ALcom AT-5928 User manual


INTRODUCTION
Thank you for purchasing our newest Alcom Caller ID phone. This manual is designed to
familiarize you with this phone. To get the maximum use from your new phone, we suggest that
you read this instruction manual carefully before using.
SAFETY INSTRUCTION
hen using your telephone equipment, the following basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons:
1. Read, understand and follow all warnings and instructions
2. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a soft damp cloth for cleaning.
3. Do not place this product on unstable surfaces. The product may drop, causing serious
damage to the product.
4. Do not overload wall outlets and extension cords as this can result in fire or electric shock.
5. Never push foreign objects of any kind into this product through cabinet slots as they may
affect dangerous voltage points or short circuit parts that could result in fire or electric shock.
Never spill liquid of any kind on the product.
6. Avoid moving or disconnecting this unit during a heavy storm, as there may be a remote risk
of electric shock from lightning and thunder.
7. Unauthorized persons cannot open or service even if there is a defect with the unit. This will
void the warranty, please send to service center for any defects.
FEATURES
FSK/DTMF/ETSI compatible with auto-detection.
16-digit LCD display
99 incoming, 18 outgoing number memories
3 one-touch memory and 10 two-touch memories
16 kinds of ringing tones for selection
Hold on music
Do Not Disturb function
Intercom and transfer function between parallel phones (using 2 similar models)
Secret code function in Do Not Disturb state to avoid missing VIP calls
Pre-dial and edit function
Redial and auto-redial function
3-step lock function and 5 sets of alarm clock
16 levels of LCD contrast
Key tone function
Set PABX code
Pulse/Tone dialing mode compatible
3 levels of hands free volume for selection
Ringing volume selection
Calculator function
In use and new call LED indicator
Protection from parallel operation
Handsfree Dialing function
2

LOCATION DESCRIPTION
3

GETTING STARTED
1. The unit requires 3 X 1.5V AA batteries. Open the battery compartment cover and insert the
batteries in the right polarity, then close the cover (Proposal using alkaline battery). Or you
can buy a DC transformer (AC-DC adapter, Input Alternating Current 220V, Output DC 9V,
Current above 300mA, with the polarity ) instead of battery, pay attention not to plug
in reverse polarity.. There should be time display on the liquid crystal screen after the
batteries are inserted or DC is connected
2. Insert one end of the line cord to the line jack of the base and the other end to the wall outlet
of exchange.
3. Connect the handset and the unit with coiled cord.
4. Setting the dialing mode to correct mode according to the directions from your local
telecom.
5. Apply for the caller ID from your local telecom office.
RECEIVING A CALL
1. hen a call comes, the telephone rings, and LCD displays the seq. number of the call, the
date, time, incoming number and the NEW icon. The MSG LED indicator will flash when
missed called.
2. If the same number is received again, and the previous call has not been reviewed, the LCD
displays REP icon.
hen the incoming memory is full, the latest incoming number replaces the oldest number in
the memory
NOTE: For the phone to d splay ncom ng number and other nformat on, you must have
an act ve Caller ID subscr pt on w th your local telephone exchange company.
From handset
1. Pick up the handset and talk to the other party.
2. hen finished, return the handset to the base.
Sw tch ng to Hands free mode
1. hen using the handset, press H.F key and return the handset to the base.
2. hen finished, press H.F key again.
From Hands free mode
1. hen the telephone rings, press H.F key and talk to the caller. For the other party to hear
your voice clearly, speak into the MIC from a distance of 32cm or less.
2. hen finished, press H.F key again.
NOTE:
Generally telecom transmits the incoming message between the first ring and the second ring.
So please answer the phone after the second ring.
MAKING A CALL
From handset
1. Pick up the handset.
2. hen you hear the dial tone, dial the desired number.
3. The unit will start to time the conversation after 6 seconds.
4

4. hen finished, return the handset to the base.
From Hands free mode
1. Press H.F key
2. hen you hear the dial tone, dial the desired number.
3. The unit will start to time the conversation after 6 seconds.
4. hen finished, press H.F key again.
Pre-d al ng funct on
1. hen the handset is on the base, dial the desired number.
2. If there are mistakes, use the DEL key to edit.
3. Press H.F key or pick up the handset and the number will be dialed automatically.
Red al:
1. Pick up the handset or press H.F key,
2. Press REDIAL key, the last dialed number will be dialed again
Auto-red al: (th s funct on just for your select on)
1. Press H.F key, dial a number, if you hear an engaged tone.
2. Press ARD key and the last dialed number will be redialed automatically at every 9-10
seconds until the line is through.
3. The phone will redial the same number automatically for 32 times.
hen there is an incoming call while using auto-redial, pick up the handset or press H.F key to
answer the call. The auto redial function will be terminated.
REVIEWING, CALLING BACK AND DELETING INCOMING NUMBERS
Rev ew ng
On-hook state. Press UP/+ or DOWN/- key to scroll and review the numbers.
Delet ng
hen the desired number is shown, press DEL key, the number is deleted.
Press and hold DEL key for 3 seconds; all the incoming numbers are deleted.
Call ng back
1. Scroll to the desired number, press H.F key or pick up the handset, and the number is
dialed out, or
2. Press REDIAL key, LCD displays PICK UP,
3. Press H.F key or pick up the handset, the number is dialed out.
NOTE: If the PABX code is set, the telephone will add the code before the number automatically
when dialing back the number. It will dial the PABX code first and then after a 2 second pause
and then dial the number.
NEW INCOMING CALL LED AND RINGING LED
New and ring indicator is the same LED, when a new call comes in, the LED is blinking, when a
new number has not been reviewed, the LED is blinking in 4s interval.
PREVENTING FSK MESSAGE TO AUTO-ADJUST REAL TIME
hen a FSK message comes, the unit adjusts real time automatically, you can prevent real time
auto adjustment as follows:
1. In on-hook state, press and hold ALARM key for 3 seconds, LCD displays DATE OFF,
2. Press ALARM key again, LCD displays DATE ON,
3. Press SET key to quit.
5

NOTE: DATE OFF: Does not allow real time auto adjustment
REVIEWING, CALLING BACK AND DELETING OUTGOING NUMBERS
Rev ew ng
In on-hook state, press OUT/X key, then repeat OUT/X to review outgoing numbers one by one.
Call ng back
1. In on-hook state, press OUT/X key to review the desired number, then press H.F key or pick
up the handset, and the number is dialed out, or
2. Press REDIAL key, LCD displays PICK UP, press H.F key or pick up the handset, the
number is dialed out.
Delet ng
1. In on-hook state, press OUT/X key to scroll to the desired number.
2. Press DEL key and the number is deleted, or
3. Press and hold DEL key for 3 seconds. All numbers will be deleted.
SETTING MENU
Sett ng date & t me
1. In on-hook state, press SET key, the value for the year flashes.
2. Press UP/+ or DOWN/- key to edit the year.
3. Press SET key to confirm and enter the next value month setting.
4. Repeat the year setting step to set the month.
5. Repeat the above steps for date and time setting.
Sett ng Local Area Code and Long D stance Code
1. After setting up the date and time, press SET key. LCD displays CODE 0 ----and the long
distance code” 0“ flashes,
2. Press UP/+ or DOWN/- key to edit the flashing code from 0 to 9.
3. Press SET key to confirm and enter the next flashing code setting.
4. Repeat the above steps for the rest code setting.
Adjust ng LCD Contrast
1. After setting up the local area code, press SET key, LCD display LCD 08
2. Press UP/+ or DOWN/- key to adjust the LCD contrast, total 16 levels can be selected.
3. Press SET key to confirm and exit.
Alternat vely n on-hook state, press FLASH/÷ key to enter LCD contrast sett ng d rectly,
then press FLASH/÷ key cont nuously to adjust the LCD contrast.
Sett ng Alarm Clock
1. In on-hook state, press ALARM key once, LCD displays 12-00 AL1,
2. Press UP/+ or DOWN/- key to select ON or OFF. LCD displays “ALM” icon when the alarm
is set to ON.
3. Press SET key, value “12” starts to flash.
4. Press UP/+ or DOWN/- key to set the alarm hour and press SET key to confirm and enter
alarm minute setting.
5. Press UP/+ or DOWN/- key to edit alarm minute and press SET key to confirm and go to
next group alarm clock setting.
6. Repeat the above steps to set additional alarms.
NOTE: The first 3 groups alarm clock will be repeated periodically every day while the last 2
groups alarm clock is effected one time.
6

SECRET CODE SETTING AND REMOTE MONITOR FUNCTION
Sett ng
1. In on-hook state, press and hold RING key for 3 seconds, LCD displays P n ----.
2. Input a 4-digit of PIN using the numeric keys.
3. Press DEL to edit the secret code, press SET to confirm.
4. hen the last digit of the secret code is #, the telephone will activate remote monitor
function.
5. Set the ringer to OFF. (Please refer to section “SETTING RINGING TONE”).
Usage
1. Secret code: hen caller call this telephone, he/she will hear the usual ringing tone (when
the line gets through) three times or four times. However, the telephone unit will not ring. The
caller will hear a short “di” sound, which means that the caller need to key in the secret code.
Once the caller keys in the correct code, the telephone unit will ring. Press H.F key or pick
up the handset to have the conversation with the caller.
2. Remote mon tor: If the last digit of the secret code is #, after the caller keys in the correct
secret code, the telephone unit will go into hands free mode automatically.
3. If the caller keys in the wrong code, he/she will have to call again and key in the correct
secret code PIN.
NOTE: This function is useful only when the telephone ringer is set to OFF. The caller must
know the secret code in order to dial through the line.
INTERCOM AND TRANSFER BETWEEN PARALLEL PHONES
Sett ng pag ng number
1. In on-hook state, press and hold SET key, LCD displays EL--
2. Key in “*” and paging number(example “*1”and ”*2” ), use DEL key to edit
3. Press SET key to confirm and exit.
Transferr ng the l ne from paralleled phones:
1) In on-hook state, use one of paralleled phone to call this unit. Press”*” and the paging
number that was set in another telephone unit, the unit rings. Pick up its handset or press
key to have intercom conversation. Paralleled phones can call each other by the same way.
2) hen a call comes, use one of paralleled phone to answer. Press the ”*” and paging number
that was set in another telephone unit, the unit rings, pick up its handset or press key to
answer the incoming call.
Not ce: Please use same ser es phones to ntercom and transfer as above operat on.
If d fferent phone s connected n parallel, only can transfer call from the other phone to
th s phone and no ntercom s poss ble. If the pag ng number s set Ant -steal d al ng
funct on w ll not work. Any spec al serv ces start ng w th “ * ” offered by your Telephone
company may not funct on properly. Please deact vate Intercom funct on to use those
spec al serv ces.
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ANTI- DIALING FROM PARALLEL PHONE
1. In on-hook state, press and hold #/= key for 3 seconds, LCD displays SPI ON
2. Press H.F key twice and then
3. Press and hold #/= key for 3 seconds again, LCD displays SPI OFF,
hen the anti-dial is set to ON, users who want to dial using an extension to dial via the same
line will hear a “DI-DI, DI-DI” beep continuously and will not be allowed to make a call.
Note:If page number s set th s funct on w ll not work.
SETTING RINGING TONE AND ADJUST RINGING VOLUME
There are 16 kinds of ringing tones and ringing OFF for selection:
1. In on-hook state, press RING key, LCD displays r ng 02 db8
2. Press RING to select the desired ringing or set ring OFF.
3. Press UP/+ or DOWN/- key to set ringing volume
4. Press SET to confirm and exit.
NOTE: The volume ranges from 1db-8db, with 8db being the loudest. Use UP/+ or DOWN/- key
to adjust the ring volume. Ring OFF is “Do Not D sturb” mode. If the phone is set to this mode,
the telephone will not ring when there is an incoming call.
ADJUST HANDSFREE VOLUME
In hands free mode, press UP/+ or DOWN/- to adjust the handsfree volume, LCD displays the
volume level and there are a total of 3 levels.
SELECTING PULSE OR TONE DIALING MODE
1. In on-hook state, press and hold */. key for 3 seconds, LCD displays P, then dialing mode is
set as Pulse.
2. Press H.F key twice and hold */. key for 3 seconds again, LCD displays T then dialing mode
is set as Tone.
SETTING PABX CODE
1. In on-hook state, press and hold DEL key 3 seconds to set PABX code, LCD displays
SET PCODE- and the” -” flashes.
2. Press UP/+ or DOWN/- key to set PABX code from 0 to 9.
3. If choose ” -”, it means no PABX code has been set.
4. Press SET key to confirm and quit.
HOLD ON MUSIC
When talk ng over handset, press HOLD key to enter the hold mode and the hold
mus c s sent out. In hold mode
1. Press HOLD key to release hold mode and continue to talk over handset, or
2. Hang up handset, it enters hands-free hold mode.
When talk ng at hands-free mode, press HOLD key to enter the hold mode and the
hold mus c s sent out. In hold mode
1. Pick up handset to talk over handset, or
2. Press H.F key to quit hold mode and talk at hands-free mode.
8

ONE TOUCH MEMORY OPERATION
Store the number n one-touch memory
1. Pre-dial the desired number or checking incoming and outgoing number that you want to
store.
2. Press ST/RECALL key
3. Press M1 or M2 or M3 key
Make a call from one-touch memory
In off-hook or on-hook situations, press M1 or M2 or M3 key to dial the stored number out.
TWO TOUCH MEMORY OPERATION
Store the number n two-touch memory
1. Pre-dial the desired number or checking incoming and outgoing number that you want to
store.
2. Press ST/RECALL key
3. Press one of digit key (0-9)
Make a call from two-touch memory
In off-hook or at hands-free state, press ST/RECALL key + digit key (0-9) key, the relevant
number will be dialed out.
LOW BATTERY DETECTION
hen the voltage is lower than 3.9v, LCD displays “” icon to remind the user to replace the
batteries.
LCD BACKLIGHT FUNCTION
The backlight is turned on when receiving an incoming call, dialing, pressing any key or in
MUSIC HOLD mode. It will fade off if the telephone is left idle for 10 seconds.
NOTE: If batter es are not nstalled or DC adaptor s not nserted, there w ll be no LCD
backl ght funct on.
FLASH FUNCTION
hen dialing and the line is engaged, press FLASH/÷ key and then press REDIAL key to dial it
out again.
LOCK
Turn the key to yellow point, all numbers are locked except emergency numbers 119, 120, 122,
110.
Turn the key to green point, all numbers starting with “0” are locked
Turn the key to red point, all numbers are allowed to be dialed out .
KEY TONE
1. In on-hook state, press and hold CAL key 3 seconds, key tone is active when hearing “di”
voice.
2. Press and hold CAL key 3 seconds again, key tone is inactive when hearing “di” voice.
9

CALCULATOR FUNCTION
In on-hook state, press CAL key, LCD displays 0- , the unit is in calculator state.
The unit is available for operation of “+.-.×.÷”, in the calculator state ,#/= key is used as “=”and
the */.key is used as “.”, OUT/x and FLASH/÷are used as x and ÷ respectively. UP/+ or
DOWN/- key is used as sign of positive/negative.
Eg.1(10+26) ÷2
1. In on-hook state, press CAL key
2. Press (1 , 0 , +, 2 , 6 ),÷, 2 , #/= keys
3. After calculated, press SET key to quit.
Eg.2 0.5× 0.6-1
1. In on-hook state, press CAL key
2. Press0, */. , 5 , x , 0 , */. , 6 , - , 1 , #/= keys
3. After calculated, press SET key to quit.
NOTES
Please unplug telephone line and power (if any) when installing / replacing batteries.
TROUBLESHOOTING
? No vo ce
+Check if the handset is on the phone or if the line has terminated.
? Rece ve only
+Check if P/T mode is properly set.
Check if the unit is locked (use the key to unlock it)
? Rusty batter es or leakage
+Remove the rust or wipe away the leakage.
? No se
+Check if the connector is wet or rusty (Change the connector)
? R ng once then d sconnect when rece v ng a call. D al ng funct on s st ll ava lable
+Check if connector is in a moist environment.
Check if too many extensions are used together or the quality of extension is not good
enough
? LCD become d m
+Check if LCD contrast is properly set or if the batteries are weak. (Adjust LCD contrast, if
the LCD is still dim, replace the batteries.)
? No r ng
+Check if the RING tone is in the OFF state, reset it.
? Most of the funct ons fa led
+Check if the batteries are strong enough. (Change the batteries)
If batteries are ok (Remove the battery, unplug the lines and reinstall after 10 minutes)
10

Note: Due to continuous product development all features and specifications are subject to change without prior
notice
11
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