Alliance Laundry Systems Speed Queen DR5003WG User manual

User's Guide
for Dryers
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the
machine.
(If this machine changes ownership, this manual
must accompany machine.)
www.speedqueen.com
Part No. D516890ENR5
January 2020

WARNING
WARNING
FOR YOUR SAFETY, the information in this manual
must be followed to minimize the risk of fire or ex-
plosion or to prevent property damage, personal in-
jury or death.
W033
WARNING
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Clear the room, building or area of all occu-
pants.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s in-
structions.
• If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by a
qualified installer, service agency or the gas sup-
plier.
W052
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DO NOT COPY or TRANSMIT
3 Part No. D516890ENR5

Product Registration
New owners of Alliance Laundry Systems equipment are en-
couraged to register their appliance to insure proper limited
warranty coverage. Register online at http://www.speed-
queen.com/home/en-us/support/product-registration.aspx or
contact your dealer to register your appliance. All information
will be kept confidential and will not be distributed to other
parties.
Product Registration
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DO NOT COPY or TRANSMIT
4 Part No. D516890ENR5

Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAU-
TION”), followed by specific instructions, are found in this man-
ual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and
those maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons when using your dryer, fol-
low these basic precautions:
W130
• Read all instructions before using the dryer.
• Refer to the GROUNDING INSTRUCTIONS in the INSTALLA-
TION manual for the proper grounding of the dryer.
• Do not dry articles that have been previously cleaned in,
soaked in, washed in, or spotted with gasoline, dry-clean-
ing solvents, other flammable or explosive substances as
they give off vapors that could ignite or explode. Highly
flammable substances commonly used in domestic envi-
ronments including acetone, denatured alcohol, petrol/
gasoline, kerosene, spot removers (some brands), turpen-
tine, waxes and wax removers. This appliance shall not be
used to dry off solvents or dry-cleaning fluids.
• Do not allow children to play on or in the unit. This appli-
ance is not intended for use by young children or infirm per-
sons without supervision. Young children should be super-
vised to ensure that they do not play with the appliance.
• Before the dryer is removed from service or discarded, re-
move the door to the drying compartment.
• Do not reach into the dryer if the cylinder is revolving.
• Do not install or store the dryer where it will be exposed to
water and/or weather.
• Do not tamper with the controls.
• Do not repair or replace any part of the dryer, or attempt
any servicing unless specifically recommended in the user-
maintenance instructions or in published user-repair in-
structions that you understand and have the skills to carry
out.
• Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener product.
• To reduce the risk of fire, DO NOT DRY plastics or articles
containing foam rubber (also known as latex foam) or simi-
larly textured rubberlike materials. Foam rubber materials
can, when heated, produce fire by spontaneous combus-
tion.
• Always clean the filter after every load. A layer of lint in the
filter reduces drying efficiency and prolongs drying time.
• Keep area around the exhaust opening and adjacent sur-
rounding area free from the accumulation of lint, dust and
dirt.
• The interior of the dryer and the exhaust duct should be
cleaned periodically by qualified service personnel.
Safety Information
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5 Part No. D516890ENR5

• This gas appliance contains or produces a chemical or
chemicals which can cause death or serious illness and
which are known to the State of California to cause cancer,
birth defects, or other reproductive harm. To reduce the
risk from substances int he fuel or from fuel combustion,
make sure this appliance is installed, operated, and main-
tained according to the manufacturer's instructions.
• Dryer will not operate with the loading door open. DO NOT
bypass the door safety switch by permitting the dryer to op-
erate with the door open. The dryer will stop tumbling when
the door is opened. Do not use the dryer if it does not stop
tumbling when the door is opened. Do not use the dryer if
it does not stop tumbling when the door is opened or starts
tumbling without pressing or turning the START mecha-
nism. Remove the dryer from use and call the service per-
son.
• Do not put articles soiled with vegetable or cooking oil in
the dryer, as these oils may not be removed during wash-
ing. Due to the remaining oil, the fabric may catch on fire
by itself.
• To reduce the risk of fire, DO NOT put clothes which have
traces of any flammable substances such as machine oil,
flammable chemicals, thinner, etc. or anything containing
wax or chemicals such as in mops and cleaning cloths, or
anything dry-cleaned at home with dry-cleaning solvent in
the dryer.
• Use the dryer only for its intended purpose, drying clothes.
• Always disconnect the electrical power to the dryer before
attempting service. Disconnect the power cord by grasping
the plug, not the cord.
• If supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its
service agent.
• Install this dryer according to the INSTALLATION INSTRUC-
TIONS. All connections for electrical power, earthing and
gas supply must comply with local codes and be made by
licensed personnel when required. Do not do it yourself un-
less you know how!
• Remove laundry immediately after the dryer stops.
• Always read and follow manufacturer's instructions on
packages of laundry and cleaning aids. Heed all warnings
or precautions. To reduce the risk of poisoning or chemical
burns, keep them out of reach of children at all times (pref-
erably in a locked cabinet).
• Do not tumble fiberglass curtains and draperies unless the
label says it can be done. If they are dried, wipe out the cyl-
inder with a damp cloth to remove particles of fiberglass.
• ALWAYS follow the fabric care instructions supplied by the
garment manufacturer.
• Never operate the dryer with any guards and/or panels re-
moved.
• DO NOT operate the dryer with missing or broken parts.
• DO NOT bypass any safety devices.
• Failure to install, maintain, and/or operate this machine
according to the manufacturer's instructions may result in
conditions which can produce bodily injury and/or property
damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Common sense, caution and care must be exer-
cised when installing, maintaining, or operating the
washer.
Always contact your dealer, distributor, service agent or the
manufacturer about any problems or conditions you do not un-
derstand.
Safety Information
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6 Part No. D516890ENR5

Table of Contents
Product Registration............................................................................... 4
Safety Information.................................................................................. 5
Explanation of Safety Messages.....................................................................5
Important Safety Instructions.........................................................................5
Before Drying.......................................................................................... 8
Energy Saving Tips.........................................................................................8
Helps and Hints.............................................................................................8
Sort...............................................................................................................8
Load............................................................................................................. 8
Operating Your Dryer............................................................................. 10
Available Drying Cycles................................................................................ 10
Automatic Regular/Delicate Cycle.............................................................11
Timed Dry Cycle....................................................................................... 11
Automatic Wrinkle Out Cycle.....................................................................11
Automatic Perm Press/Knits Cycle............................................................11
To Dry Clothes............................................................................................. 11
End Of Cycle Signal......................................................................................12
Optional Drying Rack................................................................................... 12
Maintenance.........................................................................................13
Lubrication..................................................................................................13
Care of Your Dryer....................................................................................... 13
Exhaust System....................................................................................... 13
Lint Filter.....................................................................................................13
Cylinder Light.............................................................................................. 14
Troubleshooting.................................................................................... 15
Warranty Repairs.........................................................................................16
Contact Information..................................................................................... 17
© Copyright 2020, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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7 Part No. D516890ENR5

Before Drying
Energy Saving Tips
• Make sure the lint filter is always clean.
• Do not overload the dryer.
• Do not overdry items.
• Remove items to be ironed while still damp.
• Large loads of similar fabrics dry the most efficiently. How-
ever, dry permanent press in smaller loads to prevent wrin-
kling.
• Use the correct cycle for the type of fabric being dried.
• Locate your dryer so the exhaust duct is as short and
straight as possible.
• Do not open the door during the drying cycle.
• Plan to do your laundry on low humidity days; your clothes
will dry faster.
• Dry multiple loads of clothes one right after another so dry-
er interior does not have to be reheated for each load.
Helps and Hints
WARNING
To reduce the risk of fire, explosion, serious injury or
death, clothes which have traces of any flammable
substances such as cooking oil, machine oil, flam-
mable chemicals, thinner, etc. must not be put into
the dryer.
W131
• The directions for installation and proper exhausting are
given in the Installation Instructions which are included
with the dryer.
• Static electricity may cause garments of synthetic fibers (as
in lingerie) to cling together, especially if they are overdried.
The use of a liquid fabric softener in the rinse water of the
washer, or a fabric softener sheet in the dryer, will soften
clothes and reduce static electricity.
• Do not wash or dry clothes that shed lint in the same load
with permanent press or knit garments.
• Remove permanent press loads immediately after dryer
stops.
• Follow the care labels on FLAME RETARDANT, SCOTCH-
GUARD™, etc., garments for proper washing and drying.
• If loads should be damp for ironing, use the Damp Dryness
setting, in an Automatic cycle.
Sort
If you have correctly sorted the items for washing, they should
be properly sorted for drying too.
1. Sort by color.
2. Separate lint shedding fabrics and lint receiving fabrics.
Towels, flannels, chenille, cottons, rugs, etc., shed lint. Cor-
duroys, knits (including socks), permanent press, and syn-
thetics attract lint.
3. Separate no heat, low heat and high heat items.
In any kind of drying, lightweight fabrics will dry faster than
heavyweight fabrics. If mixed loads are dried together (such as
sheets and towels), remove the lighter weight fabrics when
they are dry to prevent overdrying and wrinkling. The best
method is to dry clothes which require the same time, temper-
ature or dryness level in the same load.
Load
WARNING
Do not wash or dry items soiled with vegetable or
cooking oils. Some oils may remain after washing
and may cause the fabric to catch on fire by itself.
W527
• Do not overload your dryer. Bulk, not weight, determines
the load size. If the dryer is overloaded, it could cause dis-
coloration or permanent heat damage to the load.
• There should be space in the dryer for the clothes to tum-
ble freely and help to reduce wrinkles.
• Large and small pieces together make up loads which will
tumble well. Permanent press loads should be smaller to
provide room for tumbling. Proper tumbling allows for fewer
wrinkles.
• A load can be too small. Just a few small pieces will not
tumble properly. They will take longer to dry and they may
be wrinkled. For small loads, add a couple of large towels
or non lint shedding items to aid in tumbling.
• The following illustrations show the ideal load sizes for fab-
rics. The average load will fill the cylinder one third to half
full when wet.
Cylinder with wet linens and cottons
D665I_SVG
Before Drying
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8 Part No. D516890ENR5

Cylinder with wet permanent press items
D666I_SVG
Before Drying
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9 Part No. D516890ENR5

Operating Your Dryer
Dryer with Timer Knob Start:
Dryer with Start Button:
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons, read the Safety Information
section before operating the dryer.
W520
Available Drying Cycles
NOTE: Use the automatic cycles for drying items that
can be dried with heat. These cycles automatically dry
loads to the dryness level selected.
MAX DRY and MORE DRY will dry very small loads and some
heavy items, such as blue jeans, but will overdry lightweight
items, such as sheets and shirts. Overdrying can cause wrin-
kling, shrinking, excessive lint conditions, and will use more
energy than necessary.
LESS DRY, which uses the least energy, will dry large loads and
lightweight items, such as sheets and shirts, but might leave
other items, such as denim and heavy bath towels, more
damp.
To increase energy savings and to make sure loads are dried
without overdrying, set your loads on LESS DRY. If items are
damp at the end of a cycle, the timer knob needs to be set
closer to the MORE DRY setting the next time these loads are
dried. If items are overdry at the end of a cycle, the timer knob
should be set closer to COOL DOWN when these loads are
dried again. Remember the settings that work best to get ideal
drying results.
The COOL DOWN period at the end of each cycle provides
items a chance to tumble with no heat and cool down to room
temperature. This prevents wrinkles from setting if items can-
not be cared for immediately.
The EXTENDED TUMBLE setting continues to tumble items at
no heat after the cycle has completed. This prevents wrinkling
when garments cannot be removed from the dryer immediate-
ly. By pressing the EXTENDED TUMBLE button to ON, the AUTO-
MATIC REGULAR/DELICATE and AUTOMATIC PERM PRESS/
KNITS cycles will tumble an additional 40 minutes.
NOTE: The timer knob will not advance as quickly in
the AUTOMATIC cycles as it does in the TIMED DRY cy-
cle. The time it takes for the timer to advance depends
on the type and size of the load being dried.
Operating Your Dryer
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10 Part No. D516890ENR5

The ENERGY SAVER settings, marked with a dot, show which
settings will use the least energy and will leave items damp for
easier ironing.
Automatic Regular/Delicate Cycle
Use for sturdy items like play or work clothes and also for deli-
cate items. The type of heat is determined by choosing the
proper Fabric Selector option. There are three settings in the
AUTOMATIC REGULAR/DELICATE cycle - MAX DRY, MORE DRY,
and LESS DRY.
Timed Dry Cycle
This cycle will operate dryer for up to 75 minutes. Cottons and
heavyweight items dry best between 50 and 75 minutes, and
lightweight items dry best between 20 and 40 minutes.
Automatic Wrinkle Out Cycle
Use this for items that are slightly wrinkled after sitting in a
dryer or laundry basket overnight. The cycle has a short heat
setting followed by a 15 minute COOL DOWN.
Automatic Perm Press/Knits Cycle
Use for permanent press items and synthetics. The type of
heat is determined by selecting the proper Fabric Selector op-
tion. There are three settings in the AUTOMATIC PERM PRESS/
KNITS cycle: MORE DRY, LESS DRY and COOL DOWN.
To Dry Clothes
IMPORTANT: Refer to the INSTALLATION INSTRUC-
TIONS before using dryer.
IMPORTANT: Before using dryer for the first time, use
an all-purpose cleaner or a detergent and water solu-
tion and a damp cloth to remove shipping dust from in-
side of dryer drum.
1. Sort items into separate loads.
NOTE: Remove all sharp objects from laundry to
avoid tears and rips to items during normal machine
operation.
2. Clean lint filter.
DRY2782N_SVG1
1
1. Lint Filter
Figure 1
WARNING
To reduce the risk of fire and risk of lint collecting
in exhaust duct, do not operate dryer without lint
filter in place.
W771
3. Load dryer half full with laundry ( 8.2 kg [18 pounds] ) max-
imum dry clothes load). Add fabric softener sheet, if de-
sired.
NOTE: To avoid damage to dryer, do not use more
than one fabric softener sheet per load.
D666I_SVG
4. Close loading door. Dryer will not operate with the door
open.
Operating Your Dryer
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11 Part No. D516890ENR5

D668IE0A
5. Select Fabric Selector. Follow garment manufacturer's care
labels for recommended temperature settings.
6. Select optional EXTENDED TUMBLE setting to continue
tumbling items at no heat.
7. Select timer setting in cycle desired. These cycles control
the drying time.
The ENERGY SAVER settings, marked with an asterisk (*),
show which dryer settings will use the least energy and will
leave items damp for easier ironing.
8. Push start button if available or push in timer knob to start
dryer.
NOTE: To stop dryer at any time, open the door or
turn timer knob to an off position. To restart dryer,
close door, reset timer if necessary, and push start
button or push in the timer knob.
End Of Cycle Signal
The volume of the signal tone may be set on OFF, LOUD or be-
tween the two selections. If a volume level is selected, the sig-
nal will let you know when the cycle is done. The signal will
stop when the door is opened, or when the timer is advanced
to an OFF position.
NOTE: The signal will come on every 10 minutes when
the optional EXTENDED TUMBLE setting is selected.
Optional Drying Rack
A drying rack, Part No. D512082, is available at extra cost
through your Factory Authorized Service Center.
The drying rack can be used in manual cycles only for no-tum-
ble drying of articles such as tennis shoes, sweaters, stuffed
toys or other delicate items.
DRY2332N_SVGDRY2332N_SVG
Operating Your Dryer
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12 Part No. D516890ENR5

Maintenance
Lubrication
All moving parts are sealed in a permanent supply of lubricant
or are equipped with oilless bearings. Additional lubrication
will not be necessary.
Care of Your Dryer
WARNING
To reduce the risk of an electric shock, serious injury
or death, disconnect the electrical service to the dry-
er before cleaning the interior.
W132
Dryer Interior
Wipe the surfaces using a soft cloth and household cleaner or
a non-abrasive paste of powdered laundry detergent and hot
water, followed by a short heat cycle with a load of rags.
To remove crayon or ball point ink off the dryer drum, put the
heat on high and use old rags in the dryer to absorb the crayon
or ink. If unsuccessful, contact the appliance dealer. DO NOT
use any chemicals in the dryer.
IMPORTANT: The use of chlorine bleach for removing
any discolorations should be avoided because bleach
could damage the finish.
Cabinet
Wipe the dryer cabinet as needed. If detergent, bleach or oth-
er washing products have been spilled on the dryer, wipe im-
mediately. Some products will cause permanent damage if
spilled on the cabinet.
Control Panel
Use only a damp or sudsy cloth for cleaning the control panel.
Some spray pretreat products may harm the finish on the con-
trol panel. DO NOT use products that contain alcohol on the
control panel.
Exhaust System
WARNING
To reduce the risk of electric shock, disconnect the
electrical service to the dryer before cleaning.
W043
WARNING
Any disassembly requiring the use of tools must be
performed by a suitably qualified service person.
W299
The exhaust duct should be inspected after one year of use
and cleaned if necessary by a qualified service person to re-
move any lint build-up. Inspect and clean exhaust duct every
one to two years as required thereafter.
Every two years a qualified service person should remove all
front panels and vacuum the inside of the dryer
NOTE: This recommended maintenance is not covered
under the terms of the warranty.
The weather hood should be checked frequently to make sure
the dampers move freely, dampers are not pushed in and that
nothing has been set against them.
Keep dryer area clear and free from combustible materials,
gasoline and other flammable vapors and liquids.
Do not obstruct the flow of combustion and ventilation air.
NOTE: Verify proper operation after servicing.
Lint Filter
The lint filter is located at the front of the dryer in the lower
part of the door opening.
CLEAN THE LINT FILTER BEFORE DRYING EACH LOAD.
Annually remove lint filter and screw to vacuum the duct under
it.
DRY2782N_SVG
1
1. Lint Filter
Figure 2
Maintenance
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13 Part No. D516890ENR5

Cylinder Light
If the dryer cylinder light needs replacment, order 10 Watt
bulb, part number 60954.
Maintenance
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14 Part No. D516890ENR5

Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Dryer Symptom Possible Cause/Solution
Dryer won’t start • Make sure the power cord is plugged all the way into the electrical
outlet.
• Make sure loading door is closed.
• Push timer knob in to start dryer.
• Make sure the laundry room fuse(s) isn’t blown or loose, or circuit
breakers aren’t open.
• The dryer itself does not have an electrical fuse. An electric dryer
has an electrical circuit with two fuses.
• Check if motor overload protector has cycled. Wait 10 minutes and
try again.
Dryer won’t heat • Electric dryers only – Some homes may have two fuses or circuit
breakers for an electric dryer; both fuses or circuit breakers should
be checked. Make sure the laundry room fuse(s) isn’t blown or
loose, or that the circuit breakers aren’t open.
• Gas dryer only – Make sure equipment and main gas line valve is
turned on.
• Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
Dryer doesn’t dry clothes satisfactorily • Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
• Auto-Sensing cycle – Adjust Dryness selection.
• Manual cycle - Allow more or less time.
• Clean the lint filter.
• Make sure the load isn’t too small. Small loads may not tumble
properly or dry evenly.
• The Auto-Sensing cycles are not suggested to be used for small
loads such as two small towels. For those loads, use the Time
Dry cycle.
• Check load being dried. Heavy items dried with lightweight items
will not dry as quickly as the rest of the load.
• Refer to Sort section for proper sorting information.
Dryer is noisy • Check dryer for foreign objects (nails, coins, bobby pins, metal,
plastic toys, etc.). Remove items from dryer.
• Make sure dryer is level. Uneven leveling can cause vibration.
Table continues...
Troubleshooting
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15 Part No. D516890ENR5

Dryer Symptom Possible Cause/Solution
Clothes are too wrinkled • Check heat setting. Overdrying can cause wrinkling.
• Check load size. Large loads may not tumble properly and may
cause wrinkling.
Clothes have odor • Check room for odors before drying clothes. Any odor (fried foods,
paint, varnish, cleaners, burning wood, etc.) will transfer to clothing
as the dryer draws air from the room.
• Ventilate room before drying clothes.
Cycle advances too slowly • When in an Auto-Sensing cycle, the time it takes depends on the
type and size of the load being dried. When clothing has more
moisture, the cycle takes longer than when the clothes are more
dry.
Troubleshooting
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16 Part No. D516890ENR5

Warranty Repairs
If something should occur with your washer or dryer that re-
quires service please use the service locator at www.speed-
queen.com.
We would like to point out items that would not be considered
a product failure and are not covered under warranty. If a serv-
ice technician is called for the items listed below you will be re-
sponsible for payment of the service call.
• Plugged or restricted venting
• Kinked venting
• Cleaning lint from within the dryer
• Home electrical issues
• Home gas issues
• Foreign objects found inside the dryer
Troubleshooting
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17 Part No. D516890ENR5

Contact Information
If service is required, contact the nearest Factory Authorized
Service Center. To find the nearest service center, visit us on-
line at www.speedqueen.com.
If you are unable to locate an authorized service center or are
unsatisfied with the service performed on your unit, contact:
Speed Queen
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.speedqueen.com - select "Find Service" and enter
your zip code to find a local service company
Phone: [phone]
Date Purchased
Model Number
Serial Number
DRY2527N_SVG
1
1. Serial Plate
When contacting us about your washer, PLEASE GIVE THE
MODEL AND SERIAL NUMBERS. The model and serial num-
bers are located on the serial plate. The serial plate will be in
the location shown. Please include a copy of your bill of sale
and any service receipts you have.
If replacement parts are required, contact the source from
where you purchased your washer or visit us online at
www.speedqueen.com.
WARNING
To reduce the risk of serious injury or death, DO NOT
repair or replace any part of the unit or attempt any
servicing unless specifically recommended in the
user-maintenance instructions or in published user-
repair instructions that you understand and have the
skills to carry out.
W329
Troubleshooting
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18 Part No. D516890ENR5