 150 names and numbers.
Press the MENU/OK button, to see“PHONE BOOK”.
Press the MENU/OK button, and then
Press the MENU/OK. Then the displaywillshow the phonebook
memory space available e.g. if you have saved 30 names and numbers in
your phonebook, it would display 30/150.
Press the PHONE BOOK/BACK until you return to idle mode.
There are three Direct Memory buttons M1 and M2 and M3 on the corded base.
In idle mode, enter the telephone number you want to store.
Press and holdM1 key formore than 2econds, until you hear the confirmation
tone to indicate the number has been stored.
In idle mode, briefly press M1
and the unit will automatically dial out the
telephone number in speakerphone mode.
Making calls from the phonebook
Reviewing phonebook memory status
Direct Memory Call
To Store the telephone number
To Speed-Dial the telephone number
Either press the PHONEBOOK/CANCEL button once, or the MENU/OK
button three times, and you will see the 1st number and name in the
phonebook.
Note: For a short-cut to finding the name, you can press the digit buttons to go
directly to the first entry beginning with the corresponding letters of that key,
and then scroll from there.
or
press the UP or DOWN buttons until you see "MEM STATUS".

17
Caller Display (CDS) / Caller ID (CID)
To subscribe to this feature, you need to contact your service provider, and there may be
a charge for this service . Caller Display lets you see the phone numbers of your callers on
the display, before you answer.
The base and each handset will store its own CID list independently. Both answered and
unanswered calls are stored, up to a maximum of 20 calls. When the caller display list is
full, any new caller display entry will replace the oldest record.
If you receive a new call, the display will show the icon with the name and number
of the caller.
If there are no items on the CID list, the display will show NO CALLS.
The display may also show the following:
UNAVAILABLE – if the number of the caller is unavailable, e.g. from an international call.
WITHHELD – if the call is from someone who has withheld their number.
Press the MENU/OK button, to see PHONEBOOK.
Press the DOWN button, to see "CALL LOG".
Press the MENU/OK button, to see “RECEIVED”.
Press the MENU/OK button, to see the most recent record in the CID list.
Press the UP or DOWN buttons to scroll through the CID list.
*If you wish to call directly from the CID list, press the SPEAKERPHONE button or lift up
the handset to dial the number automatically.
New CID log
To review the CID list
To d record
The base and each handset will store its own CID list independently. Both answered and
unanswered calls are stored, up to a maximum of 20 calls. When the caller display list is
full, any new caller display entry will replace the oldest record.
The caller display information includes:
- the caller's number (up to 20 digits)
- the date and time of the call
- the caller's name (up to 12 characters) if the incoming number matches an entry
in the Phonebook
The NEW icon
will be displayed in the idle screen until all new calls have been viewed in the
Note: To go directly to the first record of the CID list,press the UP or DOWN
buttons in standby mode.
or
or
CID list.

18
Enter name using keypad.
Press
the MENU/OK
button to confirm the name.
The display will move the flashing bar to the end of the number position.
If the number needs modifying use the keypad to enter digits or
Use the UP or DOWN buttons to scroll through the melodies.
Press the MENU/OK button to confirm your selection.
You will hear a confirmation tone, and the display will return to the CID list.
Repeat the steps above to review the CID list, and to locate the record you want
Press the MENU/OKbuttonto see “ADD TOPB ?”.
Press the MENU/OKbuttonto confirm, and the display will show a flashing bar
To store a Caller ID contact in the phonebook
Repeat the steps above to review the CID list.
To delete all Caller ID records
Press the MENU/OK button,to see ADD to PB?
Press the DOWN button twice to see DELETE ALL?
Press the MENU/OK button twice, you will hear the completion tone
and the display will show
EMPTY .
Press the MENU/OK button to confirm the number, and the
display will show "MELODY 1".
the DELETE button to delete.
or
Repeat the steps above to review the CID list, and to locate
To delete a Caller ID record
Press the MENU/OKbutton,to see ADD to PB?
Press the DOWN button, to see DELETE?
Press the MENU/OK button twice, you will hear the completion tone
and the display will return to the Caller ID list.
the record you want to delete.
to store in the phonebook.
at the beginning of the name position