ALLEN & HEATH CC-7 User manual

CC-7/CC-10
Getting Started Guide
CC-7 and CC-10 are touch panels for desktop or wall mount use, configured to
run the Allen & Heath Custom Control app in kiosk mode.
Check content
Check that you received the following:
•Touch panel CC-7 or CC-10
•12V power supply unit
•Safety sheet
Installation
CC-7 and CC-10 have threaded inserts for standard VESA 75x75mm mounting.
Allen & Heath can provide a desktop stand (part number CC-STN) and a
wall/glass mount bracket (part number CC-BRK).
Overview
CC-10
1
2
3
4

CC-7, CC-10 Getting Started Guide
AP12698 Issue 3
CC-7
1. Power button
Short press for sleep / wake up.
Long press to power down / reboot. A confirmation dialog
box is displayed on the screen.
2. DC Input and LED indicator
12V/2A DC input. Alternatively, the unit can be powered over
Ethernet.
Only use the PSU supplied with the touch panel.
The LED indicator lights up green when the unit is powered
and red when the unit is in sleep mode.
3. USB-A port
USB 2.0 port for Custom Control updates.
4. Ethernet port
PoE enabled, Gigabit Ethernet RJ45 port for connection to
the mixing system.
Operation
The touch panels are configured to launch the Custom Control app at power up
and in kiosk mode, hiding the OS status / notification bar and navigation bar,
and preventing end users from exiting the app, thus securing the settings and
operation of the touch panel.
At power up, wait until the Custom Control login screen is displayed. Select a
system from the list or enter the target IP address, enter the Username and
Password, and touch Connect.
Swipe right from the left border to access further app settings such as Auto
Login.
1
3
4
2

CC-7, CC-10 Getting Started Guide
AP12698 Issue 3
The Custom Control app downloads and displays a custom
user interface from a compatible Allen & Heath system. The
interface is created and uploaded using the Custom Control
editor. For more information on Custom Control, please refer
to the Allen & Heath website and the app Help.
Configuration
An installer, integrator or system admin can exit the app to change the touch
panel settings such as IP address or brightness, or to update the software.
Swipe right from the left border to access the app settings and touch Quit. Enter
the factory unlock PIN code: 8789.
The Settings app gives access to several settings for the touch panel, for
example:
•Network settings –select Ethernet and enter a static IP address,
subnet mask and gateway if required. Factory default is automatic IP
address (DHCP).
•Scheduled sleep –select Schedule / Set Scheduled sleep On/Off
Clocks and set the Time and Repeat options as desired.
•Language –select System / Language & Input. This applies to the
Android OS only, not to the Custom Control app.
To adjust the brightness of the screen, swipe down from the top of the screen,
touch Brightness and slide the control to adjust. Auto adjusts the brightness
automatically based on the ambient light.
Software updates
To update the Custom Control app:
•Download the kiosk version of the app from www.allen-
heath.com/custom-control/.
•Store the correct version of the installer file on a USB drive. Use:
CustomControllerApp-32k.apk (32bit) for CC-10,
CustomControllerApp-64k.apk (64bit) for CC-7.
•Insert the USB drive into the USB port of the touch panel.
•Exit the app as described in the section above, open the Files app,
locate and launch the .apk installer.
•Follow the instructions on screen.

CC-7, CC-10 Getting Started Guide
AP12698 Issue 3
CC-7 and CC-10 require the kiosk version of Custom Control,
V1.20 or higher. Only install updates from the Allen & Heath
website. Do not use the public version of the Custom Control
app from the Google Play store.
Check www.allen-heath.com for the latest version of the
Custom Control kiosk app and any updates for the CC-7 and
CC-10 panels.
Specifications
Power and Temperature
DC Input
+12V DC 2A
Operating Temperature Range
0°C to 40°C (32°F to 104°F)
PoE Requirements
802.3af 15W
CC-7 screen
Capacitive, 10 point touch
projected
Resolution
1024x600
Brightness
240 cd/m2
Viewing Angle
H 140° / V 130°
Contrast Ratio
600:1
Aspect Ratio
17:10
CC-10 screen
Capacitive, 5 point touch
projected
Resolution
1280x800
Brightness
500 cd/m2
Viewing Angle
H 160° / V 160°
Contrast Ratio
800:1
Aspect Ratio
16:10
A limited one year manufacturer’s warranty applies to this product, the conditions
of which can be found at: www.allen-heath.com/legal.
Copyright © 2022 Allen & Heath. All rights reserved.
ALLEN&HEATH
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK
http://www.allen-heath.com