Alto-Shaam Halo Heat 767-SK/III User manual

#8312 • 8/2005
PRINTED IN U.S.A.
INSTALLATION
OPERATION
AND
MAINTENANCE
MANUAL
LOW TEMPERATURE
OVEN
ELECTRONIC
COOK
HOLD
SMOKE
MODEL:
767-SK/III
W164 N9221 Water Street •P.O. Box 450 •Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: [phone] FAX: [phone] • 800.329.8744 U.S.A. ONLY WEBSITE:
800.558-8744 USA/CANADA 262.251.1907 INTERNATIONAL www.alto-shaam.com

#8312 O&C MANUAL•767-SK/III
INDEX
Section 1 —Installation
Unpacking and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Oven Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Heat Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
HACCP & Kitchen Management Software. . . . . . . . . . . . . 1
Electrical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Stacking Mounting Instructions . . . . . . . . . . . . . . . . . . . 2
Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Options & Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2 —Control
Control Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Features & Functions . . . . . . . . . . . . . . . . . . . 6
Hot Smoke Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cold Smoke Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preset Menu Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cook/Smoke Using Preset Menu Keys . . . . . . . . . . . . . . . 9
Section 3 —Care and Cleaning
Clean the Oven Daily . . . . . . . . . . . . . . . . . . . . . . . . . 10
Clean the Probes Daily . . . . . . . . . . . . . . . . . . . . . . . . 10
Check the Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . 10
Check Overall Condition . . . . . . . . . . . . . . . . . . . . . . . 10
Section 4 —User Options
Beeper Volume Selection . . . . . . . . . . . . . . . . . . . . . . . 11
Preset Keys Lock and Unlock . . . . . . . . . . . . . . . . . . . . 11
Fahrenheit or Celsius Selection . . . . . . . . . . . . . . . . . . 11
Control Panel Lock and Unlock . . . . . . . . . . . . . . . . . . 11
Section 5 —Service
Drip Tray Replacement . . . . . . . . . . . . . . . . . . . . . . . . 12
Service View and Parts . . . . . . . . . . . . . . . . . . . . . . . . 13
Cable Heating Service Kit . . . . . . . . . . . . . . . . . . . . . . 13
Electronic Components . . . . . . . . . . . . . . . . . . . . . . . . 14
Service View Parts List - Electronic Components . . . . . . 15
Trouble Shooting - Error Codes . . . . . . . . . . . . . . . . . . 16
Trouble Shooting - No Power . . . . . . . . . . . . . . . . . . . . 17
Trouble Shooting - Unit Not Heating . . . . . . . . . . . . . . . 17
Trouble Shooting - How to Test Sensors and Probes . . . . 17
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Transportation Damage and Claims. . . . . . . . . . . . . . . . . . 19
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
INDEX

#8312 O&C MANUAL•767-SK/III
PG. 1
SECTION 1 INSTALLATION SECTION 1
Unpacking and Setup
The Alto-Shaam Cook/Hold/Smoke
oven has been thoroughly tested,
checked for calibration, and inspected
to insure only the highest quality unit is
provided. When you receive your
cabinet, check for any possible shipping
damage and report it at once to the
delivering carrier. See Transportation
Damage & Claims section.
The cabinet, complete with unattached items and
accessories, may be delivered in one or more packages.
Save all the information and instructions packed
inside the cabinet. Complete and return the warranty
card to the factory as soon as possible to insure prompt
service in the event of a warranty parts and labor claim.
Casters or legs, whether standard or optional, must
be installed on the oven before use. For the best
service, the oven should be installed level. The oven
should not be installed in any area where it may be
affected by steam, grease, dripping water, high
temperatures or any other severely adverse conditions.
Single compartment electronic Cook/Hold/Smoke
ovens can be stacked with an identical oven. The
750-TH/III can also be stacked with a 767-SK/III
smoker. In order to maintain parameters set for
Demko Certification, the full perimeter bumper must be
ordered and installed on the lower oven.
NOTE: Any claims for warranty must include the
full model number and serial number of
the cabinet.
Oven Characteristics
The cabinet is equipped with a special, low-heat-
density, heating cable. Through the Halo Heat®
concept, the heating cable is mounted against the walls
of the cooking and holding compartment to provide an
evenly applied heat source, controlled by an oven
sensor. The design and operational characteristics of
the unit eliminate the need for a moisture pan or a heat
circulating fan. Through even heat application, the
food product is cooked evenly and capable of being
held for longer time periods. The unit must be installed
in a location that will permit the equipment to function
for its intended purpose and allow adequate access for
proper cleaning and maintenance.
Heat Recovery
The patented SureTemp™heat recovery system in
this oven reacts immediately to compensate for any loss
of heat whenever the door is opened. If the door
remains open for more than three minutes, the solid
state electronic control will sound three rapid beeps
every ten seconds until the door is closed.
HACCP & Kitchen Management
Software
This electronic
Cook/Hold/Smoke
oven is equipped with a HACCP/Kitchen Management
interface for connection to a PC. It also has the
capability of being connected to the internet via a
Gateway device. This can provide temperature
recording data as well as setup and diagnostic
information which can be used for HACCP.
Electrical Installation
An identification tag is permanently mounted on the
cabinet. Make certain the model number and marked
electrical ratings match your order. Note the serial
number for your records.
If necessary, a proper receptacle or outlet
configuration, as required for the individual equipment
model, must be installed by a licensed electrician in
accordance with applicable, local electrical codes.
The oven must be grounded in accordance with
requirement of the National Electrical Code or
applicable local codes.
The main power switch is located at the back of the
oven. After wiring and power connection has been
completed, turn the main power switch to the “ON”
position. This switch can be left “ON”for daily use, but
should be turned “OFF”when cleaning or performing
maintenance or repairs to the unit.
Remember to position the oven so that the
power supply cord is easily accessible in case of
an emergency.
For 230V units: To prevent an electrical shock
hazard between the appliance and other appliances
or metal parts in close vicinity, an equalization-bonding
stud is provided. An equalization bonding lead must
be connected to this stud and the other appliances /
metal parts to provide sufficient protection against
potential difference. The terminal is marked with the
following symbol.
®
®
Permanent wiring for all ovens
must be installed by a licensed
electrician in accordance with
applicable, local electrical codes.

#8312 O&C MANUAL•767-SK/III
PG. 2
SECTION 1 INSTALLATION SECTION 1
Stacking Mounting Instructions
STACKING PLATE INSTALLATION
Kit #5000811
1. Measure the length and width of the top surface of the
cabinet to be positioned at the bottom of the stacking
equipment combination. Add 1/8-inch to both the
length and the width dimension.
2. Turn the cabinet to be placed at the top of the stacking
combination upside down so that the top surface is on
the floor.
3. Place the four (4) stacking plates at each corner of the
cabinet. Position the plates with the upright flange
pointing up and to the outside of the cabinet. Align the
holes in the stacking plates with the predrilled holes in
the bottom of the cabinet using both the length and
width dimensions obtained in step 1.
4. When the correct alignment has been achieved, loosely
fasten each stacking plate with four (4) screws provided
in the stacking kit. DO NOT TIGHTEN SECURELY
since minor adjustments may be necessary.
5. Stack the cabinets and make any necessary minor
adjustments to the stacking plates. When properly
aligned, the door on the top cabinet should be flush
with the door on the bottom cabinet.
6. When proper alignment has been made, remove the top
cabinet from the stacking combination. Firmly secure
all four stacking plates by individually removing each
screw and reattaching it in combination with one of the
square washers provided in the stacking kit.
Depth
Width
Stacking
Plate
Steps 3 and 4
above

#8312 O&C MANUAL•767-SK/III
PG. 3
SECTION 1 INSTALLATION SECTION 1
Start-Up
1. The unit should be installed level and must not be
installed in any area where it may be affected by
steam, grease, dripping water, high temperatures,
or any other severely adverse conditions.
2. Minimum clearances are required for
proper air ventilation including 3-inches (76mm)
at the back, 2-inches (51mm) at the top, and
1-inch (25mm) at both sides. On site venting for
proper airflow must also be provided for built-in
counter installations.
3. Before operating the oven, clean both the
interior and exterior of the unit with a damp
cloth and any good commercial detergent at the
recommended strength. Rinse surfaces by wiping
with a sponge and clean warm water to remove
all detergent residue. Wipe dry with a clean
cloth or air dry.
4. Wipe dry door gaskets and control panel
with a soft, clean cloth.
5. Clean and install the oven side racks, oven
shelves, and external drip tray. Shelves are
installed with curved edge toward the back of the
oven. Insert the drip pan on the interior bottom
surface of the oven.
6. Before operating the unit with product,
become familiar with the operation of the
controls. Read this manual and operate the
various control functions.
Full-perimeter Rubber Bumper
Assembly with 5" (127mm) Stem Casters . . . . . . . . . .44090
Carving Holders
➥Prime Rib Holder . . . . . . . . . . . . . . . . . . . . . . . .HL-2635
➥Ship Round Holder w/ pan . . . . . . . . . . . . . . . . . . . .4459
Carving Shelf Mounting Adapter . . . . . . . . . . . . . . . . . .16237
Casters, 3" (76mm) . . . . . . . . . . . . . . . . . . . . . . . . . . .14227
Casters, 5" (127mm) . . . . . . . . . . . . . . . . . . . . . . . . . . .4007
HACCP/Kitchen Management Software . . . . . . . . . .5000846
Drip Pan, Standard with Drain . . . . . . . . . . . . . . . . . . .14831
Door Lock w/ Key . . . . . . . . . . . . . . . . . . . . . . . . . .LK-2763
Legs, 6" (152mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5205
Pan Grid, S/S Wire
Pan insert for 18" x 26" Pan . . . . . . . . . . . . . . . . .PN-2115
Probe, Detachable . . . . . . . . . . . . . . . . . . . . . . . . . .5001919
Housing for Probe Jack . . . . . . . . . . . . . . . . . . . . . .1002570
Shelves
➥S/S Flat Wire . . . . . . . . . . . . . . . . . . . . . . . . . . .SH-2324
➥S/S Rib Rack . . . . . . . . . . . . . . . . . . . . . . . . . . .SH-2743
Stacking Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . .5000811
Wood Chips bulk pack
➥Apple 20 lb (9 kg) . . . . . . . . . . . . . . . . . . . . . .WC-22543
➥Cherry 20 lb (9 kg) . . . . . . . . . . . . . . . . . . . . . .WC-22541
➥Hickory 20 lb (9 kg) . . . . . . . . . . . . . . . . . . . . . .WC-2829
➥Maple 20 lb (9 kg) . . . . . . . . . . . . . . . . . . . . . .WC-22545
OPTIONS & ACCESSORIES
At no time should the oven
interior or exterior be steam
cleaned, hosed down, or flooded
with water or liquid solution. Do
not use water jet to clean. Severe
damage or electrical hazard could
result voiding the warranty.
This wall-friendly full perimeter bumper is
offered as an option for the
767-SK/III Cook/Hold/Smoke oven.

#8312 O&C MANUAL•767-SK/III
PG. 4
Model 767-SK/III Smoker
Back of Oven
Rating & Certification
Identification Tag
Serial Number Tag
On/Off Electrical
Power Switch
Hi-Limit Reset Button
Smoker Element
Access
SECTION 1 INSTALLATION SECTION 1

#8312 O&C MANUAL•767-SK/III
PG. 5
SECTION 2 CONTROL SECTION 2
1. ON/OFF Key
The ON/OFF control system key operates the
functions of the control panel. If there is any
power loss during operation, the ON/OFF
indicator light will flash. To clear, push key
and release.
2. COOK Key — Temperature range
200° to 325°F (93° to 162°C)
Used to select cooking mode and to review the
cook temperature setting.
3. TIME Key —Maximum time 24 hours
Used to select cook time and to review set time.
4. PROBE Key —Temperature range
50°to 195°F (10°to 91°C)
Used to select internal product probe
temperature mode and to review probe
temperature setting.
5. HOLD Key —Temperature range
60°to 205°F (15°to 96°C)
Used to select food holding mode and to review
set holding temperature.
6. SMOKER Key —Time range 0 to 24 hours
Used to select warm smoke or cold smoke and
to review the smoke time remaining.
7. LOCK INDICATOR
When illuminated, this symbol indicates settings
used in the cooking sequence are locked and
cannot be changed.
8. Halo Heat Indicator
When the oven is preheating, the Halo Heat
indicator will illuminate during preheating and
remain steady until the oven reaches the set
cooking temperature. When the temperature
has stabilized, the indicator will illuminate
periodically as the oven calls for heat.
9. Oven Preheat Light
Illuminates until the oven is preheated.
10. LED Display
Indicates interior oven air temperature, internal
product probe temperature, time or, when used
in conjunction with other keys, will review
original cooking, holding and probe temperature
settings. The display will also indicate various
programming and diagnostic information.
11. Ready Indicator Light
Illuminates when the oven has finished
preheating, and also lights 2 hours after
being in the hold mode after the product is
done cooking.
12. UPand DOWN Arrows
Used to increase or decrease set time,
including cook, hold, smoke and probe
temperature settings.
13. START Key
Used to initiate a selected mode sequence when
pressed and released. You may stop any mode
of operation by pressing and holding the START
Key until you hear a beep.
14. Green Indicator Lights
Located within each function key, the green
light functions as an operator prompt indicating
additional operator action is required and also
identifies current mode of operation.
15. Amber Indicator Lights
Located below the COOK, TIME, PROBE, HOLD
and SMOKE Keys, these indicators will illuminate
to identify the current mode of operation and
allows the operator to identify the information
currently shown in the LED display.
16. PRESET Program Keys
Provides memory storage and operation of up
to eight operator set cooking programs for
specific products (A thru H). I enables
locking abilities.
17. CANCEL Key
Used to erase a program from memory storage.
PRESETS ABCDEFGHICANCEL
      


CONTROL FEATURES
Do not use the oven if the controls are not properly functioning. Refer to the Trouble
Shooting Guide located in this manual or call an authorized service technician.


IMPORTANT

#8312 O&C MANUAL•767-SK/III
PG. 6
SECTION 2 CONTROL SECTION 2
OVEN BEEPING is used to indicate a YES or NOresponse to operator input.
Beeps also indicate mode CHANGES and ERROR conditions.
One brief beep indicates a YES (enabled) response to the information entered into the control.
Two brief beeps indicate a NO(disabled) response to the information entered into the control.
A beep that lasts for one second indicates an oven mode TRANSITION. Example: Preheat to Ready-Start.
Three brief beeps indicate the oven is in the READY mode for product loading and START-UP.
Four brief beeps indicate an existing FAULT condition. Refer to the Trouble Shooting section of this manual.
Beeper volume can be changed. With the control in the OFF mode, press and hold the DOWN ARROW Key. After 4 seconds, the
display will exhibit one of the 4 volume levels (0 being OFF or the lowest, and 3 being the highest). After each change, the but-
ton must be released and the display must clear before the procedure can be repeated to select a different volume level.
AUDIBLE SIGNALS
Turn the Oven Control Panel Off:
Press and hold the ON/OFF Key for three seconds. Oven will beep.
The ON/OFF indicator light will go out.
Stop an Operation:
Press and hold the START Key for several seconds until the control
beeps, indicating the operation has been cancelled. The oven will
remain in a power-on state.
Arrow Keys:
Cook, Hold, Smoker and Probe Temperature set points can be
adjusted by 1°when pressing the ARROW Keys. To change a set point
more rapidly, press and hold the ARROW Key along with the key for the
temperature function, and the temperature changes in steps of
10°F or 5°C.
The Time setting is adjusted in increments of one minute by pressing
the ARROW Keys. To make adjustment in steps of ten minutes, press
and hold the TIME Key and ARROW Key at the same time.
Probe Usage:
When the probe is left in the probe bracket, the LED temperature
display will indicate the ambient air temperature inside the oven. To use
the probe for cooking remove it from the bracket and wipe the full
length of the metal probe with a disposable alcohol pad to clean and
sanitize before using.
Only the tip of the probe senses the internal product temperature,
therefore, it is important the tip be placed correctly in the product for
internal temperature accuracy. Push the probe tip halfway into the
product, positioning the tip at the center of the food mass. When
inserting the probe into solid foods such as meat roast or poultry breasts,
push the probe in from a straight downward position or in from the side
to the center position. If placing into a semi-liquid or liquid product, the
probe cable must be secured to keep the probe positioned properly. Do
not let the probe tip touch the edges, bottom or side of a container.
Tape the probe cable to the lip or edge of the container.
Halo Heat®Indicator:
When the oven is preheating the Halo Heat indicator light will remain
illuminated until it reaches the set cook temperature. Once the
temperature has stabilized, this indicator will illuminate periodically as the
oven calls for heat.
Display High/Low Probe
Temperatures:
To observe the recorded maximum or minimum probe
temperature during a cooking program press the
following keys:
Highest Temperature: Press PROBE Key and UPARROW
Key at same time.
Lowest Temperature: Press PROBE Key and DOWN ARROW
Key at same time.
Green and Amber Indicators:
Each program key includes a green light which indicates a
requirement for additional programming by the operator or
the current operational state of the oven.
The COOK, TIME, PROBE, HOLD and SMOKER keys include an
amber indicator light to identify the information being
displayed. Green
Amber
Power Fail Detect:
If the power were to fail for any reason while heating, the
control will retain, in memory, the programmed operating
conditions. When power is restored, the control will resume
operating from the point where it was interrupted and the
ON/OFF indicator light will flash, indicating that such an
event did occur. The operator can turn off the flashing light
by pressing the ON/OFF key.
If such an event has occurred, always ensure that
the food is safe for consumption according to
local health regulations.
OPERATING FEATURES & FUNCTIONS
TIME

#8312 O&C MANUAL•767-SK/III
PG. 7
SECTION 2 CONTROL SECTION 2
Wood Chip Tray
Preparation
Adjust the inside door vents per the individual cooking procedure selected. Always keep door vents
closed when cooking with the smoking function. Insert drip pan on the bottom of the oven cavity.
Wood Chips
Soak one full tray of wood chips in water for 5 to 10 minutes. Shake off excess water, and place the
moistened chips in the wood chip tray of the smoker oven. Replace the container in the oven.
Press and release power switch ON/OFF
Control Key.
Press and set COOK thermostat to required
cooking temperature.
Press and set TIME or PROBE.
Press and set HOLD thermostat to required
holding temperature.
The Oven is automatically programmed to
preheat to the set cooking temperature. The
oven will produce an audible signal when
fully preheated.
Prepare product for cooking.
Load product on shelves.
To Set Smoking time
By TIME
Press the SMOKER Key.
Press the UPand DOWN ARROW KEYS to select the
smoke time in minutes.
Press START.
Note: The smoking timer activates the heating
element located within the wood chip
container. A full wood chip container
will produce smoke for a period of
approximately 1 hour, even though the
timer can go pass one hour.
Press and release power switch ON/OFF
Control Key.
Press and hold the SMOKER Key for a period of 5
seconds. Holding the SMOKER Key for 5 seconds
will set the oven to a default temperature of 32°F
(0°C) to prevent the oven from producing heat.
Prepare product for smoking.
Place stainless steel tray filled with ice on shelf
above the smoker tray.
Load product on shelves.
To Set Smoking time
By Time
Press the SMOKER Key.
Press the UPand DOWN ARROW KEYS to select
the smoke time in minutes.
Press START.
Taste preference Minimum Smoking time
Light Smoke Flavor 10 min.
Medium Smoke Flavor 30 min.
Heavy Smoke Flavor 40 min.
Very Heavy Smoke Flavor 60 min.
Extra Heavy Smoke Flavor 80 min.
ON/OFF
START
ON/OFF
START
Hot Smoke Procedure Cold Smoke Procedure
Holding the SMOKER KEY for 5 seconds will set the oven
to a default temperature of 32°F (0°C) to prevent the
oven from producing heat. To increase this default
temperature, press the HOLD KEY and press the UP
ARROW to set a higher default temperature.
DO NOT use sawdust for smoking. DO NOT use wood chips smaller than thumb-nail size.
The use of improper material for the smoking function could result in damage, hazard,
equipment failure, or could reduce the overall life of the oven.
Note: Maximum product capacity per oven
compartment is 100 lb (45kg).
These instructions are basic operational guidelines only.
For complete instructions, see the HALO HEAT
Guide to Low Temperature Cooking and Holding
provided with the oven.
For maximum product tenderizing and to reduce labor
during peak preparation hours, products can be
cooked and held overnight.

#8312 O&C MANUAL•767-SK/III
PG. 8
SECTION 2 CONTROL SECTION 2
Preset Menu Keys:
This Alto-Shaam oven allows the operator to set up to eight cook/smoke programs. Each program can be preset in any
program mode to cook/smoke by time or internal product temperature. Programs are recalled and stored using the PRESET
Keys labeled "A through H." These keys, along with the key labeled "I", share additional functions described in the "User
Options" section of this manual.
Programming a Cook/Smoke Program
Select the product to be programmed and begin programming with the oven control power OFF. Press
and release control ON/OFF key. The oven will beep for one second and power to the unit will be
indicated by an illuminated green indicator light located in the upper left corner of the ON/OFF key. The
oven will begin operating in the hold mode. The amber HOLD indicator will be illuminated and the last
set hold temperature will be displayed.
Press HOLD Key. To change the hold temperature, press the UPor DOWN ARROW Key.
Press COOK Key. Oven preheat indicator will illuminate and the last set cooking temperature is
displayed. To change the cook temperature, press the UPor DOWN ARROW Keys.
To cook by time —press the TIME Key. Last set cooking time is displayed.
To change the set time, press the UPor DOWN ARROW Key. The green TIME indicator will illuminate.
To cook by probe —press the PROBE Key. Last set internal product temperature is displayed.
To change the set temperature, press the UPor DOWN ARROW Key. The green PROBE indicator
will illuminate.
Press SMOKER Key. To set the smoke time desired, use UPor DOWN ARROW key. The last set
time will be displayed.
The oven preheat indicator will illuminate. Oven is now in the preheat mode and is automatically
programmed to preheat to the cook temperature.
Select a letter code for the product programmed by the previous steps. Press and hold the selected
PRESET key until you hear a brief, four second beep. The letter key program indicator light will
illuminate and the product programmed is now stored in memory for the specific letter key pressed.
Additional programs can be stored in the remaining PRESET Keys if not previously programmed.
Note: The last PRESET Key used will be the oven cooking run sequence for the next product to be
programmed. Settings can be manually changed for the next product and an alternate pre-programmed
letter key selected.
Erasing a Cook/Smoke Program
To erase a program, the oven must be in either the power-up hold mode or in the preheat mode. The oven cannot be
running a PRESET Menu program.
When the oven is in the power-up hold mode or in the preheat mode, press and hold both the CANCEL Key and the
appropriate letter PRESET Key to be erased. The oven will beep in approximately four seconds and the program's indicator
light will go out to indicate the program has been erased.
IMPORTANT - After programming a specific product into memory in a programmable
preset key, it is very important to make a written permanent record of the product and
the program letter assigned. Menu card (PE-23384) is provided for this purpose.
—or —
ON/OFF
PRESETS A

#8312 O&C MANUAL•767-SK/III
PG. 9
SECTION 2 CONTROL SECTION 2
Cook/Smoke Using Preset Menu Keys:
Press and release control ON/OFF key.
•The green indicator light on the ON/OFF Key will illuminate.
•The oven will beep for one second.
•The oven will begin operating in the hold mode.
•The amber hold indicator will illuminate.
•The previously set hold temperature will be displayed.
•PRESET Keys with stored cooking programs will have green indicator illuminated.
Press Desired PRESET Key (A through H)
•Halo Heat and Pre-Heat indicator will illuminate.
➥The oven is automatically programmed to preheat to the cook temperature programmed.
•The oven will beep when preheated and the preheat indicator will go out.
•Both the Ready and Start indicator lights will flash.
➥The set cook temperature will be maintained by the oven and appear in the display while
in the ready/start mode.
Load the food inside oven. If cooking by probe, remove probe from its bracket,
wipe the probe tip with a disposable alcohol pad and insert probe properly into
product. Close the oven door.
Note: The oven will beep 3 times every 25 seconds until the oven is loaded and the
START Key pressed.
Press and release START Key.
COOK
•The oven will beep.
•The green indicators for power, cook, smoke, probe or time, and start will illuminate.
•If programmed to cook by time, the display will alternate between showing the set cook
temperature and the time remaining.
•If programmed to cook by probe, the display will alternate between showing the set cook
temperature and the elapsed time.
HOLD
•The oven will beep when the set probe temperature has been reached or set time has elapsed.
•The green indicator for cook will remain illuminated.
•The display will alternate between showing the set hold temperature and the amount of
time the product has remained in the holding mode.
•The Ready indicator light will illuminate after 2 hours in the hold mode.
Note: The ready indicator does not necessary indicate a product-ready state. For best
results, the product must remain in the oven at the set holding temperature for the
minimum number of hours indicated in the individual cooking instructions.
•The oven will remain operating in the hold mode until the control ON/OFF Key is pressed.
ON/OFF
PRESETS A
START
Cold food for
rethermalization or
reheating must never
be added to the oven
while hot food is
being held.

#8312 O&C MANUAL•767-SK/III
PG. 10
SECTION 3 CARE AND CLEANING SECTION 3
Under normal operating conditions, this oven will provide you with long and trouble-free service.
There is no preventative maintenance required, however, the following guidelines will maximize the
potential life and trouble-free operation of this oven.
Clean the Oven Daily
The cleanliness and appearance of this equipment will contribute considerably to
operating efficiency and savory, appetizing food. Good equipment that is kept clean
works better and lasts longer.
1. Switch electrical power switch located at the back of the oven to the "OFF" position.
Let unit cool.
2. Remove all detachable items such as wire shelves, side racks, and drip pan. Clean
these items separately.
3. Wipe the interior metal surfaces of the oven with a paper towel to remove loose
food debris.
4. Clean interior with a damp cloth or sponge and any good commercial detergent
at the recommended strength.
5. Spray heavily soiled areas with a water soluble degreaser and let stand for
10 minutes, then remove soil with a plastic scouring pad.
NOTE: Avoid the use of abrasive cleaning compounds, chloride based cleaners,
or cleaners containing quaternary salts. Never use hydrochloric acid
(muriatic acid) on stainless steel.
6. Wipe control panel, door vents, door handles, and door gaskets thoroughly since
these areas harbor food debris.
7. Rinse surfaces by wiping with sponge and clean warm water.
8. Remove excess water with sponge and wipe dry with a clean cloth or air dry. Leave
doors open until interior is completely dry. Replace side racks and shelves.
9. Wipe door gaskets and control panel dry with a clean, soft cloth.
10. Interior can be wiped with a sanitizing solution after cleaning and rinsing.
This solution must be approved for use on stainless steel food contact surfaces.
11. To help maintain the protective film coating on polished stainless steel, clean the
exterior of the cabinet with a cleaner recommended for stainless steel surfaces.
Spray the cleaning agent on a clean cloth and wipe with the grain of the
stainless steel.
12. Clean any glass with a window cleaner.
Always follow appropriate state or local health (hygiene) regulations regarding all
applicable cleaning and sanitation requirements for equipment.
Clean the Probes Daily
Remove all food soil from probes. Wipe entire probe and cable assembly with
warm detergent solution and a clean cloth. Remove detergent by wiping each
probe and cable with clean rinse water and a cloth. Wipe probes and probe
brackets with disposable alcohol pad or sanitizing solution recommended
for food contact surfaces. Allow probe and cable to air dry in probe holding bracket.
Check the Cooling Fan in the Oven Control Area
While the oven is warm, check that the cooling fan in the oven control area
is functioning. The fan is located at the back of the unit, toward the top.
Check Overall Condition of the Oven Once a Month
Check for physical damage and loose screws. Correct any problems before they begin to
interfere with the operation of the oven.
MAKE CERTAIN
THE UNIT IS
DISCONNECTED
FROM THE
POWER SOURCE
BEFORE
CLEANING
The vents nee
to be inspecte
an cleane as
require .
At no time should
the oven interior
or exterior be
steam cleaned,
hosed down, or
flooded with water
or liquid solution.
Do not use water
jet to clean.
Severe damage or
electrical hazard
could result
voiding the
warranty.

#8312 O&C MANUAL•767-SK/III
PG. 11
Lock
Indicator
Preset Lock
SECTION 4 USER OPTIONS SECTION 4
Preset Keys Lock and Unlock
PRESET KEYS A through H can be locked in order to
prevent storing, altering or erasing a program.
To lock the preset keys, press and hold the "I"
KEY for four seconds. Oven will beep. Release the
“I”KEY. The green indicator on the "I" KEY will
illuminate. Oven PRESET Keys A through H are now
locked.
Note: Only the oven PRESET KEYS A through H
are affected by this lock-out in order to
also allow the oven to be used with the
unprogrammed Cook, Probe, or Hold modes.
To unlock the PRESET KEYS, press and hold the
CANCEL Key along with the "I" KEY for four seconds.
You will hear a brief beep. Release all keys. The
green indicator on the "I" KEY will extinguish. The
oven PRESET KEYS are now unlocked.
Control Panel Lock and Unlock
The control panel can be locked at any time in order
to prevent inadvertent or accidental setting changes.
To lock the control panel, press and hold the UP
ARROW Key and then press the ON/OFF KEY.
You will hear a brief beep and the panel lock
indicator will illuminate. Release all keys.
The oven's control panel is now locked.
Note: The control panel is now fully
locked with the exception of the ON/OFF
KEY and ARROW KEYS. You will be unable to
turn the oven control off at this point.
To unlock the control panel, press and hold the
DOWN ARROW KEY and then press the ON/OFF KEY.
You will hear two brief beeps and the panel lock
indicator will extinguish. Release all keys. The
panel is now unlocked and ready for normal use.
Beeper Volume Selection
With the control in the off mode,
press and hold the DOWN ARROW Key.
After 4 seconds, the display will show one
of the 4 volume levels (0 being OFF or the lowest,
and 3 being the highest). After each change, the
button must be released and the display must clear
before the procedure can be repeated to select a
different volume level.
Fahrenheit or Celsius Selection
With the control in the off mode, press
and hold the UPARROW Key. After four
seconds, the display will toggle between
Fahrenheit and Celsius. After each change the
button must be released. The display must clear
before the procedure can be repeated.
PRESETS ABCDEFGHICANCEL
Cold food for rethermalization or reheating
must never be added to the oven
while hot food is being held.

#8312 O&C MANUAL•767-SK/III
PG. 12
WHEN MOUNTING
DRIP STRIP, SEAL
STRIP TO THE UNIT
WITH AN R.T.V.
SEALANT TO PREVENT
MOISTURE FROM
PENETRATING INTO
OVEN COMPARTMENT
DRIP STRIP*
3: #8-32 X 1/2"
SCREWS*
*SEE ALTO-SHAAM PARTS LIST FOR ALTO-SHAAM PART NUMBERS.
STANDARD DRIP PAN*
[BOTTOM OF OVEN INTERIOR •
BELOW SIDE-RACKS]
DRIP TRAY*
DRIP TRAY REPLACEMENT INSTRUCTIONS
LOW TEMPERATURE 767-SK/III
COOK/HOLD/SMOKE OVENS
SECTION 5 SERVICE SECTION 5

#8312 O&C MANUAL•767-SK/III
PG. 13
SECTION 5 SERVICE SECTION 5
767-SK/III SERVICE VIEW PARTS
Service View 1
1. Top
2. Panel Overlay
3. Shelf, stainless steel wire, ea.
Shelf, Rib Rack, ea.
4. Side Rack for shelf, s/s, ea.
Side Rack, 230V
5. Probe Assembly
6. Door Assembly
—Window, RH
—Window, LH
Door Vent Cover (not shown)
7. Door Gasket
8. Door Handle
Mounting Screws for Handle (4)
Mounting Screws for Latch (2)
Door Hinge, pair (not shown)
Mounting Screws for Hinge (12)
9. Caster, 5" (127mm) swivel, ea.
Caster, 5" (127mm) rigid, ea.
Caster Mounting Screws (16)
10. Drip Tray
11. Drip Pan
12. Bottom
13. Side, each
Casing Back, each (not shown)
14. Smoke Tray Insert
Smoker Chip Tray Assembly
Smoker Chip Tray Bracket
Smoker Chip Tray Handle
Smoker Chip Tray Screw
Part Number
1001443
PE-23657
SH-2324
SH-2743
SR-2303
14979
15892
15738
15741
13155
GS-22951
HD-24172
SC-2073
SC-2071
HG-22338
SC-2072
CS-2026
CS-2025
SC-2351
14392
14831
14386
1003349
13199
1243
4652
BT-2725
HD-2724
SC-2332
includes:
CB-3045 Cable Heating Element . . . 210 feet
CR-3226 Ring Connector . . . . . . . . . . . . 12
IN-3488 Insulation Corner . . . . . . . . 1 foot
BU-3105 Shoulder Bushing . . . . . . . . . . 12
BU-3106 Cup Bushing . . . . . . . . . . . . . . 12
ST-2439 Stud . . . . . . . . . . . . . . . . . . . 12
NU-2215 Hex Nut . . . . . . . . . . . . . . . . . 24
SL-3063 Insulating Sleeve . . . . . . . . . . . 12
TA-3540 Electrical Tape. . . . . . . . . . . 1 roll
No. 4881
MODEL 767-SK/III
CABLE HEATING SERVICE KIT












REMEMBER TO DISCONNECT
THE UNIT FROM POWER
SOURCE BEFORE CLEANING
OR SERVICING.
Part Description


#8312 O&C MANUAL•767-SK/III
PG. 14
SECTION 5 SERVICE SECTION 5
Model 767-SK/III
with top removed
Oven Front
RL-33829
Relay
RL-33558
Smoker
Relay
BP-3567
Beeper
BK-33546
Sensor
Terminal
Block
TT-33476
High-Limit
Thermostat
SW-33858
On/Off Electrical
Power Switch, 30 Amp
(Circuit Breaker)
FA-3568
Fan
BK-3019
Terminal
Block
BK-33364
Modular
Block
Assembly
BA-33554
Power
Supply
Board
BA-33764
Voltage
Monitor
Board
PE-23657
Control
Panel
Overlay
ELECTRONIC COMPONENTS

#8312 O&C MANUAL•767-SK/III
PG. 15
SECTION 5 SERVICE SECTION 5
Do not replace any electrical components
without first disconnecting electrical power to
the unit by the ON/OFF switch at the back of
the oven. A sign indicating the oven is
being serviced and that the power must
remain OFF should be posted on the panel.
PART DESCRIPTION 767-SK/III
1. Fan Cord and socket CD-33338
2. Fan, 70 CFM FA-3568
3. Fan Thermostat TT-33255
4. Electrical On/Off Switch SW-33858
(Circuit Breaker)
5. Terminal Block BK-3019
6. Beeper, Solid State BP-3567
7. Hi-Limit Thermostat TT-33476
8. Power Supply Board BA-33554
9. Voltage Monitor Board BA-33764
10. Sensor Terminal Block BK-33546
11. Modular Block Assembly BK-33364
12. Sensor, Air Temperature SN-33540
13. Switch Reed SW-33559
14. Relay RL-33829
Smoker Relay RL-33558
Heat Sink Pad HE-33926
15. Cordset, 208/240V, 14/3 NEMA 6-20P CD-3588
Cordset, 230V, CEE 7/7 CD-33882
Plug, 230V (UK & Hong Kong) PG-33368
16. Smoke Heat Cable CB-3538
ELECTRONIC COMPONENTS

#8312 O&C MANUAL•767-SK/III
PG. 16
This section is provided for the assistance of qualified technicians only and is not
intended for use by untrained or unauthorized service personnel.
Do not replace any electrical components without first disconnecting electrical
power to the unit by switching OFF the electrical power at the rear of the oven.
A warning sign should be posted on the panel indicating the oven is
being serviced and that the power must remain OFF.
SECTION 5 SERVICE SECTION 5
TROUBLE SHOOTING
Error Possible Cause
Code Description/Results Service Required
E-10 Air Sensor Fault (shorted)
Air sensor defective? See following page for air sensor test.
E-11 Air Sensor Fault (open)
E-20 Product Probe Fault (shorted)
Probe defective? See following page for probe sensor test.
E-21 Product Probe Fault (open)
E-30 Under temperature Oven door closed? Door gasket need replacement? Preheat skipped?
Oven overloaded or has frozen product? Defective air sensor or probe?
Defective solid state relay? Bad wire connections or open heating cable?
Is the high limit switch tripped? If none of the above, call service.
E-31 Over temperature Shorted cable? Defective solid state relay? Defective air sensor?
If none of the above, call service.
E-60 Real time clock error Control must be replaced.
E-70 Configuration connector error Check control connections for loose wires.
If none, control must be replaced.
E-78 Voltage low If 125 VAC unit, voltage is below 90 VAC. Correct.
If 208-240 VAC voltage is below 190 VAC. Correct.
E-79 Voltage high If 125 VAC unit, voltage is over 130 VAC. Correct.
If 208-240 VAC, voltage is over 250 VAC. Correct.
E-80 EEPROM - Function data error Replace control.
E-82 EEPROM - Calibration data error Replace control.
E-84 EEPROM - Unit ID error Replace control.
E-86 EEPROM - Preset data error Replace control.
Inoperative Oven
Inoperative Oven
Oven will cook in time only
Oven will cook in time only
Oven will shut down
Oven will shut down
Inoperative Oven
Inoperative Oven
Inoperative Oven
Inoperative Oven
Inoperative Oven
Inoperative Oven
Inoperative Oven
Inoperative Oven

#8312 O&C MANUAL•767-SK/III
PG. 17
SECTION 5 SERVICE SECTION 5
A. No power. Display will not light.
1. Verify that power is available at the outlet or junction box.
2. Verify that the circuit breaker switch on the back of the unit is turned on.
3. Verify that the power cord is not open. Check continuity with a VOM meter.
4. If none of the above steps help, call a qualified service technician or refer to the Service Manual
for this particular oven.
B. Display is lit and unit calls for heat, but unit is not heating;
Error Code E30
1. Check to verify that the high limit switch located at the rear of the unit top has not been
tripped. If it has been tripped, reset by pressing in the high limit reset button at the rear
of the oven.
2. After resetting, the cause of the high limit trip must be corrected. If the high limit
switch will not reset, the high limit switch is defective and must be replaced. This is a safety
device and must not be jumped out or removed from the circuit.
C. To test air sensor:
Test air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale.
The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor
needs to be replaced.
D. To test probe sensor:
Test food probe by placing in ice water bath and using an ohmmeter set on the ohm scale. The reading
should be 100 ohms resistance.
TROUBLE SHOOTING - INTERNAL ELECTRICAL COMPONENTS
This section is provided for the assistance of qualified technicians only and is not intended
for use by untrained or unauthorized service personnel. If your Alto-Shaam®unit is not operating
properly, check the following before calling your Authorized Alto-Shaam®Service Agent:
☛ Check the power flow to the unit. Plug in outlet? Circuit breaker switch at back of unit turned on? Do
not attempt to repair or service the Cook/Hold/Smoke unit beyond this point. Contact
Alto-Shaam®for the nearest authorized service agent. Repairs made by any other service
agents without prior authorization by Alto-Shaam®will void the warranty on the unit.

#8312 O&C MANUAL•767-SK/III
PG. 18