alphatronics AlphaCom XL User manual

Alphatronics bv * Watergoorweg 71* 3861MA Nijkerk * Tel.: [phone] * Fax.: [phone] * [email protected]
XL Transceiver
Service
Manual

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 2/74
Technical details for the AlphaCom XL transceiver:
Dimensions: 163 x 92 x 18 mm (l x w x h).
Currentdrain active: 135mA. (no GPRS) *)
Currentdrain peek: 275mA. (no GPRS) *)
Currentdrain active: 145mA. (incl. GPRS) **)
Currentdrain peek: 385mA. (incl. GPRS)**)
Power supply: 12-16VDC
Working temperature: 0 tot +50 C
Humidity: max. 85% relative humidity
LAN connection: 10 Mbit/s
Articlecode: 003630
Technical details regarding relay outputs. Details which are based on outputs 2, 3 and 4, which can be
activated by the user remotely, are not part of the security concept and were not subject to official testing by
the testing authorities. It is highly recommended to power external devices through an external power supply
and thus not draining cuurent from the AlphaCom XL transceiver.
Currentdrain relay 2 to 4: 65mA (active).
Maximum current drain: 500mA (+12V terminal to relay 4)
*) no GPRS means, that the GPRS transceiver is not programmed. The GPRS module is present on the pcb
board, but not active.
**) incl. GPRS means, that the GPRS transceiver has been programmed and the GSM module is enrolled in
the GPRS network. The module is stand-by and waiting to send a message.
De ALPHACOM XL transceiver complies with the following European regulations:
EMC emission EN301489-3 2002
EMC immunity EN50130-4 2003
Radio transmission EN300220-3
Telephone TBR21 1998*)
Safety class European norm EN60950
Alarm transmission EN50136-2-1 1998
ATS classes 50136-1-1 D4, M4, T5, A3, S2, I3**)
*) the PSTN connection complies with the TBR21 norm, but is not connected to any public telephone system
or public telephone network. The PSTN connection generates its own signals to simulate a public telephone
exchange, so alarm messages sent by the analog dialer of the security alarm system, can be received and sent
via an IP connection.
**) see chapter „Settings according to local requirements‟ for the correct settings of this device according to
the required local regulations for this specific installation. Also here you will find the settings for the dutch
regulations according to the AL1, AL2 and AL3 norm.
The AlphaCom XL is manufactured according to the most modern production methodes and complies with
RoHS standards. This means that the components used and the soldering process are lead-free.

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 3/74
Alphatronics b.v.
Watergoorweg 71
3861 MA Nijkerk
Telefoon: 033-2459944
Fax: [phone]
Web: www.alphatronics.nl / www.alphatronics.eu
E-mail: [e-mail]

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 4/74
TABLE OF CONTENTS
INTRODUCTION............................................................................................................................................7
GENERAL........................................................................................................................................................8
SETTINGS ACCORIDNG TO LOCAL REQUIREMENTS ..........................................................................9
Forcing an alarm message manually........................................................................................................................9
Dutch regulations AL1, AL2 and AL3....................................................................................................................9
QUICK INSTALLATION GUIDE ................................................................................................................11
ALPHACOM XL PROGRAMMING ............................................................................................................12
HARDWARE INSTALLATION ...................................................................................................................13
PSTN tamper loop....................................................................................................................................................14
Analog inputs............................................................................................................................................................15
Relay outputs.............................................................................................................................................................16
Connecting serial logprinter from control panel ..................................................................................................18
ALPHACOM XL PROGRAMMING ............................................................................................................20
Alphatronics Equipment Discovery Tool..............................................................................................................24
Log in .........................................................................................................................................................................24
Status screen..............................................................................................................................................................26
Ethernet configuration..............................................................................................................................................27
GPRS / GSM configuration.....................................................................................................................................29
Webserver configuration .........................................................................................................................................31
Configuration IP transceiver 1................................................................................................................................33
Configuration IP transceiver 2................................................................................................................................34
Monitoring Settings / Fault relay............................................................................................................................35
Configuration inputs 1 to 6..........................................................................................................................................36
PSTN interface configuration.................................................................................................................................38
Serial port configuration..........................................................................................................................................40
Relay output configuration......................................................................................................................................43
Restore Factory Default Settings............................................................................................................................44
Relay control by user ...............................................................................................................................................46
TESTING THE ALPHACOM XL.................................................................................................................47
Back-up function of transceiver 1..........................................................................................................................47
Transceiver 2 as dual transmission.........................................................................................................................47
PSTN back-up function ...........................................................................................................................................48
LED indications on the PSTN-2-IP........................................................................................................................48
DIPSWITCH settings of the AlphaCom XL ........................................................................................................49
Firmware upgrade for the AlphaCom XL (bios flash)........................................................................................50
APPENDIX A Installing the FLASH program...............................................................................................57
APPENDIX B Making a reservation on a DHCP server................................................................................64
APPENDIX C Cable wiring........................................................................................................................... 66
APPENDIX D Reserved port numbers...........................................................................................................67
APPENDIX E.................................................................................................................................................68
APPENDIX F Compatible control panels ...................................................................................................... 71
APPENDIX G SIA-codes............................................................................................................................... 72
APPENDIX H Release notes..........................................................................................................................73
REGISTER.....................................................................................................................................................73
ILLUSTRATIONS
Figure 1: AlphaCom XL transceiver........................................................................................................7
Figure 2: AlphaCom XL connections.....................................................................................................13
Figure 3: Schematics PSTN tamper loop................................................................................................14

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 5/74
Figure 4: Jumper for PSTN tamper loop.................................................................................................14
Figure 5: Jumper settings for relay.........................................................................................................16
Figure 3: Connection serial logprinter to AlphaCom XL .........................................................................18
Figure 4: Serial cable from logprinter to AlphaCom XL..........................................................................18
Figure 6: Connections.for flashing firmware (bios-update)......................................................................53
Figure 6: Straight through cable wiring..................................................................................................66
Figure 7: Netwerk cross-over cable wiring.............................................................................................66

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 6/74

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 7/74
INTRODUCTION
With the rapid expansion of broadband and Voice over IP connections in homes and businesses, alarm
transmissions for burglary systems are often overlooked. In most cases, the regular PSTN modem dialer of
the control panel will no longer be able to transmit its messages to the monitoring station. The ALPHACOM
XL transceiver is designed as an intelligent interface between control panels and the Internet. The
ALPHACOM XL offers the possibility to transmit messages via the Internet Protocol (IP) to receiver
equipment at the monitoring station in a safe and easy way.
The ALPHACOM XL transceiver can be used in combination with virtually any alarm control panel
supplied with an analog alarm transmitter (PSTN dialer). The most common used protocols SIA-HA, SIA,
XSIA, Contact ID, Scancom slow (1400 Hz) and Scancom Fast (1600 Hz) are supported and can be
transmitted without any problems to a monitoring station using a standard broadband Internet connection.
If the AlphaCom XL does not succeed to send alarm messages through the hardwired LAN connection, the
AlphaCom XL has the possibility to send the alarm messages through the integrated GPRS-module. The
AlphaCom XL can also be used in locations were there is no hardwired LAN connection, in this case the
GPRS-module is used as the primary transmission device.
Figure 1: AlphaCom XL transceiver
The text and illustrations in this manual are based on firmware version 1.7 of the 18th of may 2009.

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 8/74
GENERAL
The AlphaCom XL is an alarm interface used to transmit alarm messages via IP to one or more central
stations.
The AlphaCom XL can receive /generate messages from:
The PSTN connection
The 12 inputs
The serial connection, RS-485 bus and client-specific-application
Internal (for example the tamper switch)
and can buffer these messages in an event buffer of maximum 100 messages. In the case that there are more
than 100 messages in the event buffer, then the oldest message will be erased and the new message will be
added (last in –first out).
From the buffer the AlphaCom XL will transmit the message(s) to one of more central stations.
*) the existing firmware includes some special functions, like the support of the AlphaVision NG bus (RS-
485) and general printer output support (for instance compatible with Galaxy control panels).
The AlphaCom XL can be setup and configured via a web interface. The setup and configuration is
explained in the following pages.
Inputs
PSTN input
RS-232
RS-485*)
Internal
system
Event buffer
(100 events max.)
Dialer 1
Dialer 2
Standard
connection
Backup
connection
Standard
connection
Backup
connection

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 9/74
SETTINGS ACCORDING TO LOCAL REQUIREMENTS
The AlphaCom XL can be used in various different applications. In installations were local or European
regulations apply (for instance EN50136-1-1 and EN50136-2-1) we strongly advise to take the following
into consideration:
Access to the web interface must be secured with a username and password. The password chosen must not
be a simple and easy password and it is advised to always use a combination of digits and letters.
After installing and programming the AlphaCom XL dipswitch 3 must be set to OFF to make it impossible
to access the web interface remotely. See page 49 for an overview of dipswitch settings.
The AlphaCom XL must be placed in a casing which complies to regulations and the security class specified
by local regulations. If the AlphaCom XL is used including the GPRS option, then the AlphaCom can be
installed in installation up to grade 4.
The PSTN line supervision should be enabled (see page 13, 14 and 35)
Relay 4 (fault relay) should be programmed to be activated if a fault occurs in one of the transmission
channels. The relay should be connected to an input on the alarm control panel to activate an alarm.
Forcing an alarm message manually
According to the 50136-2-1 is must be possible to create an alarm message manually. In cases were a dialler
or control panel has been connected to the PSTN input and the dialler or control panel has the possibility of
forcing an alarm message manually, the AlphaCom XL complies with the regulations.
In all other cases it is advised to program the tamper switch on the AlphaCom XL to cause an alarm when it
is opened or to connect a push button to one of the inputs on the AlphaCom XL and program the necessary
input definitions.
Dutch regulations AL1, AL2 and AL3
In the Netherlands local regulations require the security industry to work with security classes which have
been designed according to the European norm EN50131 and EN50136. Depending on the specified risk
class, various rules and regulations apply. These rules and regulations also include the type of alarm
transmission that must be used.
A simple overview of the security class is as follows:
Residential
Security Class
Regulations for Alarming / transmission
1
none (also known as AL0)
2
AL1
3
AL1
4
AL2

Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 10/74
Industry
Security Class
Regulations for Alarming / transmission
1
AL1
2
AL1
3
AL1
3*
AL2
4
AL2
4*
AL3
Alarm transmission
AL0
None
AL1
Alarm transmission according to NEN EN 50136-1-
1 level AL1
AL2
Alarm transmission according to NEN EN 50136-1-
1 level AL2
AL3
Alarm transmission according to NEN EN 50136-1-
1 level AL2 accompanied with a back-up
transmission channel according to level AL1 via a
different transmission method (for example GPRS)
The above information is based on the „Verbeterde Risicoklassenindeling VRKI 2007‟. For a full overview,
see www.hetccv.nl.
If all parameters have been set correctly the AlphaCom XL can be used in all cases !. In a AL3 situation the
GPRS module must be present.
According to the EN50136-1-1 there are specific rules and regulations that also apply for alarm transmission
over IP. The AlphaCom XL complies with regulations: D4, M4, T5, A3, S2, I3. A higher number indicates a
better performance.
The regulations for AL1 are: T2, T2, T2, D2, M2, S1, I2.
The regulations for AL2 are: T4, T2, T3, D3, M3, S2, I3
The regulations for AL3 are: primary transmission AL2 + back-up AL1
Most of the features of the AlphaCom XL with respect to the above mentioned information are determined
by the hardware design of the AlphaCom XL. It is therefore not necessary to fill in specific parameters to
comply. The only point of consideration is the Supervision Interval (polling time) and the periodic
testmessage, see Configuration IP dialer.
It is strongly recommended when using AL1 to program the Supervision Interval to a value not higher than
900 (15 minutes) and for AL2 no higher than 90 seconds.
The Periodic Testmessage is the automatic test message generated by the AlphaCom itself. In the Standard
Settings this is not necessary. When the AlphaCom XL is used in a AL2 application this value must be
programmed in the Backup Settings to 1440 minutes (the regulation states less than 1x per 25 hours). This
setting will determine that the backup medium, even though it is not active, will send a message 1x per 24
hours. With this combination, the AlphaCom XL complies with even the highest level AL3.