Alert-it Companion mini pro User manual

mini pro
Wireless Epilepsy Support

Congratulations on your Alert-iT purchase
Your product has been manufactured by a team of industry experts with
more than 20 years of experience designing, manufacturing and distribut-
ing care alarms.
With a commitment to quality and innovation we are able to bring you a
robust and reliable system to aid carers with the detection of seizures and
the safeguarding of vulnerable individuals. Please read this quick start
guide carefully to ensure the correct set up, use and maintenance of your
new product for years to come.
If you have any questions or require assistance with regards to the Com-
panion mini pro or any other Alert-iT product, our experienced team are
on hand to help. Please find contact details below. Don't forget you can
also join us on Facebook, Twitter and LinkedIn where you’ll find even more
information and advice.
[email protected]
0845 217 9951

Contents
Product Information 4
Companion Mini Pro Features 4
In The Box 5
Device Installation 6
Turning on the Companion mini (Monitor) 6
Turning on the Pager (Supplied Separately) 7
Pairing Instructions 8
Positioning the Companion Mini Pro 10
Maintenance Instructions 11
How to clean the Devices 11
Changing Batteries in the Mini or Reset Button 11
Routine Testing Sheet (as seen on Page 11) 12
Reset Button Specification 13
Companion Mini Specification 13

The Companion Mini Pro provides peace of mind for carers and individuals
who have epilepsy.
This product has been designed to discreetly monitor the user with a high
performance sensor which identify movements that could relate to a
seizure.
The monitor can help in the support of the following seizure types;
●Tonic-clonic
●Partial
●Generalised
The carer is then alerted via the Alert-iT Safelink Radio System.
This Quick Starts relates to the use of the Companion Mini Pro when using
an Alert-iT Professional Pager (P137 supplied separately).
Key features of the companion mini sensor includes:
●Our failsafe Safelink Radio Technology
●450m+ radio range
●Digital movement sensor
●1 year+ battery life
●Biomaster Anti-microbial plastic casing
●Tamper Proof
●Totally discrete with a remote reset button
Product Information
Companion Mini Pro Features

In The Box
1x P176 Companion Mini (Monitor) + 2x Spare AAA (LR03) Batteries
1x P176B Reset Button+ 2x Spare AAA (LR03) Batteries
2x Cable ties & Velcro Pads for fitting of the companion mini
2x Sticky Pads for fitting of the Reset button
1x USB Stick containing; programming software & Instructions
1x USB 2.0 Type-A to micro-USB cable

Device Installation
The monitor (companion mini) is shipped in a low power state and needs waking
up before use.
The monitor is woken up by pressing the recessed “Test” button on the front of
the monitor [Figure 1], typically using a pen tip.
When the monitor is woken up, it firstly enters a 60 second “Test Mode” before
falling into normal operation. The red “Alarm” LED will flash to indicate the unit
is now turned on and in “Test Mode”. Test mode allows the user to easily test the
positioning of the monitor [See page 10], after which it will operate normally and
the LED will stop flashing until an alarm condition is detected.
Turning off the Companionmini (Monitor)
The mini will run for over a year in continuous use, however if the companion
mini is no longer needed it can be turned off by press and holding the “Test”
button for 8 seconds. The red light will flash rapidly for 1 second upon shutting
down.
Please Note: After turning the companion mini off, any device that it is paired
with will now raise an “RF Fail” alarm after 2 minutes. This is due to the devices
no longer receiving the 8 second Safelink signals from the mini that they are
expecting. To stop the warning the mini will need to be unpaired from the device
or deactivated on the pager.
Turning on the Companion mini (Monitor)
Figure 1.

Please note: While the pager is shipped with some charge in the batteries,
it is recommended that the pager is charged fully before use. For full
details about this pager see “UQ1043 P137 Pager Quick Start”.
To TURN ON the Pager, press and hold the “ON/OFF & Menu” button for
3 seconds. The pager will beep and the screen shows the pager status
information before entering its standby mode.
Mute
Alarm
On/Off
Figure 2.
If the monitor is turned on, you now see the name allocated to the
Companion Mini flash on the screen every 8 seconds.
To TURN OFF the pager, press and hold the “On/Off & Menu” button for 3
seconds to enter the “Set-up & edit” menu. Use the right key to scroll to
the menu item “Turn Off.” Select “Turn off” with the up key and the pager
will turn off.
Note: It is recommended that you change Extended User Mode to Off.
“Setup & Edit” menu > Functions > UserExt = Off
This will hide the “Reset All” & “Turn Off” function behind the password.
This will prevent a carer from clearing an alarm on the pager and ensure
they attend locally and press the P176B reset button.
See pager handbook for further details.
Turning on the Pager (Supplied Separately)

Pager Charging
The pager’s battery should last approximately 3 days depending on how
many alarm cycles it goes through during this period.
When the pager’s battery starts to get low it will indicate less than 10%
charging remaining. When nearly exhausted it will indicate immediate
charging is needed and an intermittent audible alarm will start.
Charge for at least 12 hours.
Ensure the monitor is turned on.
Set the pager into Auto-Add mode. This is done by pressing the menu
button for 3 seconds to enter the “setup & edit” menu.
Scroll right using the right arrow until a password is asked for ( )
and enter the password “1900” by using the up/down buttons to change
the selected number and the right key to select the next digit. The left key
is used to accept and confirm the entered password.
Now scroll right to “AutoAdd” and select with the up key, then the left key
to confirm. Within 10 seconds the pager should bleep and drop out of
auto-add, offering a default name for the monitor, which is edited in the
same way as the password, this time letters & blank are also available for
the name.
Pairing Instructions

Reset Button
The Reset button is designed so the carer can reset the call on the pager
once they have attended to the monitors seizure alarms.
Alert-iT advise that the Reset button is located as near to the user of the
Companion mini as possible and is fixed in location using screws (not
supplied) or the sticky pad (supplied).
When the Reset button is pressed, the call from the companion mini will
cancel instantly from all pagers; Please note, if Companion Mini is still
detecting abnormal movement it will resend its alarm call and the pagers
will re-alarm.
The reset button is powered by 2x AAA batteries and should be replaced
at the same time as the Companion mini, see maintenance instructions on
page 11.
Fitting of Reset Button
Suggested placement of supplied sticky pads are shown in the photos
above. The tabs can be tucked inside the case before fastening the back
into place. This will stop the tabs from protruding out of the sides once
fitted into position.

Positioning the Companion Mini Pro
The monitor performs best if placed beneath the user. However, due to
the wide variety of bed types and mattresses, it is advisable to test the
units positioning before securing it into place.
Put the companion mini into “Test Mode” by briefly pressing the recessed
“Test” button on the front of the monitor.
(“Test Mode” is a 60 second window, whereby each time the mini detects
a movement it transmits a test code to the pager. This allows the user to
test positioning of the monitor under the mattress.)
Temporarily place the monitor under the mattress without any fixings.
Tap or press the bed to simulate seizure movements.
The pager will temporarily display “Assist +1” and a short audible tone is
played each time the Companion Mini detects movement.
If you are happy that the monitor is picking up each press/tap of the
mattress then you can secure it into position using the supplied Velcro
pads or cable ties.
To use the tie wrap you must remove the base and thread the tie wrap
through the hole’s as shown in figure 3 and 4.
If required, the base can be screwed to the bed through the holes in the
base (screws not provided)
Please contact Alert-iT customer support for more information if assist-
ance is needed.
Figure 3. Figure 4.

Maintenance Instructions
It is highly recommended to test the system weekly by stimulating spasm
movements on the bed for 15 seconds (the default time unless changed
by a user via programming) & ensure the alarm call is sent to the pager. To
help keep a record of testing, we have provided a test logging sheet on
page 12, please write the serial number in the space provided.
How to clean the Devices
It is also recommended to regularly clean both units by wiping with cotton
wool pads moistened (compressed until dripping stops) with a mild deter-
gent (0.5% washing up liquid) solution or by using an alcohol or baby wipe.
Avoid getting any liquid into the micro-USB connector.
Changing Batteries in the Mini or Reset Button
Remove the base of the monitor as per Figure 3, replace the 2x AAA
batteries.
After changing the batteries the monitor MUST be turned on again by
pressing the recessed TEST button and waiting for the 60 second test
mode to finish.
Figure 5. Figure 6.

Test Signature Date
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Routine Testing Sheet (as seen on Page 11)
Serial Number: ……………………………………………………….……….….……………

Reset Button Specification
Connections: B-Micro USB 2.0
Weight: 54g
Material: White ABS Anti-microbial
Dimensions (mm): 100 x 45 x 15 (HxWxD)
Batteries: 2x AAA (LR03) Non-rechargeable
Battery Life: 3 years
Operating Temp: 5-35ºC
Humidity: 90% max. Non-condensing
Radio Frequency: 434.075Mhz @ 10mW
Companion Mini Specification
Connections: B-Micro USB 2.0
Weight: 54g
Material: White ABS Anti-microbial
Dimensions (mm): 100 x 45 x 15 (HxWxD)
Batteries: 2x AAA (LR03) Non-rechargeable
Battery Life: 12 months
Operating Temp: 5-35ºC
Humidity: 90% max. Non-condensing
Radio Frequency: 434.075Mhz @ 10mW
Applicable EU Directives:
93/42/EEC Medical Device Class 1
1995/5/EC RTT&E directive for transmitting devices

The Alert-it system has been designed with due regard to reliability and integrity.
While it offers a highly vigilant monitoring method, it is always possible that a
distress condition can go undetected for a variety of reasons (including
malfunction) and in life threatening situations it is advisable to use the Alert-it
system in conjunction with additional monitoring techniques (e.g. video). Neither
the manufacturer nor its agent can accept legal responsibility to provide a system
that is infallible. The carer is responsible for assessing the risks of using this
equipment and any settings pertaining to it.
For 3 years from the date of purchase of the initial equipment, Alert-iT will offer
you;
• Access to support between the hours of 9.00am and 5.00pm each week-
day (excluding Public Holidays) via the telephone helpline for the purpos-
es of fault diagnosis and the provision of advice.
• Repair (or if this is not possible-replacement) of faulty equipment free of
charge, however, the equipment must be returned to Alert-iT at your
own expense.
• After inspection by Alert-iT engineers, any equipment that is deemed to
have been damaged, rather than failing due to a technical fault will only
be repaired after you have agreed to being invoiced for the cost of
repairs and delivery.
• This agreement will terminate 3 years after the initial date of purchase,
regardless of any new equipment being issued in the interim period.
Please note that liquid ingress voids warranty.

1. Ensure that the senor cable is routed and secured to avoid the risk of entanglement
or strangulation.
2. Ensure the power cable is routed to avoid a trip hazard
3. Regularly check the power supplies for damage and potential shock risks
4. Ensure, by testing, that the alarm is annunciated at the carer's location(s)
5. Clean and disinfect each item regularly in accordance with information on page 11
6. Regularly test sensors as defined herein
7. Use only the power supply and batteries recommended
8. Operate power supply and charge pager away from direct heat and uncovered.
9. As with all medical electronic equipment there is potential for the equipment to
interfere with or be effected by interference from other electrical or electronic
devices. For this reason avoid placing the monitor, sensor or connecting cable in
close proximity to sensitive electronic devices or devices which produce strong
electromagnetic fields such as radio transmitters, mobile phones or power cables.
10. Only use the monitor with accessories approved for use with this product and only
in accordance with instructions.
11. If the equipment is modified in any way, appropriate inspection and testing must
be conducted to ensure continued safe use of the equipment.
12. The carer must conduct a risk assessment to determine if the level of reliability
offered by the monitor is sufficient or if additional monitoring is needed. Contact
the manufacture for assistance with Risk Evaluation Tools.
13. Additional levels of mechanical protection may be needed for some patient
disorders. Contact the manufacturers for advice
14. The pager “Extended User” option should be disabled if there are concerns that
the carer may turn-off the pager inappropriately and ignore alarms
15. Some accessories are fitted with small screws and have plastic bags. Ensure these
do not come into the possession of vulnerable patients who might choke on them
16. Any sensor over the mattress (Bed Vacation or Incontinence) has the potential to
cause pressure sores . The carer must assess this risk and monitor the use of these
products
17. Any sensor over the mattress could pose a fire hazard if in contact with a smoul-
dering cigarette.
The system complies with 93/42/EEC as a Class 1 Medical Device
for use in a Home Healthcare environment.
The system complies with EN60601 for Class 2 Electrical Safety
and does not need a protective earth and group 1 Class B EMC in
a Home Healthcare environment.

UH1462B Companion mini Pro Handbook v3
Alert-iT Care Alarms
Fernie House (unit 3)
Coalville Business Park
Jackson Street
Leicester
LE67 3NR
[phone]
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