Alert-it Companion mini pro User manual

LESS STRESS CARING
Companion
Mini Pro
HANDBOOK

Your product has been manufactured
by a team of industry experts with
more than 20 years of experience
designing, manufacturing and
distributing care alarms.
With a commitment to quality and innovation we are
able to bring you a robust and reliable system to aid
carers and the safeguarding of individuals. Please
read this quick start guide carefully to ensure the
correct set up, use, and maintenance of your new
product for years to come.
If you have any questions or require assistance in
regards to the Companion Mini Pro or any other
Alert-iT product, our experienced team are on hand
to help. Please nd contact details below. Don’t
forget you can also join us on Facebook, Twitter and
LinkedIn where you’ll nd even more information
and advice.
Head Office: [email protected]
Call: 01530 239 900
Social:
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Alert-iT
Congratulations on your Alert-iT purchase 2

Product Information 4
Companion Mini Pro Features 4
In The Box 5
Device Installation 6
Turning on the Companionmini (Monitor) 6
Turning on the Pager (Supplied Separately) 7
Pairing Instructions 8
Reset Button 9
Positioning the Companion Mini Pro 10
Maintenance Instructions 11
How to Clean the Device 11
Changing Batteries in the Mini or Reset Button 11
Routine Testing Sheet 12
Profile Editor Software 16
Reset Button Specification 17
Companion Mini Specification 17
Certification 18
Important Information 19
Contents 3

This product has been designed to discreetly monitor the user with a high performance
sensor which detects prolonged movements that could relate to a seizure.
The carer is then alerted via the Alert-iT “Safelink®” radio system. This Quick Starts
relates to the use of the Companion Mini Pro when using an Alert-iT Professional Pager
(P137 supplied separately).
Product Information 4
Companion Mini Pro Features
Key features of the Companion Mini sensor include:
`Our failsafe “Safelink®” Radio technology
`450m+ radio range
`Digital movement sensor
`1 year+ battery life
`Biomaster®Anti-microbial plastic casing
`Tamper proof
`Totally discrete with a remote reset button

In The Box 5
The Companion Mini Pack Contains:
A 1 x Companion Mini - P176A Includes 2x Spare AAA (LR03) Batteries
B 1 x Reset Button - P176B Includes 2x Spare AAA (LR03) Batteries
C 1 x Companion Mini Mounting Kit 2x Cable ties & Velcro Pads
D 1 x Reset Button Mounting Kit 2x Sticky Pads
E 1 x Foam Block
F 1 x USB 2.0 Type-A to micro-USB cable
A C
E F
B
D

Device Installation 6
The monitor (companion mini) is shipped in a low power
state and needs waking up before use. The monitor is
woken up by pressing the recessed “Test” button on the
front of the monitor (Figure 1), typically using a pen tip.
When the monitor is woken up, it rstly enters a
60 second “Test Mode” before falling into normal
operation. The green “Alarm” LED will ash to indicate
the unit is now turned on and in “Test Mode”. Test mode
allows the user to easily test the positioning of the
monitor (See page 10), after which it will operate normally
and the LED will stop ashing until an alarm condition
is detected.
The mini will run for over a year in continuous use,
however if the companion mini is no longer needed it can
be turned off by press and holding the “Test” button for
8 seconds. The green light will ash rapidly for 1 second
upon shutting down.
Turning on the Companion Mini (Monitor)
Turning off the Companion Mini (Monitor)
PLEASE NOTE:
After turning the companion mini off, any device
that it is paired with will now raise an “RF Fail”
alarm after 2 minutes. This is due to the devices
no longer receiving the 8 second Safelink signals
from the mini that they are expecting. To stop the
warning the mini will need to be unpaired from the
device or deactivated on the pager.
Figure 1

7
To TURN ON the Pager, press and hold the “ON/OFF & Menu” button
for 3 seconds. The pager will beep and the screen shows the pager
status information before entering its standby mode.
`If the monitor is turned on, you now see the name allocated to the
Companion Mini ash on the screen every 8 seconds.
Turning on the Pager (Supplied Separately)
PLEASE NOTE:
While the pager is shipped with
some charge in the batteries, it is
recommended that the pager is
charged before use.
For full details about this pager see
UQ1043 P137 Pager Quick Start.
PLEASE NOTE:
It is recommended that you change Extended User
Mode to Off.
“Setup & Edit” menu > Functions > UserExt = Off
This will hide the “Reset All” & “Turn Off” function
behind the password.
This will prevent a carer from clearing an alarm on
the pager and ensure they attend locally and press
the P176B reset button.
See pager handbook for further details.
To TURN OFF the pager, press and hold the
“On/Off & Menu” button for 3 seconds to enter
the “Set-up & edit” menu. Use the right key to
scroll to the menu item “Turn Off.” Select
“Turn off” with the up key and the
pager will turn off.
Turning off the Pager
Alarm
Mute
On / Off
Figure 2

8
Pager Charging
Pairing Instructions
The pager’s battery should last approximately 3 days depending on how many alarm cycles it goes through during
this period.
When the pager’s battery starts to get low it will indicate less than 10% charging remaining. When nearly exhausted
it will indicate immediate charging is needed and an intermittent audible alarm will start.
Charge for at least 12 hours.
Ensure the monitor is turned on.
Set the pager into Auto-Add mode. This is done by pressing the menu button for 3 seconds to enter the
“setup & edit” menu.
Scroll right using the right arrow until a password is asked for (Pass=0000) and enter the password “1900” by using
the up/down buttons to change the selected number and the right key to select the next digit. The left key is used
to accept and conrm the entered password.
Now scroll right to “AutoAdd” and select with the up key, then the left key to conrm. Within 10 seconds the pager
should bleep and drop out of auto-add, offering a default name for the monitor, which is edited in the same way as
the password, this time letters & blank are also available for the name.

9
Reset Button
Fitting of Reset Button
The Reset button is designed so the carer can reset the call on the pager once they have attended to the monitors
seizure alarms.
Alert-iT advise that the Reset button is located as near to the user of the Companion mini as possible and is xed in
location using screws (not supplied) or the sticky pad (supplied).
When the Reset button is pressed, the call from the companion mini will cancel instantly from all pagers;
Please note, if Companion Mini is still detecting abnormal movement it will resend its alarm call and the pagers
will re-alarm.
The reset button is powered by 2x AAA batteries and should be replaced at the same time as the Companion mini,
see maintenance instructions on page 11.
Suggested placement of supplied sticky pads are shown in the photos above. The tabs can be tucked inside
the case before fastening the back into place. This will stop the tabs from protruding out of the sides once tted
into position.

Positioning the Companion Mini Pro 10
©Put the companion mini into “Test Mode” by briey pressing the recessed “Test” button on the front of
the monitor.
©Temporarily place the monitor under the mattress without any xings.
©Tap or press the bed to simulate seizure movements.
©The pager will temporarily display “Assist +1” and a short audible tone is played each time the Companion
Mini detects movement.
©If you are happy that the monitor is picking up each press/tap of the mattress then you can secure it into
position using the supplied Velcro pads or cable ties.
©If movement isn’t detected due to the mattress thickness or density, the foam provide is designed to enhance
the sensitivity.
©This is used to enhance the sensitivity of the 3 settings available if you require the Companion Mini to detect
small tremors associated with the seizure. Please use the sticky pads provided and secure the foam block
to the bottom of the Companion mini, place the unit under the mattress in a central location and test by
simulating the seizure.
©For an example of the seizure presentations discussed above, please see a video which was recorded in a
clinical simulation on our YouTube Channel “Alert iT Care Alarms”.
©If required, the base can be screwed to the bed through the holes in the base (screws not provided) if foam
not required.
©If a suitable position (place to detect movements) cannot be found, the sensitivity may need to be increased
slightly by connecting the monitor (mini) to a PC and making adjustments with the software provided Online
alert-it.co.uk/support
©Contact Alert-iT customer support for more information.
©As default the monitor detects any excessive movements in the bed for a period greater than 15 seconds.
View our How to guide for easy installation of our Companion Mini:
alert-it.co.uk/support/#1593172984362-df9e8b0d-2da8

Maintenance Instructions 11
How to Clean the Devices
Changing Battery’s in the Companionmini or Reset Button
It is highly recommended to test the system weekly by stimulating spasm movements on the bed for 15 seconds
(the default time unless changed by a user via programming) & ensure the alarm call is sent to the pager. To help
keep a record of testing, we have provided a test logging sheet on page 12, please write the serial number in the
space provided.
It is also recommended to regularly clean the units by wiping with cotton wool pads moistened (compressed until
dripping stops) with a mild detergent (0.5% washing up liquid) solution or by using an alcohol or baby wipe. Avoid
getting any liquid into the micro-USB connector.
Remove the base of the monitor. Also please notice the polarity marked into the case (Fig. 3) when replacing the 2x
AAA batteries.
After changing the battery’s, the monitor MUST be turned on again by pressing the recessed “TEST” button and
waiting for the 60 second test mode to nish.
Figure 4Figure 3

Routine Testing Sheet 12
Test Signature Date
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Serial Number:

Routine Testing Sheet 13
Test Signature Date
1
2
3
4
5
6
7
8
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20
Serial Number:

Routine Testing Sheet 14
Test Signature Date
1
2
3
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8
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20
Serial Number:

Routine Testing Sheet 15
Test Signature Date
1
2
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Serial Number:

Profile Editor Software 16
Changing settings on the Companion Mini
Using Profile editor
Place the Companion Mini in to test mode
(see device installation section on this handbook)
Click on the Icon which should
be found on your desktop after
Prole editor has been installed.
Click on seizure detection settings to make adjustments.
Click save the device to save new settings.
All the Companion Mini’s are supplied with a default setting;
`Medium sensitivity (2)
`15 Seconds delay (The Companion Mini with detects 15 seconds of continuous
movement before alarming).
If required, these setting can be adjusted using the Alert-iT prole Editing
software which is available to down load free from our Support page
www.alert-it.co.uk/support
Installation instructions are available with in the download.
A USB lead is provided to connect between the Mini and your Computer.

Specifications 17
Reset Button Companion Mini
Connections: B-Micro USB 2.0
Weight: 54g
Material: White ABS Anti-microbial
Dimensions (mm): 100 x 45 x 15 (HxWxD)
Batteries: 2x AAA (LR03) Non-rechargeable
Battery Life: 3 years
Operating Temp: 5°C to 35°C (Used Indoors)
Humidity: 90% max. Non-condensing
Radio Frequency: 434.075Mhz @ 10mW
Connections: B-Micro USB 2.0
Weight: 54g
Material: White ABS Anti-microbial
Dimensions (mm): 100 x 45 x 15 (HxWxD)
Batteries: 2x AAA (LR03) Non-rechargeable
Battery Life: 12 months
Operating Temp: 5°C to 35°C (Used Indoors)
Humidity: 90% max. Non-condensing
Radio Frequency: 434.075Mhz @ 10mW

Certification 18
Certification
Applicable EU Directives:
93/42/EEC Medical Device Class 1
1995/5/EC RTT&E directive for transmitting devices
For 3 years from the date of purchase of the initial equipment, Alert-iT will offer you;
`Access to support between the hours of 9.00am and 5.00pm each weekday (excluding Public Holidays) via the
telephone helpline for the purposes of fault diagnosis and the provision of advice.
`Repair (or if this is not possible-replacement) of faulty equipment free of charge, however, the equipment must
be returned to Alert-iT at your own expense.
`After inspection by Alert-iT engineers, any equipment that is deemed to have been damaged, rather than failing
due to a technical fault will only be repaired after you have agreed to being invoiced for the cost of repairs and
delivery.
`This agreement will terminate 3 years after the initial date of purchase, regardless of any new equipment being
issued in the interim period.
Please note that liquid ingress voids warranty.
PLEASE NOTE:
None of the comonents,
including batteries should be
disposed of as Domestic Waste.
For information on disposal
contact Alert-iT.

Important Information 19
1. Ensure that the senor cable is routed and secured to
avoid the risk of entanglement or strangulation.
2. Ensure the power cable is routed to avoid a trip
hazard.
3. Regularly check the power supplies for damage and
potential shock risks.
4. Ensure, by testing, that the alarm is annunciated at
the carer’s location(s).
5. Clean and disinfect each item regularly in accordance
with information on page 11.
6. Regularly test sensors as dened herein.
7. Use only the power supply and batteries
recommended.
8. Operate power supply and charge pager away from
direct heat and uncovered.
9. As with all medical electronic equipment there is
potential for the equipment to interfere with or be
effected by interference from other electrical or
electronic devices. For this reason avoid placing
the monitor, sensor or connecting cable in close
proximity to sensitive electronic devices or devices
which produce strong electromagnetic elds such as
radio transmitters, mobile phones or power cables.
10. Only use the monitor with accessories approved for
use with this product and only in accordance with
instructions.
11. If the equipment is modied in any way, appropriate
inspection and testing must be conducted to ensure
continued safe use of the equipment.
12. The carer must conduct a risk assessment to
determine if the level of reliability offered by the
monitor is sufcient or if additional monitoring is
needed. Contact the manufacture for assistance
with Risk Evaluation Tools.
13. Additional levels of mechanical protection may be
needed for some patient disorders. Contact the
manufacturers for advice.
14. The pager “Extended User” option should be
disabled if there are concerns that the carer may
turn-off the pager inappropriately and ignore alarms.
15. Some accessories are tted with small screws and
have plastic bags. Ensure these do not come into
the possession of vulnerable patients who might
choke on them.
16. Any sensor over the mattress (Bed Vacation or
Incontinence) has the potential to cause pressure
sores. The carer must assess this risk and monitor
the use of these products.
17. Any sensor over the mattress could pose a re
hazard if in contact with a smouldering cigarette.
The system complies with 93/42/EEC as a Class 1 Medical Device for use in a Home Healthcare
environment.
The system complies with EN60601 for Class 2 Electrical Safety and does not need a protective earth
and group 1 Class B EMC in a Home Healthcare environment.
The Alert-it system has been designed with due regard to reliability and integrity. While it offers a highly vigilant
monitoring method, it is always possible that a distress condition can go undetected for a variety of reasons (including
malfunction) and in life threatening situations it is advisable to use the Alert-it system in conjunction with additional
monitoring techniques (e.g. video). Neither the manufacturer nor its agent can accept legal responsibility to provide a
system that is infallible. The carer is responsible for assessing the risks of using this equipment and any settings
pertaining to it.

LESS STRESS CARING
Address:
Alert-iT Care Alarms
Fernie House, Unit 3
Jackson Street
Coalville Business Park
Leicester. LE67 3NR
Call:
[phone]
Visit:
www.alert-it.co.uk
Social:
AlertitCareAlarms
Alert_iT_Care
Alert-iT
UH1462B v6