Alpha A1-14-24-P User manual

™
Alpha
Printable PDF
User Manual and Installation Guide
United Chargers Inc
Phone: [phone]
E-mail: [email protected]
Website: www.unitedchargers.com
Level 2 Multimedia
Home EV Charging Station

Table of Contents
Introduction .......................................................................................................1
Alpha Multimedia EV Charging Station ................................................................................. 1
Product Specications............................................................................................................. 2
Important Safety Instructions ................................................................................................ 3
Repair and Maintenance Clause ............................................................................................ 3
FCC Declaration of Conformity ............................................................................................. 3
Installation .........................................................................................................4
Service Wiring Requirements ................................................................................................. 4
Install Charging Station ........................................................................................................... 5
Optional Hardwire Connection .............................................................................................. 8
Install EasyEVPlug .................................................................................................................... 9
Charger Set Up ...................................................................................................10
Set Maximum Amperage ....................................................................................................... 10
Set Voltage................................................................................................................................ 10
Set Date and Time ................................................................................................................... 11
USB Software Update.............................................................................................................. 11
Charger Use ........................................................................................................12
Indicator Light .......................................................................................................................... 12
Meter......................................................................................................................................... 12
Set Charging Schedule ............................................................................................................ 13
Reports...................................................................................................................................... 13
Charger Fault............................................................................................................................ 13
General Product Care and Use Information ...................................................14
Product Care............................................................................................................................. 14
Warranty.............................................................................................................15
Warranty Terms and Conditions............................................................................................ 15
Check Warranty Info................................................................................................................ 15

1
Alpha is the rst Interactive Multimedia EV charger in this solar system. The complete solution
for your Smart Home.
Alpha features a 7-inch touch screen display for Smart Charging and more. The 25ft (7.62M)
output cable is compatible with all J1772 Electric Vehicles. Alpha provides up to 10 KW of power
to your vehicle and can be adjusted for 16A-40A Maximum Current Output.
This User Guide contains instructions and warnings that must be followed when installing and
using the Alpha Electric Vehicle Supply Equipment (EVSE). Before installing or using the EVSE,
read this document including any WARNING and CAUTION markers.
This document provides instructions for the charging station and should not be used for any
other product. Consult with a licensed contractor, licensed electrician, or trained installation
expert to ensure compliance with local building codes and safety standards.
Introduction
Alpha Multimedia EV Charging Station

2
Product Specications
Model Number A1-14-24-P
A1-6-24-P
EVSE Level Level 2
Maximum Output Rating 40Amps
Alternate Adjustable Output Ratings 16A-40A
Charge Cable Length 24ft (7.3m)
Electrical Circuit / Input Power
Requirements
Circuit Requirement: Dedicated Single Phase 208-
240VAC, 50/60 Hz. Branch Breaker: Double pole.
Circuit Conductors: Line 1, Line 2, Earth / Ground.
Input Power Connection Standard: Plug-in NEMA 6-50 or NEMA 14-50 Plug.
Plug is removable for Hardwire Connection.
Installation Rating: NEMA 3R, Indoor/Outdoor Rated.
Operational Ratings:Temperature: -22⁰F to 122⁰F (-30⁰C to 50⁰C); Humidity: 95% RH
noncondensing
Mounting: Wall Mounted
Overall Dimensions EVSE: 10.25 x 6.25 x 3.75 inches (26.0 x 16.0 x 9.3
cm)
Display and Indicators 7-inch touch screen interactive display

3
Repair and Maintenance Clause
• The Alpha EVSE does not require regular maintenance. Inspect the unit periodically to ensure
that all parts remain in good working order and no damage exists.
• Do not attempt to disassemble, repair, tamper with, or modify any components inside the
device. Contact United Chargers for any repairs.
Important Safety Instructions
• Read all the instructions before using this product.
• Before installation or use of this product consult with a licensed electrician to ensure
compliance with local building codes and safety standards.
• Children should not use this device.
• Do not put ngers into the EV connector.
Do not touch live electrical parts.
• Do not use this product if the exible power cord or EV cable is ragged, has broken insulation,
or any other signs of damage.
• Do not use this product if the enclosure or the EV connector is broken, cracked, open, or
shows any other indication of damage.
• Disconnect the power supply to before installing, adjusting, or repairing the charging station.
This charging station complies with part 15 of the FCC Rules. Changes or modications the
charging station not expressly approved by the manufacturer could void FCC compliance.
Operation is subject to the following two conditions:
This charging station may not cause harmful interference. This device must accept any
interference received, including interference that may cause undesired operation.
FCC Declaration of Conformity

4
Installation
Service Wiring Requirements
Prior to mounting, consult a certied electrician about an electrical source that can support the
following:
The Circuit must be a DEDICATED CIRCUIT 208-240 VAC, 50-60 Hz, Single Phase.
Requirements govern that only 80% of the circuit rated load may be utilized. Use the following
Maximum Amperage Settings depending on the circuit breaker rating:
Circuit Rating Maximum Charging Station Output
50A 40A
40A 32A
30A 24A
20A 16A
• A Double Pole Circuit Breaker of the circuit rating must be used.
• The Charging Stations can connect a Standard NEMA 6-50 or 14-50 Receptacle, or the unit can
be hardwired.
• A cable with a dedicated grounding conductor connected to the equipment ground terminal
block must be used.
CAUTION: The service wiring in this section are specic to North America only. Before installing
the Charging Station, identify the type of utility service connection onsite. If unsure about the
type of connection available at the service panel, contact your utility service provider.

5
Prior to mounting, determine the location of an acceptable mounting support:
• The charging station must be anchored into a mounting support such as a 2” x 4” stud or a
solid concrete wall. DO NOT mount this unit directly to a stucco/drywall/wall board.
• Mount the unit between 24 inches (0.6 m) and 48 inches (1.2 m) from the ground. The NEMA
outlet should be located no less than 20~26” from the ground or as dened by applicable,
local electrical safety codes and standards.
Mounting Screw Recommendations:
• For nished walls supported by wood studs, use #14 or M6 tapping screws. (Included).
• For masonry walls, use M6 mechanical screws. (Commercially available)
Parts and Tools required for installation:
Install Charging Station
Part Size Source
Mounting Bracket 255 x148 x 36 mm Included with product
Robertson-Head Screw (x2) #14 Included with product
Socket cap screw (x4) 5/16” Included with product
Side Bracket Included with product
Side Cover Screws 40mm Included with product
Allen Key 3/16” Commercially Available
Robertson Head Screwdriver #14 Commercially Available

6
1. Separate the front and back pieces of the mounting bracket by pushing down on the notch.
2. Secure the back piece of the mounting bracket to the wall or other suitable structure using the
Robertson-head screws.
3. Attach the front piece of the mounting bracket to the back of the charging station using the
Socket-cap screws and washers. Ensure the top of the mounting bracket is matched with the top
of the charging station.

7
5. Position the Side Cover over the mounting bracket. Use the Side Cover screws to secure the
two pieces together.
6. Plug in the power cord to the NEMA 14-50 or NEMA 6-50 Wall Outlet/Receptacle.
4. Mount the charger on the wall by securing the front piece of the mounting bracket to the back
piece. Align the notches and press down to secure the charger.

8
Optional Hardwire Connection
CAUTION: Do Not attempt to hardwire the Alpha unless you are qualied to do so. If you are not
qualied, contact a licensed electrician.
1. Choose a copper wire conduit in accordance with all applicable, local, and electrical safety
codes and standards.
2. Choose a terminal ring with the following characteristics:
• Recommended Wire Strip length: 8mm (0.32”)
• Width of the terminal block opening: 10.2mm (0.41”)
3. Using the appropriate tool, clamp the wire terminal to the copper wire. For non-insulated
terminals, use a heat shrink tube to cover the non-insulated portion of the terminal.
4. Remove the plastic protective cover from the front of Alpha.
5. Use a Phillips Head screwdriver to remove the 6 screws on the front of alpha. Carefully place
the front cover to the side without damaging the communication cable.
6. With the front cover placed to the side, use a Philips Head screwdriver to release terminal
screws of the 6-50 or 14-50 Plug cable. Loosen the Strain Relief Fitting and remove the Plug.
Remove the Strain Relief connector.
7. Insert the wire end passing through the conduit and insert them into the input wiring hole.
(Use Red wire for L1, Black wire for L2, Green wire for G). Attach the copper wire on the
corresponding terminal block. Use the following wire and torque force when connecting to
input terminal block:
Terminal Conductor Screw Rating Torque
L1 8 AWG M4 90C copper wire max 1.8Nm | 16
LBF.IN
L2 8 AWG M4 90c copper wire max 1.8Nm | 16
LBF.IN
G 8-10 AWG M4 90c copper wire max 1.8Nm | 16
LBF.IN

9
Install EasyEVPlug
1. Hold back of holster against the mounting surface.
Fasten Phillips head screws through back holes. Use
anchors if attaching directly to drywall.
The EasyEVPlug™ Holster or Tesla EasyEVPlug™ Holster is the new innovative method to protect
your plug and manage your cord. It has the following features:
• No need to aim – awless plug even in the dark.
• Your EV holster will always be in a convenient location.
• Saves space – special angle for less wall clearance.
• Integrated cable management – holds up to 25 feet of cable.
The EasyEvPlug holster can be installed at any location near the charging station.
(x4)
2. Insert charging connector into holster.
3. Wrap cable on top of EasyEvPlug.

10
Charger Set Up
Set Maximum Amperage
• The Charging Station Default Factory Maximum Current Output Setting is 40A (9.6 kW) for use
with a 50A Circuit Rating.
• The Circuit must be a DEDICATED CIRCUIT 208-240 VAC, 50-60 Hz, Single Phase.
• Requirements govern that only 80% of the circuit rated load may be utilized, hence the higher
Circuit Ratings Requirement relative to maximum Charging Station output:
Circuit Rating Maximum Charging Station Output
50A 40A
40A 32A
30A 24A
20A 16A
To set the Maximum Output Current:
1. Select the Amperage icon from the home screen.
2. Set the Max Amperage using the +and -buttons. Set the Maximum Output Current to be no
more than 80% of the circuit breaker rating.
3. Select the Set button.
4. Press the Home button to go back to the home screen. Your settings will be saved.
Set Voltage
1. Select the Amperage icon from the home screen.
2. Set the Voltage to either:
• 240V - Home
• 208V - Commercial
If you are unsure of your voltage rating, consult a licensed electrician.
3. Press the Home button to go back to the home screen. Your settings will be saved.

11
Set Date and Time
1. Select the Date | Time icon from the main menu.
2. Set the hour and minute to the appropriate value. Select AM or PM.
3. Set the Date, Month, Year, and Weekday to the appropriate values.
4. Select the Set button.
5. Select the Home button to go back to the main menu. Your settings will be saved.
USB Software Update
1. Go to the Software Updates page on alphaevcharger.com
2. Download the compressed folder from the Active Updates section.
3. Save the les onto your USB drive.
4. Power o the Alpha Charger by unplugging it or by switching the upstream circuit breaker to
the “OFF” position.
5. Turn the Alpha back on by plugging it back in or switching the upstream circuit breaker ON.
A startup screen will give you 30 seconds to insert USB drive.
6. Insert USB drive into Alpha’s USB port. Alpha will recognize the USB drive and start the
update when the les are found
7. Wait for the update to complete. Do not unplug Alpha during while updating. When the
update is complete Alpha will reboot.
8. When Alpha has nished rebooting remove the USB drive.
9. Select the System button from the main menu to ensure the Firmware version matches the
latest on the Software Updates page.

12
Meter
1. Select the Energy Meter icon from the main menu.
2. The Energy Meter screen will display the Power Consumption statistics from the last
charging session. If a charging session is in progress, it will display real-time Power
Consumption statistics.
Charger Use
Yellow Steady
Blue Steady
Blue Flashing
Green Flashing
Green Steady
Red Flashing *
Initialization
Ready
Vehicle detected
Charging in progress
Charging complete or no current
consumed by the car
Fault
Indicator Light
The Indicator Light is located at the top right corner of the screen. Alpha uses the following
indicator lights for the charger status:

13
Set Charging Schedule
1. Select the Schedule icon from the home screen.
2. Use the arrows to adjust the hour and minute of the Start Time. Select AM or PM. Charging
will start at the specied time and continue until completion or the plug is removed.
3. Set the On/O toggle to ON.
4. Press the Set button. Note: Set the schedule in both weekdays and weekends to use both.
5. Select the Home button to go back to the main menu. Your settings will be saved.
Reports
1. Select the Report Icon from the main screen.
2. Enter the number of last sessions using the +and -buttons.
3. Select the Set button.
4. The report screen will display the total session time and Total kWh used from that session.
When the Charger experiences a fault the indicator light will ash red, and the error screen will
display.
In the instance of a fault, it is recommended that you perform a reset:
1. Unplug the charging Connector from your EV.
2. Power off the Charging Station by unplugging it or switching the upstream circuit breaker to
the “OFF” position.
3. Wait 1-2 minutes and then power the charger back on.
4. Confirm the Fault light is no longer present.
5. If the Fault light remains, please contact United Chargers. Send an email to techsupport@
unitedchargers.com. Indicate the error code displayed on the charger.
Charger Fault

14
General Product Care and Use Information
Product Care
The exterior of the charging station is designed for indoor use (NEMA 3 Indoor Rated).
Ensure that the Alpha is mounted in a sheltered location and not exposed to rain, snow, or
temperatures below -30C(-22F).
To ensure proper maintenance of the charging station, follow these guidelines:
• Periodic cleaning may be required, depending on conditions. To avoid damaging the nish
of the products, only use an automotive grade soft cleaning cloth with soap and water to
remove accumulated dirt and dust. Do not use cleaning solvents to clean any of the product
components.
• Directing a stream of water at the unit is not recommended.
• Ensure the charging connector is put back in the holster after charging to avoid damage.
• Ensure the power cable is stored on the charging station after use to avoid damage.
• If the power cable or the charging connector is damaged, turn o the charging station supply
circuit breaker, do not use the charging station, and Contact United Chargers Customer
Support for replacement parts.
• When moving or lifting the unit, always grasp and carry by the charging station body. Never
attempt to lift, move, or carry the unit by any of the electrical cables. Improper handling may
cause damage to the unit.

15
Warranty
Warranty Terms and Conditions
Alpha comes with a 5-year or 5MWH distributed power full replacement warranty. This warranty
is extended by United Chargers Inc. to original purchasers of Alpha EV Charging Stations for
residential use only.
United Chargers warrants that this product is free from defects in materials and workmanship
under normal non-commercial use for the warranty specied 5-year period or 5MWH use from
the date of purchase - whichever comes rst. No agent, employee, or representative of United
Chargers has any authority to arm, represent or warrant anything concerning Alpha™ EV
Charging Stations, except for the armation and representation which is specically included
within this warranty.
This warranty will not apply if the product has been misused, abused, or altered. Warranty
for the cable does not include normal tear and wear. Plugs that have been exposed to snow
or water for a prolonged period of time are not covered by this warranty. The warranty will
apply only if the product is defective. United Chargers assumes no liability for any dismantling,
removal, installation, re-installation, or labor costs or any consequential damages associated
with this warranty. United Chargers is not responsible or liable for any costs associated with
faulty installations. United Chargers shall make the nal decision, in fairness to all concerned, as
to the legitimacy of any such claim on this warranty.
Upon discovery of any defective Alpha™, please contact our Customer Service Department for
further instructions as to how to repair or replace the defective unit or submit a support ticket.
Check Warranty Info
To check the current warranty status of the charger:
1. Select the Settings icon from the home screen
2. Select Warranty Info from the Settings screen.
3. The Warranty Screen will display the total Power Consumption (kWh) and date of rst
activation.
For customer service inquiries or technical support please contact our Customer Service
Department or submit a Technical Support Form at alphaevcharger.com.
United Chargers Inc
Phone: [phone]
E-mail: [email protected]
Address: 90 Gough Road, Unit 2 Markham, Ontario L3R 5V5 Canada