Alpha Technologies PRIma Gate User manual

USER Manual
GSM Gateway
PRIma Gate

PRIma Gate 2
Contents
Basic general features.................................................................................................................5
Description.................................................................................................................................6
CPU Board Description..........................................................................................................6
1.1 RJ45 pin setting......................................................................................................7
GSM peripheral Board...........................................................................................................8
Software .....................................................................................................................................9
1 File..................................................................................................................................9
1.1
New ........................................................................................................................9
1.2 Open.......................................................................................................................9
1.3 Save........................................................................................................................9
1.4 Save as....................................................................................................................9
1.5 Close.......................................................................................................................9
1.6 Download from Gateway.......................................................................................9
1.7 Upload to Gateway.................................................................................................9
1.8 Upload to Gateway Without Network Setting ........................................................9
1.9 Download CDR......................................................................................................9
1.10 Recent file ............................................................................................................10
1.11 Quit.......................................................................................................................10
2 View.............................................................................................................................10
2.1 Toolbar.................................................................................................................10
2.2 Status....................................................................................................................10
3 Connection ...................................................................................................................10
4 Options.........................................................................................................................10
4.1 Interface................................................................................................................11
4.2
Modem Setting.....................................................................................................11
4.3 Language..............................................................................................................11
4.4 Password...............................................................................................................11
4.5 Date/Time.............................................................................................................12
5 Service..........................................................................................................................12
5.1
System Information..............................................................................................12
5.2 Reset.....................................................................................................................12
5.3 Update firmware...................................................................................................13
5.4 Module reset.........................................................................................................13
5.5 Update Annoucements .........................................................................................13
5.6 System Monitor....................................................................................................13
6 Configuration ...............................................................................................................14
6.1 System..................................................................................................................14
6.1.1 General .............................................................................................................15
6.1.2 Network............................................................................................................16
6.1.3 Alarm indication...............................................................................................16
6.1.4 Call detail record (CDR)..................................................................................17
6.1.5 SMS Messages .................................................................................................17
6.2 ISDN.....................................................................................................................18
6.2.1 Common...........................................................................................................18
6.2.2 Lines.................................................................................................................20
6.2.3 Synchronization................................................................................................23
6.3 GSM.....................................................................................................................23
6.3.1 GSM Modules..................................................................................................24

PRIma Gate 3
6.3.2 GSM Incoming Group......................................................................................27
6.3.3 GSM outgoing groups......................................................................................30
6.4 LCR (Least Cost Routing)....................................................................................30
6.4.1 CLIP Table.......................................................................................................31
6.4.2 Routing Table...................................................................................................31
6.5 CLIP from GSM...................................................................................................32
6.6 Mobility Extension...............................................................................................33
7 Diagnostics...................................................................................................................34
7.1 ISDN lines............................................................................................................34
7.2 E1 lines credit.......................................................................................................34
7.3 GSM modules.......................................................................................................35
7.4 GSM modules credit.............................................................................................35
7.5 Statistic In Use .....................................................................................................36
7.6 GSM Modules Statistics.......................................................................................36
Appendix..................................................................................................................................37
Description of cdr line..........................................................................................................37
Description of status from GSM modules............................................................................38
Description of Alarm message from GSM modules............................................................39
Technical Conditions for Installation...................................................................................41

PRIma Gate 4
Dear customer,
We congratulate you on purchase our product. Our wish is to make you satisfied with the PRI
Gate completely and for a long time.
! Important!
Before you start installing this product, check whether the delivery is complete and read this
manual thoroughly. The manufacturer cannot be held responsible for any damages that
occurred due to incorrect use of this product in contradiction to this manual. The guarantee
terms do not cover damages of the product caused by rough handling, incorrect storage or by
exceeding the quoted technical parameters.

PRIma Gate 5
GSM Gateway
is a compact highly sophisticated system. It supports full remote
supervision and configuration via an IP network or USB port. The system has been designed
and works with a lot of highly sophisticated functions, which make it fully client-oriented and
highly reliable in cooperation with both GSM networks and ISDN. Configuration alterations
can be made without resetting, i.e. under full operation.
Basic general features
•
Connection to the exchange through ISDN E1 interface with DSS1 signaling or QSIG
•
4x GSM channels, upgradeable to 32
•
4x PRI ISDN interface
•
The outgoing calls from PBX extensions are route via the GSM modules in the
Gateway
•
Direct Inward System Access (DISA)
•
Mobility extension
•
Alarm indication
•
Call Detail Record (CDR)
•
SMS server
•
Call back
•
Smart Call back
•
Advice of charge (AOC)
•
Channel assotiation 1:1with GSM modules
•
Least Cost Routing for outgoing GSM calls (LCR) - helps your company to reduce the
phone cost
•
Incoming and outgoing calls managed by groups. (SIM card groups)
•
SIM card protection using PIN
•
Advance credit management (minutes credit)
•
You can manage the Gateway using a Configuration SW running under the
Windows XP, Vista, Windows 7 via USB or LAN port
•
Diagnostics of ISDN lines, ISDN lines Credit, GSM Modules Status and Credit
•
Status of modules with signal quality
•
Statistics

PRIma Gate 6
Description
The system is integrated in a 19“ sub rack of the height of 3U and depth 360 mm. The front
side is open, equipped with guides for plug-in boards with front panels.
CPU Board Description
The CPU board contains a powerful processor system controlling the whole system. The
board is designed on a 4-layer PCB of the size of 280x100mm. CPU board contains also four
primary rate (PRI, E1) ISDN interfaces and PCM bus switching and timing circuit. E1-A
interface is designed for connection to PBX and LCR functions is activated on this port. E1-B
is designed for connection to PSTN and all calls from this port will be routed to E1-A port.
Ports E1-C and E1-D are in present time reserved for future applications. Each of these
interfaces can be configured as TERMINAL or as NETWORK independently and each of
these interfaces can be configured as an input of clock synchronization with defined priority.
An USB interface, an Ethernet connector (10/100 Base-T), and four RJ45 connectors with
pair of E1 line status LED indicators are located on the front panel.
Description of LED value
GREEN YELLOW Description
LIGHT
DARK
Connection is OK
FLASH
DARK
No data link connection (Layer 2)
LIGHT
SOMETIMES
FLASH
Connection is OK, lines is not synchronized (slip)
DARK
FLASH
Signal is present but it is not OK
DARK
LIGHT
No signal
DARK
DARK
Line is not in configuration
LED LAN indicates LAN connection (LED is green – connection is OK, yellow LED flash
when LAN is under way).

PRIma Gate 7
1.1 RJ45 pin setting
Swapping of the transmitting and receiving connector pair can be made either automatically
according NT or TE configuration setting or manually according user setting. For this
selection is not need to switch any jumpers on CPU board – all can be made using Gateway
configuration software (see Expert Settings).

PRIma Gate 8
GSM peripheral Board
The GSM board contains four GSM modules, circuits for their connection to the PCM bus,
and DTMF receivers. The board is designed on a 4-layer PCB of the size of 280x100mm.
Four antenna connectors and 4 GSM status indicators are located on the front panel.
Possible statuses of indication LED diodes
Possible statuses of indication LED diodesPossible statuses of indication LED diodes
Possible statuses of indication LED diodes
LED Color Description
NONE Module is Not configured
GREEN LIGHT Connection in process (call)
GREEN FLASH
Module logged in the network, rest conditionon
Signal quality flash: 1 per 4 sec the lowest
5 per 4 sec the highest
RED LIGHT GSM module is not presented
RED FLASH other ERRORs see Error states
ORANGE LIGHT
SMS comunication
ORANGE FLASH
ERROR fast flash Initialization
slow flash No Network

PRIma Gate 9
Software
Gateway Configuration
This program allows you to configure and control your gateway. In top menu you can set all
parameters through items File, View, Connection and Options. First you install proper
interface in menu Option-Interface to configure other items. Some parameters you can set
through the use of item in toolbar ( New, Open, Save, Download from Gateway and Upload to
Gateway).
1 File
Section File allows you to define New File of configuration and save it as a *.cfg or open an
existing configuration file. After setting configuration you can save it or upload to gateway. It
contains an item for program end too.
1.1 New
In this pane you can create the new
configuration and load default setting in the
tree and set or change it.
1.2 Open
Program opens a file from a folder selected
by you.
1.3 Save
Program saves a file of configuration.
1.4 Save as
Program saves the file into a folder selected
by you.
1.5 Close
Terminates setting configuration.
1.6 Download from Gateway
If you extract from Menu File this item you can download last-saved configuration file from
gateway.
1.7 Upload to Gateway
This item allows you to save your configuration file to gateway.
1.8 Upload to Gateway Without Network Setting
This item allows you to save your configuration file to gateway without the Name and the
Network setting.
1.9 Download CDR
If you extract from Menu File this item you can download call detailed records (*.csv) from
gateway. Description of cdr line is in Appendix.

PRIma Gate 10
1.10 Recent file
There are recent saved files of configuration (last 6).
1.11 Quit
Terminates the program.
2 View
2.1 Toolbar
Display or hide toolbar with items New, Open, Save, Download from Gateway, Upload to
Gateway All, or Upload to Gateway Without Network and information about program.
2.2 Status
Display or hide status line on the bottom of pane.
3 Connection
Section Connection allows you to connect or disconnect COM port or Modem.
If you choose to connect by modem the window
will open. Then you can see the window
till the modem answers. This window is
closed after successfull connection. You can use all functions (diagnostics, set-up date) except
Update firmware and General reset.
4 Options
This section is used for setting Interface, Modem, Password, Language and Date and Time.

PRIma Gate 11
4.1 Interface
Select COM port
Choose proper COM port, which makes
communication gateway with your PC.
4.2 Modem Setting
•
Select COM port
Choose proper COM port, which makes
communication gateway with your modem.
•
Initialization command
Type AT command according to modem. The
number (60) means how long lasts the
connection without exchange of messages.
•
Dial number
Number of SIM card to connecting modem.
4.3 Language
English.
4.4 Password
You can set or change password for access to
gateway. Password is saved in Gateway.

PRIma Gate 12
4.5 Date/Time
You can set or change date and time in the
gateway.
5 Service
This item contains commands for
the gateway and allows display
System Monitor (available only if
the Gateway is connected).
5.1 System Information
This item displays System information.
5.2 Reset
System restarts the gateway and initializes all Gateway boards (the gateway communication is
not discontinued but all current calls and SMS to be sent are terminated!).

PRIma Gate 13
5.3 Update firmware
System writes firmware (file *.LMF)
into Gateway.
Warning! If you can write firmware
from network and the connection is
unstable it is possible failure of
update firmware.
5.4 Module reset
You can choose the GSM module to reset it.
5.5 Update Annoucements
System writes Annoucements (file *.LMF)
into Gateway.
5.6 System Monitor
This pane is used for storing traces from ISDN layers (sending and receiving messages) for
possible check in case of problems.

PRIma Gate 14
6 Configuration
In the bookmark of Configuration you can set Gateway parameters as System, ISDN,GSM,
LCR (Least Cost Routing), CLIP from GSM and numbers for Mobility Extension.
6.1 System
This pane allows you to assign General parameters, to set network parameters (Network) ,
parameters for Alarm Indication, CDR and parameters for transmission of received SMS
messages.

PRIma Gate 15
6.1.1 General
In this section you can assign name of your equipment in Gateway Identification and set
application of Mobility Extension, Announcements and VoIP.
- Mobility Extension
Off
Mobility Extension is disabled.
On for defined users
Mobility Extension is alowed only for users defined in List of GSM numbers in CLIP from
GSM, other users cannot use this function.
On global (for all users)
Mobility Extension is alowed for all GSM users.
The Mobility Extension is the service that turns your call to other user.
Example:
You have one call and you need to consult with other user. By pressing "*" on your mobile
phone you hold your first call. (Hold allows you to park a call until it can be transferred or
managed.)
You can dial the number of other user and the hold user is listening music.
When other user answers the call (or is ringing) you can transfer this user with the hold user
by hanging up your mobile phone.
If you have two calls on your mobile phone you can retrieve to hold user and disconnected
other user by pressing "*" .
When other user does not answer the call you can retrieve to hold user by pressing "*".
If you dial wrong number of other user you can retrieve to hold user by pressing another "*".
- Announcements
Send annoucement for outgoing calls to GSM
The user of GSM module will hear the annoucement at the begin of the call.
Send annoucement for incoming calls from GSM
The user of GSM module will hear the annoucement at the begin of the call.
You can choose
PBX user hears silence or
PBX user hears announcement.

PRIma Gate 16
If the user hears the announcement you can set
time for transmission of beeps during a call from 0 - 240 seconds. Default "0" means no
beep.
- Module VoIP
You can set up Module VoIP if there is one.
6.1.2 Network
In this section you
can set parameters as
IP address, Subnet
mask, Default
gateway, number of
the Port and DNS
servers
6.1.3 Alarm indication
Gateway will send alarm message to assigned GSM number or IP address in case of trouble
with some GSM module. Description of Alarm Message is in appendix.
- GSM numbers for SMS alarm indication
In this section you can set max 5 numbers for SMS message.
If this numbers aren't filled alarm messages are not sent.
- Address for IP alarm indication
You can set the address for IP alarm indication and the number of port.
You can type the IP adress in two formats
o
for example 192.168.1.14
o
or www.my_name.com (in this case you must set DNS server in Network Setting for
Remote access)
and supervisory program will send the alarm message in syslog protocol.
The port number has max 5 digit.
If this address isn't filled alarm messages are not sent.

PRIma Gate 17
6.1.4 Call detail record (CDR)
The gateway sends Call Detail Record (CDR) containing details of a call passed through it.
Description of cdr line is in Appendix except the first column, which is heading described in
syslog protocol.
IP address for CDR transmission
You can set the address for IP of CDR transmission and the number of port.
You can type the IP adress in two formats
for example 192.168.1.14
or www.my_name.com (in this case you must set DNS server in Network Setting for Remote
access)
and supervisory program will send the CDR message in syslog protocol.
If this address isn't filled CDR messages are not sent.
Timeout (minutes)
You can set period for transmission of CDR.
The value is from 1 to 65534 minutes.
Store CDR for
You can choose storing Answered and/or Unanswered calls
6.1.5 SMS Messages
IP address for received SMS messages transmission
The gateway sends received SMS
message if Address and Port number
is filled.
You can set the address for IP of
received SMS messages and the
number of port.
You can type the IP address in two
formats
for example 192.168.1.14
or www.my_name.com (in this case
you must set DNS server in Network
Setting for Remote access)
and supervisory program will send the
received SMS message in syslog
protocol.
If this address isn't filled received
SMS messages are not sent.

PRIma Gate 18
- SMS notification for unanswered call
SMS text
You can type the text (max. 160 characters), which is sending to the user of GSM network if
the call is unanswered.
If text of SMS message contain string ?????? (6x question mark) this string will be replaced
by the extension of caller.
- Select GSM modules allowed to send SMS messages
Each outgoing SMS message (except the the Alarm messages) will be sending by GSM
modules which you select.
You can select All or separately GSM modules.
SMS server
When using the SMS-Mail application the GSM gate allow transmission or receipt of SMS
messages.
6.2 ISDN
This pane contains setting of ISDN line. You can set Common properties, options for each
Lines and Synchronization.
6.2.1 Common
Dial tone
No dial tone
Gateway will not send any dial tone towards PBX on empty SETUP (in case that receive
SETUP message without called party number).
Continuous tone
Gateway sends continuous dial tone.
Tone Morse A
Selection of type of dial tone (330 ms pulse, 330 ms pause, 660 ms pulse, 660 ms pause).
Wait for dialing
Time (1-60 seconds) to wait for next digit. This timeout causes the end of dialing from PBX.

PRIma Gate 19
Time to save smart callback
Time (0-48 hours) for saving
callback information in Gateway
smart callback table.
‘0’ means that smart callback
function is disabled.
Channel assotiation 1:1 with
GSM modules
Each channel from PBX has fix
channel of GSM module.
For example: 1.voice channel is
connected to 1. GSM module and
vice versa, GSM modules 31, 32 are
unused.
Call progress tone
User of PBX will hear progress tone
or will not it.
GSM CLIP modifications
•
Substitute '+' for GSM CLIP in international format (+420 -> 00420)
Supply '+' in inernational format or not.
•
Cut prefixes '+', '0' and '00' in GSM CLIP (00420 -> 420)
Default - this function is not use.
•
Country prefix for change GSM CLIP from international to national format
You can set the national format.
For example: You type 420
If you tick off "Cut prefixes...." 004209x -> 9x
If you do not tick off "Cut prefixes...." 004209 -> 09x
Timeout if extension does not answer
Time in seconds. Default is 30 seconds.
Delay before Alerting
Time in seconds or R. Default is 0 seconds.
Rmeans that gateway generates its own ring back tone in case that Call progress tone is OFF.
If Call progress tone is ON Ris no use.
Send CONNECT together with ALERTING
If you tick off this item the message ALERTING and CONNECT will be sending together.
Only for call from PBX to GSM network.
Condition for blocked PBX line

PRIma Gate 20
You can set number of SIM cards, or number of SIM cards with poor signal as well as define
the value of poor signal when the line will be blocked.
•
Number of SIM cards not logged (0-32)
Default - 0 - this function is not use.
•
Number of SIM cards with poor signal (0-32)
Default - 0 - this function is not use.
•
Parameter for poor signal definition (-113 dBm - -51dBm)
You can set the level of poor signal (only odd-numbered).
ISDN cause if GSM modules/groups are busy
You can set cause (1-127) if the GSM modules/groups are busy. Default value is cause 3 (No
route to destination).
6.2.2 Lines
In this section you can set options for each line (PBXE1-A, PSTNE1-B, E1-C, E1-D).
Protocol
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