Altice optimum Instruction Manual

Samsung &
Scientic Atlanta
Connection Guide

This easy-to-follow guide will show you how to quickly connect
your cable box to your TV. Complete every step before moving to
the next. Start by selecting your cable box below:
Samsung cable box
With an HD TV 6
With a non-HD TV 8
Scientific Atlanta cable box
With an HD TV 10
With a non-HD TV 12
Additional Information
Using a cable splitter 14
A few tips to keep in mind 15
Help 16
Let’s get started
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What’s included
IN
OUT
Power cord
Coaxial cable clips
You’ll also want to have your TV remote handy for the set-up process.
HDMI cable
Coaxial cable (may be black or white)
Coaxial cable (may be black or white)
Cable splitter
If you’re connecting a modem and cable box, use Optimum-provided equipment to
ensure the best quality. The items below are available at any Optimum store, free of
charge.
Available at Optimum stores
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AUDIO
OUT
E SATA
1394
CABLE CARD
CABLE IN
HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
Connect the cable box
Connect the coaxial cable from the cable outlet on the wall to the “Cable in”
port on the back of the cable box. Manually tighten all connections.
Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter.
Connect the cable box to your TV
Connect one end of the HDMI cable provided to the HDMI port on the back of the
cable box. Connect the other end of the HDMI cable to one of the HDMI ports on
the back of your TV (note which TV port you plug the cord into to use in Step 3).
Cable inCable outlet
Coaxial cable
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote
(not the Optimum remote), on screen select the input port you chose in Step 2 by
pressing the input, source or TV/video button.
Activate
Activation should begin automatically. Once “Turn” and “On” alternate on the LED
screen, turn on your digital cable box if it’s not already on. The power is on if the
power button is blue. On your TV you’ll see text that reads: “Please wait, we are
preparing the service for you.” When the service is ready, the time will display on
the LED screen. This may take several minutes.
LED screenPower button
HDMI Product Notice
The terms HDMI and HDMI High-
Denition Multimedia Interface,
and the HDMI logo are trademarks
or registered trademarks of HDMI
Licensing LLC in the United States
and other countries.
®
Samsung cable box
with HD TV
Back of cable box
HDMI cable
HDMI port
Back of TV
HDMI port
Power cord
Coaxial cable
(plugged in)
HDMI cable
(plugged in)
Back of cable box
Coaxial cable
(plugged in)
Electrical
outlet
AUDIO
OUT
E SATA
1394
CABLE CARD HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
CABLE IN
Back of cable box
AUDIO
OUT
E SATA
1394
CABLE CARD
CABLE IN
HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
You’re now ready to enjoy Optimum TV. 76

VHF/UHF
S VIDEO
VIDEO
L AUDIO
VIDEO IN
13
R AUDIO
AUDIO
OUT
E SATA
1394
CABLE CARD
CABLE IN
HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
Samsung cable box
with non-HD TV
Connect the cable box
Connect the coaxial cable from the cable outlet on the wall to the “Cable in”
port on the back of the cable box. Manually tighten all connections.
Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter.
Connect the cable box to your TV
Connect one end of the coaxial cable to the “CH 3/4 out” port on the back of the
cable box and the other end to the “VHF/UHF” or “Antenna in” port on the back of
your TV.
Additional coaxial cable
(available at any Optimum Store)
CH 3/4 out
Back of cable box
Back of TV
VHF/UHF or
Antenna in
Coaxial cable
(plugged in)
Connect the power
Plug the power cord into the back of the cable box and then plug the other end into
an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote (not the
Optimum remote), tune to channel 3 or 4 on your TV to get a signal.
Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV remote or you will lose
your cable signal. Use only the Optimum remote to change channels after setup.
Activate
Activation should begin automatically. Once “Turn” and “On” alternate on the LED
screen, turn on your digital cable box if it’s not already on. The power is on if the power
button is blue. On your TV you’ll see text that reads: “Please wait, we are preparing the
service for you.” When the service is ready, the time will display on the LED screen. This
may take several minutes.
LED screen
Power
button
Cable inCable outlet
Coaxial cable
AUDIO
OUT
E SATA
1394
CABLE CARD HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
CABLE IN
Back of cable box
Power cord
Coaxial cable
(plugged in)
Coaxial cable
(plugged in)
Back of cable box
Electrical
outlet
AUDIO
OUT
E SATA
1394
CABLE CARD
CABLE IN
HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
You’re now ready to enjoy Optimum TV. 98

POWER
1394
120 VAC
60Hz 40W
120 VAC
60Hz 400W
S-VIDEO
VIDEO
OUT
AUDIO
OUT
IR
L
R
CABLE
IN
CABLE
OUT
BYPASS HDMI USB
POWER
1394
120 VAC
60Hz 40W
120 VAC
60Hz 400W
S-VIDEO
VIDEO
OUT
AUDIO
OUT
IR
L
R
CABLE
IN
CABLE
OUT
BYPASS HDMI USB
CABLE IN
POWER
1394
120 VAC
60Hz 40W
120 VAC
60Hz 400W
S-VIDEO
VIDEO
OUT
AUDIO
OUT
IR
L
R
CABLE
IN
CABLE
OUT
BYPASS HDMI USB
Scientic Atlanta cable box
with HD TV
Insert the Smart Card
Insert the Smart Card into the front of the cable box.
Note: It will not insert completely. Once inserted, DO NOT REMOVE.
Connect the cable box
Connect the coaxial cable from the cable outlet to the “Cable in”port
on the back of the cable box. Manually tighten all connections.
Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter.
Back of cable box
Cable outlet
Cable in
Coaxial cable
Connect the power
Plug the power cord into the back of the cable box and then plug the other end into
an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote (not the
Optimum remote), on screen select the input port you chose in Step 3 by pressing the
input, source or TV/video button.
Activate
Activation should begin automatically and takes several minutes. Once “Turn” then
“On” alternate on the LED screen, press the power button on the front of the cable box.
The time will display when service is activated.
Connect the cable box to the TV
Connect one end of the HDMI cable provided to the HDMI port on the back of the
cable box. Connect the other end of the HDMI cable to one of the HDMI ports on the
back of your TV (note which TV port you plug the cord into to use in Step 4).
HDMI port
Back of TV
HDMI port
HDMI cable
Back of cable box
Coaxial cable
(plugged in)
Back of cable box
Power cord
Coaxial cable (plugged in) HDMI cable (plugged in)
Electrical outlet
You’re now ready to enjoy Optimum TV. 1110

S-VIDEOUSB
IR
R
VIDEO
OUT
DIGITAL
AUDIO OUT
L
CABLE
OUT
BYPASS
CABLE
IN
POWER
120 VAC
60Hz 40W
120 VAC
60Hz 400W
VHF/UHF
S VIDEO
VIDEO
L AUDIO
VIDEO IN
13
R AUDIO
S-VIDEOUSB
IR
R
VIDEO
OUT
DIGITAL
AUDIO OUT
L
CABLE
OUT
BYPASS
CABLE
IN
POWER
120 VAC
60Hz 40W
120 VAC
60Hz 400W
S-VIDEOUSB
IR
R
VIDEO
OUT
DIGITAL
AUDIO OUT
L
CABLE
OUT
BYPASS
CABLE
IN
POWER
120 VAC
60Hz 40W
120 VAC
60Hz 400W
Insert the Smart Card
Insert the Smart Card into the front of the cable box.
Note: It will not insert completely. Once inserted, DO NOT REMOVE.
Connect the cable box
Connect the coaxial cable from the cable outlet to the “Cable in” connection on the
back of the cable box. Manually tighten all connections.
Back of cable boxCable outlet
Coaxial cable Coaxial cable
Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter.
Connect the cable box to the TV
Connect one end of the coaxial cable to the “Cable out” port on the back of the cable
box and the other end to the “VHF/UHF” or “Antenna in” port on the back of your TV.
Connect the power
Plug the power cord into the back of the cable box and then plug the other end into
an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote (not the
Optimum remote), tune to channel 3 or 4 on your TV to get a signal.
Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV remote or you will lose
your cable signal. Use only the Optimum remote to change channels after setup.
Activate
Activation should begin automatically and takes several minutes. Once “Turn” then
“On” alternate on the LED screen, press the power button on the front of the cable
box. The time will display when service is activated.
Back of cable box
Back of TV
VHF/UHF
or Antenna in
Coaxial cable
(available at any Optimum Store)
Coaxial cable
(plugged in)
Cable
out
Back of cable box
Power cord
Coaxial cables
(plugged in)
Electrical
outlet
Scientic Atlanta cable box
with non-HD TV
You’re now ready to enjoy Optimum TV. 1312

AUDIO
OUT
E SATA
1394
CABLE CARD
CABLE IN
HDTV S-VIDEO
CH 3/4
OUT
HDMI USB
POWER
SPDIF
LAN
VIDEO OUT
IN
OUT
Using a cable splitter
Using a cable splitter (if cable outlet is already in use)
Disconnect your existing coaxial cable from the cable outlet and connect it to one of
the output ports on your cable splitter. The second output port will be used to connect
your cable box. Use the additional Optimum store-provided coaxial cable to connect
the input port to the cable splitter and connect the other end to the cable outlet on the
wall. To continue the set-up process, go back to the section with your specific cable
box and TV combination.
You’ll need a cable splitter and extra coaxial cables for this set-up process.
Pick these up at any Optimum store to ensure the best quality of service.
Example
Put your cable box in an area where it won’t overheat
Place the cable box in an open space to avoid overheating and malfunction.
Don’t place anything directly on top of the cable box.
Do not connect anything else to your cable box
Do not plug gaming consoles, DVD players, VCRs or anything else into your cable
box.
If the picture freezes or the cable box won’t respond, try rebooting the cable box
Unplug the power cord from the cable box. Wait five seconds, then plug it back
in. When you see “Turn” and “On” alternating on the LED screen, turn it back on.
When the cable box displays the time, the reboot is complete.
If you’re replacing an existing cable box
Return your old cable box and power cord to any Optimum store or get a shipping
label to send them back at optimum.net/returns.
A few tips to keep in mind
*available at any Optimum Store
Cable
outlet
Cable
splitter*
Back of cable box
Input
port
Coaxial cable*
Coaxial cable*
Coaxial cable*
Output
ports
1514

DIY troubleshooting, no tools required.
Here are a few quick tips to keep your services running smoothly and help you save time:
+If you’re not getting a picture or you see a blue or black screen, check that your
TV and cable box are plugged in and powered on. Then, make sure all of your
connections are secure.
+Next, make sure that your TV is on the correct input by pressing TV INPUT on the
Optimum remote, or TV/VIDEO, INPUT or SOURCE on your TV manufacturer’s remote,
until you see a picture on your screen.
+If you’re still having issues, reset your cable box by unplugging it from either the wall
outlet or the box itself. Wait about ve seconds, then plug it back in and allow the box
to reboot, which takes about three minutes.
Help
We know that your time is valuable.
That’s why we have plenty of ways to
make getting help easier:
optimum.net/support
optimum.net/chat
Optimum Support App
@OptimumHelp
youtube.com/optimum
facebook.com/optimum
Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC, a subsidiary of Altice
USA, Inc. © 2022 CSC Holdings, LLC
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