ALLEN & HEATH Qu Series User manual

Qu Service Guide
DISTRIBUTOR USE ONLY!

Warranty
The Allen & Heath warranty policy is as follows:
If the unit fails within 30 days of receipt by the distributor, then A&H will offer
parts for repair. If the unit is DOA, then A&H will offer a replacement unit.
If the unit fails within 12 months of purchase by the end user, then A&H will offer parts free of
charge for repair by the distributor.
Component level repairs are not advised and are not supported on units within warranty.
For warranty enquiries, please contact [email protected] with the serial number, date of
purchase and required part number.
For part orders for spares stock and out of warranty repairs please contact our spares administrator
Fiona.[email protected]

Qu Disassembly

Bottom Panel
Remove the bottom panel to access the inside of the unit.

Disassembly
If removing the Fader PCB, remove all fader caps and position the faders
away from the edge to avoid catching.

Disassembly
Remove the front fader fixings when removing the fader PCB.

Disassembly
If removing the Surface PCB or replacing the screen, remove the rotary pots and nuts.

12v Fader Motor Supply
There is a separate 12 volt supply to the fader PCB to power the fader motors.

Changing the Screen
11
2
When changing the screen, disconnect the screen’s connection to the CPU
before removing PCB’s.

Changing the Screen
Lift the CPU PCB upwards to remove, as connectors are placed between the
CPU and Audio PCB.